I appreciate how thorough Dr. Imamoto is, and her staff are very kind and helpful. I look forward…read moreto my appointments because I know my concerns will be taken seriously and questions will be answered with an eagerness to help. It's always a pleasure to be serviced here.

I had a great visit with Dr. Imamoto. She was very thorough and even helped me select frames that…read morematched my style. Her office staff was very friendly as well.

Great experience, seems like a clean office and everyone that works there is very nice. I've been…read morecoming here for 3 years and I feel the doctor is thorough. I would recommend this place to anyone looking for a good optometrist.

Very sweet staff and very patient!!! Dr. Shelly was very nice as always and very informative…read moreregarding my eye health overtime the past few years would definitely recommend!

I used them out of Blink Optometry on Hawthorne by the Galleria. Service was great, and staff was…read morevery friendly. I was quoted up to 3 weeks for glasses to come in, and they came in 9 days. It was great. I had the pleasure of also being seen by Dr. Compton to provide with with the correct prescription. Over the past 10 years, I've seen half a dozen optometrists, and I would say she is the best one of the bunch. She asked all the correct questions, and got the best results possible. I can say definitively, she's the most attractive Optometrist I've had, but you are not going to pick a place because your doctor is hot. She's cool and competent.

Dr. Carolina Aguero cares for my entire family and I wouldn't have it any other way. She makes the…read moreentire family feel special, is knowledgeable, and always answers our questions. She takes the time to explain everything and has been great with my boys. The staff and both Crossroads and Blink are just the best. I love my new glasses, thanks teams!

Debra Alexander is a scam artist and can be vindictive. I went to see her for contacts in December…read more2025 because I wasn't given a contact exam during my regular visit. I wasn't aware that a contact visit was separate because my eye doctor in CT always did both at my yearly visit. When I came in I had my eye exam and ordered my box of contacts. Then I came back in March for my regular yearly exam. Before I came in I received many messages telling me to wear my contacts at the visit. I thought why should I? I already had my eyes checked for contacts. When Alexander came in the exam room there were no pleasantries and she just immediately sat down and started asking me how my vision was and she put the letters on the wall. She changed the letters and each time I could not see them at all. I immediately panicked because I couldn't see anything and she had flipped the letters many times. I thought I drove here and could see fine and I was sitting in the lobby reading on my phone just fine. I didn't know what was wrong with me that I couldn't see. When I asked questions, but she didn't answer she just kept on with her test. When she was done she said I had a different prescription in both eyes and that I would need two new different boxes of contacts. She had me take out my new contacts I had just worn to the office and throw them away. I refused to do that so she gave me a case to put them in and I put her contacts in she was prescribing me. I told her they were uncomfortable. She wanted me to try them for a few days and let her know as soon as possible if I liked them so I could bring my other prescription contacts in. She then took me out to the front to place an order with the tech. Mean while as I'm trying to keep up with her I'm thinking wait a minute when am I going to be checked for glasses? I wanted to use my insurance for glasses. I tried to ask her but she went back in the technician office and she said she would be back. I hoped then I would get a chance to say I want to use my insurance for my new prescription for lenses. I didn't even want to change my frames because she doesn't have a good selection or very many choices of glasses for women. The glasses selection cater more to men. The tech came out and I asked her if the doctor was coming out and she told me no and that she was seeing her next patient. Alexander told me she would be right back. The tech started talking to me about the contacts and placing my order. I was very confused and frustrated and I told the tech I feel very scammed. I told her I had just come in the office and had my eyes checked in December how is it my eyes dramatically changed in a few months and now I'm going to need two new boxes(a different prescription for each eye), which is going to cost me even more money and these are not the same brand and they probably cost more because they were a contact that dealt with stigmatism and bifocals. I told the tech I didn't come in to have my eyes check for contacts. She said well it's because it says in your records that I complained that I should have had my eyes checked for contacts during my yearly visit. I had that conversation on the phone with the receptionist and she explained that they are separate visits. I understood once she explained it but clearly I was being punished and scammed at my yearly visit. I told the tech right then that I felt scammed and that I didn't want to order the new contacts and that I would stay with the contacts that I just received in January. I was happy with them and I wanted to use my insurance for new lenses in my present frames. The tech said she would report my feeling scammed and how I was treated by Alexander to the office manager. I thought to myself what for? She works for her what is she going to do. Once I got my glasses I requested my records so I could go else where. The receptionist told me that she would let Alexander know. I said ok but why can't I just come in and pick up my records. She told me that Alexander needed to look over them and clean them up. I found that very suspicious. Why do they need to be cleaned up. I asked for the last 3 visits and it took 5 days to get them. I went in and picked them up and left. When I got home I looked at them and saw that my December visit was not included. I went back the next business day and requested my records for that visit. They then had to get permission. I told them I wanted the records for the visit but they asked me did I want my contact prescription. I said well yes I want that included but that I wanted all the information on that visit like what I had been given for my other visits and I showed them the records that I had been given. After they talked to Alexander I was only given my contact prescription and not the test records of that visit broken down. How convenient that I wasn't given those records to compare my December visit with my March visit. Very Calculating!

I'm writing this BECAUSE I've had THE GREATEST eye doc in the industry!!! Debra Alexander is the…read moresweetest, most competent, eye doctor I've had in YEARS! If you want GREAT ATTITUDES from EVERYone in the office, sign up here! EVERY time I go there, I leave w/ a smile because the PEOPLE are sooooo pleasant!!!

I loved my experience here ! It was my very first time & it was very welcoming. Everyone inside the…read moreoffice was so friendly :D the doctor was very understanding she told me everything I needed to know & answered all my questions! As well as the works they were all so friendly & helped me a lot. I would recommend this place to everyone!

I have been going to this clinic since I was 10 years old, and I am now 32. It is safe to say they…read morehave truly become a part of our family. My mom has also been coming here since her late 40s, and she is now 72. I have astigmatism, and they have always taken excellent care of my vision. They consistently prescribe the most accurate prescriptions, and I have always felt confident in their care. What really stands out is how much they value patient education. They welcome questions, take the time to explain everything clearly, and always help you understand what glasses or lenses will work best for your specific needs. They have never tried to upsell me. They are honest, thoughtful, and always do their best to help you get what you need within your budget. It is rare to find a clinic that is both this knowledgeable and this caring. I highly recommend them. Another great thing is if your glasses need tuned up, they adjust them to your face anytime for free- they truly care about quality And making sure their patients are comfortable in their new set of eyes Thank you all at this clinic for always taking such good care of us

My Optometrist of 50 years retired so my sister referred me to her Optometrist. The parking is…read morelimited but I was able to find a spot. This was my first visit. I had filled out the paperwork online so I just had to check in to the front desk and wait. Amanda greeted me and did a short vision test. Then Dr Darin Chun proceeded to do a thorough test on my eyes. He talked about the tests and was easy to talk to. From his observations, he recommended that I see a Retina Dr. He gave me the business card of a Dr that he recommended. I went to the front desk to pay the bill for the visit. They don't take United Healthcare for my insurance so I had to pay the entire amount out of pocket. It took about 1 hr for the visit since this was my first visit. In my car I was able to call the retina Doctor and make an appointment to see him on the next day. Overall my experience to my new Optometrist went well. The staff and Dr Chun were friendly & professional. They made me feel comfortable & not stressed out. If you need an Optometrist, I recommend that you see them. I traveled over 50 miles to get here but it was worth it.

Just update their business hours but they no longer offer Saturday but still close and my choice of…read moreoptometrist

I could get emotional writing this review . I am a patient living with lupus and Sjogren disease,…read moreand I woke up one day with debilitating eye pain that completely changed my life. For an entire year, I went from doctor to doctor searching for answers because the pain was so severe that there were days I could barely get out of bed. After feeling dismissed by so many doctors, I was starting to lose hope that I would ever find answers or feel better. A friend recommended Dr. Flores and told me she was a doctor who truly listens to her patients. From my first appointment, Dr. Flores took the time to listen to my concerns, understand my symptoms, and acknowledge how much pain I was experiencing. She never made me feel like my pain wasn't valid. . She carefully evaluated my situation, explained what could be happening, and gave me hope that we could work toward a solution. Thank you, for your patience and I am incredibly grateful to have found a doctor who listens.

My husband and me were so thankful to find this place through google and good reviews, the service…read moreexceeded our expectations, The clinic is pristine, small yet homey. We were greeted by the welcoming staff Leah and Dr Flores ( young and pretty doc). Dr Flores gave us a thorough exam, patiently answered our questions and even choose the right frame for my husband. We will definitely be coming here again next year. Thank you Dr Flores and Leah

It blows my mind that there are reviews from people who THINK they can fraudulently bad mouth you…read moreand your business! I'm glad you do take the time to respond back, because people like this really don't deserve it. However, as a former small business owner myself, dealing with people who think they can get away with lies or misinformation are despicable. Anyways, I've been totally satisfied each and every time my husband and I have been coming here, for over twenty years, including when Dr. Au took over the practice from Dr. Huey. Thank you for always being friendly, patient and informative.

i am new to vsp and called to make an appointment for an exam for contact lens. the front desk…read morestaff were all really nice, over the phone and in person. they called prior to my appointment to give a friendly reminder. dr au and his staff were all very professional. my exam look about 30m dr au was pretty personable. recommended that i purchase pataday eye drops for my red eyes which are caused by allergies. the only thing is that i was not made aware of was the contact fitting fee, which is $60. when i called to make the appt, the gal provided my co pay amount and the allowance for contacts under my vision insurance. this is why i always opt out of vision insurance bc it costs less for me to pay out of pocket for contacts than to pay for vision insurance twice a month + copay + contact fitting fee + difference of what my insurance covers for contacts, which is about $100 more. so basically i am paying double this year. other than not disclosing the contact fitting fee..the visit was good. parking: plenty of parking.