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    Kristen Lee, OD

    3.0 (53 reviews)
    Closed 9:00 am - 2:00 pm
    Updated 3 weeks ago

    Services - Kristen Lee, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Kristen Lee, OD Photos

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    4 years ago

    I must admit that I am bias because I loved Dr. Reiner. However, if I can't have Dr. Reiner, Dr. Lee is a keeper.

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    3 years ago

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    7 years ago

    Very friendly and patient staff as well as quick and very informative doctors.

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    Page 1 of 2

    Ask the Community - Kristen Lee, OD

    Review Highlights - Kristen Lee, OD

    The only negative is due to Covid restrictions as a patient/ customer you can't use their restroom and need to go next door to Ralph's Market .

    Mentioned in 3 reviews

    Read more highlights

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    Chu Amy T OD

    Chu Amy T OD

    (32 reviews)

    Been coming here shortly after Covid I wanted to come…read morebefore but she was not taking in any new patients at the time so I was going somewhere else and then suddenly I got in and have been very happy since Dr Chu is very informative and easy to talk to and has a good sense humor I think Very thorough and does all sorts of tests and makes sure to get all the data needed to make the best diagnosis Service is great and it's a very chill spot and I always have a great experience here

    Gee, I really don't know how to start without making this a…read morelong drawn out review but I'll try. I met doctor Chu and her sister Suzanne between twenty five and thirty years ago. I came by to do a business license inspection and to also make sure the property was safe for them and future clients. At the time of the inspection I was not in need of eye exams or eyewear so I was just happy to meet a couple of sisters that had a community vision of something that was needed in the area. Suzanne and Amy have always been patient, caring people who have shown a great interest and concern in all their clients. At some point clients become friends who are welcomed into the business. As for as the receptionist are concerned they have all been incredibly professional and welcoming in my opinion. They have a more then adequate selection of frames from Gucci, Dolce and Cabanna, Ray Bans, Carrera etc. By chance there is a frame that they don't have in their collection, give Suzanne the maker and model number and she'll locate it. I'm big on customer service and they absolutely deliver in every aspect of customer service. I'll always keep my loyalty to them and I hope that they remain in the Carson area delivering the same quality of service that they have been for the last couple of decades. I apologize for the lengthy review and there's more to be said but that's it for now thanks for taking the time to read this and God Bless!

    Torrance Vision Center - Office

    Torrance Vision Center

    (170 reviews)

    $$

    It blows my mind that there are reviews from people who THINK they can fraudulently bad mouth you…read moreand your business! I'm glad you do take the time to respond back, because people like this really don't deserve it. However, as a former small business owner myself, dealing with people who think they can get away with lies or misinformation are despicable. Anyways, I've been totally satisfied each and every time my husband and I have been coming here, for over twenty years, including when Dr. Au took over the practice from Dr. Huey. Thank you for always being friendly, patient and informative.

    i am new to vsp and called to make an appointment for an exam for contact lens. the front desk…read morestaff were all really nice, over the phone and in person. they called prior to my appointment to give a friendly reminder. dr au and his staff were all very professional. my exam look about 30m dr au was pretty personable. recommended that i purchase pataday eye drops for my red eyes which are caused by allergies. the only thing is that i was not made aware of was the contact fitting fee, which is $60. when i called to make the appt, the gal provided my co pay amount and the allowance for contacts under my vision insurance. this is why i always opt out of vision insurance bc it costs less for me to pay out of pocket for contacts than to pay for vision insurance twice a month + copay + contact fitting fee + difference of what my insurance covers for contacts, which is about $100 more. so basically i am paying double this year. other than not disclosing the contact fitting fee..the visit was good. parking: plenty of parking.

    William K Shiomi, OD

    William K Shiomi, OD

    (12 reviews)

    Terrible place to shop and or buy glasses. Antionette doesnt know anything . I bought and paid for…read more2 pair of prescription glasses. I originally came up there with my prescription. They took my order and when I called back to ck no one answered the phone. I had to go back in person to ck on my order, they didn't even have a note in the computer with my prescription or that I had even came there previously and had asked specifically about two pairs of frames they stated they sold there. I had to start the process all over again! The optometrist (sorry forgot his name, older man, gray hair and beard) who came to help me Had had the friggn shakes!! he could not hold his hands still. He scribbled marker all over the sample glasses to make the markings to line up with my pupils for the glasses I was ordering and paying for. His writing was illegible. I didn't feel confident about the markings he made regarding my PD. I called on more than 3 occasions to ck on my glasses. No one answered the phone all three times. I left voicemails no call back. I emailed, no email or call back. I finally went up there only to find out my glasses were ready! No accountability. Antionette kept trying to defend herself "It wasn't me " OK well can you find out why or what happened? I asked to speak to a manager and or the owner. I was promised someone would call me. I NEVER received a call. After I picked up my glasses, Antionette didn't even ask if they fit well, or could I see out of them. She was ready for me to go. I called her back a few days later in the morning which she suggested if I wanted to speak to someone, to ask about my promised phone call. Once again, she got defensive as though there was nothing she could do. This was a terrible experience for spending over $500 dollars on glasses. Terrible customer service, no follow up. No accountability no professionalism No system of records regarding your medical information (i.e. prescription), BUYER BEWARE. I would not shop here. There are much more professional and better places. This Dr William K Shiomi should be ashamed to have his name assciaed with the place, Still never received a call from him or anyone else regarding my concerns.

    I went in without an appointment and my own frames. I expected pushback. What I received instead…read morewas sincere, helpful service from Rowena. I've been going there over 30 years and have NEVER been disappointed with the service they provide!

    Robert S Reiner, OD -  Carson Optometry

    Robert S Reiner, OD - Carson Optometry

    (12 reviews)

    I love love love love Dr. Robert Reiner. He's the coolest eye doc I've ever met!!!! HIGHLY recommendread more

    I made the mistake of taking my father to this location for an eye exam…read more The doctor who assisted him with the exam was not patient. He rushed my father during the exam and made him feel very uncomfortable. This resulted in 1 pair of regular glasses with a strong prescription and 1 pair of sunglasses with a strong prescription as well. My father had a second exam and this other doctor was doing the same thing. I had to ask her to slow down and allow my father to process each option. My father had to wait almost a month before actually receiving the correct prescription. Also, the staff never called to let us know his glasses were ready. I had to either show up in person or call ahead to check on the status. We're talking about 4 different pairs of glasses that I had to chase down. They charged for a full exam but didn't even dilate his eyes. Furthermore, during that same period, I took my daughter for an eye exam. Her exam was Ok but I've gone to other locations were the service is of high quality. I also had to chase down her glasses because no one called to let me know they were ready. This location is dirty. The exam room is full of junk. The carpet is dirty and they have a limited amount of chairs in the waiting area. People are standing around waiting for seats. I do not recommend this place. Do your homework and find a comfortable location. Get your moneys worth.

    Kristen Lee, OD - optometrists - Updated May 2026

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