1. Target Optical

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Gilbert, AZ

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Target Optical

3.8 (52 reviews)
Open • 9:00 am - 7:00 pm

Services - Target Optical

Eyewear fitting

Eye exams

Retinal imaging

Target Optical Photos

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Recommended Reviews - Target Optical

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Reviews With Photos

John S.

Sheisty. I made an appointment here knowing exactly what my eye insurance covers. I fill out some paperwork and immediately I'm being forced to agree to a $20 charge for the exam. My insurance covers an eye exam with dilation so I'm expecting some type of explanation, but I got nothing. I keep my mouth shut, go through the exam and afterward start looking at frames. I will say this, the doctor was amazing. She was very polite and informative and took the time to show me photos of my eyes and explained the anatomy of the eye which was very interesting and helpful. If this review were for her alone it would be 5 stars. Anyway, I pick out a pair of frames and I have a coupon for free frames regardless of the price. I present the coupon and the lady attempts to enter it into the computer. She asks "do you use a computer often?" To which I respond "yes, daily for work." After a few moment she hits me with "ok your total is $199" Umm, what? Why? Absolutely no explanation of the charges or what I was getting. So I ask what the charges are for. Finally I get an explanation for the $20 exam charge: basically rather than dilating your eyes, they use a fancy machine but your insurance doesn't cover that machine, so it's $20. As for the remaining $179, she says "that's the costs of the lenses along with the blue light protection for when you're on a computer." How about giving me some options instead? How about NOT assuming that I want the more expensive lenses and add ons? It was only after I asked about the price that I got an option for cheaper lenses. My total now suddenly became $75 + the $20 for the exam. What I still don't understand is why the most basic lenses costs $75. Single vision lenses are a $10 copay with my insurance. Anti reflective coating is an additional $45 co pay. So how did we get to $75? "Well just look at your receipt" you may suggest. The issue is when she entered the coupon she didn't do it correctly so nothing on the receipt makes any sense. Nothing is itemized correctly and it's impossible to figure out what exactly I was charged for. Moral of the story is don't come here. Even if you're informed on what your benefits cover, you'll still have a hard time filtering through all their bullshit.

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10 years ago

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5

11 years ago

Great service and friendly staff, so far have had good experiences every single visit.

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9 years ago

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8 years ago

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10 years ago

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9 years ago

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11 years ago

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11 years ago

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10 years ago

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14 years ago

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11 years ago

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Review Highlights - Target Optical

“Dr Riley and the staff at the Target Optical Center are all friendly and willing to help in any way they can.”

Mentioned in 7 reviews

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People searched for Eyewear & Opticians 2,508 times last month within 15 miles of this business.

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Target Optical - opticians - Updated November 2026

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