Good staff and customer service every time since I've been living in Mountain View for like 15 years. I'm super glad that it's right across from Walmart. I try avoiding Walmart as much as possible. This store is a smaller store but still holds much things I need and want in just about every aspect of your daily essentials like OTC stuff, apparel, shoes, home goods, electronics, small kitchen appliances, basic foods/snacks and a pharmacy. I see plenty of people shop here even though this store doesn't have great reviews. I'm just very glad they haven't closed this location and it's staying open read more

Been here a few times.. just nothing really on stock.. plus, so many boxes around.. bathrooms are gross. Can't really find anything that I really need in this target.. plus can't really find anyone to help me. Not like the other target's I've been too. Don't think I'll be coming here again anytime soon.. to be honest.. read more

This review is specifically for Yuriy who if you are lucky to encounter, provided exceptional customer service. He is a reminder of what a difference an in store, in person experience can be. read more

This use to be my go to target. I can't with them anymore! Yes it's the holidays and I appreciate the shelves being full- but cmon this has been a weekly occurrence even before the holidays. This is the fourth time this month I have walked out because every time I come in I need to play navigator. I can't get to items I want to...Aisles are blocked! Simply a disaster. read more

See all

Our local Target.....Not the best, far from the worst! Safe parking lot, lines usually aren't too long, they usually have what I need, and walking distance from my house. All I ask from a super discount store! Don't expect the full 'target grocery store', but a nice mini mart selection. Great prices and short lines are what keep me coming back...... read more

Extra points for having so few customers that it feels like post-rapture times. But docking points because the selection is awful and it smells like a Venture (http://en.wikipedia.org/wiki/Venture_Stores). Hard truths, yo. Over the past 2 years I've pretty much gone from having a twice-a-day Target habit to only going if I absolutely need to/have to. I'm sure Target isn't suffering, but I feel like they went from being as popular and cool as Justin Bieber was a few years ago to, well... about as popular/cool as Justin Bieber is today with their piss-poor selection these days. I don't feel bad for Target though. #1 because they have a ton of money (a bunch of it mine from my former years) and #2 because they brought this whole downward spiral on themselves with their consistently dropping quality and those damn store remodels they're such big fans of where they change the check-out lanes into that crazy staggered register set-up that makes absolutely zero sense and drives normal people mad trying to figure out where the shortest line is, never really being too sure if you're cutting another line or not. This is definitely a budget Target. In fact, it looks more like a Target outlet than a Target Superstore with it's minimally stocked items, cramped clothing set-up, and smaller selection of products they normally carry in excess at other locations. I'd initially come here to kill some time and pick up a cleaning product for my apartment since it was recently brought to my attention that I own none. Only thing is, this Target carried only grody-smelling versions of the product I thought I wanted, so I left empty-handed after that didn't pan out and the clearance overalls I'd tried on were an odd body-shaped bust (no shocker there, I guess). I'd come here again to use their bathrooms (which are located next to the pharmacy, not the restaurant or customer service like normal), but that's about it. This bullseye is busted. read more

I have been DYING to update this review of this horrendous Target. (The only reason I couldn't was because I had to wait for my best friend to receive her present because she's a Yelper and this would have given away the surprise. So yay! She got it and is happy and I can review!) The Story of How to Get A Wii Fit for Retail Price ---or--- WHY THIS TARGET SUCKS So I was in the market for a birthday gift for my best friend in the whole wide world. I've gotten her some pretty awesome gifts before (iPods, cute earrings, etc.), and this was going to be her 25th so I had to get her something really great. I narrowed it down to Guitar Hero, Rock Band, or Wii Fit. GH3 and Rock Band kinda suck for the Wii and Rock Band 2 wasn't coming out until November... AND... I reeaaally wanted to get her the Wii Fit because it's a hot commodity, and I know she would have really loved it. I did my research and found that Craigslist, Amazon, and pretty much everywhere was sold out or HIGHLY overpriced. I wasn't willing to shell out $50+ extra dollars that people were selling them for on top of the retail price so I waited. Target, Walmart, and GameSpot are AMAZING because they have this online feature that tells you if their products are available in store. Fortunately for me, after checking obsessively for 3 weeks, this Target (along with a couple others) had Wii Fits in stock the week of my BFF's bday! WOO! So of course I'm not an idiot and don't trust the online thing completely and decide to call ahead (1 hour after opening) to ask if this store did indeed have Wii Fits in stock. "No, we don't" was the curt answer I received from the electronics and media department. Hm. Ok, an hour after opening... yeah, I guess it's possible that they've sold out within an hour. Next I check is the Sunnyvale store (not as close as this location but worth the drive) and yay they're in stock. I hurry over and great! I get a Wii Fit. Since they had more than a few, I wanted to see if I could buy 2 (one for the BFF and one for me). Well, they don't sell you 2 since they're in demand and scarce. So the wonderfully helpful clerk tells me "hey, you can drive to the Mt. View Target and get a second one there because according to my Target network computer, it says they have 6 in stock." WHAAAAAT??? Are you kidding me?? At this point I really didn't want a Wii Fit for myself after the clerk had said he could only sell me 1. BUT, I swore to myself that if the Mt. View location had Wii Fits in stock, I would get one just out of spite. Well well well, so I make the drive over and lo and behold, they have more than a few in stock (true to the website). I am SO MAD at this point because SOMEBODY at this Target in the right department LIED to me for NO REASON. Why would you tell me that it's not in stock when it is?? The Sunnyvale Target told me! What kind of customer service is this?? Is it in your policy to lie to your customers? And blaming ignorance is pointless because Wii Fits are a hot commodity and whenever they're in stock, it's pretty much clear that everyone knows. It's like having the Mona Lisa in your museum. Well, that's exaggerated... and I can't believe I just compared the Mona Lisa to Wii Fit. Whatever. You get my point. Anyway, I was so mad that I filed a formal complaint to Target about this store and told them my story. What makes me MORE mad is that they didn't even get the point of my complaint. I had to include the Wii Fit part and all they did was focus on that. They basically told me that Wii Fits are in high demand and aren't guaranteed to be available at any of their stores. Uhm... then why do you have availability on your website?? I CALLED the store to ASK them. And it's not that I'm complaining that Wii Fits are hard to get. I'm complaining that this store LIED to me and this is not the only occasion where this Target has provided TERRIBLE customer service. Long story short, my best friend LOVED her gift (yay!) and I got a Wii Fit too (which is good and bad) AND I will no longer be coming to this Target unless I absolutely have no choice. I will drive the extra 5-20 miles to another Target because at least there I won't be lied to! read more

If I could give zero stars I would No perishable food section. This is unheard of with most Targets today! Also they are always out of stock in the non perishable section that they do have. Go to a different location there are a lot of good ones. read more

I found something I wanted that didn't have a price tag on it and they said it was left over from a clearance they had meant to take off the shelf. The people here are always so nice! They gave me a very very good deal for it and I got what I wanted :) The cashiers are always sweet and move quickly so there is never too bad of a wait to check out even when they are busy! read more

Good God this has got to be the worst Target I've ever had the displeasure of setting foot in. Normally, I go to the one in Cupertino or the one in Sunnyvale (or the ones in Colma or Daly City when I'm in SF) but I happened to be in the area so I figured I'd stop by. To begin with, apparently this Target hasn't gotten the memo that it's 2014 because the interior resembles the interior that most Target stores had 10+ years ago. To make matters worse, it's dirty, it's messy, items are out of place, employees are quiet af and the lighting is too dim. I'm seriously thinking of contacting corporate to get someone over here to sort out the mess that is this Target. 1 star read more

I got a great laugh out of reading these reviews. My boyfriend and I go there pretty regularly as the Target in Mountain View is the closest to our home. It is just like other normal Targets like the ones near where I grew up in So Cal and where I went to university above Sacramento. It is a normal Target for normal people who don't live in one of the highest income areas of California. It's definitely reminded me of how ungrateful we can be to have such substantial stores in this country. I recommend if you don't know if something will be in stock, you should call. Also, approach shopping with a sense of humor.... as there is one particularly amazing cashier who I think was stoned for most of his youth. Hilarious. And its also hilarious to watch him make other people uncomfortable with bursting into song... Life is good. Target is good. read more

Never knew there were so many Targets in the area but I am sure glad there are! Needed to exchange a skirt & after meeting a friend down in Palo Alto for coffee & swinging by the Target in Palo Alto to discover they didn't have what I was looking for, decided to give this location a try Not only did they have my skirt - and YES, I bought clothes from Target b/c they're CUTE & a happy surprise - but I found a couple of other things to boot! Not as trendy as say, H&M but some of their stuff is on par & the famous designers who are now contributing to their wares have a lot to offer.....check them out! Exchanging was a snap & easy peasy. Nicely situated location, well laid out, uncluttered & not too crowded like you'll find at SF locations Would totally come back - and even look forward to it! read more

I LOVE Target... but NOT this one... The store manager and his employees do not know their own policies. For example, I went today with some coupons to buy a couple of things. One item was 2.98 and I had a coupon for 3.00. The cashier said she couldn't accept the coupon because it was for .02 cents over the price of the item. I told her that she CAN adjust the coupon to 2.98 or call the manager to approve it. The manager said that this was illegal and that it could not be done. I asked him to check the policy and he came back saying HE WAS CORRECT and that it couldn't be done; but that he would do it as a courtesy! I told him that he needed to learn his own store's policy and directed him to Target's website! "Coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied." http://www.target.com/HelpContent?help=%2Fsites%2Fhtml%2FTargetOnline%2Fhelp%2Fpromotions_sweepstakes_and_discounts%2Ftarget_coupon_policy%2Ftarget_coupon_policy.html Target, please train your employees to learn your policies and apologize when a customer is right. Not make them feel uncomfortable! read more

Target is not only my favorite store but I probably spend at least $100 here a month. It is just impossible to go in and not buy everything!! ...unless you are at this location in Mountain View. This is the worst most run down target I have ever been in. You are better off going to Walmart across the street. Or driving the extra few miles and going to the amazing Target in Sunnyvale! They are always out of everything, all the displays are a mess and it is just got a dirty feel. I will drive to Sunnyvale in the future and you should too!! read more

I am NOT a fan of this Target. One of the worst ones I've been to. First, I find it really odd that there are the same items in two different sides of the store. You can purchase laundry detergent, some hygiene items such as deodorant, razors, hand soap on the far right of the store or the far left. I also had a difficult time locating prices on many items. There are price scanners to check prices in locations throughout the store, but why can't prices be listed? Lastly, the Target employee that we dealt with (who also is a manager) was really unpleasant. We were returning an item that we purchased two days earlier (it was a wooden box from home decor that didn't fit in the space we purchased it for). When we presented the receipt, the woman who was helping us didn't utter a single word. I asked the question about how we were going to get the return - Would it be automatically credited to our card or cash back and she didn't answer me, just handed me a receipt that showed that it went back onto our debit card. That was fine, but I would have appreciated an answer. I'm also disappointed that there is never any popcorn made in the snack/food area. Cashiers are generally unpleasant and the only reason I go to this Target is because it is the closest to our house. read more

Don't get me wrong, I LOVE Target. This is just a shitty Target. Their selection is small and limited, and they take their time to (i.e. never) restock. I went last week to find opaque black leggings, thinking it's definitely something that Target is going to have. They were cleared out, the shelves as empty as a picked carcass with only leggings in weird designs and plus sizes left. I went back a week later, and they hadn't restocked a thing. The makeup section sucks. Their clothing section is also limited, and a lot of times you'll be hard-pressed to find a current item (not sale item!) in an alternate size. Same thing with their shoes-- what they have on the shelf is half-hazard and disorganized, and chances are that you won't find the item on display on the shelves in your size or at all. Bottom line: If you want to go to Target, check out another, bigger location. * Extra star for being a Target. read more

Worst Target ever! Filthy, messy, unorganized, poorly stocked and horrible customer service. Very disappointing. Seriously, management, pull your act together. read more

Don't get me wrong: I love Target. I am just always amazed at how abysmal customer service is at this Target. The people on the floor are neither friendly nor unfriendly, but are useless when it comes to asking where something is or if an item is in stock or not. The customer service desk is forever slow and typically it takes four or five attempts to make any sort of progress on your exchange, giving you plenty of time for a round of considering Just How Hard Could This Job Possibly Be? Worst is the cashiers, who are either stoic or flat-out rude. I would never imagine that a cranky cashier could dampen a shopping trip, but after sailing on a consumer's high while filling my cart with Target bargains, I always find my mood souring when I approach checkout. Inevitably, the dour-faced cashier scans my buys, drops them joylessly into bags, stabs a few buttons on the register, avoids eye contact by staring off into space, and then snaps off my receipt and hands it off without a word. read more

This is my local Target-- I'm so-so about this location. It's old, but not too old for me to comment on it. It serves my basic needs; I come here to replenish on household and personal care supplies, and once in awhile, I'll stock up on snacks. No matter how outdated this Target is, as many of the reviews noted, it's still a lot cleaner than their competitor (ahem, Wal-mart) across the street. It also has a designated parking lot so there's plenty of parking throughout the day. I've come here early in the mornings and later in the evenings, and I've never had a problem with parking. It's perfect because with stores like this, I just really need to be in and out as quickly as I can. Inside the store, when there's a heavy rush of people, more cashiers open their lines so the wait to check out has never been really long for me. It's never a madhouse here, and I've come here on countless times to only experience a peaceful shopping environment unlike Wal-mart. The last time I came here, there was a sign on the door that noted that the store closes at midnight. The new store hours have been effective earlier this month. The only complaint is that some of the cashiers are rude in their delivery. From my experience, the younger female cashiers are friendlier than the older ones. No offense- I hate to stereotype the older working crowd here, but they appear to be more cranky and sometimes, have made snide comments to me. I've learned my lesson to be more selective when checking out and avoid the older cashiers. That's just my preference. read more

All Targets are not created equal. This one really just isn't that great. Target currently has a highly publicized promotion where, if you turn in a used carseat, you'll get at 20% off coupon for any other carseat. My kid is due to move from an infant carseat to a convertible carseat so I thought, perfect. I walked in with my carseat and approached the customer service desk, which had a pile of carseats right next to it. I would estimate that there were 30 carseats piled up there. The woman there had no idea what I was talking about. I pulled up the Target corporate blog and she gave me a blank stare. She called a manager and I stood there waiting for 10min. When the manager arrived he gave me a shocked look and apologized profusely. He handed me a coupon and then gave the woman a "wtf" look. Basically she just didn't know. Sure, it's a Target and if you need to run in and get something, it's good. But don't expect any useful customer service. read more

Target is great. This one Stinks!! the stock is absolutely terrible. I have gone there numerous times to go to the shelf where the product was suppose to be ,,only to find an empty shelf. Even though it is close to my home, i drive to the one in Sunnyvale or the one off of 85. I can't believe with a WalMart across the street how badly stocked this store continues to be.!!They should fire the person responsible for having product on shelves... :( read more

This is like a Target of my youth- that is to say, it probably hasn't been renovated since the 90s. I came here under the asumption that there would be a grocery section, seeing as to how every Target I've been to in the past several years has a frozen food/refrigerator/produce section. I assumed wrong. This was the first time- possibly ever- that I left the store without buying a single item... And anyone who shops at Target knows how nearly impossible that is to do! read more

My feelings can be summed up by haiku: Oh ghetto Target/ Where I can't find anything/ Yet the lines are long. read more

Weird, weird Target. Ran in here before a wedding to pick up some nice pants for my mom. ( She was going to wear jeans...long story, I vetoed that whole idea in the car.) I rushed into the store and looked around the women's section for some nice pants. I found some jeggings, but I wanted some nicer dress pants. I wanted options. I looked for a sales associate so I could ask if they had more pants somewhere in the store. I found a nice looking lady that had a huge button that read "ASK ME FOR HELP". So I asked her for help. Nicely. "Excuse me, do you have more black pants for women somewhere else in the store?" This lady, with the STRAIGHTEST, most sweetly confused face, answered "I dunno." I stared back. She stared back at me. And then she turned around and walked away. Didn't even TRY. Cold world. And that's when I decided this was a 1 star place. Plus the place looks like a hot 80s mess. Next! read more

I generally love Target, especially for groceries, toiletries and household items. This is one of my least favorite targets because: 1. There is not a full grocery section. 2. Even for the groceries they do have, there is only one tiny refrigerator where they are *always *out of Market Pantry Lactose Free milk. If you are ALWAYS out, isn't it time to make sure you get more, regularly?!! 3. The ceilings are low and the building is drab, dated and ugly. 4. The layout of the store is weird and choppy. I prefer to shop at the Target in San Mateo (Bridgepointe) or Sunnyvale because they have larger selections, are cleaner and better organized, have better staff, keep items stocked, are nicer looking, and have FULL grocery sections. Some of the employees of this store are also a bit rude (ironically) at the Customer Service counter. The cashiers are generally nice. This location is a standalone building with its own private parking lot across the street from the large shopping center with Walmart, Trader Joe's, Bevmo, 24 hour fitness, etc. read more

This review is for the pharmacy. I called in to refill my prescription which is normally no big deal. The girl helping me answered the phone and told me to hold on while she continued to have a 2 min conversation with her co-worker about how to do something all while talking right up in the phone. Once I finally had her attention she told me my insurance was out of date. i let her know which one it was in the system and she told me it didn't work. Ok... so I tell her i tell her I will find the card and call back with the info. Called in three times, kept getting placed on hold and hung up on. Finally I get back in touch with the same "lovely" person I talked to first and read her the numbers off the card. She proceeds to tell me it's not working and that I should just come in because I was obviously reading the information off the card wrong, and they are so much more experienced in reading the info on the card. Wow really? you must be right---I must be unable to identify the BIN number and member number as they as clearly labeled on the card. I am sure your pharmacy job makes you so much better at reading a card. You must have learned how to do that the same place you learned phone manners and customer service. Needless to say I did not fill my prescription. Was able to fill it at another Target whose employee had no trouble with me reading the card and even said it was already in the system. Moving my prescriptions to CVS since I have little trust in Target at this point. read more

Found some beautiful plastic drinking "glasses" here! They have them in beautiful colors and great prices! Around a couple bucks each. Really substantial but since they're plastic, don't have the heavy weight of glass. Yet, they do fine in the dishwasher. This is a pleasant Target. Speedy checkout, decently nice workers. I think most people go to Wal-Mart across the street. This has a nicer atmosphere, but the bottom line for me is always can I get what I'm looking for? I wanted Kleenex here (yes, I'll go almost anywhere to avoid going to Costco -- where I know I can get a quantity of it), but the price was high, like Wal-Mart. Especially in the quantity I buy it. I have to have a box color-coded to each room's decor. So, I'm not spending $1.57 per box when I can get it for a buck. So...guess I'm off to Costco...they have a coupon for it right now. Thanks for the pretty cups though, Target! read more

This Target definitely looks old, a little run down and they have a smaller product selection than other locations. But it's never very busy (probably because people think it sucks) and they have some of the nicest people working in their customer service area. The only complaint I have is about the kid working the checkout the other night. There were people ahead and behind us in line, but that didn't stop him from playing on his phone the entire time. No joke. Before the people in front of us even picked up their bag to walk away, he had his phone out. I finally had to say hello and shove our stuff right in front of him before he put the phone away. And as he was giving me the receipt he was grabbing for his phone again with the other hand. I don't know how some people keep their jobs. read more

Usually, I love targets. They are a strangely therapeutic and clean version of Walmart. This target is... messy. And feels like a walmart. haha. AND let's not forget it's strange melding with a CVS. It's confusing. It's strange. With all these really nice stores surrounding target that are average stores tidied up to deal with the high standards of the techy populace of mountain view... this Target doesn't seem to care. ... which in all honesty is refreshing to me personally, but in terms of targets... yeah. Sorry, just 3 stars haha. read more

I think I had the same exact cashier as Mary did. I came in looking for wrapping paper for a wedding gift at approximately 9:45 (15 minutes before closing) and by the time I was at the register it was about 9:55. The middle aged lady with bad bleached hair with worse highlights basically mumbled an unenthused "hi", dropped the items in the bag, and didn't say a word as we reached for our bags and left. The whole time, no eye-contact whatsoever. I had to grant it an extra star b/c I was surprised the store was clean and organized. read more

Doing some after dinner shopping, I came here to pick up some milk and basic kitchenware. It's not the first time coming here, so I know this Target looks and feels a bit dated. However I've never walked over to their grocery area. Much to my surprise, it's fairly small with just a few aisles and a tiny fridge where they keep milk products. Usually not a big deal, but when it's barely stocked with anything, that's an issue. There just isn't any excuse for that. There was an employee stocking the area so I asked him if there was any more milk in the back and his reply was, looks like there is one left. I mentioned that I was looking for non fat skim milk and then he pointed to another brand Silk implying they're all the same, and continued to ramble on telling me to buy the half and half. I understand he was joking, but I was asking him to check and he didn't bother to do his job. Terrible experience... and here's a photo of the shameful display http://www.yelp.com/biz_photos/AUegUjOxOKQcyoebItJAGw?select=wM5STJ_PElVIzB7woZIyoQ#7m3icJ8GnK_2HGZK6Byk7Q This experience alone deserves a 1 star, however there are some redeeming positives. I was looking for dish washing machine detergent and bug spray, each time the employee knew exactly where it was. Parking is easy, probably because this Target is a dump. Everything was relatively organized and clean only because I expected worse. The cashier was nice and didn't look like she hated her job and having to work till closing. To sum it up, this is a smaller and older Target. It can't compare to any of the newly remodeled Targets sprouting up. If all you need are some basics and don't mind a smaller selection and limited stock, then this place will suit your needs. read more

Target - Such a sad sight. Some gas stations have a larger dairy fridge! - Department Stores Near Me - Mountain View, California

This is my friendly neighborhood Target. I only come here maybe 4 or 5 times a year. But when I do come in, it's a great place for going back to school supplies, picking up a few random food items, maybe a bundle of socks for the kids. Overall, Target is a very good place for finding bargain everyday home good stuff. They always have clearance items on the end of the isles, which depending, can be great deals. Today we found fruit cups in a 4-pack for $1.08, can't beat that. As we were wandering around looking for socks, a tall handsome employee asked us if he could help, and we were immediately steered in the right direction. Nice! I also like their self-check out, which is fun, and I usually don't have to wait in a line to pick up just a few items. read more

This review is for the pharmacy department - I believe my exceptionally poor 'ignore-the-customer' experience in this department is systematic & it reflects how this entire store is being managed. If you renew prescription with this Target Pharmacy, it says it will call you - but it does not. If you try to call the pharmacy, they will put you 'ON-HOLD' & then someone will drop your line after 10-20 minutes waiting. While I can understand this may happen occasionally, but 3 consecutive times on different days indicate the problem is systemic & not the exception ... there is basically no way to find out what's going on without actually going to the store. When I finally physically went to the pharmacy, I was told they don't have it on record so I had wasted my time going there (but I got electronic record from my doctor office showing prescription sent electronically weeks earlier). So Target Pharmacy forced me to go to the store, to find out something I could easily find out over the phone. The lady at Target Pharmacy said she will ask my doctor office resend prescription again & call me back when ready. Of course as I had expected, they never called. I confirmed with my doctor office that my prescription was indeed re-sent. So I called Target once-again to confirm before I go to pick up my prescription ... and I got a repeat of 'ON-HOLD' and then get dropped after 10-20 minutes calling experience. I wanted to go to the store & complain about the poor customer service so they can fix it, but I realize I just don't care about Target & it's Pharmacy operation anymore ... customer apathy for a department store is a sign of "the beginning of an end". For me, this Target Pharmacy is becoming a K-Mart ... I just don't care about it anymore. I hope other Target stores are doing far better. I've given up on this Target Pharmacy & I will take my prescription elsewhere ... if you don't enjoy being treated like dirt, I suggest you do the same. read more

Poor customer service. No one greets you at all or offers to help you find anything. Shoe area is a total mess. Shoes were in boxes that didn't even match. There was no way you were finding the right size based on the box. Most of the time it was the wrong shoe and size in the wrong box, so if you wanted a certain style or size be prepared to open every box. As for the children's shoes, a lot of them look like they were already worn. Especially the disney shoes. The bottoms were dirty. It's a very weird layout, nothing like the other targets. I usually prefer target over Walmart, but the Walmart across the street is more decent. read more

Terrible store. Always out of stock of many items and excruciatingly slow check out lanes. Always hundreds of employees walking around but no one staffed at the check out lane. read more

This Target gets the job done. They have all the basics and are open until 11 pm. Everything is spread out though, so be sure you have everything you need in a particular section or you might remember it when you're clear across the store and will have to make the long trek back and forth. It's not as well kept as other Targets either. This would be a 4 or 5 star Target if it had the grocery section and if they cleaned up and modernized it a bit. I prefer going to the Redwood City Target. read more

This target should be closed down. When you walk in there are no carts and the ground is dirt everywhere. Items aren't placed where they belong so someone isn't doing their "go backs" correctly (or at all). The customer service representatives on the sales floor were either taciturn, lethargic, and/or apathetic. I asked someone to help us find an item in the back and he literally said "no" without even chucking his SKU machine. We asked a second rep and he sighed and begrudgingly walked over and helped us. When we got to the food section, we could immediately tell that there was expired produce given the rancorous smell emitting from the refrigerators. My girlfriend nearly vomited because the stench was so bad. The one saving grace was the nice gentlemanly Filipino man who gave us discounts, didn't press too hard on opening a target card, and even commented on our checkout selection to spark a friendly conversation--otherwise I wish I could give this target 0 stars and report it to the Better Business Bureau. read more

Overall, I LOVE Target. It's the first choice I give people when I suggest gift cards for Christmas, birthdays, etc. However, this Target sucks. This is what I hate about it: 1. Dingy and cramped - hello Target headquarters - remodel time? You just built a brand new one in Sunnyvale less than ten years ago and are already remodeling that one, so what gives? 2. Always crowded - I realize this is not the employees' fault, rather a function of the cramped quarters I mentioned in #1, but it still makes me dislike going there. 3. The blatant disregard of the "no solicitation signs" posted all around the entrance. I went there yesterday and there was actually a solicitor sitting not more than a foot away from the huge red sign saying Target does not allow solicitation regardless of the issue! It almost made me laugh. This has happened every single time I have gone there since Target adopted its "no solicitation policy" so I know it wasn't just a fluke that day. This is definitely an issue the employees could do something about. 4. Poor organization of the store in general - not good at the restocking, stuff that needs to be restocked just sitting out in the aisles (what is a huge basket of sunscreens doing in the greeting card section??). To be fair, this is what this Target has going for it: 1. Good location - lots of other good stores nearby for one stop shopping. 2. Helpful employees and an adequate number of them working. 3. Enough parking. read more

Never have everything I need, which is really annoying considering I have to walk the entire store to find where each item is supposed to be located. They have not once had original Duncan donuts coffee but they are over stocked on decaf and hazelnut which has overflowed into the spot where original should be. Luckily I pay attention. I really don't understand the layout, really doesn't make since. Reading the other reviews it seems to be an issue for most so not sure why it doesn't change. I moved to mountain view from Fresno and have always loved the targets in the valley. They are clean and organized and always stocked. I am so disappointed to not have that here. I saw somebody else mention that the Sunnyvale location is much better, I think I will drive the extra distance to try it out. Save yourself the disappointment and go to Walmart across the street or drive to Sunnyvale. read more

This is the FIRST Target that I have been disappointed in. Food section is nonexistent