I have passed this store so many times and never stopped in. This past weekend they had a holiday…read moremarket. It was an opportunity to see local vendors, but also to browse the numerous holiday items, and furniture items. The items are mixture of previously owned and new. The furniture and household items are beautifully staged.

Acosta's has an incredible vast selection of furniture and home decor and at very good prices!…read more Dont buy new furniture when you can recycle, repurpose and reuse. You can incredible quality and unique things for a fraction of the original cost!

Service, selection and value are top notch! As first timers, Diane made us feel so welcome. We made…read morea friend and will definitely return.

Love this store. I'm addicted. Every time I go there I find something I want (but don't need )…read more Such a fun place to shop. My husband even likes going - and he's not a shopper

Came on a Sunday, the website says open from 11-4pm and it was close. It will be nice to update the…read morehours only so we don't waste our time. Furniture inside looks nice, I can give them that.

Have had multiple experiences with mixed results. They make really good products. Mostly happy in…read morethat regard. The shipping quality has been outstanding. Last item I received appears to have a bit of a warped door. The only thing keeping me from giving them 5 stars is something has happened with regards to communication. Not as responsive as it used to be which is a shame. I do not want to speculate as to why so I won't. Good luck to Barn XO.

Scout & Forge is one of the coolest vintage furnishings shops in the Chicago area. I had been…read morelooking for a farmhouse table for years. Had even priced handmade options that were coming out over $3K - yipes. Then I saw my perfect table online from their shop in Long Grove. It was the perfect shape and style, and Matt and Meghan helped figure out a way to refinish it just the way I wanted. I am so thrilled and the experience was really fun and amazing. So happy with my new table - and its something that will be in my family I hope for a long time.

I came in here during the chocolate fest. It was crowded because people were going in and out…read moretrying to stay cool and use the air conditioning. The service was great, and like i said it was so crowded that I accidentally knocked down a small succulent arrangement that was filled with small rocks that scattered everywhere. They were pretty nice about it and didn't even expect me to buy the damaged item. Great interesting items, I'd come back when it's less crowded.

On April 3rd 2022 we purchased the James Power Recliner sofa and loveseat in cloth material, plus…read morethe 5 year protection plan. The EasyCare Protection Plan covers the quality and materials of the furniture which states under Service Procedures: SCS may replace all part of the affected area, component, or piece of furniture. Upon delivery of the furniture on 7/11/2022 the company arrived with only the loveseat and no sofa, I refused delivery without having the full order as the paperwork provide by the delivery driver stated no the pieces. I then contacted the store to resolve this issue and on 7/27/2022 both pieces sofa and loveseat where delivered. After delivery we then utilized the furniture and found that it was shorter height in the base of the seat than what was on display at the store, the quality of the materials: exterior and interior where not holding up and not comfortable after sitting on both the loveseat and sofa. On 8/11/2022 we then went back to the store to address these issues with with the store manager to come to some resolution for a return. We provided the store manager of the Killdeer located La-z-boy store with all our paperwork and pictures of the furniture defects. He was not willing to help us to resolve and provided us with a number to contact at La-z-boy comfort care. I then contacted them on 8/12/2022 to provide documentation to resolve and was given ticket # 803-2324077. We were given an ETA on a service technician to come out but not until 9/7/2022. The technician reported that the conditions of both the loveseat and sofa were not meeting the standard of the expected quality. He filed a report and took picture of the furniture & told we would hear from the company by 9/9/2022. As of today I have not hear back from anyone and have no resolution in regards to this issue.

Purchased a couch in February, sales person was up front and told us wouldn't be delivered till…read moreAugust. We were fine with that, went back in March purchased a recliner again were told wouldn't get till September we were ok with that. Trouble started today 8/12 when we received text vouch was ready for delivery, my wife contacted store to set up delivery, they requested balance owed on couch no problem until they applied to wrong item and couldn't fix their mistake, 3 hours and they kept demanding we use a second credit card to make payment because first card was frozen because they did not void transaction but did something where funds would not be available for 3 to 5 days. Called corporate no help. Needless to say never recommending or buying lazy boy ever.

After having a problem with my sofa, I was pleasantly surprised when Sarah Sullivan from Walter E…read more Smithe contacted us to have the arm fixed. It was picked up, fixed and redelivered within a week. The delivery crew was professional for the pickup and redelivery. Sarah called immediately after the delivery to make sure the everything was good. Thank you!

10/1/21 Came in to…read morewander a bit. I am looking for a couch and one on the WES site struck my fancy. I'd never been in a Walter E. Smithe before, and the woman who helped explained their setup. They have green stickers on some items, and those items are part of their stock program. Those items are quickly manufactured with little to no customization (they might offer it in a couple different colors from which you can choose). The other items, which I believe have a red sticker, are items that you can put your own spin on. They had some great items from both the stock and custom group; far too many things caught my eye! They're requiring masks of everyone, of course, since we're still deep in the midst of a pandemic. Although the woman who helped me couldn't seem to pinch her mask to her nose to keep it in place; it constantly was falling below her nose. They do have hand sanitizer right at the entrance, and they had masks laid out for customers to use if they came in without them. I'll be back to eventually place an order, and hopefully will remember to post an update!

I live in the city so going to Arlington Heights is a pain, but after looking at 2. or 3 places…read morenear me I played a hunch and. went to Barstools Inc., well worth the trip, if you need bar or counter stools, make the trip. Ryan the owner is helpful with a good. sense of humor. For value and selection this place can't be beat !

After hitting Ashley and LaZBoy and understanding their pricing and styles, I appreciate the…read moreimportant market niche Barstools serves. It's where to go if you need chairs, barstools, and dinette tables. They offer a handful of manufacturers and everything is available custom. I have very specific dinension requirements and they have it. The help is super professional and there's no pressure. They value education and empowerment. Really recommend visiting.

We inherited a Victorian armchair and loveseat that were falling apart at the seams. The wood was…read morein terrible shape, and had an unattractive dark finish. Donna was extremely kind and helpful throughout the process. She gave practical advice, and spent a long time looking through upholstery samples with us. We decided to completely strip the wood to reveal the natural wood grain, re-glued, and reupholstered both pieces. All the work was done in approx two weeks, and all correspondence was answered promptly. We are over the moon with the results. The colors are stunning, and great care was taken to line up the complex pattern of the upholstery with the tufting. Excellent service and excellent results. We will be back with future products. Highly recommend.

My husband's grandparents passed away some time ago, and we were given their old cedar chest. After…read morecross-country travel, many decades of use, and some botched attempts to spruce it up, it was in terrible shape. Today, the refinished/repaired chest came back to us and it looks like it's brand new! I could not be happier with the results. Quick turnaround, too, and convenient pick up/drop off service! Thank you so much to the team!

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in…read more2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

Fast and efficient service! Easy to schedule. Have had our gas fireplace for years and with their…read moremaintenance expect it to last years more!

You never know what treasures you'll find at House of Hope! Prices are about the same as goodwill…read more The staff are always really sweet and helpful too.

I wanted to share my experience donating to House of Hope so others know what to expect…read more I called ahead because I had a large amount of sewing and embroidery items to donate. I was honest that everything was in decent condition--not perfect, but still usable. I was told I could bring everything in. When I arrived and opened my trunk, the gentleman helping immediately made a snide comment: "You know we're not a refuge place, we're a thrift store." That was surprising and honestly off-putting, especially since I had already explained everything over the phone. I asked for a manager, and they pointed out that one of my sewing bags had dust on it and said they couldn't accept it in that condition. I understand having standards, but this felt excessive for donated goods. I guess if you had a Birkin bag but it had a little dust on it or wasn't in perfect condition, they wouldn't take that either. It left me wondering--are you a resale shop or a retail store? If the expectation is that everything must be near-perfect, that should be clearly communicated upfront. Otherwise, it feels unreasonable for a donation-based operation. I mean House of Hope is getting this stuff for FREE. I respect that they have policies and that the organization is volunteer-run, but the overall interaction came across as dismissive and overly picky. If I had known the expectations were this strict, I would have saved myself the trip and sold the items myself or donated elsewhere. Just something to keep in mind if you're planning to donate here.