Worst Target Drive Up experience -when it's busy and even when there's only 2 cars at the drive up spots. Employees have no emergency in their stride to clear up the parking lot! I've been here all week the 23rd and 24th waiting an hour + for items unavailable at other locations (only reason I keep coming here). One manager even complained about his own employees saying these kids just stand around and their performance is disappointing. I know people who work at target and they are paid anywhere between $20-$32 hourly on the low end. They get paid enough to work accordingly. I'm very patient usually but this has become a pattern. AVOID DRIVE UP HERE! Try Lakewood or Long Beach instead. read more

Order something on the Target App for Drive Up Pickup. I have only done this 3 times in my life. First two times went smooth and item was out within 8 minutes. Last time and today I have been waited more than 15 minutes. There were 14 cars waiting when I arrived and 10 min in only 2 had left. It seems staffing is poor. Also when looking at Target associates carts they are only brining out one or two items out at the most instead of getting multiple orders and then going car to car. Very inefficient process. Target if you see this improve your process. I could have walked in and purchased my item in 5 minutes. read more

Target - All the cars airing for their items - Department Stores Near Me - Cerritos, California

Do not buy any Home Depot Gift Cards from this store ! ! They open the gift card package they get the numbers off the cards scratch off the four digit code numbers put the cards back on the package and re glue the package put them back on the gift card rack and sell them to you you go back and complaint to hem when you try to purchase anything from Home Depot and they say is your problem it says right on the fine print no refunds on gift cards and go ahead and call the corporate office they give you the runaround and you loose your money !!!!!! read more

I had a bad experience with one of the customer service ladies. I had a drive-up that I turned into a pick up in store . After I asked her for the item, she went to the back and was gone for some time. If she would t have left so fast, I could have mentioned that the item was in the cart by the kiosk..She came back and I pointed where the item was. She just starred at me, I think expecting me to pick it up? was holding baby and could not have reached down to pick it up . So I joked and asked if she could help...she TOSSED the item in my cart! Unbelievable. The store is clean. They don't have sales like other targets, though. I like the big parking lot. I like the free phone charging stations. But the service is lacking. read more

Target - Free phone charging station. It's by the customer service desk . - Department Stores Near Me - Cerritos, California

This review is for drive up orders. I have been meaning to write this for a long time but didn't want to hold it inside. The manager or whoever it is needs to train certain employees how to be polite and welcoming to costumers. If customers make a mistake, you don't have to be all rude and make fun of certain customers or give customers a hard time. I understand you have a hard job and it's not easy but if you're in customer service, show some respect for people who make mistakes. Thanks read more

Everyone is so kind and made sure to greet us ! Morgan was so nice and made an impact on our whole experience. The kids didn't want to leave! read more

I am very grateful for this platform with which I can share the highly disappointing and unsatisfactory customer service experience I had at this Target that I grew up shopping at. I have since moved away from the area, and no longer frequent this particular Target for in-person shopping anymore, but I had a last minute dinner in the area on Wednesday evening, September 4, 2024. Against my better judgment, (because I seldom shop in-store anymore, but prefer online shopping/shipping instead for a plethora of reasons), I decided to go inside to shop for my items this time. Much to my great dismay, items were not stocked, difficult to find, and nonexistent in some instances. I shopped and pushed past this inconvenience into a situation that I cannot forgive and forget that is the reason for this whole entire paragraph. Unfortunately, I could not use the self-check-out (my absolute favorite preference) because of course, I had MORE THAN 10 items : ( new rules : ( So I headed to the only three registers that were open, each with full lines of people five customers long. As I approached the first line, I noticed the light was off. I kindly asked the cashier if she was still open. She replies in an overly casual attitude-y voice " ...I WAS" ... So, I kept walking to the next cashier and I replied back, "you can be closed". : \ Wow. Rude much?!? The line I was standing in (the second line) was extremely slow and not moving. It took so long. I noticed the customers in the third line that was actually longer, but they were finally moving and leaving before me. My cashier "Ivan" was a sweet kid though I think he had some minor developmental challenges. His cashiering style was very, very slow. All of a sudden, the first cashier who rudely told me she was "closed" and walked away, returned to her register and was checking customers out, as I was stuck there not moving. I observed both registers to the sides of me checking people out and several people leaving before I even had a chance to get my items checked. It was horrible. I was easily standing there a good 15 minutes longer than I had to be/should of been. What made matters worse is that when I went to customer service to report what had happened with the cashier woman I believe her name was something like "Deana"or "Diana". I asked to speak with a manager. The workers called for her repeatedly, and she NEVER came. I stood there almost 15 minutes. They were embarrassed, they did not know what to do. The manager who I was waiting in vain for "Connie" knew full and clear well that she had a customer who requested to speak with her. I was standing there for so long, they kept trying to reassure me that they had called her and that she would be coming shortly to speak with me. But that NEVER happened. The nerve of this so-called manager "Connie"! One of the workers said out loud, as he was on walkie-talkie, I guess, he was inquiring and talking amongst his coworkers about who wanted to see Connie?, and that she had said; "What does she want" ??? Are you freaking kidding me ?!? I was literally standing right there. In clear plain view. Roll the tapes back. There I am, trying to have an audience with the manager regarding the unsatisfactory "customer service" of an employee where low and behold, now I am confronted with even the manager's unprofessional lack of stellar customer service. Unbelievable. I will not be setting foot in this Target again, that's a promise. read more

Self checkout closed and only 2 register open wait is too long to pay for one item, time wasted I left

Was about to purchase an item with a clearance sticker on it but when we scanned it, it still displayed the price pre-clearance. So I asked a staff for help and that staff said that it might be someone "who is not an employee" put the sticker on it because the numbers on the tag and on the clearance sticker do not match. Why is there a need to make such story? It's like you're accusing a customer of a wrongdoing without evidence. read more

Update... after calling the store while I was waiting in line. They answered the phone. I asked again to speak with the manager. Told her that there still was not another lane open. She was very nice and with in minutes another lane was open.. Thank you and I can say there are some that still believe in customer service.. Shop on! read more

I'm leaving this review mainly for the drive up pick up service. I've used the app pickup option at least 7-10 times now, and all but one to two times were my experiences pretty good! Once I experienced a long wait time due to a lot of cars waiting, and the other time an employee was speaking with another car for a while. Other than that, this location has set up a really great system where they set up their station in the parking lot so much of the merchandise is already monitored by the store employee stationed In the lot, while another employee is a runner to the other cars. Great job for creating this set up! Of the 2 targets in town, this location is the larger one in Cerritos. There's a pharmacy, Starbucks, and snack bar at this location. There's also self checkout kiosks, and restrooms near the front by the registers. read more

3 stores for the selection of items in stock. As for as the customer service...I passed by 5 employees and Not ONE greeted or said anything. 2 of them were less than 2 feet away. Not acknowledging people coming to shop is not okay. A quick Hello would have been nice. read more

they only have 1 check stand open on sunday at 330 pm ????? poor mgmt poor service poor service read more

Honestly, I frequently go to Targets, but never once have I had a bad or good enough experience to write about it. This was by far the worst one, which is surprising considering I've been to more run-down Targets. I'm rating this for the customer service specifically, even though the shelves were all pretty bare too. We were in the area and decided to drop by to buy some jeans. The closest fitting room was unlocked but had a sign saying it was closed and to go to the "Main Fitting Room." We found another fitting room, same sign. Then the last one, which we assumed was the "Main Fitting Room," had a sign to say all fitting rooms were closed. Nothing about talking to a rep or when they would reopen. So we trekked back to the first fitting room, which was pretty much across the store. Couldn't find ANY staff along the way. My boyfriend decided to just go for the unlocked one and try on a pair of jeans. Of course, the moment he goes in, a staff finally appears. Her name is Jackie Marie and she berated us for entering into a fitting room without permission. Her tone was not nice, not professional. I couldn't get a word in with her lecturing us on why the sign was up, how she could lose her job if we stayed in there, how my boyfriend needs to come out immediately (even though I said he is coming and needs to put his pants back on), and how we needed to go to another fitting room like the sign said. I told her we went to ALL of the fitting rooms and they were all closed. I also said it was a bit ridiculous that they sell clothes, yet none of the fitting rooms were opened and we the customer had to go hunt down staff to open it. She replied, "Well, she probably went to lunch break. You should have come asked me to open it, but instead you went in without asking. I'm going to call security right now if you don't come out." I did not even see this woman anywhere until she came out from nowhere. How would I have known to ask her? Needless to say, Jackie Marie was extremely rude. She brought up security fairly quickly without listening to our story, and it made me feel like a criminal who was there to steal their stuff. When I saw her later, she was talking to another staff (suddenly they all appeared from nowhere) and they sounded confused as to why the fitting rooms were closed at all. So if the staff themselves don't understand why the fitting rooms were closed, how would the customers know at all? read more

Service ok and has a good variety of a selection. More based on home decor and a bit pricy but its target.

The drive up service SUCKS!!!!!!! I try so hard to avoid this location because they take 30+ mins or more n bringing your order out. Even on a slow day. I got here at 10:18 am and didn't get my order til 11:17am. Mad ridiculous!!! read more

Majority of the times that I've been here, there are not enough registers open to handle the amount of traffic that comes through here. There are really long lines with maybe 1-2 registers open. Self check out lines are long too. Is it really worth saving on payroll and not have more staff to create a better buying experience for the customers? read more

Clean and safe Staff was very helpful and nice Starbucks inside was great Will return to this store for sure read more

This store is the Target that I usually go to. I have always seen this store clean and organized. The team members are polite and professional. They do have one fitting room that is usually open. And if your not lazy to walk to where this is located, then that's no inconvenience. The fitting room that is closed has always been locked, labeled as being closed and there is also a bench there to cover the entrance. I would like to see the shelves less empty of the items that I'm looking for. It's usually a hit or miss on that but those are just the times that we are living in. That's the reason why I gave this a 4 star. read more

Target - A clear bulletin on the fitting room being closed and the clean and organized area of this department. - Department Stores Near Me - Cerritos, California

Target's pricier items, like Studio McGee furniture, KitchenAid appliances, and Apple products, offer excellent quality and style, making them worth the investment. read more

Today , weekend, service is very slow. POOOOORRRR site Managers!! I am a business owner! This is unacceptable. Only 3 registers around 12noon, line was too long, even on self check outs. read more

Husband picked up some items for me at this target when he got home we found out that we were missing some items. Called guest services and spoke to Christina. She was very nice & helpful. Picked up the next day she had left for the day but she left a note for her coworkers so they can know that I was coming to pick up some missing items from yesterday. Thank you Christina! I appreciate you! Even threw in a gift card. :) read more

Target - Department Stores Near Me - Cerritos, California

I Was excited to open box haven't opened one of these monopoly boxes before first pack 2 cards second pack 3 cards then I look n realized they were all taped up n resealed. Workers be doing this since product is final sale. STAY AWAY read more

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Evrytime I go here shopping I was expecting this is convenience after gym or before gym when I have I need to get couple of items but its a big but always no shopping carts or if i find one ? Its hard to push? Whats going on? No one doing carts anymore? This target is messy too!! In Los Altos their store is very neat i can go shopping there but i am already in Cerritos, it changed right after pandemic Cerritos became the worse store.. Get it right & organiz read more

This review is solely based on expired product and not the service I recieved. I'm a stickler for expiration dates, especially when it comes to cooking for potlucks. I went to this location to purchase 3 containers of French's Onions since there was a cartwheel deal. All 7 that were on the shelf were expired (5 expired 12/16/18 & 2 11/25/2018). I personally pulled all 7 containers off the shelf and took them to customer service and notified employee Jermeheel (I apologize if I butchered your name). He looked at all the containers and stated he would have someone look into WHY they were not removed back in 2018. Additionally, another employee let him know they had a cartwheel deal which I confirmed. He apologized that they were on the shelf and thanked me for letting him know. Another employee quickly took them and said he would check to see if there were more in the back that were expired. All in all, everyone was super nice. Service get 5 stars but the fact that I found expired product is why I am giving them a 1 star. read more

Target - Expired since 2018 on the shelf. - Department Stores Near Me - Cerritos, California

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Ordered a toy for my son online and it came broken. Came to this store to return it and was waiting in line for about 10mins for the customer at the desk to be helped. I was the only person standing in the return area. A guy walks up not 1min before that customer is finished and the Target worker asks him if he needs help and gets his order pickup, ignoring me completely. Only after he's gone and there's nobody else around, can I get help with the return. Customer service in the return area needs helps to avoid blatantly ignoring/skipping customers. read more

Their carts are the worst carts in history. Even walmart cerritos got fresh carts. I hate this target for those trashy shopping carts Their carts are the worst carts in history. Even walmart cerritos got fresh carts. I hate this target for those trashy shopping carts read more

The service is slow and unreliable. There are so many workers likee anywhere else and yet the service is still sso bad. The selection jn items are there. Sometimes and hardly restocked. The read more

I like going to this mega Target on South Street because it's far less busy and also has a lot more items that I need especially near the specialty departments. Came here to get hairspray, which they had in stock, but the one in Norwalk did not. It's also quite clean and there's never a lot of people here, so it's quiet and I can really take some time without feeling rushed. Despite it being on the weekends there was no lines for checkout. The grocery area is also a lot better stocked than most targets that I've seen. read more

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My favorite Target. Very clean store. I like the lightning as it's nice and bright. Employees are super helpful and friendly. Cashier was great. In and out pretty quickly. read more

Had some questions in regards to employment, so i called in and selected the proper department to be transferred to (HR) someone picks up the phone and left it off the hook just for me to listen to 2 employees gossip for a good 30 minutes. I Did not receive a "hello" or an intro. The person handling the phone eventually ended the call. Very Unacceptable, Unproductive & Unprofessional. read more

Huge lines and no one to monitor people cutting in line! Even the self check out was closed at 9:00 at night! Ridiculous! This is why target has gone down in popularity. Hire more people and stop being cheap! read more

Products I needed were easy to find. The store is always clean and organized. They seem to have frequent sales or promotions on things that I use. Cashier was very friendly, courteous and helpful. It's always a treat shopping at Target. read more

It was a wonderful experience since the moment we walked in. Everyone very friendly and helpful. Specially the management team. Diana the manager extremely helpful and great customer service. Great selection and price right. read more

I used to come to this location a lot when I lived right across the street. There is ample parking and it's connected to the Cerritos promenade. It makes exercising after eating easy peesy! Pros It's target Pharmacy staff is efficient with prescriptions Cons This location isn't always well stocked Staff is not helpful Long lines despite of multiple registers Really dirty restrooms read more

Target - Let the scanning begin - Department Stores Near Me - Cerritos, California

My iPhone screen was stuck. I couldn't get it unstuck for me to use my Target app for my purchases. I was lucky to bump into Osualdo who helped me fix my phone. He helped look up the fix and fixed my iPhone. So thankful I didn't have to leave. He helped make sure I got the things I needed and especially saved me a trip to the Apple Store!!! Thank you to Osualdo for your quick thinking! Thank you, Target, for a great employee who understands outstanding customer service!!! read more

I didn't get greeted, actually it was empty. I came to spend more gift cards. But since I and the Kids have been wanting to make cake pops. I bought cake mix and frosting. they where on sale by the way, caramel apple cake yumm. got a few different boxes and frostings oh and milk. I have a target near me also, but since this is right across from 85°bakery and.Babies R Us ..why not. read more

Target - Department Stores Near Me - Cerritos, California

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Came into Target at 3:40 PM on Tuesday, May 16, 2023. NO carts on either side. Plenty of employees but NO carts. Nobody is even trying to get any into the store. Ridiculous!!! read more

TARGET!!! My favorite store, ok, one of my favorite stores. I have picked up orders and I continuously order online to ship. If you don't have their RED Card, apply! Why? Well, shipping is free when you use your card and you receive 5% off every purchase. It's easy to order online and if you download the app, you can get notifications when one of your favorite items is in stock. Thank you TARGET! read more

I usually come to this target because it's the closes, but after the last couple visits, I rather drive to the other target in cerritos. This Target the employees are really rude and not helpful lol especially when trying to direct people during this whole COVID pandemic. I don't think they are functioning the most efficiently. read more