This is mainly about the service. Furniture is great and a lot to choose from but the salesman was very patient and helpful. My wife picked out what she wanted, she changed her mind twice and he had to cancel out and add the things she picked. Just a kudos to him! Very professional, calm, helpful and I told him he did a fantastic job as I am in sales as well. Really appreciate him and the value of that can not be expressed enough. You can't put a price tag on great customer service. The costs of our new furniture was right in line with anyone else! I highly recommend this place. We've been buying here for years. I just wish I remembered his name? Great job and thank you. read more

1 Star -- Absolutely terrible service and zero quality control. We bought a bed frame from Living Spaces, and it broke almost immediately. That was headache #1. We scheduled a replacement, waited for them to show up, and when the technicians finally arrived... they didn't even bring all the necessary parts to assemble it. Instead of taking responsibility and fixing their mistake right away, they told us it's going to take an entire month just to come back with the missing parts. So now we're left sitting with a half-assembled, unusable bed frame taking up space in our bedroom for four weeks because of their incompetence. No urgency, no customer care, and cheap furniture. Save yourself the hassle and shop somewhere else. read more

I am recovering from surgery. We attempted to order a recliner from Living Spaces online to assist with my recovery. We tried 3 times due to their next day delivery. Our order was not going thru my husband called the store and was informed it was due to the 3rd party system they use. They said in order for him to get next day delivery he had to go in person to make the purchase by 5 PM. He was able to make it. Fast forward to today the power recliner the was delivered at noon did NOT work. They offered to leave a the broken recliner for a $200 discount, send a repair man that could take days, refund our money, or replace it. In my mind a replacement the same day would have been OK since it was 12 PM and we received a delivery window of 8 AM to 8 PM. We opted for next day delivery but requested to speak with a manger. I was informed I would receive a phone call in 2 hours. 4 hours later we still had not received a call. I called the store. It took over an hour to receive a return phone call. I spoke with Melissa. She stated she was a guest service manager and there was nothing that could be one on her end. The best thing they could do is deliver a replacement the next day. The ordering and delivery process have been a horrible experience. We will not be ordering from them again read more

Got a couch here and really like the experience. They don't hound you and just let you do your thing. Buying was easy and was delivered when they said it would. This is how furniture shopping should be. read more

Absolutely blown away by how quick and efficient the full service delivery was! paid $99 for the full service delivery which included delivery to my house, bringing the heavy pieces up 2 flights of stairs, building the furniture and removing trash. i was blown away by how fast everything was done, and very grateful for how communicative the delivery team was. BEYOND impressed by Erasmo and Juan for lugging over 700lbs of wood up to our third floor and finishing in less than 90 minutes. they were very kind and careful, they honestly deserve more than 5 stars. Also thankful for the in-store employee William and the manager Melody, they were very thorough in explaining the full delivery process and ensured the bedframe and 2 dressers could be brought up to my 3rd floor and built without any issues. I ended up buying the Mariko King with storage and the Catania dresser and chest. read more

Living Spaces - mariko king bed with storage - Furniture Stores Near Me - La Mirada, California

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Very helpful & good work ethics. Approachable & spent time to explain & met customers needs.

We visited Living Spaces in hopes of finding a new sofa and rug. We were greeted by Keith in outlet where we originally found a sofa we liked online. Keith wasn't pushy or overbearing, he was friendly and kind to what our goals for our visit. Keith was knowledgeable on the inventory and offered recommendations to what our overall vision was. We ended up with a sofa in the main showroom and found a floor model rug! Score! It was wonderful shopping experience thanks to Keith, he is a total asset employee at this location. We will be coming back to see Keith for future purchases! read more

The worst Customer service I've ever dealt with, I bought 3 beds, they were delivered yesterday after 3 weeks of waiting, one of them broke the next morning, I spoke to customer service and they refused to support or provide any help, even to replace the broken slats, just a piece of wood!! Very cheap customer service and terrible experience. I would never recommend to anyone to buy from Living Spaces. read more

Living Spaces - Slats broke - Furniture Stores Near Me - La Mirada, California

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After visiting dozens of furniture stores for about a month now we were finally able to find the perfect couch for our home! This was all thanks to the help from the wonderful team!! From the lovely greet at the door to the cashier who asked if we needed assistance and went out of the way to look into what we required for our space even though it wasn't his department to Alberto our salesman with showing us plenty of options and the amazing manager who sealed the deal by showing us EXACTLY what we were looking for by building it on the desktop for us. We had a great time chatting with the team and didn't feel pressured at all in moments I felt we're upsell opportunities it definitely didn't feel like we were offered things that weren't right for us! Great quality, great prices, great selection all nothing without the great team! read more

Knowledgeable, helpful salespeople that are non aggressive. Good quality for the price, comparable to Ashley Furniture. Good selection, too. We were there for a dining room table, bed and bookcases. However, I wouldn't get couch here, as they are too soft and deep. The main show room is huge including. They offer several delivery options and prices, some furniture can be delivered assembled or self assemble. The outlet area is also big. I saw some of the same pieces as in main show room sold As Is. Was advised that Black Friday specials feature financing and bedroom furniture. Worth checking out as part of your furniture shopping. read more

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Wow! What a terrible experience. I stopped by to look for a recliner and checkout their outlet. It is like a giant help yourself ghost town. Never was acknowledged for even being in the store and not one person asked if I needed help. Of course I saw 2 people focused on customers, waiting for them to decide on furniture. There was also a group of people huddled together listening to someone talk. To walk around a store for 15 minutes and not even get a 'hi' 'welcome in' 'are you looking for anything in particular that I can help you with?' Well no thanks to this store. A waste of time. read more

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Nice big store was hoping the inventory was better but drove from OC to see a outdoor sectional and they didn't have any on display was bummed even sales rep was surprised they were super attentive so that part was great and it is huge but other store had same amount just condensed and no outlet area like this one. read more

Living Spaces - Huge amount of inventory - Furniture Stores Near Me - La Mirada, California

I'd recommend looking elsewhere before purchasing from Living Spaces. The quality of their furniture isn't what it used to be, and getting help from customer service when there's a problem can be frustrating. There are better options out there, including Jerome's and Ashley, where you may have a better overall experience. read more

So I purchased a sectional couch ($2500) in July of 2025. 10 months later, the couch had a major sink in the middle. The cushion is good, it's the actual support of the couch that is defective. We contacted customer service since we were still in our warranty window. We submitted a ticket about the middle seat sinking and stain that we just realized. Living spaces sent out a tech to clean the couch but was not able to fix the sinking. He advised us to make another ticket. We made another ticket and the tech was unsuccessful at fixing it saying it was a manufactured defect. He had us make another ticket! This time, our warranty window had closed! Customer service did state that the sinking middle seat is part of their warranty, so we went and processed the ticket. Now they sent the same guy who hasn't been able to fix anything but stains! Living spaces doesn't want to honor their warranty. We are going to contact Corporate now and see what else we can do to elevate the priority on this. So unacceptable! read more

I am writing to formally express my dissatisfaction with a recent purchase and delivery experience, which I found to be deeply disappointing and unacceptable given the cost and expectations set by Living Spaces. I ordered a new couch and confirmed delivery the day prior, as well as again on the day of delivery. Less than two hours before the scheduled delivery window, I was contacted and informed that the product was no longer available and that my order had been cancelled. I was offered only the option to have a ticket created and to receive a call back within 24 hours. No alternative solutions were presented at that time, which was extremely frustrating given the short notice. I called back and spoke with another representative who similarly stated there was nothing that could be done and that I would need to wait. At that point, with the product now out of stock, it was entirely unclear what resolution--if any--would be provided. Shortly thereafter, I was contacted by associate from the La Mirada store. She offered an alternative option that was sold "as is." I expressed concerns that "as is" might indicate missing parts or functional issues, but I was reassured that the item was complete and functional. The associate coordinated delivery of a power reclining loveseat and console, with the commitment that the missing middle section would be delivered the following day. While this was not what I originally ordered, I agreed in an effort to reach a resolution. Upon delivery, I discovered that the power reclining loveseat did not include the required power supplies--only a single showroom battery--rendering the power recliner effectively unusable. I was then informed that the only way to resolve this issue was to physically drive to the store. When I arrived at the store, I was told that because the item was sold "as is," the absence of power supplies for a power recliner was my responsibility, and that this was not included. Being blamed for missing essential components of a $5,000 power furniture purchase was both surprising and unacceptable. The overall service experience--from last-minute cancellation, lack of proactive solutions, incomplete delivery, and ultimately being held responsible for missing critical components--was abysmal. This is especially concerning given the significant amount of money spent. Based on this experience, I have no intention of making future purchases from Living Spaces. However, I would like the opportunity to speak with someone with appropriate authority to formally address the service failures and discuss a proper resolution. read more

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We were shopping for a new couch for my parents and Living Spaces had plenty of options. Staff were helpful. I believe Armando helped us during our visit. We ended up purchasing a set and coordinated the delivery. One mishap though was they delivered the wrong couch but got the other item correct. They were able to reconcile and it got delivered. read more

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The people that work here could not give two craps about their job or what they do or their customers. Go somewhere else. They outsource all of their operations and customer service so unless you're prepared for a migraine and have medication on hand, stay away. Scared to see how this couch will hold up. read more

I've ordered several items from living spaces I've had to wait months for delivery for all my items to arrive damaged or broken. My replacements have also arrived damaged. When my replacements arrived damaged, I reported to Living Spaces and all they could offer was a small credit off the total amount of my item. There is no quality control. And the customer service is horrible they are extremely rude. April The guest service manager was very rude and condescending had a horrible attitude over the phone stating that there's nothing she could do for me and I just have to wait for my replacement until however long it takes. She stated the only way to have a good quality item is to pay more for indoor delivery with full service otherwise expect items to arrive damaged. They do not care about their customers. I won't be purchasing anything else from Living Spaces! read more

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Waiting 10 weeks for couch - came today lol Used, stained, covered in DOG hair, broken!! They will send someone May 11-20th to pick it up :) DISGUSTING read more

God awful experience with Living Spaces. Walked in and saw a dresser I wanted, sales person sold me a $39 delivery fee and total cost of goods was over $700. Delivery day comes, and the three staff members that came to deliver the dresser refused to bring it up ONE flight of stairs, and stated they can only deliver inside my door. Lazy and unprofessional service, with frowns on their faces. I told them forget it and they just leave the item at my front doorstep and walks away before I can sign for the delivery. My dad and I had to struggle to bring the dresser up the stairs and I called corporate office to complain, yet they assume and tells me that $39 fee is ONLY for INDOOR delivery and yet they won't even lift a finger to bring it up ONE flight of stairs... and it will be FREE to be delivered OUTSIDE at my front door! What crooked joke is this! I will never shop Living Spaces again! Terrible experience and waste of time, money and energy! read more

Living Spaces - Furniture Stores Near Me - La Mirada, California

The quality and value of their furniture is substandard. I ordered the Rainier Queen bed and it broke one month after I bought it. It was covered under warranty so they replaced it however, the delivery was incomplete with missing parts so I had to wait another day to get a complete bed. After having a broken bed for weeks! There is lack of communication, the product is cheap, poorly constructed, mediocre...save yourself the time and shop elsewhere. I have credit for this store and I'm not even going to use it and I'm going to close my credit card. Bad experience all the way around. read more

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I purchased a sofa from Living Spaces and also paid for the 5 Year Care Free Furniture Protection Plan. When two accidental stains happened, I filed a claim within 5 days of noticing them. One stain happened when the sofa rubbed against a painted surface while being moved, and the other happened when food was accidentally dropped on it. The claim was denied as "general soiling" and an "accumulation of stains," which does not accurately describe what happened. These were two specific accidental incidents, not wear and tear or dirt buildup over time. What makes this even more frustrating is that I followed the instruction of a Living Spaces employee at the Rancho Cucamonga location, who told me to file it as a single claim. Then it seems that filing it that way was used against me. I bought the protection plan expecting help with accidental damage, but when I needed to use it, the claim was denied based on what felt like a technicality and a photo-only review. Very disappointing experience. I would not recommend relying on this protection plan. read more

* Who: partner & I * What: furnishing a 2b, 2b apartment * When: March 2026 * Why: moved from studio to apartment * Space/Decor: massive building with equally massive parking lot, so it's hard to miss. They have tons of furniture options that's mostly well laid out. We unfortunately didn't check out their outlet section but I think it's b/c we got what we wanted & we were tired at the point. * Service: We actually started at Ashley's first, felt a little pressured, & moved over to LS. We didn't feel pressured, staff was helpful, & they checked measurements via their computer system which was very helpful so that we walked out with quite a lot of items at over $10k. My issue starts afterwards. It was quite the nightmare, so I won't get into it all, but it required multiple calls & emails, missing the delivery BUT due to LS & them attempting to charge more, with so much miscommunication that items were cancelled & reordered that it led to extra deductions on credit score, & ended in we have no idea of the actual total cost since it got so messy. My BF furnished his place before & had a good experience, so he was very disappointed this time around, especially after spending so much!! * Final Thoughts: great selection, good price, good in-store customer service, but dreadful communication & confusing customer support after the fact. I'm struggling on recommending since half the process was great while the other half sucked. It pretty much felt like "we got your money, so we don't care about the rest" ‍ * Final Grade: C+ or 5/10 (putting it at half since like I said above, I'm struggling) read more

I was sold a mattress that did not fit my bed frame that I bought from living spaces..I purchased the bed frame and mattress from living spaces I talked to the manager they refused to even do an exchange on the mattress I'm a very unhappy customer and I'm also a returning customer. The manager refused to do a one time curtesy to exchange even though I only had the mattress for one day all they care about is money and not good customer service. I did explain to them that the bed was too high even for my two year old daughter that I was scared she would fall off..This is at the living spaces in La mirada.. I even offered to pay extra for a pick up fee of the mattress and I also offered to buy another piece of furniture just for an exchange for the mattress that I had for one day. read more

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1 Star -- Absolutely terrible service and zero quality control. We bought a bed frame from Living Spaces, and it broke almost immediately. That was headache #1. We scheduled a replacement, waited for them to show up, and when the technicians finally arrived... they didn't even bring all the necessary parts to assemble it. Instead of taking responsibility and fixing their mistake right away, they told us it's going to take an entire month just to come back with the missing parts. So now we're left sitting with a half-assembled, unusable bed frame taking up space in our bedroom for four weeks because of their incompetence. No urgency, no customer care, and cheap furniture. Save yourself the hassle and shop somewhere else. read more

SCAM ALERT!!!!! PLEASE READ : Terrible experience. The dining set we bought started falling apart, and when we tried to use the 5‑year protection plan they pushed on us, the claim was denied due to a hidden 60‑day reporting rule. No one mentioned this, and it defeats the entire purpose of buying a 5‑year insurance plan. How are customers supposed to predict issues and report them within 60 days? The furniture quality is bad, the warranty is a scam, and they convince you to waste your money. Avoid this place. Experiencia terrible. El juego de comedor que compramos empezó a desarmarse, y cuando intentamos usar el plan de protección de 5 años que nos insistieron en comprar, rechazaron el reclamo por una regla oculta que exige reportar problemas dentro de los primeros 60 días. Nadie mencionó esto, y va totalmente en contra del propósito de pagar por un seguro de 5 años. ¿Cómo se supone que un cliente prediga problemas y los reporte en 60 días? La calidad de los muebles es mala, la garantía es una estafa y solo te convencen para que desperdicies tu dinero. Eviten este lugar. read more

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I came in looking for a bed frame and mattress. It seems like all of your bed frames are now cheap wood slats like ikea euro-trash. I was close to sealing the deal when Joe came in with his vast knowledge recommending monkey board to "reinforce the bed frame. I asked why I would have to pay extra to fortify something to make it solid. Then he told me about common sense. Well, Joe common sense tells me if I have to fix it before I've even paid for it; it's garbage. Common sense tells me to see a dentist. So, I guess improve your product and your customer service. With that said, a quick internet search returned exactly what I was looking for with metal construction for 1/10th the price. Living Spaces used to have quality furniture but it's definitely not the same as it used to be. I would just walk away quiet but Joe needs a refresher in customer service. Joe wasn't even my sales person (I had two from different sections) so why he was involved at all confuses me and he blew the sale directly with what he said to me. read more

As an update to my review, my couch, at two years old, looks like it is 20 years old. We have kept it very clean - but the fabric has pilled and the couch has lost its shape. I still have struggled to find a good product to clean this. I don't recommend living spaces for couches. read more

Out of all the furniture stores we went to, living spaces is our top in terms of customer service and also pricing. We were able to pick our couch here and I love that you can choose different fabrics/colors for your couch. We also got 6 free pillows as well! read more

Living Spaces - Furniture Stores Near Me - La Mirada, California

They delivered recliners sofas to us on February 5, 2026, and were not properly assembled, as they left it separated from each other and not connected properly on their bases, resulting in moving when we sit on it. When we called them, they refused to come and fixed it even though we bought a warranty from them Also Some also lack a small lower button support, making them unstable when sitting. Before buying they said I have 30 days return the sofas but they refuse to cancel the order and And/or to come and install it properly read more

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After a couple of weeks of searching for a new sofa, we decided to go back to living spaces and order the one we had liked in person based on pricing and reviews. Ordering online is very simple and easy, I had purchased my son's bedroom set here last summer, and the sofa was just as quick. I scheduled the delivery and about a week later I received an email that it was on back order and would not arrive until late March. I'll admit I was a little disappointed, but now it was just a matter of waiting. About a week after that, I got a text message saying the sofa was in stock now and I could go ahead and schedule the delivery, a couple of weeks sooner than expected. The delivery process was very easy and smooth. I used the tracker to check the status and estimated time of arrival, which turned out pretty accurate. I did not pay for assembly (it's a sofa, so why bother), but the 2 men that delivered were very helpful and professional, they brought it inside and set it up to where all we had to do was remove the wrapping. All in all another great experience from this Living Spaces location. We have bought several different furniture pieces over the years and will continue to shop here. read more

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Be honest with your customers. Follow your posted company policies that are listed on the website. I purchased a Laz-Y-Boy power recliner. The sales person was helpful (the only bright spot) and tried to upsell warranties and delivery options. He mentions the price-matching policy during the transaction also. Everyone likes to save money, so I looked at "brick and mortar" locations, same product, brought in the ad (per instructions) and thought they would honor the price. Wrong. The Mgr. said it was not local and the company does not ship. It was a $100 savings. Nothing is mentioned on website regarding these stipulations. The Mgr. Just kept saying his SOP's won't allow this. Pretty robotic answers...not helpful at all. I have canceled and refunded my order. Side note, I am shopping at a competitor now, that is matching Living Spaces price and for the hassle- giving an additional 20% price match with a lesser full service delivery fee. I am saving $100 which is what the Mgr. Could have done for me. I would rather give business that is more focused on their customers rather than a B.S excuse to lean in on "SOP" procedures that are not matching the website description. Also, knowing that word of mouth advertising is very effective...I will definitely be sharing my not so positive experience with people that I know. One star rating is way too high. read more

So it seems that if Living Spaces employees finalize a sale, they can get the commission regardless if a customer refund comes along the way or not. There is no reasonable doubt to believe that LS is owned and operated by a very corrupt corporation due to it's incompetent way of operating and unwavering reputation of not giving a damn about anything when it comes to customer service. Instead of acting like a normal business establishment, they send in their AI customer service responder to pat us on the back and tell us everything is going to be ok. Living Spaces needs to close up and give the building space to a circus. At least the building would go to better use. read more

DO NOT ORDER FROM THIS COMPANY!!!!!!!! I purchased a sofa that broke down almost immediately. We had two family members in hospice care so we were busy, by the time I finally had a moment to be on hold for infinity and use our protection plan we were not able to. I gave them a second chance and this time placed an order ONLINE for an item that was IN STOCK because after researching online it was the best match for the room. It quoted a delivery date TWO WEEKS out, I placed the order. It's been two weeks and no item, I contacted two different departments and the employees are INCREDIBLY RUDE and don't care about your business, BEYOND RUDE!!!! I seriously want to kick myself for putting myself in the position that I now HAVE TO DRIVE OUT OF MY WAY IN ORDER TO CANCEL THIS ORDER!!!!!! I rarely get on Yelp to gripe about companies but SAVE YOURSELF THE HEADACHE, SHOP ELSEWHERE!!!!! read more

DO NOT BUY ANYTHING HERE. My family bought a couch from here and a dining table, they spent over 5K. When the couch was delivered it didn't fit and had to be returned and we were told that we'd be charged restocking fee of $400!!!! So not only did we not get a couch but how we're being charged because they couldn't get it to fit up the stairs. When we spoke to someone and asked if we could have the fee waived if we bought a different couch with them they told us no! Keep in mind, they are SHADY we were never told about that fee, yes it's in the contract but again the sales people are so shady they don't mention it at all to you. read more

Poor customer service. We recently purchased a mattress at Living Spaces. It took 5 days for delivery. We put in a claim because they delivered a King Size bed and not the California King we ordered. it has now taken 5 days for them to rectify our claim. Living Spaces does not take phone calls. We have had to return to the store to have any chance at customer service. And they have not given us a reasonable response. I have sent emails to them without a response. It appears we will have to return to the store again to try to get what we ordered. read more

On August 3, 2025, I purchased a Rue Sofa. Delivery was promised for August 15. Less than 24 hours before, I was told it "failed inspection." I was rescheduled for August 17 between 8-12, but that morning -- just one hour before delivery -- I got another cancellation email. It has now been over a month since I paid in full, and I still don't have my sofa. When I called, I was told the "new estimate" is late September. That means nearly two full months without a couch in my own home because of their failures. And their idea of fixing this? Waiving my delivery fee. No discount. No meaningful apology. Just a dismissive gesture that adds insult to injury. I chose Living Spaces after spending hours testing furniture and trusting their brand. Instead, I've been left without a functional living room, forced to rearrange my schedule repeatedly, and emotionally drained by their incompetence. Living Spaces has shown they cannot deliver what they sell, they cannot communicate honestly, and they do not care about their customers. If you're thinking of buying here -- don't. It's a gamble you will regret. read more

I had been shopping around for couches for a few weeks already and nothing had caught my eye yet. When I came to living spaces I initially just came to get an idea of what I wanted. THEY HAVE SUCH GREAT VARIETY, I ended up liking quite a few couches. Everyone at the store is amazing! Very welcoming environment, very helpful and definitely not pushy at all. Which I love. I ended up coming quite a few times to the store just to make sure I absolutely LOVED it. Every single time, everyone I spoke to was amazing! From entering, choosing my pieces for my sectional, making the purchase, and delivery. EVERYTHING AMAZING. I even ended up not liking a piece of my sectional and I called, they answered in less than 2 minutes. They exchanged the item I didn't want and delivered the item I preferred instead THE VERY NEXT DAY! I'm absolutely in love with my sectional. The kids LOVE IT. I ended up also purchasing my dining chairs from them too. The delivery was great, one chair came damaged and they exchanged that item quickly too and apologized 1000 times even though it wasn't their fault. I will recommend them to everyone I know! Thank you so much living spaces! read more

Living Spaces - Getaway Sectional - Furniture Stores Near Me - La Mirada, California

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This was the most horrific furniture shopping experience ever!! We came here looking for a coffee table and also purchased a wall mirror. We paid for inside drop off opposed to outside drop off. The sales person said that with the inside drop off nether piece would require any installation, which is what we wanted. We expected that a coffee table would be delivered in our family room, which is not what we got. We got a coffee table in a box wrapped in styrofoam that required us to un-wrap it. I asked the delivery guy if they were going to unwrap the box and were told it would cost extra!! So we proceeded to unwrap the coffee table and had pieces of cardboard and styrofoam that we had to dispose, not good, we'll never shop here again! We went to Bob's in Brea and purchased a sofa, it was reasonable priced and delivered with no box, just what we expected and wanted. Sorry Living Space you lost a long time customer!! read more

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Garland Garland Garland!!! He's the man!!! What can we say? He provided the utmost greatest customer service ever. We ended up purchasing a new sofa for our house. And we love it. Many thanks to Garland who made the experience effortless and amazing. He made us want to buy. No pressure or haggling. It made us want to buy. He was very informative, respectful, helpful and just such and overall great representation of your company. We love our couches. They are so comfy. We have referred a couple of family members and friends there because of the great service we received from Garland. We plan to come back and eye shop and possibly come out with another purchase. Store was clean. The prices were a lot better than other places that we looked at. read more