I purchased a fairly expensive sofa from Living Spaces, and while I love the sofa itself, getting issues resolved turned into what can only be described as a saga. I won't bore anyone with the full play-by-play, but it involved months of confusion, misinformation, and a lot of well-intentioned people who were kind and polite... yet nothing actually got solved. Then I came into the store and met Jyelin T.. From the moment we spoke, he listened patiently, took my concerns seriously, and confidently said he could resolve it. Given my past experience, I'll admit I was skeptical. But literally the next day, he emailed me with a solution--and it was exactly the resolution I had been hoping for all along. Because of everything I'd been through, I even went back into the store to confirm that what he promised was truly happening. Sure enough, Jyelin delivered. He solved an issue that had dragged on for months in less than 24 hours. Total rockstar. He was so responsive and thorough that he even gave me his cell number, which tells you everything you need to know about his commitment to customer service. If you're shopping at Living Spaces and need someone who actually listens and gets things done, Jyelin is your guy. read more

I am recovering from surgery. We attempted to order a recliner from Living Spaces online to assist with my recovery. We tried 3 times due to their next day delivery. Our order was not going thru my husband called the store and was informed it was due to the 3rd party system they use. They said in order for him to get next day delivery he had to go in person to make the purchase by 5 PM. He was able to make it. Fast forward to today the power recliner the was delivered at noon did NOT work. They offered to leave a the broken recliner for a $200 discount, send a repair man that could take days, refund our money, or replace it. In my mind a replacement the same day would have been OK since it was 12 PM and we received a delivery window of 8 AM to 8 PM. We opted for next day delivery but requested to speak with a manger. I was informed I would receive a phone call in 2 hours. 4 hours later we still had not received a call. I called the store. It took over an hour to receive a return phone call. I spoke with Melissa. She stated she was a guest service manager and there was nothing that could be one on her end. The best thing they could do is deliver a replacement the next day. The ordering and delivery process have been a horrible experience. We will not be ordering from them again read more

I came in looking for a bed frame and mattress. It seems like all of your bed frames are now cheap wood slats like ikea euro-trash. I was close to sealing the deal when Joe came in with his vast knowledge recommending monkey board to "reinforce the bed frame. I asked why I would have to pay extra to fortify something to make it solid. Then he told me about common sense. Well, Joe common sense tells me if I have to fix it before I've even paid for it; it's garbage. Common sense tells me to see a dentist. So, I guess improve your product and your customer service. With that said, a quick internet search returned exactly what I was looking for with metal construction for 1/10th the price. Living Spaces used to have quality furniture but it's definitely not the same as it used to be. I would just walk away quiet but Joe needs a refresher in customer service. Joe wasn't even my sales person (I had two from different sections) so why he was involved at all confuses me and he blew the sale directly with what he said to me. read more

Waiting 10 weeks for couch - came today lol Used, stained, covered in DOG hair, broken!! They will send someone May 11-20th to pick it up :) DISGUSTING read more

Knowledgeable, helpful salespeople that are non aggressive. Good quality for the price, comparable to Ashley Furniture. Good selection, too. We were there for a dining room table, bed and bookcases. However, I wouldn't get couch here, as they are too soft and deep. The main show room is huge including. They offer several delivery options and prices, some furniture can be delivered assembled or self assemble. The outlet area is also big. I saw some of the same pieces as in main show room sold As Is. Was advised that Black Friday specials feature financing and bedroom furniture. Worth checking out as part of your furniture shopping. read more

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Wow! What a terrible experience. I stopped by to look for a recliner and checkout their outlet. It is like a giant help yourself ghost town. Never was acknowledged for even being in the store and not one person asked if I needed help. Of course I saw 2 people focused on customers, waiting for them to decide on furniture. There was also a group of people huddled together listening to someone talk. To walk around a store for 15 minutes and not even get a 'hi' 'welcome in' 'are you looking for anything in particular that I can help you with?' Well no thanks to this store. A waste of time. read more

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Nice big store was hoping the inventory was better but drove from OC to see a outdoor sectional and they didn't have any on display was bummed even sales rep was surprised they were super attentive so that part was great and it is huge but other store had same amount just condensed and no outlet area like this one. read more

Living Spaces - Huge amount of inventory - Furniture Stores Near Me - La Mirada, California

As an update to my review, my couch, at two years old, looks like it is 20 years old. We have kept it very clean - but the fabric has pilled and the couch has lost its shape. I still have struggled to find a good product to clean this. I don't recommend living spaces for couches. read more

I was sold a mattress that did not fit my bed frame that I bought from living spaces..I purchased the bed frame and mattress from living spaces I talked to the manager they refused to even do an exchange on the mattress I'm a very unhappy customer and I'm also a returning customer. The manager refused to do a one time curtesy to exchange even though I only had the mattress for one day all they care about is money and not good customer service. I did explain to them that the bed was too high even for my two year old daughter that I was scared she would fall off..This is at the living spaces in La mirada.. I even offered to pay extra for a pick up fee of the mattress and I also offered to buy another piece of furniture just for an exchange for the mattress that I had for one day. read more

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I purchased a sofa from Living Spaces and also paid for the 5 Year Care Free Furniture Protection Plan. When two accidental stains happened, I filed a claim within 5 days of noticing them. One stain happened when the sofa rubbed against a painted surface while being moved, and the other happened when food was accidentally dropped on it. The claim was denied as "general soiling" and an "accumulation of stains," which does not accurately describe what happened. These were two specific accidental incidents, not wear and tear or dirt buildup over time. What makes this even more frustrating is that I followed the instruction of a Living Spaces employee at the Rancho Cucamonga location, who told me to file it as a single claim. Then it seems that filing it that way was used against me. I bought the protection plan expecting help with accidental damage, but when I needed to use it, the claim was denied based on what felt like a technicality and a photo-only review. Very disappointing experience. I would not recommend relying on this protection plan. read more

I am writing to formally express my dissatisfaction with a recent purchase and delivery experience, which I found to be deeply disappointing and unacceptable given the cost and expectations set by Living Spaces. I ordered a new couch and confirmed delivery the day prior, as well as again on the day of delivery. Less than two hours before the scheduled delivery window, I was contacted and informed that the product was no longer available and that my order had been cancelled. I was offered only the option to have a ticket created and to receive a call back within 24 hours. No alternative solutions were presented at that time, which was extremely frustrating given the short notice. I called back and spoke with another representative who similarly stated there was nothing that could be done and that I would need to wait. At that point, with the product now out of stock, it was entirely unclear what resolution--if any--would be provided. Shortly thereafter, I was contacted by associate from the La Mirada store. She offered an alternative option that was sold "as is." I expressed concerns that "as is" might indicate missing parts or functional issues, but I was reassured that the item was complete and functional. The associate coordinated delivery of a power reclining loveseat and console, with the commitment that the missing middle section would be delivered the following day. While this was not what I originally ordered, I agreed in an effort to reach a resolution. Upon delivery, I discovered that the power reclining loveseat did not include the required power supplies--only a single showroom battery--rendering the power recliner effectively unusable. I was then informed that the only way to resolve this issue was to physically drive to the store. When I arrived at the store, I was told that because the item was sold "as is," the absence of power supplies for a power recliner was my responsibility, and that this was not included. Being blamed for missing essential components of a $5,000 power furniture purchase was both surprising and unacceptable. The overall service experience--from last-minute cancellation, lack of proactive solutions, incomplete delivery, and ultimately being held responsible for missing critical components--was abysmal. This is especially concerning given the significant amount of money spent. Based on this experience, I have no intention of making future purchases from Living Spaces. However, I would like the opportunity to speak with someone with appropriate authority to formally address the service failures and discuss a proper resolution. read more

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SCAM ALERT!!!!! PLEASE READ : Terrible experience. The dining set we bought started falling apart, and when we tried to use the 5‑year protection plan they pushed on us, the claim was denied due to a hidden 60‑day reporting rule. No one mentioned this, and it defeats the entire purpose of buying a 5‑year insurance plan. How are customers supposed to predict issues and report them within 60 days? The furniture quality is bad, the warranty is a scam, and they convince you to waste your money. Avoid this place. Experiencia terrible. El juego de comedor que compramos empezó a desarmarse, y cuando intentamos usar el plan de protección de 5 años que nos insistieron en comprar, rechazaron el reclamo por una regla oculta que exige reportar problemas dentro de los primeros 60 días. Nadie mencionó esto, y va totalmente en contra del propósito de pagar por un seguro de 5 años. ¿Cómo se supone que un cliente prediga problemas y los reporte en 60 días? La calidad de los muebles es mala, la garantía es una estafa y solo te convencen para que desperdicies tu dinero. Eviten este lugar. read more

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* Who: partner & I * What: furnishing a 2b, 2b apartment * When: March 2026 * Why: moved from studio to apartment * Space/Decor: massive building with equally massive parking lot, so it's hard to miss. They have tons of furniture options that's mostly well laid out. We unfortunately didn't check out their outlet section but I think it's b/c we got what we wanted & we were tired at the point. * Service: We actually started at Ashley's first, felt a little pressured, & moved over to LS. We didn't feel pressured, staff was helpful, & they checked measurements via their computer system which was very helpful so that we walked out with quite a lot of items at over $10k. My issue starts afterwards. It was quite the nightmare, so I won't get into it all, but it required multiple calls & emails, missing the delivery BUT due to LS & them attempting to charge more, with so much miscommunication that items were cancelled & reordered that it led to extra deductions on credit score, & ended in we have no idea of the actual total cost since it got so messy. My BF furnished his place before & had a good experience, so he was very disappointed this time around, especially after spending so much!! * Final Thoughts: great selection, good price, good in-store customer service, but dreadful communication & confusing customer support after the fact. I'm struggling on recommending since half the process was great while the other half sucked. It pretty much felt like "we got your money, so we don't care about the rest" ‍ * Final Grade: C+ or 5/10 (putting it at half since like I said above, I'm struggling) read more

We were shopping for a new couch for my parents and Living Spaces had plenty of options. Staff were helpful. I believe Armando helped us during our visit. We ended up purchasing a set and coordinated the delivery. One mishap though was they delivered the wrong couch but got the other item correct. They were able to reconcile and it got delivered. read more

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So it seems that if Living Spaces employees finalize a sale, they can get the commission regardless if a customer refund comes along the way or not. There is no reasonable doubt to believe that LS is owned and operated by a very corrupt corporation due to it's incompetent way of operating and unwavering reputation of not giving a damn about anything when it comes to customer service. Instead of acting like a normal business establishment, they send in their AI customer service responder to pat us on the back and tell us everything is going to be ok. Living Spaces needs to close up and give the building space to a circus. At least the building would go to better use. read more

Jes was very helpful and knowledgeable! He really took the time to answer our questions and gave us practical recommendations in regards to what type of delivery services we should take for our couch. The couch wasn't too expensive either compared to other places. read more

DO NOT BUY ANYTHING HERE. My family bought a couch from here and a dining table, they spent over 5K. When the couch was delivered it didn't fit and had to be returned and we were told that we'd be charged restocking fee of $400!!!! So not only did we not get a couch but how we're being charged because they couldn't get it to fit up the stairs. When we spoke to someone and asked if we could have the fee waived if we bought a different couch with them they told us no! Keep in mind, they are SHADY we were never told about that fee, yes it's in the contract but again the sales people are so shady they don't mention it at all to you. read more

Out of all the furniture stores we went to, living spaces is our top in terms of customer service and also pricing. We were able to pick our couch here and I love that you can choose different fabrics/colors for your couch. We also got 6 free pillows as well! read more

Living Spaces - Furniture Stores Near Me - La Mirada, California

They delivered recliners sofas to us on February 5, 2026, and were not properly assembled, as they left it separated from each other and not connected properly on their bases, resulting in moving when we sit on it. When we called them, they refused to come and fixed it even though we bought a warranty from them Also Some also lack a small lower button support, making them unstable when sitting. Before buying they said I have 30 days return the sofas but they refuse to cancel the order and And/or to come and install it properly read more

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Living Spaces has a 5 year "Care Free Plan" that costs $89.25 over the cost of the recliner. We have been trying to get them to respond to a problem in our recliner, only they only write Emails telling you when they will come and take a look. I spoke to two different people and told each one that the times they gave us will not work with us. They don't follow your directions in terms of when you are not available. So now we are at the almost 2 year out of a 5 year coverage plan. Very deceptive, costly and misleading. I suspect Living Spaces should end their contract with these Carefree people. This will be my second Better Business Bureau claim on Living Spaces. While their furniture is beautiful, their recliners are defective. There is so much confusion with the 5 year $ 89.25 plan, I now believe the Care Free plan is as faulty as the Living Spaces furniture is. read more

Be honest with your customers. Follow your posted company policies that are listed on the website. I purchased a Laz-Y-Boy power recliner. The sales person was helpful (the only bright spot) and tried to upsell warranties and delivery options. He mentions the price-matching policy during the transaction also. Everyone likes to save money, so I looked at "brick and mortar" locations, same product, brought in the ad (per instructions) and thought they would honor the price. Wrong. The Mgr. said it was not local and the company does not ship. It was a $100 savings. Nothing is mentioned on website regarding these stipulations. The Mgr. Just kept saying his SOP's won't allow this. Pretty robotic answers...not helpful at all. I have canceled and refunded my order. Side note, I am shopping at a competitor now, that is matching Living Spaces price and for the hassle- giving an additional 20% price match with a lesser full service delivery fee. I am saving $100 which is what the Mgr. Could have done for me. I would rather give business that is more focused on their customers rather than a B.S excuse to lean in on "SOP" procedures that are not matching the website description. Also, knowing that word of mouth advertising is very effective...I will definitely be sharing my not so positive experience with people that I know. One star rating is way too high. read more

After a couple of weeks of searching for a new sofa, we decided to go back to living spaces and order the one we had liked in person based on pricing and reviews. Ordering online is very simple and easy, I had purchased my son's bedroom set here last summer, and the sofa was just as quick. I scheduled the delivery and about a week later I received an email that it was on back order and would not arrive until late March. I'll admit I was a little disappointed, but now it was just a matter of waiting. About a week after that, I got a text message saying the sofa was in stock now and I could go ahead and schedule the delivery, a couple of weeks sooner than expected. The delivery process was very easy and smooth. I used the tracker to check the status and estimated time of arrival, which turned out pretty accurate. I did not pay for assembly (it's a sofa, so why bother), but the 2 men that delivered were very helpful and professional, they brought it inside and set it up to where all we had to do was remove the wrapping. All in all another great experience from this Living Spaces location. We have bought several different furniture pieces over the years and will continue to shop here. read more

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First of all, I would like to acknowledge HANIA DANA WILLIAN SHAMIKA for their excellent customer service five stars across the border. We went to living Spaces for some couches. They had a very wide selection furniture, which I was surprised now your excellent customer service is why I'm giving you five stars across the board thank you to all the people I mentioned, that's why we're gonna keep going back because of the customer service and your selection of furniture that you have. Thank you living spaces. read more

I had been shopping around for couches for a few weeks already and nothing had caught my eye yet. When I came to living spaces I initially just came to get an idea of what I wanted. THEY HAVE SUCH GREAT VARIETY, I ended up liking quite a few couches. Everyone at the store is amazing! Very welcoming environment, very helpful and definitely not pushy at all. Which I love. I ended up coming quite a few times to the store just to make sure I absolutely LOVED it. Every single time, everyone I spoke to was amazing! From entering, choosing my pieces for my sectional, making the purchase, and delivery. EVERYTHING AMAZING. I even ended up not liking a piece of my sectional and I called, they answered in less than 2 minutes. They exchanged the item I didn't want and delivered the item I preferred instead THE VERY NEXT DAY! I'm absolutely in love with my sectional. The kids LOVE IT. I ended up also purchasing my dining chairs from them too. The delivery was great, one chair came damaged and they exchanged that item quickly too and apologized 1000 times even though it wasn't their fault. I will recommend them to everyone I know! Thank you so much living spaces! read more

Living Spaces - Getaway Sectional - Furniture Stores Near Me - La Mirada, California

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I purchased a $4,000 sofa from Living Spaces and also bought the extended warranty that was supposed to cover things like seams coming undone, accidents, spills, and damage. After only two years, the seams on the couch started coming apart. I filed a claim and sent photos, but the warranty company denied it and called it "wear and tear." The representative who handled my claim, Tina, was extremely rude and dismissive. She compared the issue to clothes wearing out from sitting on a couch and said the price of the couch and the fact that it's only two years old "doesn't matter." If seams coming apart after two years on a $4,000 couch is considered "normal wear and tear," then the warranty they sell customers is very misleading. I'm very disappointed with both the warranty coverage and the way my claim was handled. I would appreciate if someone from Living Spaces management could contact me to review this claim. read more

On August 3, 2025, I purchased a Rue Sofa. Delivery was promised for August 15. Less than 24 hours before, I was told it "failed inspection." I was rescheduled for August 17 between 8-12, but that morning -- just one hour before delivery -- I got another cancellation email. It has now been over a month since I paid in full, and I still don't have my sofa. When I called, I was told the "new estimate" is late September. That means nearly two full months without a couch in my own home because of their failures. And their idea of fixing this? Waiving my delivery fee. No discount. No meaningful apology. Just a dismissive gesture that adds insult to injury. I chose Living Spaces after spending hours testing furniture and trusting their brand. Instead, I've been left without a functional living room, forced to rearrange my schedule repeatedly, and emotionally drained by their incompetence. Living Spaces has shown they cannot deliver what they sell, they cannot communicate honestly, and they do not care about their customers. If you're thinking of buying here -- don't. It's a gamble you will regret. read more

Garland Garland Garland!!! He's the man!!! What can we say? He provided the utmost greatest customer service ever. We ended up purchasing a new sofa for our house. And we love it. Many thanks to Garland who made the experience effortless and amazing. He made us want to buy. No pressure or haggling. It made us want to buy. He was very informative, respectful, helpful and just such and overall great representation of your company. We love our couches. They are so comfy. We have referred a couple of family members and friends there because of the great service we received from Garland. We plan to come back and eye shop and possibly come out with another purchase. Store was clean. The prices were a lot better than other places that we looked at. read more

I visited living Spaces today, I loved that I was able to walk around I didn't feel pressured . Yes, I had salesmen ask if I needed help, but I took my time looking for the right piece of furniture. Once I decided what I was gonna purchase, it only took about 10 minutes to pay for my order . By the time I drove home, I received a text that my furniture was going to be delivered in 45 minutes . This was amazing. The guys were super friendly and helpful . Now I can continue to sing living spaces read more

Living Spaces - Furniture Stores Near Me - La Mirada, California

The sales staff Vanety was great! She was attentive and friendly. She helped us order a couch with a sectional and a dining table set. We loved the outlet items as they had some good options. Staff wasn't pushy and always available to help out/ answer questions. read more

Living Spaces - Furniture Stores Near Me - La Mirada, California

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I will say that after my yelp review about receiving the damaged sofa and numerous phone calls, I Was contacted and offered the option of repair or store credit. I chose Repair and it has been acceptable. I wish they would bring their customer service more to the forefront to satisfy the customer for obvious issues rather than to just say no and fight first. But I did have resolve eventually. I appreciated that. read more

This was the most horrific furniture shopping experience ever!! We came here looking for a coffee table and also purchased a wall mirror. We paid for inside drop off opposed to outside drop off. The sales person said that with the inside drop off nether piece would require any installation, which is what we wanted. We expected that a coffee table would be delivered in our family room, which is not what we got. We got a coffee table in a box wrapped in styrofoam that required us to un-wrap it. I asked the delivery guy if they were going to unwrap the box and were told it would cost extra!! So we proceeded to unwrap the coffee table and had pieces of cardboard and styrofoam that we had to dispose, not good, we'll never shop here again! We went to Bob's in Brea and purchased a sofa, it was reasonable priced and delivered with no box, just what we expected and wanted. Sorry Living Space you lost a long time customer!! read more

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Worst couch I have ever bought! We spent close to 3k on this couch and it's literally falling apart. It's just over 3 years old. I called and complained about it like at 3 years after having it because the stuffing on the recliners was falling out and the clasps wit h hold it all together started falling off! They said there was nothing they could do. Since then it's literally just disintegrating. I was so excited when I bought this couch I saved up for it and it's awful. My last couch was from big lots should have just gone back there and saved my self money. Don't waste your money on this place not worth it!!! read more

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The staff here were so nice, but the delivery was a disaster. I regret purchasing from living spaces. The manager told us rescheduling would be $40 and when I called to reschedule, it was $100. DO NOT BUY FROM HERE. read more

DO NOT BUY FROM THEIR WEBSITE EITHER!! I bought a king bed frame assembled it from the beginning it was not solid the middle legs would buckle. I kept trying to make it work. I only weigh 128lbs. so it was defective from the start. We called but they said they only give 7 days for a refund we were 10 days in so they sent a "tech" to fix it & he said the entire bed frame was defective. And even with that assessment from their own tech they wouldn't take it back & give us a refund. They forced us to get store credit. So it was a terrible experience & purchase from the beginning. Living Spaces even told us "well the other legs work if the middle ones do not."How can they be ok with customers sleeping on a frame with zero support in the middle it even bent our mattress. NEVER AGAIN read more

Living Spaces - Living Spaces thought a king mattress only needs half the legs for support because their bed frame was defective. - Furniture Stores Near Me - La Mirada, California

Large selection of furniture. We found an outlet dining table + chair set we liked that fit within our slim measurements, but it came with a bench. We asked if it was possible to have 2 chairs instead of the bench and the salesman said yes so we purchased it. It arrived the next day, some guys came in and placed the table and chairs. However, they also brought in the bench. Hey, the bench isn't supposed to be here. We requested all chairs. They called their manager who told us on speaker phone that it isn't possible to mix up the chairs because it arrives as a whole set. We can get a discount of $109 or return the table set and find something else. Womp. We opted for the discount since we can make it work, but not as pleased as we would have been with chairs since the salesman lied to us. read more

Where is this company's ethics? I purchased a mattress from the Living Spaces and received one of their promotional gift cards in the amount of $300 which I attempted to use recently. I placed an online order for an item and entered the gift card information, then received a confirmation on the next screen that the gift card funds were applied successfully. I also received the approximate dates of delivery. However, because of a technical issue on the website (which was confirmed by their employee, Alex), my order apparently did not go through properly. By the time I discovered this, the gift card had just expired and now the company refuses to do anything to rectify the situation. I've spoken to two managers, both of whom thought it was appropriate to talk over me and tell me that the issue was MY fault. I even sent a screen shot proving my concerns and these were summarily dismissed. When I asked why the company was putting the onus on me and attempting to blame the customer for their technical error, I was curtly informed they would do nothing to correct the error and that "no way" would they re-issue a new card or even fix the order for me. This is now the second time I've had serious issues with Living Spaces' so-called "promotional" cards. From my experience, these feel like a scam. I will be reporting Living Spaces to the Better Business Bureau and the Federal Trade Commission as they clearly do not honor their "promotional" cards, nor do they accept responsibility for technical issues on their own website. Shameful. I will never shop at Living Spaces again. Caveat emptor. read more

Not worth shopping here. I bought a nearly $3000 couch and got a sagging chaise that causes back pain a lump of cotton that is visible on the surface thru the upholstery. Not up to par with the showroom model or with the rest of the couch cushions which are firmer. I bought the warranty and submitted a claim and they are refusing to fix the chaise cushion. Stating the couch is up to standards. This is standard? Don't shop here. read more

My mom purchased a Tempur-Pedic mattress & Revive adjustable base. The Bed is amazing. My mom is so pleased with the service we received by two gentlemen. Gustavo & another gentleman I cannot remember his name. Started with an L. They did not persuade us to purchase anything. They took their time with my mom showing her each brand, lower & higher priced beds. Thank you for your time & patience with my mom. We will be back soon. P.s. our delivery service was great too!! read more

I had such a nice experience buying a sofa here. Briana was so helpful and thorough in explaining the order and delivery process. The couch is super soft and really affordable. Highly recommend talking to Brianna at this store. The sofa came right on time and Alex was such a helpful and efficient delivery man. So grateful for both Briana and Alex. read more

Living Spaces - Furniture Stores Near Me - La Mirada, California

I spent nearly $500 on two chairs from Living Spaces, and I never received my order. I provided very specific delivery instructions because my neighborhood is full of homes that look exactly the same, yet they still delivered my chairs to the wrong address. I have been going back and forth with their customer service multiple times, explaining the issue, and they have done absolutely nothing to resolve it. It's completely unacceptable to spend that kind of money and be ignored while the company refuses to take responsibility. I have reported Living Spaces to the BBB for what I believe are scamming practices. I want to warn everyone: do not order from this company. Save your money, your time, and your frustration. They clearly have no regard for their customers or delivering what they promise. After posting my original review, I reached out to them and received the exact same response. Based on other reviews, it seems they've done the same to many others. They make it seem like they're willing to assist you with your issue, but in reality, they don't follow through. Will be taking legal action against this company stay away from them. read more