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    Sit 'n Sleep

    4.6 (367 reviews)
    Open • 11:00 am - 6:00 pm
    Updated 1 month ago

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    2 years ago

    Trish is amazing! Helped me pick out a new frame for a great price and even helped fit it into my car.

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    2 years ago

    I had an excellent experience. Salesperson Trish was professional and extremely helpful. I love my purchase!

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    Page 1 of 10

    Ask the Community - Sit 'n Sleep

    Review Highlights - Sit 'n Sleep

    “Jordan Ngo was quick to greet me when I came into this store to pick out a new mattress on a Sunday afternoon.”

    Mentioned in 64 reviews

    Read more highlights

    Mattress Firm Lakewood - Storefront

    Mattress Firm Lakewood

    4.3(18 reviews)
    3.2 mi

    If you have a busy work schedule and time is of the essence, this is the place you want to give…read morebusiness to. In about 5 to 6 mins. I was able to get what I needed. Delivery free. Ask for Travis. This kid helped me out. Was very informative, great customer service and to the bottom line. He helped save me time and money. I highly recommend this store. Thanks again for the quick and professional service.

    My Experience With Mattress Firm -- Buyer Beware…read more Let me tell you where this nightmare began. On May 23, 2026, I went to Mattress Firm in Lakewood, California, because I was ready to replace my 17-year-old mattress. I wanted a specific mattress and adjustable base. Initially, the salesman seemed almost uninterested. There was no aggressive sales pitch or pressure to buy the most expensive option. He let me look around and choose what I wanted. I was told delivery could potentially be within 24-48 hours. I decided to shop around first, but eventually contacted the salesman by phone, and he placed my order around May 25. That's when the experience changed. Based on his recommendation, I applied for a Mattress Firm credit card and was approved. I placed the order and was initially led to believe delivery would be within the 24-48-hour timeframe I had been told. Then, after applying for their credit card and placing the order, I was suddenly told I would have to wait until June 28. I was extremely frustrated. Had I been told upfront about a month-long wait, I could have made a different decision. Instead, it felt like I was given one set of expectations to make the purchase, only to have the rules change afterward. At that point, I had already applied for the credit card and placed the order, so I decided to wait. June 28 came and went. No mattress. No delivery. No meaningful communication. I contacted the store, but the employees were of very little help. They either didn't know what was happening, couldn't provide answers, or couldn't get basic information about an order they had sold me. At my assistant's recommendation, she contacted several other Mattress Firm locations. Amazingly, those stores provided more information than the store where I purchased the mattress. I was told the mattress had reportedly been out of stock for months, availability was hit-or-miss, and inventory was first-come, first-served. I was told Mattress Firm would contact me once it became available. Sure enough, on July 5, I was contacted and given a July 8 delivery date. Guess what happened? July 8 came and went, as did July 12. No mattress. No meaningful communication. This cycle continued several more times. Eventually, nearly two months after placing my order, the mattress was finally delivered. You would think that would be the end of the story. It wasn't. ONE DAY after receiving the mattress, I had to make a warranty claim. The retention bar at the base of the bed, which is supposed to keep the mattress from sliding forward, doesn't properly work. It continuously pops off. So now I'm dealing with another appointment for Mattress Firm to send someone out to inspect the problem. Another frustration: the people they sent out apparently had very limited English and didn't seem to understand why they were at my home or what they were supposed to inspect. At this point, I've had enough. I've spent more than two months trying to get someone at the management level to address these problems. I repeatedly tried to reach the district manager, but nobody could seem to get me in contact with him. Eventually, the district manager, Manny, finally returned my call. He apologized for being unavailable for the previous two weeks. I explained that he should consider himself fortunate that I happened to be in the middle of a meeting when he called, because after spending two months trying to reach him, hearing that he had simply been "out of the loop" for two weeks was incredibly frustrating. Two weeks? I've been trying to reach you for two months. That's not management. That's a complete failure of communication and accountability. What bothers me most isn't simply that the mattress was delayed. Things happen. Inventory problems happen. Deliveries get delayed. What I cannot accept is the constant lack of communication, conflicting information, excuses, and inability to take responsibility. Every time I needed an answer, I had to chase someone down. Every date I received came and went. Every person I spoke to seemed to know less than the person before them. And when I finally tried to escalate the situation, it took months to get someone in management to return my call. So, buyer beware. Maybe other people have had different experiences with Mattress Firm. But based on MY experience, this will be my first and only purchase from Mattress Firm. I have no confidence in the information I'm given and don't feel comfortable spending money with a company when I have to question whether what I'm being told is true. Imagine spending several thousand dollars on a mattress and adjustable base, waiting nearly two months to receive it, and then discovering the adjustable base doesn't properly work. The product may eventually show up. Customer service, communication, accountability, and management should show up too. Unfortunately, in my experience with Mattress Firm, those were the things consistently missing.

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    Mattress Firm Lakewood
    Mattress Firm Lakewood

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    Mattress Firm Cerritos - 11/18/23 Now we can sleep well on our new bed FINALLY

    Mattress Firm Cerritos

    4.4(94 reviews)
    0.3 mi
    •$$

    Jon greeted us with a warm smile and was extremely helpful from the moment we walked in. He was…read morevery knowledgeable about all the mattresses and took the time to answer all of our questions, making sure we found the perfect bed for our needs. His customer service was exceptional, and he went above and beyond to make the entire experience easy and stress-free. Jon is the best! We truly appreciate all of his help and highly recommend asking for him if you're looking for outstanding service. Thank you, Jon, for helping us find the perfect bed! We chose the Tempur-pedic pro adapt hybrid.

    Avengers Assemble! Shopping for a bed usually feels like the…read moreBattle of New York... chaotic, stressful, and you just want to call in the Hulk to smash everything. But Matt at this store is basically the Captain America of sleep (meaning totally reliable and actually has a plan. He gave us an experience that was worthy of Mjolnir, not that villainous high-pressure sales tactic you get from Hydra agents at other places. He was super patient while we tried a ton of mattresses... analyzing the comfort levels like Tony Stark tweaking the Mark 85 armor until it was perfect (Iron Man rockss!) We actually planned to visit two other stores after this (exploring the Multiverse lol) but we cancelled them. Matt was that good. The Gear: We ended up buying the top of the line Tempur-Pedic and the Smart Base. * I've had Tempur-Pedic pillows since the First Avenger ( that's Cap, in case you don't recall) came out, so I knew the tech was solid. * But having the full bed + electric base? It's like sleeping in the Regeneration Cradle in Age of Ultron. Too bad I couldn't wake from that as the Vision * The sleep is deep. uninterrupted. I feel like I just came out of the ice like Cap every morning: ready to go and "I can do this all day..." Also, Matt's follow-through is legendary. He didn't just vanish after the sale like the Thanos Snap. He was responsive with questions all the way through delivery. felt like having Jarvis in our corner. AndnJarvis is indeed part of The Vision as well. We definitely need more people like him. If you need sleep, go see Matt. But make sure you wake up if they assemble the Avengers. Love you 3000 Mattress Firm! 5 Stars.

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    Mattress Firm Cerritos
    Mattress Firm Cerritos - 1/31/26 Is this really a good mattress?

    1/31/26 Is this really a good mattress?

    Mattress Firm Cerritos - Outside

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    Sleep Number

    Sleep Number

    2.2(65 reviews)
    0.4 mi
    •$$$$

    Masterclass in How to Lose a Customer Forever. I have been a…read moreSleep Number customer who actively referred friends and family to this brand. I will never do that again. Our mattress pump stopped working in September. Since then, we have called no fewer than nine times trying to get this resolved. Nine calls. Nine different representatives. Zero solutions. We were essentially told to keep living with a broken product, and we did, because at least it was stuck at a livable setting. Fast forward to this week, exactly one week after our one-year warranty expired. Suddenly Sleep Number has a solution. We need a new pump. And of course, it is no longer covered. Let that sink in. Nine months of documented calls about the same issue, acknowledged by their own customer service team, and the fix only becomes available the moment they no longer have to pay for it. That is not a coincidence. That is a pattern. To make it worse, I have received regular outreach from this store location asking me to refer new customers. I told them directly how unhappy I was. They kept asking anyway. I am filing a complaint with the Better Business Bureau and I will be sharing this story every single time someone asks me about Sleep Number, which in my world is often. These are expensive mattresses sold on the promise of better sleep and better health. What they deliver, at least in our experience, is a broken product, a runaround, and a company that times its "solutions" to coincide with the end of your coverage. Save your money. Sleep somewhere else.

    Our Sleep Number bed was supposed to be delivered this morning between 8-11am. Entire room moved…read moreout to accommodate movers. My husband is disabled. I took off work for this. We get a call at 9am stating 'someone got injured and bed cannot be delivered for 3 more weeks. One bed cost $7000. Sleep number is a big company. Do they have 1 delivery person? I'm confused. Actually I'm infuriated. It's unfortunate. We loved our last sleep number. But we will be taking our business elsewhere.

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    Sleep Number
    Sleep Number
    Sleep Number

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    Caravana Furniture

    Caravana Furniture

    4.8(219 reviews)
    8.2 mi
    •$$

    My husband found this furniture store on Google and we are thankful he did. We were looking for a…read moresectional sofa. We first went to a larger chain furniture store and found a sectional we liked, but the reviews for the company overall were terrible with the quality of the product and delivery. We couldn't fathom spending a decent amount on something that wouldn't last. We visited Caravana on Memorial Day and were pleased that they were offering a 20% sale. Wendy assisted us with selecting a sectional. It wasn't in the showroom but we were able to order it from their catalog. We also fell in love in with a bookshelf and coffee table and purchased that in addition to the sofa. They offer free delivery and set up within a 20 mile radius, which is unheard of at any other furniture store. Moises and his associate did a wonderful job with the delivery. Unfortunately our coffee table ended up having some water damage prior to delivery when it was stored in the warehouse. I emailed some photos of the defect and Moises answered promptly (on a Sunday!). He came back a few days later to replace the table, hassle free. We highly recommend shopping here. They are a family run business and have that personal touch only local places have. They offer a nice selection at reasonable prices and have excellent customer service.

    Was in need of a couch and saw this spot has high ratings. Service was on point and finding an…read moreaffordable couch was easy-peasy. Delivery was super smooth and quick. Definitely will shop here when I'm ready for more pieces!

    Photos
    Caravana Furniture - 5 pc Dining Set. The smooth texture of the wood is simply irresistible, and the black metal accents provide a striking contrast.

    5 pc Dining Set. The smooth texture of the wood is simply irresistible, and the black metal accents provide a striking contrast.

    Caravana Furniture - Experience elevated comfort with this light-gray Italian leather sectional, featuring two built-in recliners and adjustable headrests for pe

    Experience elevated comfort with this light-gray Italian leather sectional, featuring two built-in recliners and adjustable headrests for pe

    Caravana Furniture - Indulge in refined comfort with this light-gray Italian leather sectional, complete with two recliners and adjustable headrests for a custom

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    Indulge in refined comfort with this light-gray Italian leather sectional, complete with two recliners and adjustable headrests for a custom

    Slumber n Serenity Discount Mattress & Furniture

    Slumber n Serenity Discount Mattress & Furniture

    5.0(435 reviews)
    12.9 mi
    •$

    Stop your search and come here for all your slumber needs!…read more Stacy & Vince are an absolute gem. They were patient with my many questions and were very helpful in helping me find what I wanted and needed at the best price possible. I loooove mattress!!! I have referred several people to them and hopefully they have come here because I know they're gonna find exactly what they need! excellent customer service that's unheard of anymore. The knowledge this couple has is unmatchable. I doubt that AI has anything over them! LOL. Their place is welcoming and clean. The delivery service was white glove all the way through. I was able to sleep in my bed the day they delivered it. If I'm ever in need of any product they provide I will make sure to reach out to them.

    Slumber N Serenity is a small but mighty, family-owned mattress shop that absolutely delivers…read more Don't let the size fool you--there are plenty of mattresses to test, with options and price points that work for a wide range of budgets. What really stood out was the service!! From helping us find the right fit to delivery, schelpping upstairs, and removal of our old mattress, everything was seamless and stress-free. You can tell they truly care about their customers and take pride in what they do. While I probably won't need another mattress for another 7 years, I would 100% come back--and happily recommend Slumber N Serenity to anyone looking for quality, value, and excellent service from a local, family-run business.

    Photos
    Slumber n Serenity Discount Mattress & Furniture
    Slumber n Serenity Discount Mattress & Furniture
    Slumber n Serenity Discount Mattress & Furniture

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    Sit 'n Sleep - mattresses - Updated October 2026

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