I have to preface this by saying I have never purchased a mattress before and had no clue what I…read morewas doing. After visiting several mattress stores we finally found Quality Comfort Mattress and I couldn't be happier. William helped me and he was wonderful so does very professional. He went into detail explaining the different types of mattresses and wasn't your typical "sales guy". I felt no pressure at any time during the visit. I purchased a mattress with a base at a price that was significantly less than other places i looked. To top it off, they offer delivery and set up as a check in offer which saved my ass even more. A wonderful place and will definitely be back for furniture when the time is right. Thank you William!

Scam Artists!!! Buyer beware!!!!! I've worked at a mattress factory before. These knuckleheads…read moresurely didn't plan on that. On Easter Sunday around 2:30, I went into this store and I asked for the least expensive firm 2 sided mattress. I was shown one. I did not spend much time examining the mattress because I did not need to. THE MATTRESS I WAS SHOWN IN THE SHOWROOM HAD METAL BORDERS WITH EDGE GUARDS AND A PLUSH COVER. It took me all of 5 seconds to figure this out (I could give a tutorial on what to look for when purchasing a mattress, ie: 2 sided, no foam encasement, less foam the better, etc etc. BTW springs are the last things to wear down. It is the foam that breaks down). At $599+ delivery for the king mattress only, I did not think it was too expensive, but not necessarily cheap either. I asked about bunkie boards next because I am currently using two 3" latex toppers to sleep on directly on a slatted foundation, with no mattress underneath the toppers. It's pretty comfortable, but I thought getting a mattress with springs would help prolong the life of my latex toppers. Anyways, THE MATTRESS THEY DELIVERED TO ME WAS A CHEAPER FOAM ENCASED MATTRESS THAT HAD AN IDENTICAL COVER, BUT WAS NOT THE METAL ROD EDGED MATTRESS I HAD SELECTED IN THE STORE. These scammers had me sign the plastic wrapping that covered the showroom floor mattress only to have taken that plastic off and use if to wrap another cheaper foam encased mattress and deliver it to my home. Bait and Switch. Never did it cross my mind a store would pull something like this. Naively, I used my debit card with pin instead of using a credit card to purchase the mattress. Once I had called out the driver/salesman/the only guy I encountered during this debacle (not this manager who is responding) for bringing me a foam encased mattress and asked for an exchange or refund (to only hear "all sales are final, this is the mattress you chose, the plastic has your signature") he put his hands on me as if he were trying to shoo me away like I were annoying him. I told him firmly if he were to put his hands on me again that I would call the police. That's when he agreed to refund my money and told me to follow him back to the store. Mind you, I helped unload and load the mattress back onto the van. When we got back to the store, he told me someone was coming to open the shop, but surprise he called the cops on me and stated that I pushed him. Of course this is not true and the cops told me my issue is with this store and this was a civil matter. The policeman told me I could take my mattress or leave it since I did pay for it. In the end, I left the mattress there. I think you can see who is using the threats and violence from reading these posts and replies from the manager. These guys will try to belittle you with name calling and insults to try to somehow validate themselves. The insults came during delivery and continue to the replies online. These people have no ethics or integrity. I am up past midnight because I still feel bad about this matter especially after seeing what this manager (who was not present at all) has written in response to my partner Debbie T's post. She was with me when this all occurred.

Benny was excellent, knowledgeable and genuine. It's more of a warehouse than a showroom. He gave…read moreus some tips on researching mattresses and getting bed frames with the platform. The prices were reasonable as well.

Called and got the owner. He said I should come down, I drove all the way down to their location on…read moremy Sunday, and found the perfect mattress for a great price. The sales guy said I needed to call the owner as he had promised free delivery. I called the owner several times but he never responded to my messages. I finally got him on the line a few weeks later. I sent the screenshot of the price I was promised. I then received an invoice that was $100 higher. I asked why and he said prices had increased a few weeks ago. I went through memorial day weekend without buying a mattress as I thought I had a great deal. They offered but did not honor a price. Feels like a bait and switch and I lost trust. Not buying from people who don't honor their word and who don't take ownership when they don't respond for more than two weeks!

I cannot recommend this store more highly. I called and talked to John several times before I came…read morein and made him aware of my dizziness issue and also my mattress requirements . I went to the store on August 3. John was very aware of my challenge and treated me with such consideration. He showed me seven different beds to choose from. Several of them were from their manufacturer company Hibernation . They are third generation family business. But he also showed me a couple of namebrand mattresses. I ended up getting the first one he showed me which was one of theirs called elite plush.. I also bought two nightstands and a headboard. I received it all on August 15. That process was also effortless which included taking out a large sofa bed. The mattress itself is probably one of the most comfortable I've ever slept on. Again. I highly recommend this company. They have good old-fashioned, customer service and and caring. It was a very pleasant experience overall. Nancy McKinney

My experience at HB Mattress and Furniture was excellent from start to finish. After reading…read moreseveral positive reviews, I decided to visit the store, and John exceeded my expectations. He was professional, polite, and never pushy--focused entirely on helping me find exactly what I needed. I required a custom-made mattress, and John made the process incredibly easy. He explained all the options clearly and helped me choose the right fit. I also learned that they can create virtually any mattress size or style, including RV mattresses, which is an added bonus. I highly recommend HB Mattress and Furniture for their quality craftsmanship and outstanding customer service and ask for John!

High-quality mattresses and dedicated consultation service…read more I would recommend this to everyone.

Was looking to get a new mattress for my mom. Found this little hidden gem. Sales lady was super…read morenice and helpful. My mom wanted a firm mattress and the staff showed a few that were firm. No pressure at all. Staff clearly explained the benefits of each mattress. My mom picked one of the latex ones that was medium firm and loves it. Mattress store is very comfortable and inviting. Prices are super affordable for the quality that you're getting. Free delivery is available and warrant given on all mattresses. Highly recommend this store if you're looking for a new mattress at an affordable price.

I came in looking for a bed frame and was not disappointed! They had a nice range on floor and had…read morea catalog I can order from if I wanted to look at more options as well. The frame I got was $400, which is such an amazing price for the quality! A very similar frame at a different store I looked at was around $120 more expensive. I was able to get same day delivery and they came 2 hours earlier than expected, which was so much appreciated! They brought my frame and box in and assembled it in less than 10 minutes - this is without charge too! I'm so happy with the quality and service provided! Will for sure come here again if I'm ever looking for more furniture!

I highly recommend this establishment for home furnishings. I was immediately helped by Lee as soon…read moreas I stepped in the store. My purchase was smooth and he worked with my husband and I. 5 stars!

I previously purchased three beds from Hibernation at a different location…read more Came in today for the soft opening since I needed a new bed. . Huck helped me and he provided the details and information on what mattress would be best for me and my budget.

In search of a new mattress, I found this new spot and was amazed at how friendly and welcoming…read morethey were! What a great selection and the value was on point!! I will definitely be back to purchase my next one! If you do come in, be sure to ask for Huck! He's knowledgeable and helped me out BIG time!!

I visited Purple and was helped by a fellow Kerri (name twins ), who truly went above and beyond…read more It is rare to find such high-quality customer service these days. Kerri was incredibly knowledgeable about the various pillow types and helped me determine which would best match my sleeping style. She was remarkably patient, switching out different pillows for me to test multiple times. I struggled to decide between the Harmony Medium and the Dreamlayer because both were so comfortable. Kerri seemed to genuinely care about finding a solution for my neck issues rather than just making a sale. I ultimately chose the Dreamlayer, and I haven't had any neck pain since! It is truly the perfect pillow for my body type and sleep style. The entire in-store experience was pleasant. I never felt pressured or like I was being "sold" to. Kerri is proof that great customer service still exists and that people still take pride in their work.

Great customer service! Sarah was helpful, patient, and…read moreknowledgeable of the product.

So...purchase was a queensize mattress and boxspring... Which later revealed (refer to photo) some…read moreegg crates and some foam...couldn't find our receipt cos it's been 3 yrs ago...(under warranty for 5yrs)ended up paying another $250 for a new one because Johnny the owner said he doesn't keep records after 1yr!!? Very shady businessman...I caution all who bought mattresses 3 yrs ago from here to remove your covers and double check (esp.if you paid $600) for egg-crate foam and also keep your receipts! Way to go Johnny...how do you sleep at night knowing you rip off innocent customers like this? Taking advantage of people's hard earned money like that and no apology or simply exchange it?? Karma is a friend of mine.

Great experience buying here for the first time. We had been to about 10 furniture stores before…read moreheading home and decided to stop by iMattress. Michael was extremely friendly and helpful in helping us find the right mattress set. We then noticed he had furniture catalogs as well which were identical to the products we were just looking at. He guaranteed he would beat all the pricing and give us a good package deal. We paid less than what we would have paid for all the furniture (Dining set, Cal King mattress set, lift up coffee table set with side table). Michael then hand delivered our mattress within days to my house and then on a separate delivery brought a helper and put together a the furniture on site. I couldn't have asked for a nicer gentlemen and better service and price. I will be back later to shop for more furniture. I highly recommend iMattress to anyone not willing to pay retail price and if anything, have Michael give you a quote, it doesn't hurt to see if he can beat prices. Thanks iMattress and see you soon Michael!