Lisa is the store manager, she is absolutely amazing! Very friendly and worked with us ! Definitely a great matress store !

Stopped by Ortho Mattress just to look. We left the store that day, having ordered new mattress sets! Lisa assisted us while we shopped. She provided great service and was very knowledgeable about the different mattresses available. She answered our questions and even checked with the warehouse to verify our selections were in stock to ensure a faster delivery. 5 STARS! Thank you Lisa! read more

Lisa made our shopping experience easy - she is knowledgeable and helpful. Turned a boring shopping trip into a really pleasant time. The candy dish was a nice touch! read more

Went in and purchased a mattress with Lisa! She was so knowledgeable and sweet! She helped us narrow down the mattress that would be fit us and not have us try every mattress in the store! read more

Lisa was extremely transparent, kind, and explained everything to me in such a professional and polite manner. I have a completely titanium spine and she was able to determine which mattress would suit me based on my sleeping preferences. We started the consultation with her asking some general questions, then she walked me through which ones she would be eliminating and explained why. Ortho mattress prioritizes honesty and transparency over sales. Lisa was amazing! Will definitely be recommending Ortho mattress to all the scoliosis girlies! read more

Ohmygosh! Lisa is so knowledgeable about the huge selection of mattresses in the store, and never rushed me, so I was able to take my time. The prices were so reasonable I ended up buying TWO!! Thanks, Lisa!! read more

Lisa is hands down thee BEST salesperson I've ever encountered. She was informative, honest and not pushy at all. I told her our budget and she didn't try to upsell us at all and showed us exactly what was in our price range. She answered all our questions with ease and was very knowledgeable about their products. I wish there were more saleswomen/men like Lisa in this world. Shopping would be much more enjoyable with people like her running a business. 10/10 give this lady a raise!! read more

Lisa was so helpful and made my husband and me feel welcome. I definitely will be back for my future mattress needs!

Great knowledge on mattresses. Made our experience great. Lisa was professional and friendly. Thank you Lisa!!! read more

Lisa is SO knowledgeable and really listens to you. We would tell her about what worked and what didn't about our previous mattress, and she was able to point us towards the ones she thought would work best for us. She was great at explaining how one mattress may be better for us versus another. There were never any high-pressure sales tactics. Lisa was great at letting us take our time and discuss privately, while also routinely checking on us. So happy we just randomly pulled up to this mattress store :) read more

Needed an adult bed for my kid and after shopping around, our family settled on purchasing from Ortho Mattress. The show room was impressive and had a lot of mattresses for us to find the perfect fit. Lisa spent lots of time with us explaining each mattress as we did not know what we really wanted. We ended up getting a hybrid mattress that was at a great price. I shopped around and this was one of the better mattresses that we tried, regardless of price. Definetly the best mattress store in the area, best prices and best customer service by far. It turned out to be a very pleasant experience thanks to Lisa! read more

Lisa is a very talented and resourceful expert! I feel very lucky that she was able to help us find the right mattresses for us. Her knowledge is extremely in depth and she will pinpoint qualities that are important in what you'd like in a mattress! 10/10 Thank you so much for the help! read more

Ortho Mattress - Mattresses Near Me - Cypress, California

Lisa was so friendly and great in helping us find an amazing mattress. And the financing was so easy. She worked with us so that we could get the mattress that we were hoping for. We definitely recommend coming to this location for your mattress. read more

LISA LISA LISA! The reason we came back to Ortho Mattress, Cypress branch. She is wonderful. Very friendly, informative, professional and warm. She took the time to answer all our questions and didn't feel pushed to buy something we weren't looking for. We live 5 min away from the Cerritos branch but we keep coming back because of the service here. Thank you Lisa for such great service. I'm sure we will see you again in the future.. and will definitely recommend this store to others. BtW the beds here are great. Affordable but still great quality. read more

Lisa was wonderful! We recommend her highly!! Come see see her! She's great! Knowledgeable and kind! read more

My wife and I have been shopping for a new queen size bed and after shopping at 4 or 5 bedroom and mattress establishments We checked your Ortho establishment in Cypress and we were approached by your sales representative Eric!! He was very professional, pointing out the various qualities related to mattresses without being pushy as we had experienced by some previous sales persons! He ascertained very professionally what we desired in a mattress and he was able to provide the one that we purchased! Thank you Eric!!!! He is definitely an asset for your companies reputation!,,,,,, read more

Lisa is wonderful, she is knowledgeable and anxious to help you find what you want within your budget!!

Amazing service. Lisa helped us last minute when my husband and I needed a mattress same day, she listened to all of our needs and specifications and found a bed that was perfect for us. We left with a great bed, a great deal, and an all around great bed. Thank you for everything!! read more

Lisa provided excellent service for my visit today! Quick, efficient, and detailed are just some of the qualities that stood out to me today. I'd definitely come back for another purchase and to recommend another loved one to visit this place! read more

Excellent sales person! She fit me to the proper bed and mattress. Very knowledgeable and caring. Bed comes in a few days with complete setup and haul away. Great warranty and discounts. read more

Lisa helped me find a mattress during the president's day sale and she was AWESOME! So professional, genuinely kind, funny, and so patient. She made sure I knew what each mattress I laid on offered and what to expect. I also called another day and Eric was helpful too! Very patient and answered all of my questions. I asked over the phone for the height of the mattress and to calculate differences with and without additional to the mattress with tax and discounts etc. very professional, patient, and accommodating. read more

If you need a new bed, Christian is your guy! As soon as I walked in, he greeted me with a huge smile! You don't see that kind of customer service every day! I wasn't sure what I needed or wanted but Christian explained the difference between mattresses and made it super easy to figure what what was right for me. He showed me the beds that were in my budget but none of them felt right. He said if I purchased a bed that he wanted me to be 100% confident that I got the right bed. He explained to me about Synchrony which let me finance instead and showed me several more beds that were a bit out of my budget. I found the PERFECT bed and being able to finance it was a game changer or I wouldn't of been able to afford it that day. I always appreciate amazing customer service and Christian went above and beyond to help me find the right bed and feel 100% confident about my purchase. read more

You truly get serviced. My partner and I went in randomly over the Cinco de Mayo weekend to check out this grand opening location. We left with purchasing an Ortho Avant King Eclipse Firm. We were probably there about an hour trying out different types of beds and learning from the manager Ron. I really liked him because he was not pushy or trying hard to make a sale, rather, he was extremely informative and knowledgable of all the beds. I don't like being pushed so I found Ron very truthful, helpful, and honest. I liked how he told us that what we decide is truly up to us. He was the only person there so we had to wait a bit while he helped someone else. After an hour or so, we left with an an Ortho Avant King Eclipse Firm. I will never sleep in anything else! The mattress was delivered within hours, the only problem was, when the delivery guys took off the protective plastic on the mattress, there were black marks on the plastic which got transferred on the mattress. So there is a marker stain on my brand new mattress! I called Ron right away, I told him the problem and he told he it would be taken care of first thing Monday since we were hitting Sunday. I thought that I had to keep them in check on Monday, instead, someone from Ortho Mattress called me early in the morning to schedule the exchange fo the mattress. I now have a brand new, unmarked mattress. I am so impressed with this company and Ron. I guess paying for an expensive mattress has its perks but I don't think it's always the case with other companies. Thank you Ron! read more

Good customer service with a good quality of mattress. Free delivery and many promotion if you ask. 10 percent off to write a review on yelp. read more

Visited Ortho Mattress today with my fiancé and we are so glad we did! Christian was a pleasure to work with and we walked out with a purchase of a great mattress for a great price. I would definitely recommend Ortho Mattress in Cypress for your mattress needs! Looking forward to recommending this spot to friends and family. read more

Fresh out of college and I was on the market to buy something to sleep on that wasn't a futon. I stumbled into Ortho Mattress after the logo caught my attention on a drive home from work. When I walked into the store there was one friendly worker, Ruby, working with a pair of customers but when I walked in she acknowledged my presence and let me know she'd be with me as soon as she could. The customers she was working with seemed pretty demanding and keep her occupied for another 15-20 minutes but every so often she let me know that she was working on finding solutions for those customers but offered me flyers and information about mattresses I was looking at in the meantime. After the pushy customers were finished, I had actually decided on which mattress I wanted after laying on an iSerta and feeling like I was sleeping on a cloud! Anywho, Ruby was extraordinary knowledgeable about the mattress, as well as about different payment options that I could try since I wanted really to buy the mattress at full price. She also thoroughly explained warranty information about the mattress as well as tips on how to get the most out of my new purchase which I found very helpful because again, this was my first "real" mattress purchase so I didn't know very much about maintenance. All in all, I had an excellent experience. read more

My experience wuthering this location was great. Jesus is nicest guy and very helpful. His suggestions were both timely and appropriate, not pushy, and very helpful. Thumbs up. read more

My husband and I walked into Ortho not knowing what we wanted at all. Ana was so nice and patient with us as we asked, sat, laid and asked again about all our options. Needless to say...we walked out with a great mattress!! Be sure to drop into Ortho! They'll take care of you! read more

Great customer service, and exceptional mattresses! Ron was very helpful in answering our questions and getting us the best mattress that fulfilled our needs for both comfort and cost! read more

Jesus was very helpful and answered all my questions. Didn't rush us or ignore us. Thanks for the frame and pillows. 100%

Came in today with my girlfriend looking for a mattress to purchase for our new home. Alex was very helpful and knowledgeable when it came to picking out a mattress that fits our needs. He broke down the pricing of the total costs and answered any of questions/concerns. Overall, excellent costumer service! Can't wait for our new mattress to arrive. Thanks again Alex for your assistance! read more

Exceptional service!!! Ashlynn was super helpful and she took exceptional care of us!

Josh is a great asset to this company! He is knowledgeable and friendly. I appreciate his ability to discuss the benefits of different mattresses based on our bedroom furniture and level of firmness needed for a good nights rest. I will tell all of my friends about this place and tell them to ask for Josh! read more

Jesus was very knowledgeable about every type of mattress and was really helpful! He made me feel comfortable in choosing the right mattress that fit my needs. I'm very satisfied with my purchase! read more

My husband and I were looking for new mattresses for our two boys. It was pretty late hours but as soon as we walked in to the store, Ana was greeting us well with a big smile. She did not push sales nor force us to get the most expensive mattress, however, she explained us very in details for few different brands of mattresses. She did not much talk, but rather listen more to us and hear us what we wanted. When we tried to make a deal or even asked her for more discount, she considered and calculated for few minutes to see what the best deal she was able to give to us. I really appreciated her effort to offer the best price for us, and she did. We satisfied about the mattress as well as her polite service during our shopping. Thank you Ana!!! See you again! We definitely will introduce to our friends for your location! ^^ read more

Ana in Cypress was so helpful for my purchase!! Very informative and friendly !!! I would definitely recommend her and the location. The deliver was super smooth and easy!!! read more