Honest Review for B&T Nails I started going to B&T Nails about four years ago when I first moved to the area. At that time, they were truly amazing -- they took great care with every service, the quality was consistent, and the pricing was fair. All of that made me very loyal and excited to support them regularly. Over the years, though, I've noticed things have changed a bit. Don't get me wrong -- it's still a good place, just not the great place it used to be. I wanted to share a few honest observations that I hope come across as constructive feedback. Cuticle Care (Main Feedback) My biggest piece of feedback is about cuticle care. In my opinion, no matter the service -- dip, gel, or a basic manicure -- proper cuticle care should always be included. This means soaking the cuticles in fairly warm water for 3-5 minutes to soften them, then actually pushing back and trimming the cuticles thoroughly. To me, that's not a luxury add-on; it's the bare minimum difference between doing my nails at home and paying to have them done professionally. Taking time on the cuticle work not only makes a manicure look cleaner and more polished, but it also helps it last longer and keeps the nails healthy. It's one of the first things taught in nail school, and it's such a fundamental step. If there's one thing I hope they take from this feedback, it's to bring back that attention to detail in cuticle care -- it truly makes all the difference. Pricing and Value I understand prices have gone up everywhere -- that's just reality right now -- but it feels like service quality has gone down while prices keep rising. The little touches that used to make it feel worth it -- like a real hand or foot massage, cuticle oil at the end, and a clean, polished finish -- seem to have disappeared. Those are the details that make clients feel like they're getting real value for what they're paying. Again, every service should include the cuticle work & massage, and that should not be overlooked. Service Time Lately, services seem to take much longer than before. What used to take about an hour or an hour and a half can now easily take two hours or more because the techs often get interrupted -- answering phones, helping other customers, or starting walk-ins while still working on someone else. I completely understand wanting to accommodate everyone and that staffing challenges are real, but it often leaves the current client waiting. It would really help if service times and scheduling were better managed so clients don't feel like their appointment is being paused for others. Phone Use I also completely understand that everyone has personal lives and emergencies happen, but I've noticed techs are often on their phones or having personal conversations during services. It's a small thing, but it takes away from the relaxing experience that I think most of us go to a nail salon for. Nail Art and Consistency When I first started going, I used to love getting nail art. But a few years ago, I stopped because pricing became inconsistent -- sometimes a small design was $5, other times $15 for the same thing. It just became unpredictable, which made it hard to keep adding that on. Additionally, I had a hard time finding the value in paying a $15 upcharge for something simple, like a small heart on one nail, and eventually stopped getting nail art altogether because of it. Zota Rewards System I would also recommend updating Zota to better reflect all the services, the points you earn, and what those points can be redeemed for. Points = customers, and being able to pick what I want, see the points I'm earning, and understand how they add up would make it more engaging. It would be really helpful to clearly see what I can save for and how to redeem points for rewards. Final Thoughts I do want to end on a positive note -- I really appreciate the updates and renovations they've done recently. The salon is starting to look much more modern and put-together, which shows they're trying to invest back into the space. I truly want to see B&T Nails succeed because I've been a customer for years. I just hope they can bring back that same level of care and attention to detail that made me fall in love with them in the first place -- especially when it comes to cuticle care and the overall quality of the service. read more

made an appointment for 4:30pm and my nails were not touched until 5:30pm. after waiting 30 minute, they said only a few more minutes but it ended up being another 20 minutes plus. I stayed because it was my friend's birthday and they got sat within 10 minutes after arriving (I was in 2 minutes after her so I was a little late) To be fair my nails do look good but don't think it was worth the wait. If you have an appointment make sure you get taken care of and don't do what I did and be patient. Wish they told me it was going to be a long wait or they did not have the staff and I would have done something else with my time or reschedule read more

This was three years ago when they made time for you to truly get what you wanted. I agree 1000% with Alexis E. below. Everything she said is the experience you'll have. Although they are still AMAZING and truly experts in their field, you'll be waiting and feeling a sense of hurry up and wait depending on the day and time of your appointment. Lately it's been much harder to predict when to schedule in order to have a better experience. I definitely prefer B&T but can't go as much as I use to because of how inconsistent their servicing has been. read more

TAP Nails Spa - Dip and custom designs - Nail Salons Near Me - Westminster, Colorado

We came in at our appt time we booked two separate services together. They told to sit never telling us that they were running late. They finally took me 15 mins late and after waiting 25 mins my sister left. They knew they were running late and they have my number as I have been going to their location for a year. Why could they not call or text to tell us they were running late. When I booked the appt I made it very clear that we could come in tomorrow or today - 'whatever works better for them.' Very shoddy service. I won't be back. read more

Happy with the costumer service. They addressed all concerns about the nails requested. Liked the overall vibe of the place.

Worst nail salon on the planet. They are dismissive, my tech spent her time talking to the Asian lady next to me and seemed rushed to get another customer and $. She left without any instruction and I had to flag people down to answer questions . The place is dirty and the prices high. Run don't walk away! Zero stars for this place! read more

Service was great from this one lady she was the sweetest soul ever. Took her time with my nails, was super kind and friendly. Although...there is a man who works here i didn't catch his name but earlier today i came in to get my nails redone because two had broken off within the week of me getting them done by this same salon. When i came in the man was being extremely impatient and rude with me...he was acting like he was doing me a chore? I asked him to please try and match the color as close as he can to my other still in-tack nails and he looked at my and laughed in my face. He then pulled out a color book and i told him the color my past lady used and he then brought out the wrong color after me telling him it was that specific other one. By the way, the two nails he redid look NOTHING like my original nails and he didn't even look like he was trying with my nails. My mom also went here with me to get her toes polished the previous week and she told me that the same man was rude and was mad that he had to do her toenails?? This is your job. I you're going to be rude to the costumers why are you even working there. Extremely dissapointed. read more

I was thrilled to find B&T Nails! I just moved to the area and was on the hunt for a great, low key but still nice and very clean place to get my nails done and I definitely thought that in B&T. They are very conveniently located near the Sprouts I go to and have plenty of parking. They were so friendly when I walked in and it was clear after my wonderful pedicure that most of the other people in their were regulars. They had great magazines to choose from, tons of nail polish colors, very clean equipment, and comfortable massage chairs. Everything looked new! This will definitely be my go-to place. read more

everyone was so kind and they did a fabulous job!! my new favorite place! i'm obsessed with my nails! read more

TAP Nails Spa - Nail Salons Near Me - Westminster, Colorado

Love this place! Discovered this place looking for gel-x but they recommended dip and I'm obsessed! They do such amazing work and my natural nails are doing better than before surprisingly. Can't believe I didn't find this place sooner. Make an appointment and you won't be disappointed! read more

TAP Nails Spa - Nail Salons Near Me - Westminster, Colorado

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B&T Nails is my go to nail place! I've tried others and keep coming back here. Their work is immaculate and all the employees are so kind. I feel they go above and beyond to give the best service! And my dip nails last almost a month. read more

TAP Nails Spa - Nails - Nail Salons Near Me - Westminster, Colorado

I love my nails! They always do a great job and will make your nails perfect. They aren't satisfied until you're satisfied! read more

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Loved my visit here! I had to wait a but, but I wasn't in a rush so it wasn't a big deal. Would recommend!

I'm super picky about my nails and I'm very happy to have found Tracy!!! She is very talented and I love my nails since going to her! The rest of the salon is very clean and welcoming. Happy to have found this spot! read more

TAP Nails Spa - Nail Salons Near Me - Westminster, Colorado

I went to do my nails yesterday. This lady named Tammy did my nails she did a horrible job. Some of my nails are short. Some are long. The powder that I asked for she said she had it turn around put a clear powder in a polish on my finger which I did not want. It was a horrible experience. I will never have her do my nails ever again. read more

Beautiful as always! Tee works magic Acrylic with shellac Always quick and great service read more

TAP Nails Spa - Beautiful as always! Tee works magic - Nail Salons Near Me - Westminster, Colorado

I have been to several salons in the greenwood village/denver area. This is the best by far. It may not be as fancy on the inside but the services and the people are professional and clean. I wont go anywhere else. read more

Amazing service. High quality nails. Incredibly creative & custom designs. I've been to many nails places and B&T is top of my list in Greenwood Village / Centennial / Littleton area. Very reasonably priced. Awesome pedicures too. read more

Tracy always takes great care of me! I was having a hard time finding someone who took their time. As a mom, I'm hard on my nails but since seeing Tracy they rarely even chip! read more

This place is clean, all the employees are very nice! My technician is Tammy! She is very gentle and does a excellent job! I use dip powder and the nails look like my own nails with a beautiful manicure! Is not to think not to thin just perfect and I enjoy talking with her! Great job Tammy! read more

I don't give 5 stars a lot but they do highly recommend them! The pedicure is always so fantastic and so is the manicure. I get dip and they also look so perfect! They always 100% understand what I want and make them look way better then I expect! They are so clean and very friendly too! This is definitely my new nail spot!!! read more

TAP Nails Spa - Beautiful nails! - Nail Salons Near Me - Westminster, Colorado

In town and needed a place without an appointment. So glad I found this. Ben was excellent and gave a long massage with hot stone!

They do really beautiful nail designs however, when I had gotten my previous acrylics off they had used another fake nail to rip my previous acrylics off. This caused me pain and had damaged my real nails. The acrylics I had gotten here are now off and my real nails are now thin and damaged. They were very beautiful but please start soaking off acrylics to cause less damage! read more

I refuse to go anywhere in Denver but here (Ive been to a lot of salons the past 6 years here). They do an amazing job for gel and dip! Its truly hard to find people who know how to do dip correctly! Always a happy customer leaving PO Nails! read more

$8 for a nail polish change and color? Sign me up! I stopped in here on my lunch break when I needed a quick nail refresher and was in and out within 30 mins. read more

B&T Nails Spa is the best in Katy!' I faithfully drive once a month from Louisiana to get my lashes and nails done by Cristy! I've been coming here for about a year now. The new location is immaculate and luxurious! the customer service always exceeds my expectations. Taylor and Brian is the sweetest and is always very professional and welcoming. read more

I rarely leave Yelp reviews but this was an uncomfortable experience. My nail tech was aggressive, rude and argued with me about what was previously done to my nails. Apparently she isn't aware of the technique other salons are using (tips plus dip powder). She talked to me like I was dumb, I wanted to walk out until I asked her if we could move on from the argument. I hope she doesn't treat all customers this way. read more

TAP Nails Spa - Ma'am. This method IS INDEED possible. - Nail Salons Near Me - Westminster, Colorado

we came in with an appointment and had somewhere to go after with a little time to spare but.... they couldn't actually get us in till 30 minutes later! DO NOT RECOMMEND THIS PLACE!!!!!! read more

Got my nails dome with a quick color change. Very friendly and fast. Did it on my lunch hour. Sophia was a great technician. I'll be back read more

TAP Nails Spa - Nail Salons Near Me - Westminster, Colorado

Got a shellac manicure and they got me in on very short notice. $30 which is really reasonable. Lena did a fantastic job and was super friendly and knowledgeable. The place was clean and professional. I will definitely be back to see Lena! I'm so happy with my nails. read more

TAP Nails Spa - Two weeks later and no chips or cracks. This is the best shellac I've ever had :). - Nail Salons Near Me - Westminster, Colorado

I have gone many places around Denver and have never been satisfied until I came here. T is my nail technician and she does a great job. She does my dip and it's never lumpy, thick, or excess product hanging over my nails. I would recommend her for nails. The place is very clean and the other employees are very nice as well. read more

Vinh is amazing at what he does. Truly one of the best full sets of pink and whites I have gotten in a very long time. He takes his time and has great attention to detail. Not to mention everyone in the store that was working was very friendly. Salon was clean and well priced and made me feel very welcomed. I love my nails. Thank you very much vinh! read more

One of the best gel manicures I have ever gotten!! Everyone in the salon is super friendly and welcoming. Love the location and the salon is easy to find. Lots of parking because it is in a strip of other stores. Their attention to detail and willingness to go above and beyond makes them one of the best salons around. Definitely check them out!! read more

Walked in and had shellac nails and pedicure w Eric. Cheap- $50 for all. Eric was nice, efficient and quiet and did a really great job on cuticles, heels. Ambiance is so-so but overall clean and pleasant. I'd return here if in town again. Shellac lasted about 1.5 weeks. Pedicure lasted about 2 weeks without chips, but I did a dark color too so that was my fault. read more

What a great Nail Salon. The new management is customer focused. It is clean and well ran. Vinh does excellent work. I will definitely be a loyal customer. read more

There are so many nail salons in this Area that I'm not sure how this one has been able to stay in business, besides it's convenient location close to Sprouts. That's the only reason I'm giving them an extra star. The price is the same as others in the area but for a much lower quality service. VERY SLOW service too. So if you were looking to get a quick service at lunch, this is not the place for you. They also have TVs in their salon... with CNN on. So if you aren't interested in watching the Russian-Trump Investigation during your "relaxing" spa treatment, this is also not the place for you. It's also a little dirty and cluttered. Not a fan. read more

Lynn is amazing! She did meticulous work on my shellac and my nails have never looked or felt better! I'm now a customer for life! read more

TAP Nails Spa - Love it! - Nail Salons Near Me - Westminster, Colorado

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They are awesome! Always go the extra mile to make sure nails look perfect. Reasonably priced (it was about $50 for shellac manicure and regular pedi w/stone massage.) Eric did my pedi and another gal did my manicure- did not get her name- but they were both friendly and I will definitely keep coming back. Would recommend! read more

Had such a wonderful expeience here. I just kind of walked in randonly, but I am so impressed with the services i recieved. Mandy was especially attentie while doing my pedicure. She didn't rush through it and it felt friggin amazing! Im totally coming back read more

Wonderful service, great prices, and really good quality work! It's worth my long drive and regret any time I go to another salon.