I went here for a brake inspection on my high mileage vehicle. I was prepared for the news that I…read moreneeded a complete brake job, front and rear. Instead I was told my brakes were fine and that the fluid was also. This was a great surprise. I really appreciated the great customer service and totally honest evaluation. I will be back here for work I would have otherwise taken to the dealer. Highly recommended.

Highly recommend getting your car serviced here if you are in the South Phoenix area. Service was…read morequick & will be a returning customer! I originally went in with a list of services the dealership insisted were needed on my car, but after inspection at Brake Masters found out a lot of those were unnecessary and my car was in way better condition than expected. The customer service from Loc was the cherry on top for me. As a young woman, getting your car serviced can be intimidating and not a good experience, but I felt welcomed and was spoken to like a human. I very much appreciated the honesty which ultimately saved me a lot of money!

Luis in the auto shop always takes care of me and my wife. We needed a tune-up, transmission flush,…read moregas treatment, and oil change for our black Honda Accord. As usual, we were in and out within 1.5 hours. Above and beyond service as I suspect they were able to fix my driver-side window that was causing me issues over the past six months. We typically use synthetic for this vehicle. Earlier in the year we were able to do an oil change with Valvoline Instant Oil Change on Baseline near the 202 Extension (new location). We were charged synthetic prices but our oil change sensor had us at 10% within three months with limited mileage - more or less, we weren't given synthetic, but charged as if we were. This has never been the case with the shop at Super Star who we've been using for at least 5 years.

They say the ultra package is supposed to have full service vacuum, wipe down the windows, and use…read moreconditioner on the interior sides/dash but none of that was done. I asked the attendants before each car wash at two different locations and they confirmed this but nonetheless, at the end of the wash I had to ask why they didnt vacuum, or even wipe down anything with a simple wet rag and not even conditioner. The manager lied and said he watched them do it. Lol i was speechless. There was literally crumbs on my door rail, on the floor, and still smudges on my dash and around the outside of the cupholder. He said that needs a full detail. Something that two attendants confirmed were included in the service they just sold me a day prior actually needs a full detail... amazing. I tipped the attendants but I regret it. Anyway, they are a complete scam. They also won't give you the online price so beware of that when shopping around. The prices are actually $15 a month more than advertised. Also, if you're the customer service team and you're reading this. Please don't comment to email in. We all know that takes forever and the person who replies doesn't care.

After years of bouncing between different mechanics and oil change shops, I found Lightning Lube a…read morefew years ago, and I'll never take my car anywhere else. This is hands-down my favorite mechanic and oil service shop in the Valley. Being locally owned and operated is just the beginning. Every single person who works here is top notch. They're honest, efficient, incredibly knowledgeable, and they never try to upsell you or take advantage of you. They tell you exactly what your car needs, nothing more, nothing less and they get the job done quickly without sacrificing quality. I've recommended Lightning Lube to just about everyone I know on the East Side because they've earned my trust time and time again. If I could give them 100 out of 10 stars, I absolutely would. They truly are the

I dread getting my oil changed. I know it's going to be a long and expensive process…read more Lighting Lube has changed my perspective on it. They did my oil change in literally 22 minutes. I'm so impressed. I will definitely be returning!

I wish that I found this place way before now. This is not only the friendliest oil change spot in…read morethe valley, but it's the most honest. I listened as they went over everything with everyone. I really wish I wasn't moving out of state tomorrow, but I'll make sure my son comes here. He works down the road. If I move back to Arizona I'll definitely be back.

Stinkys is the greatest place in town to get an oil change. Competent polite techs and so helpful…read moreeither way can questions. The waiting room is a delight with all the vintage car and other memorabilia. It's such a cool place to visit for camping needs. I've been a fan of Stinkys for past several years! Tell everyone about it, I want this place to stay around

My husband vehicle had issues and was going into limp mode so we went to the Big O on seventh…read moreStreet and baseline. It was until we spoke with the manager Jackie that we were able to get the vehicle fixed and running again. Unfortunately, a few days later the same problem but talking to Jackie we were able to get the vehicle back to the shop and the issue was resolved. The issue was not the mechanic or the shops overlook but they did a great job and understood that great customer service was a big priority. Jackie and her staff are great and very understanding. I hope this review gets out. It starts to show that this location has great service. I definitely recommend and will be doing further service with them.

I walked in and simply explained I pay close attention to my vehicle and the tire air pressure…read moreconsidering I drive 100miles a day to and from work. I explained over the last week that I had my tires rotated and since then I was losing pressure in my front driver side tire which is not common. As let the pencil pusher at the counter know this he says we can just put Nitrogen in the tires it'll stop it from doing this!!! I pointed to a sticker on my windshield and the tire stem caps as well, that explain there already is Nitrogen in my tires. His suggestion is to refill my tires and send me on my way. I explained to him that I would prefer he take my vehicle and have all of my tires checked as to why I took a day off from work to get this situated. Very poor customer service on my part he seemed almost as if me asking him to do a job he applied for was such a bother, the irritated look on his face, eyes rolling, poor ability to make eye contact and constant sniffling has me thinking drug usage, but who am I to judge? Big O Tire used to be a great company with amazing customer service and maybe I chose a bad location to bring my vehicle to, but please Big O get this problem taken care of quickly. I won't be back to this location after today ever again I'd rather drive 20 miles further away than get this treatment again!

The issue was exactly the same when first time around and also what's the point of charging Aircon…read moreinspections. That's the whole point of the Aircon inspection . We have informed them the exact problem now they come up with an excuse . They will find ways to try to make more money or they don't know what they're doing. Be careful with businesses like this . So we thought since they work on our Aircon and after a week not working it will under 5 years it's not even a week and comes up with new findings and charging me $600 . If they are that good they should have seen the problem from Initial inspection. The problem was exactly the same sir. Unless they charge me for the fan that was not needed . Also second time around they are charging me for another air con inspection fee what a joke, they are taking the piss . They should change the name to Bad Works . It's probably their family or friends or them did all the good reviews . I doubt all those good reviews . Pls check video and pictures as when I came in first time it was exactly in the same state.

Great experience, five stars! Angel and the crew good oil change and tire rotation. Extremely…read morefriendly and a great deal, highly recommend. Amazing coffee too!

I have been going to this Cobblestone for sometime now and really it's because of Megan Cook! I…read moreusually stop here, get my water and head to the Gym! A few days ago, I got gas and water! The store was busy and there was Megan, in the middle of the storm! Always Smiling, Always proving to me and others, she gets it! She's great with people and you feel that in here energy! I love her Vibe and her attention to all things...Big And Small! Thank you MC, for being you at your very Best! ( That's my nick name for Miss Cook)

Crowded today...guess the monsoon is good for car washes!!!…read moreStaff were abundant today and liked that the upselling was minimized due to the crowd of people. They do a good job here which is why I come to this location. Overall a decent job on our once filthy and now clean car. Thanks!!

They were very helpful when I needed help with a loose dlc ! Friendly and great all around !read more

I got a full synthetic oil change and tire rotation. All the staff were super friendly and…read morehelpful. I was in and out within 15 minutes for both services. So much cheaper than going to the dealership to get these services done!