I renovated my home and decided I didn't want a steam boiler and individual large air conditioners…read morealong with steam radiators for heat but still needed both Heat and Cooling. I contacted Amerikhomes and made an appointment for Leon to swing by to get an opinion on a new system. He came on time and recommended a mini split system as the solution which would be my primary source for both heating and cooling. We agreed on a system and moved forward with the installation. He ran the piping/wiring and drainage for the units in each room but didn't mount the units until the sheetrock was up. Once the sheetrock was up, he mounted the units and brazed the piping. He advised fittings was not the way to go because as time passes, it may produce a leak and because all the piping is inside the wall, it'll be very difficult to get to whereas brazing is more a permanent connection so he sealed each location via brazing. This was not a 1 time visit. The installation required a multitude of visits to complete. Once everything was installed and ready to be powered on, we went ahead and briefly tested it. The A/C was blowing ice cold and the Heat was nice and warm. No issues during the summer with the A/C but when winter came, a serious problem started to occur. In heat mode, the defrost came on which in itself is not unusual but what was is the fact that it would not turn off. The defrost cycle continued to run to the point where the inside units would start building up frost and ice and the only way for the unit to start heating up again was if you turned off all the indoor units and turned them back on. I contacted Leon to inform him and he couldn't find any issues with his work and that it has to be the unit. Justifiably, he will have to charge me to troubleshoot the unit to pinpoint the problem. For months, Leon and the vendor went back and fourth pointing out the possible causes for the issue but the vendor continued blaming Leon's work and Leon kept explaining that the issue was with the unit so they would not pay him to troubleshoot the unit itself. At this point, we were at the "tail end" of winter and ended up putting up with powering down all the units and powering them back on when the defrost issue started. It took months back and fourth with the vendor and manufacturer that winter had already passed and heat was no longer needed. Towards the end of summer I decided to take matters into my own hands and go based on what Leon mentioned to me being possible causes. he told me that it could be one of 3 things. Either a bad thermistor, a bad controller board or not enough Freon. Well, I know the charge was good because Leon had tested the unit countless times in front of me and the PSI was the same each time. I started with the cheapest item which was to purchase 3 thermistors. Tested each new thermistor and swapped them out. Upon testing the old ones, I found them to be functioning correctly but decided to leave the new ones in place anyways. Well... If the Thermistors were good and the PSI was within range, then the only other item according to Leon is the Controller board but would have to pay out of pocket since the manufacturer would not take responsibility and would charge me $678.00 for the controller. Keep in mind that i already spent thousands on the unit and the installation just to spend spend loads more on an expensive part for a brand new unit less than 1 year old. I refuse to further fund the manufacturer and decided to get the part on my own. I found a controller board from china for less than half the cost the manufacturer charged me. The part arrived ~ 3 weeks after I purchased it and went ahead that same day to swap it out. I took pictures of each part to make sure I put everything in the right place once disassembled. Long story short, I completed the swap. Also had to "de-bug" the system for it to recognize the indoor units. The whole process took me a good 3 hours. It was not cold enough to test because the temps outside were in the mid 60's so I had to wait until it got colder to turn the heat on. 3 weeks have passed where the heat needed to be used and finally started using the heater. After crossing my fingers, the unit, after 4 hours of being ran went into defrost (as it should) but came out of it as it supposed to do. It has been 3 months and not a single time did the defrost get stuck. LEON WAS RIGHT! Despite not charging me for the work/advice, he gave me the information to figure out what the problems could be. I have to say Leon was excessively patient during this whole headache and charged me not a penny more than the cost for the installation. Most installers would have said "everything on my end is good. Good luck dealing with the manufacturer" but Leon stuck around through the rough patches. He is fair on price, knowledgeable and patient. I will always use him for future reference anything HVAC related... I advise/recommend you to do the same.

Excellent service. He was the only one that message back with pricing and time availability. When I…read morecalled to schedule, I explained what was wrong with my boiler and again explained to me his pricing and he said he should be able to fix it in a reasonable amount of time. He asked if I had any heat and I said "no" and he said he would be able to come later in the evening which was beyond his business hours. He said he would call when he was on his way and once he got here he went straight to work. Very knowledgeable and has a pleasant demeanor as well as decent pricing.

My ac unit was making a very loud sound when the fan came on, it sounded like a motorcycle. Reached…read moreout to magnafrost late evening and Alfonso was able to squeeze me in for the next morning. Alfonso is very professional and really knows his stuff. He even took a look at the thermostat's wiring and told me the reason why the fan went off was because the wiring was set up wrong. The fan in my ac unit is now really quite and runny smoothly. I recommend magnafrost to anyone that needs hvac service.

Alphons is as professional as it gets very reasonable prices he gets the job done with the first…read moretry Use him for over 10 years with any situation that I had he came through every single time not to mention what a great guy he is

Carlos was amazing! He's an absolute expert in his field - he knew what the issue was and how to…read morefix it before he even took a look at our dryer. Beyond his technical skills, he was a burst of positive energy, as well as kind and charismatic. He just left and hour ago and we've already hired him for a job at our grandmothers property tomorrow!

Have you ever cried after doing business with a company? Well I did. Americare does not care…read more Devastating experience. I am so upset, I cannot even write about it.

I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

Luis Jacob the CEO of Mercury Mechanical has been taking care of my heating and airconditioning for…read moremany years. He has always done a superb job . He installed a new unit and maintained my 2 units so that they worked smoothly and well and has been responsive and available to me over the years to do many things well. I would recommend his new business without reservations.

Was scheduled to come to our building during the heat wave. Called him up to verify he was on his…read moreway, and he confirmed he would arrive after dealing with a client in Elizabeth. 3 hours later, I call, and he states he "does not feel safe" in my area and he terminated the contract. I live in the gentrified portion of Newark, right next to Harrison. There are families walking their dogs every other days and events in the park. I live right next to Rutgers and NJIT, and am covered by their campus police forces. I don't buy him feeling unsafe, since Elizabeth has the potential to be as rough as some parts of Newark (which again, I don't live in). Regardless, if he felt unsafe, he could have told us earlier instead of wasting our time and now we have to find another HVAC in the middle of a heat wave. Do not use this service, they are unprofessional.

These guys are fantastic! We had an issue with our second floor unit during the heat spell this…read moreyear. They went out of their way to make sure my HVAC was working and was very courteous and friendly. Be sure to ask for Rick to come out when you call!!

I was not sure what brand and which contractor to use for my split unit heat pump installation…read moreproject, After I spoke to Max he introduce me about Daikin brand and decided to work with them after I did my research. The service and the technicians are excellent! The job was planned to be done in 2 days but they were able to finish it i 1st day. They did clean and neat job! Highly recommend them for your air conditioner and heat project.

***Stay away at all cost! If you like sending payments with no invoice/ nopaperwork, having to call…read morethem numerous times to set an appointment, getting ghosted when they perform a subpar job asking to return to fix what they didnt do right the first time, then proceed with reckless optimism. Highly doubt any of these reviews hold any validility but given my recent experience stay far far far away. There are numerous better service providers within a few blocks away. Will definitely report them to the NYC DCWP

Professional, honest, and available and responsive 24/7…read more Igor of Mr. Fix has done a number of jobs at my now former home in Sunset Park. During the Halloween snowstorm of 2011 when we went to turn on our heat we discovered that the pilot in the furnace was not lit and that we needed a plumber. It being the weekend I set out to find a 24 hour plumber. Igor picked up the phone immediately when I called and told me he could come over in a few hours (he gave a 1 hour range). He asked me to text him my address and said he'd call when he was on his way. He was prompt and professional. It turned out we needed a new furnace. Igor purchased the furnace for us and installed it the following day. Everything was clean when he left and the work was well done. Later that winter Igor added a gas line for our dryer and installed it for us. We left him the keys to the house so that he could work while we were at work. He locked up and even texted me a picture of the completed job before he left. He came back the following evening to pick up the check from us, double check that we were happy with the work, and dropped off a bottle of wine as a thank you for our business as his business was celebrating an anniversary (he also brought an ice cream cake for me since I was pregnant at the time :) ). A few weeks ago I called Igor again because of an emergency. It was a Sunday morning and he immediately picked up when I called and knew who I was and had my address. My husband had gone to move the gas dryer and stove out of the house and into our new house, but he wasn't able to get the gas shut off at the stove because the hardware was too old. Igor arrived very soon after I called him and was able to get the gas shut off and wouldn't accept any payment for his time. I would absolutely call Igor again with any plumbing issues.

Paul from Mr. Fix It came from along Island to Brooklyn at 9:30pm with no notice to help with a…read moreclog that led to a flooded basementS he was extremely helpful and knowledgable. I highly recommend this service if you're in a bind.