I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check on my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review. read more

urban mechanical was absolutely amazing! I called them on Sunday evening this last past weekend, and they eagerly answered the phone and wanted to help. Miguel showed up late in the evening and did everything possible to get my air-conditioning up and running. he didn't leave my house until after 9:30 PM. This type of service is beyond amazing and very hard to come by nowadays. I am not one to write reviews, but I absolutely and highly recommend this very friendly, and professional company. From the owner answering the phone, to the kind, and understanding and professional attitude. urban mechanical went above and beyond. Miguel provided very detailed diagnostic and explain the appointments of maintenance to me. I have already referred him to others and plan to use this company for all my future needs. Don't hesitate to call urban mechanical for your heating and air-conditioning needs. read more

Miguel serviced my parents air conditioning unit that serves their first floor. He worked with me for a time we could both be there and did a first rate job. The company pricing is very fair - this is skilled labor we could not do ourselves for air conditioning essential this time of year. Very highly recommend! read more

If you ever need any help or have questions about an HVAC unit, Urban Mechanical LLC, is the only way to go! Miguel is truly one of the most professional and hard-working guys in the business. He is so passionate about his work, and it really shows! He was quick and efficient when analyzing and diagnosing the problem. He also taught how each piece of the HVAC unit works, and explains what his plans are to tackle the issues that are presented. He fixed all the problems, and came back to make sure everything was working properly. Lastly, when everything was done, his price for the job were honest and reasonable. We could not have been more lucky to find someone like him! It's always nerve wrecking when it comes to working with a new business, and not sure what kind of work to expect. But you won't go wrong choosing, Urban Mechanical LLC and Miguel. They will get the job done perfectly and with so much finesse! read more

I cannot say enough complimentary things about Miguel and urban mechanical. Not only did Miguel respond very quickly on the weekend but he talked through what the problem may be ahead of time. He was timely on the day of our service and filled me in on my furnace and how to maintain it the entire way through. Beyond the quick and reliable service Miguel was also extremely informative and friendly. I'd highly recommend anyone looking for a PROS pro to come get the job done. I will absolutely utilize his services again. read more

Had an emergency with my water heater on a Saturday night and Miguel was great - quick response and was willing to come out from roughly 45 mins to an hour away to take a look into the problem. I appreciated his thoroughness in diagnosing and discussing with me what the potential issue(s) could be. Would highly recommend and would definitely consider for any projects I may have in the future. read more

Miguel came to service my furnace tonight and responded right away and come to my home immediately. I couldn't ask for a better service call he was extremely knowledgeable and professional and courteous. It turns out it was a minor issue and not only did he solve my issue he gave me advice and how to keep my unit working better. If you are in need of hvac help this is the place to call for sure. read more

We had a loud noise coming from our HVAC and Miguel responded quickly to my call. Miguel diagnosed the problem as soon as he heard the noise, and was able to install a new motor on the same day. I appreciated that he took the time to explain the repair work necessary, and he even gave us some basic HVAC maintenance tips which were very useful! Miguel is friendly, professional, and worked efficiently to solve our problem; I highly recommend Urban Mechanical! read more

Professional and proficient! Miguel showed up on time, went through a couple of check points and explained in detail the when's and why's. The diagnosis turned out to be burnt wiring and bad compressor which showed from his camera and replaced quickly. In no time, my ac unit is running fine. Yes, I recommend this business!! read more

I were very pleased with the service from Miguel. He was very knowledgeable, patient, pleasant, professional and courteous. He explained everything in detail and laid out the issues I had. He identified the issue very quickly and repaired my system immediately. My system is now working properly! I highly recommend this company and their professional technicians. read more

I've used Urban Mechanical for both installation and service for years. They have always been incredibly professional, thorough and easy to work with. Today, I had my regular service done for my two HVAC systems and Whole house humidifiers (which Urban Mechanical installed a few years ago) Miguel did a great job! He was efficient, diligent and incredibly knowledgeable. He identified several areas of my system that needed some attention and showed me before and after pictures of the work he did. I am happy to say that now my air conditioning and heating systems are ready to operate worry free for the rest of the year, thanks to this invaluable service that Urban Mechanical provides. Miguel is extremely polite and a true master of his craft. I can't say enough great things about his service. If you're looking for an HVAC company that is trustworthy with knowledgeable techs, then you must contact Urban Mechanical! I truly and wholeheartedly recommend this HVAC company!! read more

I was having problems with my HVAC system and tried to fix it by myself a couple of months ago, but I couldn't figured it out completely, then tired of trial-and-error, decided to come to yelp to find the best option outthere and thats when I found Urban mechanical, I immediately contacted Miguel and explained him my situation, and he was able to book me for the next day, he came in, and within minutes he was able to resolve the issue, he was very professional, and explained everything step by step, about what the issue was and how he was resolving it. I definitely recommend this company, it's a great value with very knowledgeable and skilled professionals. read more

Don't work with this contractor. We paid for 3/4 of a large job, Miguel only completed half the project then ghosted us, leaving us with uninstalled and faulty equipment. Details below. We had been working with Miguel for over a year doing constant maintenance on a 20yo furnace. He always seemed really great, quick, responsive, helpful. He even had fixed a number of issues that another HVAC person had created. Because of our initial good experience we decided to have Miguel do two projects for us. One project would be to replace our old unit with a high-efficiency HVAC, and the other would be to install a ductless mini-split multi-zone system with three heads in a separate apartment. Each of the two jobs was meant to take about 4 days of work. Five weeks into the project, he still wasn't finished, kept telling us reasons he was delayed, stopped showing up when he said he would, and then finally stopped responding to emails, texts, calls, and instagram messages altogether. During the process, communication was a constant battle. Talking specific details of his plan of action was always difficult and he would often say, I'm in a rush today, let's chat details on the phone. Then he would install something, disregarding my requests, and then tell me there was nothing he could do. After he finished the mini-split portion, all the heads worked, so I paid a small amount according to our payment schedule. When Miguel came back a couple of days later to test the system again one of the heads was faulty. Before he ghosted me, he told me he replaced the head, but it still doesn't work. And finally, during the process he damaged my hardwood floors in two separate apartments. Once by spilling literally an entire can of purple PVC primer. He was able to remove the purple, but in the process stripped the finish on a massive area. The other, despite taking adequate measures to protect the floors, he made huge gauges in my flooring that I had just had refinished less than two year previous. I reiterate: Don't work with this contractor unless you want to be swindled. read more

I recently had the pleasure of working with Miguel from Urban Mechanical to repair our water heater and I cannot recommend his services enough. From start to finish, the experience was smooth, professional, and truly exceptional. Miguel arrived at my home exactly when he said he would. Once on site, Miguel quickly assessed the situation and took the time to explain the issue in a way that was easy for me to understand. He fixed the problem quickly and reasonably priced. I also asked him about our new high efficiency boiler and was very impressed with Miguel's knowledge. Lately, It never seems to work up to the potential the brochures claimed and turns itself off often, and Miguel was able to explain why. The new high efficiency boilers need annual cleaning and maintenance. Once he showed me the dirty reservoir and filtration system, I was sold. Miguel's factory training really showed his knowledge and I now understand what a difference that makes. We just had the boiler installed last year by someone else but we will be calling Miguel at Urban Mechanical for all future service on that boiler too. read more

AMAZING! I highly recommend Urban Mechanical if you're planning to fix your furnace or AC. They were absolutely so professional, kind, and considerate during the time that they were working on replacing our furnace and installing an AC. We had some issues with the wiring inside so they redid the whole thing as well. Our house is old and the last time the furnace was taken a look at was about 15 years ago. The conditions inside were not the best; however, they were so diligent in getting things done and were very respectful as well. Absolutely have nothing bad to say. I'm so happy we went with them! read more

I had a wonderful experience with Miguel and Urban Mechanical and highly recommend them! Miguel came on short notice to install an exhaust fan in a bathroom of a newly purchased home that lacked one entirely. He got it done quickly (working well with roofing contractors) and also found the time to clean and perform much needed maintenance on our three mini-splits. He and his colleague did this all in a timely fashion and at a reasonable price, and they were a pleasure to work with. read more

Miguel responded quickly to my request and was able to come the next day. He was very personable, explained all his work, and didn't try to upsell me. Would definitely use again in the future. read more

So I was having a issue with my heating system and could not figure out the problem on my own, So I went to yelp for help and Urban Mechanical was the best reviews. So Miguel the owner stopped by and took a look at my heater, after hour of investigation, and in-depth searching Miguel could not find anything clogged or anything that was cracked our broken. So he found a simple fix for the time being that would allow my heater to wrk while he investigated further, you would think that most people would charge you a a couple hundred dollars for their time. But not Miguel he could not figure out the internal issue so he told me let me work on this and ill come back up and fix it. So the holidays came and went Christmas and new years but the whole time Miguel was in contact with me updating me on what he found out further. So finally today he came to house to finish what he started. Again he was prompt on the time he was coming he was professional very clean wore his shoe covers so as to not mess around the house. So the out come is my unit is running amazing and Miguel was super reasonable on the price that he charged me........... he also my take Creed Cologne as a payment FYI...... if you was professional and hard working this is as good as it gets. read more

Miguel is fantastic! We constantly smell exhaustion from other units, which greatly impact our living quality, so we ask for Miguel's help. He came to check on the same day and gave me professional advice. After investigation, he determined that he couldn't fix the problem, but provided valuable suggestions. I truly appreciate he made his way to check out and left me with great impression. p.s. I agree with prior reviews. He did wear shoe covers and a mask and was patient to explain what's going wrong. I will recommend going with this company if you have other central AC or installation problems. read more

Great Customer service. Professional and very knowledgeable. Fix my Hydronic Heating Expansion Tanks and Relief Valves. In addition, to bleeding out the system of old water. I highly recommended him! read more

Miguel and his team were incredible throughout the entire process. Miguel was responsive and thorough, keeping me informed every step of the way - from the delivery and handling of the boiler to its installation and the necessary maintenance afterward. Even weeks later, he followed up to ensure everything was running smoothly. The work was meticulous and clean, demonstrating the pride that Miguel and his team take in their work. If you like things done right the first time, go with them! read more

Miguel was great! He was very professional, courteous, knowledgeable & punctual. He was very patient and detailed in explaining his diagnosis. Would highly recommend & refer. read more

We recently moved into a new apartment and were looking for a HVAC technician to maintain our (rather old) HVAC unit in good condition. We were extremely lucky to connect with Miguel via Yelp. He's good at what he does and really easy to work with! For our AC unit maintenance, he came fully prepared, explained everything he was doing and also gave us an honest assessment of the condition of the system. The AC unit was leaking due to clogged pipes earlier but it has been 2 weeks since the servicing and we haven't had that issue again. His rates were reasonable and we are going to be calling him regularly for our bi-annual HVAC maintenance. read more

Just like I said I would be using Urban Mechanical again and I did! As usual, Miguel and his team go above and beyond without taking advantage of us and at a fair price. He takes time to explain what's going on and is happy to answer any questions. Will be using him in the future again! read more

Miguel responded quickly to an issue with the furnace at my parents' home last week during the frigid temperatures. PSEG had visited several times and could never get it corrected -- Miguel not only came and demonstrated what was wrong, but told us he could get the job done in a few days. Sure enough, he was back when he said he would be and did an excellent job. His rates were fair, his service was fantastic, and my parents have heat! I rarely give Yelp reviews, but he's definitely worth me making an exception! read more

Miguel is amazing! We've been using him since we moved to our new house in the Fall 2019. He's our go-to guy on any issues. He's helpful, informs us, and dedicated to his job. Highly recommend! A very nice guy on top of it all. read more

Not much more that needs to be said about Urban Mechanical. We are long time business owners here in Jersey City and stand by Miguel for anything HVAC related. He services our big commercial unit and makes sure our employees stay cool. He is caring, passionate and completely knowledgeable about the trade. He is a also a consummate professional. The team is great and while things right now are busy and subject to availability, he will always try his best to help you. read more

My furnace stopped working a few weeks ago during the bout of subfreezing temperatures. I called Urban Mechanical and they responded immediately and sent out two technicians who resolved my issue despite having to work outside on my heat pump in the blistering cold! They were beyond courteous and efficient and their prices are very reasonable! Since then I have hired them to work on some of my other properties. I highly recommend them!!! read more

Our HVAC stopped working after a big storm. Miguel arrived on short notice and was able to diagnose the problem and get the system back up and running. He even took the time to educate me on my HVAC system and what to look out for the next time I'm having issues. I will definitely be using Miguel and Urban Mechanical for all my future HVAC needs. A+ read more

Keep doing what you're doing Urban Mechanical. Showed up on time, worked efficiently and delivered as promised. I have ZERO hesitation on hiring these again for any of my heating and HVAC needs. Thanks again Miguel. read more

Miguel is great! I called Miguel at 1PM on a Wednesday after I turned my AC on and nothing happened. He showed up at 5:30 and diagnosed the problem in 5 minutes. He came back the next day with the part he needed and had the AC working like new in 25 minutes. He's super friendly, accessible, and transparent about cost and work involved. He also taught me how air conditioners work and more about regular maintenance so that's a plus too. He wore shoe covers and a mask while working inside. On the hottest day of the year, Miguel showed up in 5 hours and did a great job. What more could you ask for? read more

Based on my first experience, this is without a doubt the best HVAC company I have dealt with. I woke up Saturday morning with no heat. I called Miguel and he said he would be here within the hour. 55 minutes later he was in my building. He diagnosed the problem, gave me an estimate, and fixed the problem in a timely manner. Now here's the best part. The next day (Sunday), he calls back in the morning and wants to make sure I still have heat. No one does that anymore. Needless to say I am a customer for life. When I replace my heating cooling system next year I will be calling one company, Urban Mechanical!! read more

Miguel was awesome. He came to fix a missing common wire and reinstall my nest. He quickly knew my system was not compatible as well as recommended some things to change for my system so that it would function better. He was very detailed in explaining how things work and seems passionate about what he does. He wore shoe covers and a mask and was very professional and personable. Def recommend going with this company. read more

These guys were very efficient! The technician was very prompt and knowledgeable. He answered all of my questions and assured me l would be in good hands. I am extremely satisfied 10/10 recommend! If you are looking for a reliable Hvac company look no further. read more

We cannot recommend Miguel and Urban Mechanical enough. We had our main AC unit give out in our commercial building on one of the hottest days of the summer. He answered our call right away and was out to fix the unit quickly. We have used him for all of our HVAC needs since then, and have continued to have nothing but positive experiences. Miguel is extremely professional and knowledgeable. He takes the time to explain what he is doing and is always more than willing to answer all of our questions -- which, we really appreciate and have found truly invaluable as new business owners. On top of all of this, his prices are fantastic. Urban Mechanical really is the best in the business, if we could give them more than 5 stars we would! read more

Miguel @ UM came late on a Friday evening to diagnose and repair our furnace. Without our gas furnace our house temperature was headed colder by the minute, ultimately going down to 60 in North Bronx. We initially communicated via Yelp app, then messaging by mobile number and finally by phone. He was ready to work within the time frame we needed and set to work immediately diagnosing our circulation pump after testing the electronics and burner parts. He had a replacement motor parts on hand in his work van-though not the proper specification for our four floor house. Nevertheless, he had the heat back on that night. The next day, Saturday, Miguel arrived early, as promised, with the right size motor and had replaced in minutes. The time spent time with him while he worked allowed me to appraise his knowledge and demeanor: these are professional and charming. I highly highly recommend Urban Mechanical and will be using them for my future heating service. Miguel, thank you read more

I called Miguel early in the afternoon after my thermostat broke. He was quick to respond and came by the same day to replace it. Not only do I appreciate the quick response but he also provided me with a rough estimate of costs and updates as to when he would arrive. Miguel was reliable, friendly, efficient and most importantly, solved my problem. Would definitely recommend! read more

Miguel is awesome! He installed a whole house humidifier and did an amazing job - he explains all of the options available and goes above and beyond. Highly recommend! read more

I called the company to fix heating at my store, he came promptly on time. Diagnosed the problem, recommended a solution to the problem. In addition he retrofitted the ignition system. Miguel was very polite and very helpful. He has my full confidence. read more

Miguel was phenomenal! I had an emergency where my AC unit stopped working during the July heat wave, and Miguel made time in his busy schedule to accommodate me right away. Miguel has over 20 years of HVAC experience and it really shows. He quickly diagnosed the issue and explained things to me very clearly, and the AC unit was back up and running within half an hour. He provided me with a 30 day guarantee for his work where he would come back without charge if the AC unit stopped working again during that time period, and he even followed up with me for a couple of days after his service visit to make sure everything was OK. Miguel is a true professional and someone you should feel good about having work on your home. He will be my first call for any HVAC issues in the future. Thanks Miguel! read more