I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

We had a mini split system with 5 wall units and a boiler heating system that needed a bit more…read morethan routine maintenance. We have an older home and finding a technician who has knowledge and experience with both kinds of systems at a good price can be hard, but Legacy came through. Charlie was prompt when scheduling a time to service both systems and made it a very easy choice to go with them. He explained exactly what was done and what still needed to be done very clearly and was very accomodating. Both heating systems are working much better now and I would recommend Charlie to anyone in our area of NJ.

Legacy installed new Bosch heat pump heating and air conditioning systems as well as a Rheem hot…read morewater heater in my lake house. His workers that he claimed graduated from HVAC training school, did not know what they were doing. Charlie was not much better. He advertises himself as a licensed expert HVAC installer, but he did not know how to wire the Bosch system. He claimed it was a new model, and he had not installed it before. After we had no heat in the sub-freezing winter temperatures, he had to call the company for step-by-step instructions. The noise level of this system is unbearable and sounds like a wind tunnel. We have to increase the volume on the TV when the heat kicks on. In October he promised to install a noise reduction system in the attic (at my expense). It is now June and I am still waiting even though I have asked him numerous times when he is coming. He says we live too far away. Well, he shouldn't have taken the job if it was too far to travel to our property. The service has been terrible. At this point he will not even return my texts and calls to schedule the spring maintenance which was included in the price. Needless to say, I do not recommend this company for any HVAC work. Months later I found out he closed the business and moved out of state! How do these people sleep at night?

Business owner visited my home for a pricing consultation. I asked them to wear a mask to protect…read moremy pregnant wife, which is something 10+ other contractors this I've hired this year had no issue with (most of them had their own masks and immediately volunteered to wear them). Business owner questioned my need for him to wear a mask, and asked whether his employees would need to wear one as well. After confirming this, he left before stepping foot in my home.

My heat stopped working on one of the coldest nights of the winter. In a panic I started calling…read moreeveryone and Tom was the only one who can come that night. He came right back the next day with all the parts and literally saved my ass! Super reliable, trustworthy, and easy to communicate with. I would use him again in a heartbeat. THANK YOU!

Andrew is proficient and worked very efficiently. He quickly troubleshooted my HVAC system,…read moreidentified the problem and corrected it. He came prepared with the necessary equipment and answered all of my questions. Will definitely call on him again.

Use this guy for your heating needs, especially HVAC (which means furnace)!…read more As a property manager, I've gone through so many heating contractors over the years. And these days, they are so goddamn expensive. If you're sick of those high bills, call this guy. This is his direct number. (973) 332-8805. He'll charge a fraction of the heating contractors out there. I'm not kidding. For example, a typical heating contractor might charge $800 including parts. Andrew's bill might come out to $250. Yes, it's that much cheaper. Furthermore, Andrew is honest. He's still young but he'll bend over backward to make sure he gets it right.

Brian and his guys are top notch and very honest. The air conditioning went out at my office in…read moreFlanders. Brian came out and inspected the unit. He let me know that replacing the entire unit would be over my budget and would be too big of a system for the size of my office. He suggested we use a mini split system which was much less expensive. His guys did the install and I could not be happier! I highly recommend Brian!

We have had nothing less than exemplary service with BA Colella. The technicians are all…read moreinformative and polite, and they are always extremely thorough and punctual. Most recently when we had a leak from our furnace on New Year's Eve, a tech was here at 5 PM to fix the problem for us. From the in office communication to the service at our home, awesome experience every time!

This is the first time having the pleasure of working with Rafail. A little back story, our furnace…read moremotor was starting to make a lot of audible noise and it wasn't a day or two after that the heat in our home was not working. We contacted Rafail and he was able to come and check out the issue. He immediately diagnosed the issue. After discussing possible solutions, we came to the agreement to have the furnace replaced along with the condenser outside of our home. Rafail was very informative throughout the process which made our lives much easier so everything was scheduled out. Rafail is very detail oriented and professional from his equipment replacement and technique. It was a pleasure having Rafail help with this situation and I cannot recommend him enough. Great service 5/5 :)

I would definitely recommend him since he would diagonse the right problem to fix. It's like going…read moreto the right car mechanic. He charged us fairly. He didnt charge extra for the same day and was prompt on call.

I called Anthony & Sons Mechanical to fix my air conditioning unit…read more At first, things seemed fine -- they scheduled me quickly and the technician arrived on time. However, the repair didn't last more than a few days before the same problem came back. When I contacted them again, it took several calls before anyone followed up. The technician eventually returned but seemed rushed and didn't fully explain what was wrong. I ended up paying more than I expected for a temporary fix. The staff was polite, but the overall service felt inconsistent. I really wanted to give them a chance, but the results were disappointing. I'd rate them 2 stars for effort, but not for reliability.

I want to say Thank you so much so much from the bottom of our hearts for responding to our call…read moreso promptly. We found ourselves without heat this morning and were terrified we started looking for someone. You guys took our call and responded immediately and fixed the problem. God bless you and Thank you

Had a great experience with these guys. AC quit on a 90+ degree day and I called them the next…read moremorning. Although they had a full schedule they found time to stop by that afternoon. They were completely transparent on the cost for the visit and diagnosis. They were able to fix the problem and get me up and going within an hour. Very professional throughout. I highly recommend.

I called them when our Central AC stopped cooling. Tony was quick to respond and come onsite…read more He was courteous and polite. Told me it was out of coolant and recommended we do a pressure test to figure out how bad the leak was. After two days his other guy came in and said leak wasn't that bad and that filling it up with coolant would last us one season (next few months) but that we would have to replace the AC unit soon. Less than a week later we had lost all coolant and they were kind enough to come back again and refill again and very next day we were out of coolant. Sweltering hot! Nice people. Gave us a quote which was $2k more than Home Depot's quote and $3k more than another HVAC contractors, so I went with HD. I feel bad I couldn't give Fontaine my business even though I liked them, but $2k is just 2 much.