Called them on Friday around lunchtime, not only did they answer the phone right away, they were…read moreable to send someone over that same day. They sent a young man named Sean, he tackled the job and stayed on it until it was done. And, he cleaned up after himself and to be honest the area looked better than when he arrived

We've had emergencies where they came the very next day to fix our bathroom. Always very…read moreprofessional and pleasant.

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

If you want to hire a company that doesn't clean up after there job is done, then hire them. I've…read moresent half a dozen emails with photos and spoke with a " General Manager " numerous times that promised me that the gravel will be removed from the side of my driveway. The best part, is the work was done across the street and not on my property!

I needed bathroom plumbing. Their price was ok, but your technican is the key to the job. Ask…read morefor Brendan #2503 - he is the best and worth waiting for if you can. If not and it's urgent, ask for Jamil #6372. You know these guys will be around in a year.

I had issues with my kitchen sink and contacted Bob. He responded promptly. He arrived on time and…read moremade an assessment of the problem. Based on the assessment he was transparent with all the potential issues. He fixed the problem by clearing the drain. I recommend his services.

I just called to see if I could get a free estimate. Kitchen sink faucet was leaking underneath…read morethe sink. no free estimate and wanted to charge $300.00 then stated job was too small for him. In addition had a bad attitude.

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

Excellent customer service!!!! Prompt and very reliable. The technician was very knowledgeable with…read moreour water heater. Very polite and kept me informed on what he was doing. I wish I knew his name. When I initially called, the guy who answered took down my information and called me back in minutes. The tech was here in less than 15 minutes. Will definitely use them again in the future. Highly recommended!

Since King arthur plumbing came to my home with the few problems I had I haven't had and problems…read moresince, they are professional, on time an great prices, chris did an amazing job, king arthur plumbing rocks!!!!!!!

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Last week my thermostat had an X through it and heat was not working. Searched YELP and saw reviews…read moreand called them. The tech was here within two hours. It wasn't the thermostat but the furnace which was over 30 years old. Their salesman came out and we decided to do the furnace and central air system. They had it installed within 24 hours The only issue we had was the rep talked to us about adding an air scrubber but neglected to add to sales order. But after speaking with him they sent another tech to install it and all is good

This is my 3rd service call. Shame on me for using them 3 times. The 1st 2 service calls, the tech…read moreguarateed that he found no issue withe system. He show me a bunch of # on his tablet like it was supposed to mean much to me. So taking his word I lived with a semi working HVAC for July and Aug. Finally, I concluded there must be something wrong. The 3rd call was in Sept and it brought out the same tech from the last visit. This time, he hands me a 4k bill to get it fixed. ($200 service charge) HUH?? I brought the system from Binsky 7 years ago, in all accounts the system is a baby. Conveniently the parts are still under warranty but the labor is not and hence the 4k bill. The tech trying to press me that this is because i didn't buy their service plan. Really? like that would help a faulty part or labor. I will not be using Binsky for any future services.. Period. Hard stop

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!