Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

East Coast Heating & Cooling just finished my full HVAC replacement, and I can highly recommend…read morethem. Jason was one of several HVAC contractors I asked for quotes. He offered the very best Labor Warranty, along with top quality equipment and warranties on three different levels, at very reasonable prices. The work was done in a timely fashion with a knowledgeable small crew. If you need any HVAC work done, give this local & proficient company a call.

I do NOT recommend Bill Leary AC & Heating…read more We contracted with them for replacement of our furnace and AC units. First, they showed up ready to install different equipment than what was quoted. We sorted that & the equipment was installed in early Sept 2025. Later, I learned that they didn't file the required permits. After months of chasing them, it's now February and the the permit applications have been filed but not paid for. Despite the fact that they separately charged my CC and took $470 from me for the permits. This is not how business should be done folks. It seems a little shady that they tried to install different equipment from what they quoted. More to point, if they're sloppy/slow with the paperwork, how much can you trust them when it comes to anything else. Buyer beware.

I called on Thursday 5/14 to make an appointment for an estimate for an air conditioner and heating…read moresystem / replacement units. I needed to speak with multiple people in order to book the appointment. I was told 8-12pm on Tuesday 5/19. They offered this timeframe and it worked for me so I said ok. My husband took off from work for the appointment since our central air does not work. 12pm comes and no phone call, no email, no HVAC contractor at our door. My husband called and there was no apology or explanation, just an offer to reschedule for another day. If they were unable to keep the appointment they should have contacted us. Extremely disappointed in the lack of communication and professionalism in this company. I consider myself lucky I found out how unreliable they are before working with them.

Stay away they are dishonest and scam you were told it would be $495.00 to fix a broken pipe. They…read moresaid another pipe looks like it may break and replaced a small section and tightened one fitting and left a mess didn't clean up. Charged me $2,233.79. So dishonest. Should have checked their reviews and used someone else!

UPDATE ON Gerimel M. Review (from Jan 22, 2026): They took…read morecare of the problem and replaced the filter housing with new unit YESTERDAY. This is working good now. THANK YOU JEFF. MUCH APPRECIATED!!

This is the first time having the pleasure of working with Rafail. A little back story, our furnace…read moremotor was starting to make a lot of audible noise and it wasn't a day or two after that the heat in our home was not working. We contacted Rafail and he was able to come and check out the issue. He immediately diagnosed the issue. After discussing possible solutions, we came to the agreement to have the furnace replaced along with the condenser outside of our home. Rafail was very informative throughout the process which made our lives much easier so everything was scheduled out. Rafail is very detail oriented and professional from his equipment replacement and technique. It was a pleasure having Rafail help with this situation and I cannot recommend him enough. Great service 5/5 :)

I would definitely recommend him since he would diagonse the right problem to fix. It's like going…read moreto the right car mechanic. He charged us fairly. He didnt charge extra for the same day and was prompt on call.

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

thank you to Kevin and Yassiel from Edison cooling and heating. They installed a brand new central…read moreAC unit today, on time, efficient, they put drop cloths down first to keep my floor clean as they worked outside and in the basement. great service, great price! this company Rocks!

Efficient and knowledgeable service- always on schedule- very professional and neat- highly…read morerecommend!

James was super helpful with checking our unit and helping us remove it from the corner of our home…read moreand transferring it to the other side of the house! Glad we decided on using this company, after calling 3 other places...that were extremely high on price! He gave us a quote and my husband and I decided it was the best out of all ! He moved the unit exactly as requested! He explained the process and did not leave until the condenser unit was installed!! Very helpful with questions! Perfect with our project placing new pavers in the backyard! Definitely would recommend ! Knowledgeable & Great guy!

I posted on yelp that I was in need of AC repair. James was quick to respond & a great…read morecommunicator. Our AC wasn't keeping up with the latest heatwave. Over the phone after describing the symptoms, he had a pretty good idea of the cause of the problem. The technician verified James' diagnosis and quickly fixed the problem, giving me great descriptions along the way! Again, this was during a heatwave when many Cooling service firms that I contacted either didn't get back to me or said that they were too busy to help me. Rightway was responsive, quick and performed quality work at a fair price. What more can you ask for? I will happily do business with Rightway again. James is the owner/operator of this business and the care that he has for his customers is obvious in the way he does business.