Inventi Service delivered timely tune-ups at a very reasonable price. The communication was clear,…read morethe work was thorough, and our home was treated with care. Our technician, Yuriy, was exceptionally professional and polite. He kept us updated on his arrival time, wore shoe covers throughout the visit, and was extremely gentle when accessing household fixtures. We wouldn't hesitate to call Inventi Service again for our HVAC tune-up in the spring or recommend them to others.

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

My husband and I just bought our first home together earlier this year. When we bought the home we…read moreknew the air conditioning and the heating system were a bit dated. Our first summer in the house, we had some serious flooding in our basement due to the prior owner not maintaining the air conditioning system properly. I called Coastal and explained what was going on and they had service technicians out to my home the very next day. The technicians were very friendly and professional. They put down runners to protect my floors while they dealt with the issues and got the problem fixed in no time. The house was cool, my basement was dry and the price was very reasonable. Then the season's changed and it started to get cold, it was time to turn on the heat. We turned the system on and the house got warm, but there was a strange metallic odor. We called Coastal, they came right out and immediately new something was wrong. The technicians advised part of the furnace had broken and it was not fixable and it would need to be replaced. This put my Husband and I in a place where we had to make a big decision, replace the oil furnace or convert to gas. Coastal provided a detailed plan that layed out both options, pricing and comparisons. We made the decision to convert to gas. Coastal had the appointment set up within a few days and the necessary supplies ordered. The techs came out to our house worked all day, kept my house clean while working and came back the following day to complete the job. Coastal has been there for my Husband and I in a major way, as we are first time home owners and just learning all the little odds and ends of our home. The staff in the office is super friendly. The technicians are polite and extremely knowledgable. We were able to be set up on an awesome payment plan for cost of the conversion to gas, which was a big help to us financially. We highly recommend Coastal for any of your heating and cooling needs. They are the best and you will not be disappointed.

My radiant heat was read its last rites. That said, it was time to go shopping for a new HVAC…read moresystem. After carefully researching and meeting with several HVAC companies, I was extremely impressed by Coastal Air Conditioning, specifically Mike Cerchia, who is their Comfort Advisor. Mike is also a tech and still goes out in the field, as needed. He has outstanding knowledge in the HVAC space. He looked at my current set up and provided us with the best fit for our house, which turned out to be forced hot air. He went over the pros and cons of forced hot air versus baseboard, which I also considered. However, my wife and I decided that forced hot air would be the least invasive option with respect to the post installation repairs that would be required, i.e, painting, sheetrock replacement, etc. As promised, Mike provided me with an estimate same day. I should point out that Mike called me periodically to see if we made a decision and if we had any questions. I informed him that we were still reviewing some of the other estimates/proposals that we have received. What we truly liked about Mike was that he never employed high pressure sales tactics. Whenever I texted him or called him, he replied immediately. If he wasn't available, he would return calls promptly. My wife and I unanimously decided that Coastal distinguished themselves from their competitors and, as such, we awarded them with our business. One of Coastal's Service Coordinators, called me to set up an appointment for a walk through, prior to the installation. Brian Mazzatenta, who is Coastal's Residential Installation Manager, performed the walkthrough and measured out what was needed. Bryan was exceptionally thorough and also has outstanding HVAC acumen. He did an excellent job of setting expectations and delivering against them. He followed up and was always available to address any questions that we had. This past Wednesday the installation began. The two techs who performed the installation were Pat and Riley. Both were outstanding. Very communicative with in depth knowledge. They worked as a cohesive team. As we have a dog we were concerned about her getting loose. Both Pat and Riley were very mindful and eased our concerns. Not only were both Pat and Riley outstanding at their jobs and incredibly reliable, they were both extremely respectful of our property. At one point Pat said that he treats a client's house as if it was his own, which was evident throughout the entire installation process. Both Pat and Riley were also very neat and cleaned up any debris that resulted from the installation. I am pleased to state that the installation has been successfully completed, which also included a new hot water heater. Our new HVAC system - both heat and air - is working fine. Overall, we are exceptionally pleased by the level of technical expertise, service and professionalism that was provided by Coastal. While more and more and more of these companies are being sold to Private Equity groups, Coastal prides itself in still being a mom and pop shop - and they are in the best possible way. Everyone from management to the techs to sales to the office are pleasant, professional and knowledgeable in their respective jobs. If you truly want to support a mom and pop business, Coastal is the place for one stop shopping for all of your HVAC needs. Yes - they are that good! I highly recommend this business.

Biggest scam ever. took my money and never did the job. he…read morealso broke my furnace in purpose to make me pay for a new one. very unprofessional with schedule too. David the OWNER can not honor his compromises with schedule. he took my money march 10th of 2025, he could only show up 2 months later to break my furnace. This company doesn't have insurance.

We were having issues with our 20 year old central air system and called American Eagle based on…read morerecommendations we saw on social media. We were really glad we did. (And, I really liked being able to support a local family run business) Sal showed up and did a thorough evaluation of our system and provided several different options. We knew we would likely need a new system because the one we had has been problematic over the last few years and knew we were on borrowed time. Sal spent almost two hours checking and measuring everything and then emailed us a quote later that evening that was much less than what we expected (the last contractor estimated the job as twice as much as what American Eagle quoted). We needed a new condenser and compressor; but they were able to clean out use reuse the coil (which I am sure the other contractor would not have bothered to try to do since the freon is different). Sal ordered the new unit and came to install it a few days later with Shawn. They both did a fantastic job with the installation, going above and to ensure that everything was perfect. And now the AC works so well, I need to keep a sweater handy. I would high recommend them to anyone having heating or air conditioning problems.

Being kind here Sal I was using for 7 years…read moreWas honest all this time But caught him when he said I needed new shower floor Not true Plus he deceived me on three years saying my Frion was low and had a leak Fast forward three seasons no leaks Guy is dishonest Don't use him

Professional service. Responds quickly. Highly recommend for both new service/installation and…read moremaintenance.

I needed to fix heating system in the unit. Horrible communication with Stacey. Not worth the time…read more She tried to gaslight me and make me think that she has spoken with me on phone before an appointment. However, my phone bill shows she didn't call at all, and she couldn't even provide the evidence that she called either. Be careful guys.

I hired Air to install a standby General generator. Technically they did well. The problem is they…read morewould not come back to turn it on for a month. After many calls they are finally coming next week. We asked them to turn it on before the nor'easter hit this weekend. I would not use them again.

They installed 2 Lennox systems for me 13 years ago after. One of the systems went down and was…read moremisdiagnosed by a local HVAC company. Arctic AC made the right diagnosis and replaced the correct component. I priced the parts out myself and Arctic AC was very fair. They did not overcharge, and the two different techs I interacted with were fantastic. Neat, professional, timely, good communication with their office. I can't recommend highly enough.

Switched out original builder grade thermostats on two floors to provided new Ecobee smart units…read more The Master Touch Home Service was prompt to respond and provided excellent communication through texts and phones. My Tech arrived on time and described what was giving to be done. He even needed to pull new wiring from the units to the thermostats and thankfully he had attractive base plates to mount the Ecobees on the wall, as the hole left from removal was too large. He then worked with me on my app. I am planning to use Master Touch for some electrical work and I will hire them for spring and fall HVAC servicing. I highly recommend this independently owned professional company.

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

This was the first time I used Payless and had been looking reliable for a good plumber ever since…read moremy own retired. I needed a new toilet and I needed a new kitchen faucet and Bathroom faucet. They came in to evaluate the work and to estimate the cost and because of my special order toilet, the work was completed two weeks later. All I can say was that on both visits and the install date, the experience was a genuine pleasure in every possible way. I have found my new plumber

I had an extremely bad experience with payless plumbing. The inspection appointment is a four…read morehours window. They sent a message to me at the end of window. We will be there another 30 - 40 min. So, we rescheduled to next day (9/19/2026). They gave another 4 hour waiting window. I complained it. Then, they changed it to 2 hours waiting window. John Gallagher came over to inspect my plumbing job: install two anti-freeze exterior faucets and one pressure regulating vlave change. John told me that they will provide estimate in the next two days. I contacted John twice (9/21 and 9/23). . He did not respond. I contacted office on 9/23/2026. They told me that John is out and will call me back on 9/24/2026. He never calls me back for extimate. It was a terrible experience. The playless plumbing should call me for estimate or don't want to do it. I will not use playless plumbing in the future.

I don't recommend this business. They were a no show, no call for an early morning appointment for…read morean estimate. Other businesses showed up on time and were professional and pleasant. I, and I hope you will go with someone who values your time and business. Would choose no stars if it were allowed .

Had an issue with the heat in the middle of winter. Kenny checked out the heating system and after…read moregiving it a clean, the issue was resolved. He literally saved me hundreds--and maybe even thousands. Plus, he was also incredibly fair with the inspection fee considering he had to come out to the house on two occasions. I will definitely be using these guys again. Thanks Kenny for being so honest and helpful--especially while I was all the way in California dealing with the problem.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.