Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

Called New Air Technology about replacing the capacitor in the AC condenser fan. Got a fair,…read morereasonable quote and hired them for the job. Taras, the New Air technician arrived that very same day at the time promised. He performed the installation of the new capacitor in a timely and efficient manner. The AC is working fine now, and I am very satisfied with the promptness of New Air Technology in servicing my AC. I highly recommend this company for your AC repair needs.

Our 25-year-old Trane A/C ran out of juice and we decided to replace both the outside condenser and…read morethe attic air-handler. New Air technology was available on short notice (while other competitors were either available only weeks later or quoted insane amounts for the job) Mike and his father did a good job replacing everything in a day. They were pleasant to interact with, hard workers, and ready to provide all necessary explanations and advice.

AWESOME COMPANY! he installed my whole house water filter…read morefrom Aquasana.

As the author of the first Yelp! review for Ryan, and a very satisfied recipient of their services…read morefor both a boiler replacement and a new water heater, writing this update is legitimately painful. For their work on both major systems, we couldn't be happier with their service, merchandise or prices. For their servicing of this equipment, including the fulfillment of their contracted obligations under their ComfortPlus agreement, we are mightily disappointed. A lot may have changed since our last major systems work, and it could very well be that Ryan has simply grown too fat from their commercial accounts to care about servicing residential customers. They remain courteous and professional when called, but their interest in service seems to end once the phone is hung up. In late January we were experiencing sporadic stops-and-starts of our boiler. Ryan dispatched a service technician to perform a diagnostic analysis of the problem ($69). He seemed to be far more interested in selling a new circuit board ($647) and ComfortPlus contract than in actually repairing our boiler. Strictly from a layman's perspective, a plastic electrical connector was vibrating to the point of losing its electrical connection, causing the gas ignition to abruptly cut-off. The tech's "diagnostic" appeared to be little more than roughly toggling the connector left and right. In the process, he further loosened the connector, but did confirm my suspicion. We finished the 2017 heating season by manually toggling the connector when needed, and waking up to a cold house on many mornings. Within two days of the tech running my Visa card through his tablet device, a series of unauthorized charges began appearing on our Visa statement; all very local. While I won't accuse Ryan of credit card theft or collusion, the coincidences are just too many to completely ignore. In preparation for the current heating season I called Ryan in late October to have this connector replaced. We had received neither the annual maintenance inspection nor the preferential service response for which we had been paying ComfortPlus monthly premiums for ten months. In fact, Ryan wouldn't commit to anything less than a ridiculous four-hour arrival time window-- a week later. After waiting for their arrival an entire afternoon we received a call in the late afternoon that they were cancelling. Rescheduled for three days later, and with the same four hour window, this time they neither showed up or called. If this is a preferential service response I cringe to think what their everyday response performance might be. Later that afternoon I called a reputable local competitor who arrived the next day. That professional confirmed that the Ryan tech had undoubtedly done more harm than good. We cancelled our ComfortPlus contract this morning, replacing it with their competitor's. It wasn't worth the paper it was printed on.

Had a technician named Zack come and perform our annual maintenance for our boiler that was…read moreinstalled two years ago by First Choice. Very nice, knowledgeable and prompt. I would recommend this company to anyone needing Plumbing or Heating service. All of the technicians and installers are pleasant to deal with. The office personnel is just as pleasant to deal with on the phone. I consider my boiler a piece of artwork on my wall. Thank you guys for your great service.

Stay away they are dishonest and scam you were told it would be $495.00 to fix a broken pipe. They…read moresaid another pipe looks like it may break and replaced a small section and tightened one fitting and left a mess didn't clean up. Charged me $2,233.79. So dishonest. Should have checked their reviews and used someone else!

I've been using Woolley for many years. For furnace installation and maintenance and repair. No…read morematter the situation or weather they are always there. I've used them also for plumbing issues too. Everyone always was nice, respectful and knowledgeable. Today, Todd came to the rescue early in the day, and replaced my malfunctioning sump pump. As usual the sump pump decided to quit during a rainy weekend. Thank you Woolley for always showing up, Tina Maran

Incompetent and dangerous but nice people. Is Wooley going out of business? They sent harrassing…read moreletter after silence for 5 years since destroying my system and flooding my hoouse. They should not do oil gas conversion: a. Never finished 1. We'll come back and finish when April Air replacement comes in - that was 4years ago 2. Left oil tanks, uninspected, with residue oil in them on driveway b. they flooded my basement with incomplete and broken work damage $Thousands c.. Upside down install? System kept failing, PSEG examined and said install was upside down, they opened installation page to proper and left for Wooley d. everytime they left, something else was broken e. Nice people did service, they just did everything wrong, then disappeared f. billing office makes no sense - How did they not know they disappeared? And never finished? And violated EPA laws and safety? No project plan check list? Now threats to 30 year customer. You've been warned

Called to install a C wire for my smart thermostat. Isaiah came by and did everything efficiently…read moreand neatly. Everything seems to be working well. Looking forward to finally use a smart thermostat for the heating season.

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

We lost the heat in our home during the recent cold snap. They sent a couple of people to check it…read moreout and determine what needed to be done. We needed a new boiler and based on AI, their quote seemed to be in the right ball-park. We decided to go check them out further. After they examined our system in more detail, we were givren a quote of $16k, which seemed in line according to AI. When they came to fix the unit, they they determined that a whole new system would be far more efficient and easier to maintain. What a pleasant surprise to end up with a more efficient and easier to operate furnace. And, here's the kicker... The final price was 25% lower than the original quote. The only negative I can think of is that I have to go make another trip to my bank to deposit the money I didn't need to use on the purchase of my new system. If there was a way to give them more than five stars, I would! (Anyway, here are a few more stars for Stafford Plumbing and Heating... ***)

Called them for an estimate to do some unexpected plumbing work needed for our kitchen renovation!…read moreThey came out the same day and looked at the issues.They said they would get back to me with an estimate. It has been over 2 weeks and I have not heard from them!