I've been stuck in this drive thru hell for almost a half hour...idk what's going on in there but I'm checking my order in front of them....I mean, if I ever get to order... read more

Horrible service and horrible food. I went there for a interview a long time ago and witnessed a pile of disgusting stuff on the ground in the corner which just sat there for the whole hour I was interviewed. I ended up declining the job offer and would really like to warn people that they had ecoli in the tomatoes a long time ago. Do your research read more

Just downright bad, the food is always inconsistent. You never know what your gonna get. What you can count on is waiting 15-30 minutes every time you go to the drive through at night. All the while you see employees inside just hanging out listening to music. read more

I live in Riverhead and goto this location often and the service is always slow at the drive thru and restaurant is often in need of cleaning. read more

Been coming here for years but lately every time I come I have to wait for food for 45 mins that's crazy they have one person cooking On a Saturday night makes no sense. I came in because I thought it would be faster but I waited longer there's a long line outside and a long line inside. Taco Bell needs to step it up read more

Zero stars would be more appropriate. Waited in line for over 30 minutes only to be served the most disgusting Taco Bell meal I have ever received- and I am a TB fan. Some food is worth the wait- that is not the case at this restaurant. It seems that management doesn't care either; the negative reviews just continue to roll in. read more

I waited 20 minutes for a single bean taco. Seriously. The facility SMELLS WEIRD, is dirty and pretty much sucks. The staff acts severely underpaid, which I suppose they probably are? Leaves A LOT to be desired. I would only recommend drive thru, if you have to go to this Taco hell. read more

I know this is a low grade chain restaurant but it is terrible ~they renovated the interior and it is so UNfriendly to babies or young children !there is no place to put a baby in a car seat carrier and they only have 1 high chair !! The Friday we went in mid June they didn't even have ICE for the drinks Terrible will not be fulfilling my cravings at Tbell anymore sad sad place ~ps if I could give it no stars I would read more

Horrible service. Waited forever to get my food then they forgot my taco! Come on guys the foods already premade....shouldn't take that long! Plus unclean dirty looking people handling my food! read more

I have never had a positive experience at this store. I can count on one hand the number of times an order I placed has been filled correctly. Tonight, the girl at the window seemed more interested in her phone than the order screen, which is likely why my order got screwed up (yet again) tonight. The inside of the store is filthy and sticky, and I assume there is a high turnover rate there, because I have never seen the same employee twice. I have never been offered sauces or utensils at the drive-thru, and would not use the ones they keep out in the store without wiping them down first with disinfectant. If the next nearest Taco Bell wasn't 20 minutes further from my home, I would happily never visit this store again. I cannot stress enough what a customer-service cancer this place is - I have received better, speedier, and friendlier service at freaking WHITE CASTLE. I have visited other locations while commuting or traveling, and the experiences I have had there only serve to further illustrate what a festering pit of despair, antipathy, and ineptitude this store is. I enjoy Taco Bell food, but this store is working very hard to put me off it forever. read more

Have been here twice in the last month and both times our order was wrong and missing items. Definitely check your bag before driving away, I wish I had. Also the comments about the time wait are so true, waited almost 25 minutes to get through the drive thru, only 3 cars ahead of me. Will not be making the mistake of going back here again! read more

Ordered take out. Got home and realized my order was wrong AND i didn't get my cinnebon delights. As much as i like taco bell, this was a pretty disappointing experience. read more

Crazy long wait! I mean, it's overwhelming. Doesn't matter if you order inside or drive-thru. And there's no apology for the insane wait. read more

While waiting online for my food at the drive thru I notice roaches crawling on the wall, and that the plastic guide for the ice machine had black mold growing on the inside. I had already paid and was going to complain, but when they handed me my drink and food a roach fell on me. I flicked it off of me and said a roach fell on me and they laughed and closed the window. I pulled away and checked my car to make sure no other roaches got in the car. I had a 8 week old puppy in the car so I couldn't go into complain. That was the most disturbing thing I have had happen to me. I can't beleive the women at the drive in and one of her associates laughed about it. So nasty!!! read more

Food is often not filled with proper or anywhere near acceptable amount of ingredients. Also the slowest Taco Bell on earth. Routinely wait 20-30 minutes in this drive thru. read more

Roaches!!! Infested with roaches!! Was going thru the drive thru and waiting for my food, witnessed roaches crawling the walls!! So gross!!! Do not go here!! Obviously if I could see them from my car, there is a major infestation! I don't know how the board of health has not shut this place down!! And it's pretty newly renovated!! Absolutely disgusted! read more

on 12/2/2015 i went out for lunch at 6:45 pm, placed my order, and i waited 20 min. i told them i only had a 30 min lunch break. after waiting 25 min i ask for a refund. when i walked in another customer said "good luck, they are way understaffed and & i was so disappointing that i had to ask for a refund". they need to stop being cheep and hire more help. it was pathetic that the cashiers had to help make food and wrap and bag. i was late coming back from lunch and i was written up for it. Needless to say, i was not happy read more

This place is awful! Every time i come here its either no staff, dining room closed, not accepting debit cards. And its always at least a 30 minute wait no matter what you order!! Its really a shame i dont get it! Its supposed to be fast food not slow food!! read more

Absolutely horrible. The past few weeks in a row I've tried to get Taco Bell after work on Saturdays and every time I pull up to the drive through it says "closed at 12 AM". Meanwhile, they're supposed to close at 3:30 AM! Doesn't help that the service is slow when they're open. read more

I hardly ever have issues with this location or the food. As for the long wait time, I think the location is far too small and too short staffed for such a busy area. Otherwise the food is worth the wait. read more

Long wait for a lousy Burrito Supreme that tasted like catfood served at room temperature. Drive thru took 30 minutes to get this inedible mystery that even a prisoner wouldn't be served. read more

Maybe it's a tradition of all Taco Bells (I'm not sure as this is my first visit to one) but the drive though took 20 minutes, and the distance around the building is not very long. Don't take the drive though unless you have a copy of Moby Dick handy. read more