While the food is alright, I fail to understand how a fast food chain runs out of drinks for the day. When they should have enough to last for more than one day. I rarely get the drinks I want whenever I go. read more

never met such rude staff in my life! they have attitude from start to finish- never get the order correct and make EVERY car wait in the lot for extensive time lengths! read more

Serious Warning for Allergy Sufferers Warning for anyone with a food allergy. I have a severe peanut allergy and had a significant allergic reaction after consuming a product from this location that contained peanut butter. This indicates a serious breakdown in their allergen safety protocols. For your own safety, if you have a life-threatening food allergy, I would exercise extreme caution here. I will not be returning. read more

I stopped to grab something quick. I got their number one which was three regular original tacos. I get home. There's more cheese and lettuce than there is beef. I'm pretty disappointed. This is a new Taco Bell that just opened within the last month or two. I didn't have to wait long nobody was behind me. read more

Taco Bell / KFC - Barely any meat! Mostly lettuce little bit of cheese. Pretty sad.!!! - Fast Food Near Me - Buffalo, New York

This is probably the worst location in Buffalo. The employees are rude and clearly dont care about their jobs or the customers. Every order I get here is wrong and I have to go back inside to get it corrected. They ALWAYS forget your hot sauce (even after asking twice) and the food is typically cold when served. read more

Taco Bell / KFC - Can't even tell you the last time I came here - Fast Food Near Me - Buffalo, New York

Absolutely trash clearly people aren't being trained at all or know how to read an online order for that matter, comes down to laziness and just pure stupidity. The managers excuse for the bad food was the drive thru attendant is new I'm sorry I didn't realize the DRIVE THRU SPEAKER WAS MAKING THE FOOD. When I literally see them standing around most of the time. That's funny pathetic place just close it and open something else read more

This is a combined Taco Bell and KFC. Sadly, the service and the people working there are just awful, the food is not good. Sometimes it even smells when you get it. I'm complaining today because I went through the drive-through with absolutely nobody behind me and the person at the window asked me to go park in the parking lot and wait for the food to be brought out. Since there was no one before me or after I just kindly requested to wait a bit longer, and he literally refused saying that if I don't comply, he will not serve me the food that I already paid for, and he will give me a refund, he literally yelled "like what is your problem we're getting measured for time", I started to take my phone out to start recording, when he's like you can either comply or I'm giving you your money back, I was absolutely furious because I ordered a huge meal for my whole family. Later on, I realized that the order was incorrect. Guacamole and nacho cheese was missing. I tried to then call the place to complain, but either their phone number is wrong or they literally purposefully hang up the phone as soon as somebody calls because I just kept getting disconnected... I urge for corporate to take a look at the leadership and management of this franchise!!! read more

We asked for a 2 crunch wrap meals and only got 1!! When we opened the bag and the taco fell apart in the bag. I dumped the taco filling on the taco and there was barely anything in the taco!! Never going back to this taco bell again! read more

Went for 2 steak quesadillas on lunch, mind you ive eaten like 500 of these in my lifetime but this time the food tasted actually horrible. What a waste of 14 dollars read more

i asked for NO SOUR CREAM!!!!! i am lactose intolerant so when i had that sour cream, i am not joking you, MY TOILET BLEW UP!!!! do you know how expensive toilets are? you probably don't considering the fact you work at taco bell. also my son had to go to the hospital cause your burrito was wayyy too spicy read more

Pretty good food. Beef bean and cheese burritos are spicy. Drinks cool off though. Service is pretty good. Lady was very nice. Design is Pretty good. I like the whole style that they are trying to go for here read more

I've only been here a few times but as many people have stated here.... They typically are out of.. everything. Can't speak for the service because I have tried ordering multiple times with 3 different orders that cannot be fulfilled. read more

My family tried the Doritos tacos they were tasty the shells were crispy and fresh Would buy them again read more

We went to Taco Bell today on Abbott road in Buffalo Now mind you, we stopped going to Taco Bell because they can never get anything right. We happened to be in the area and decided to give it one more try. Now We will never go back to Taco Bell again. We got the order to go. We got home and began pulling the food out of the bag, and again we didn't receive a portion of our order. I can't understand why this place is still open. The people that work there have no clue on how to give you what you ordered. This business has lost our business forever. read more

start with service. there was no line only 2 cars in front of us already order clear as day had to repeat my self 5x (not they need to stop saying that it that it) only order 3 things and over charged and messed it up after I got home to see. but mean while as we pull up to the window I asked her to repeat she had a horrattitude. then slammed the window. this is not the first time it's every time we go to the tacobell on elmwood. always attitude always wrong. thanx for ruining tacobell for me. read more

Taco bell will make you crap yourself and the make me repeat my order because I sound like a mighty taco is better their nachos at taco bell are like plastic and salt. read more

If I could give negative stars I would. When you walk inside you immediately notice the smell and sticky floors. It takes usually 10 minutes for someone to come to the register and when they do they're so rude and out of anything I try to order. The drive thru wait time is absolutely out of control. The food is always cold and made hours before you get it. If you go an hour to 2 hours before they close all their machines are turned off. This location has been this way for years. Needless to say, i won't be going back. read more

No stars here absolutely ridiculous waited at drive thru forever no answer get to the window waited for someone to take my order then was told to go back on the drive thru went back and there was five cars in line went inside wasted another 10 minutes to be told by the same young kid that they're now closing the dining room and I have to go thru the drive thru nope never coming back complete ignorance and stupidity from the staff that this location it seemed like it was on purpose to waste our time here read more

It's alright, because I'm saved from the 'Bell. By my own better judgment. By real Taquerias in other cities. Unfortunately in Buffalo we don't really have any actual Mexican, and some people think Taco Bell is Mexican food. A-hem. Taco Bell is like, the worst food I've ever had. I used to love their Chalupas, so when my soccer team insisted on getting food from here, I figured okay I'll try a Chalupa, like I used to do when I was about 19. What was I thinking? I didn't even finish it... my tastes have definitely evolved. It was just sooooooooooooo bad. Even Mighty Taco might be better. Maybe. Probably not. I fed the leftover Chalupa meat to my cats. A few tasteless cubes of beef. Nah. read more

First off. This place is extremely scummy and ghetto. We were so uncomfortable walking in because the girl working the register was yelling across the restaurant how she needs to lock the door so no one else can come in. Her schedule ended at 10, so she was leaving at 10. Then there were employees in the back who were saying things out loud because us and another customer were watching them make our food. Too bad I didn't see clearer because THERE WAS PLASTIC IN MY BURRITO. Ridiculous. read more

Taco Bell / KFC - Plastic - Fast Food Near Me - Buffalo, New York

I didn't actually eat here because when I went thru the drive-thru and they asked me what I wanted, I said just one sec please. I was rudely told if I don't know what I wanted I need to come inside because I can't be sitting in the drive thru. I said I just needed a second to look at the menu and they responded with "I can't have anyone sitting in my drive thru ma'am". I've never experienced anything like that, so as much as it was a unique experience it was also a very negative one. read more

This location is always out of something or you go there an hour before they close and the turn half their machines off. I do not recommend going to this location. I literally went today and they were out of ground beef how are you out of ground beef you're a taco place? read more

To say i'm livid would be an understatement. I went through the Taco Bell drive they yesterday and not only did I wait 25 minutes because they are always so busy but I received 100% the wrong order. Normally I wouldn't complain and just eat the food but I'm a vegetarian and they gave me 3 beef tacos instead of my chalupa with beans that I ordered. I also got 2 fiesta potatoes and I recurved mashed potatoes (since it is combined with KFC). Ok whatever so I go through the drive thru again wait another 25 minutes to get my fiesta potatoes only to have them CHARRED. They were so bad, not edible at all. Just so disappoint so after paying almost $8 I got home and was able to eat one little bowl of potatoes and have that be my lunch. read more

Taco Bell / KFC - "fiesta potatoes" - Fast Food Near Me - Buffalo, New York

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Worst Taco Bell I have ever been to. Food was cold, soggy and they didn't have mild sauce.. food tasted burnt or old..

Ordered 3 supreme Doritos locos tacos and specifically specified the ingredients I wanted on them, they gave me three regular doritos locos tacos and no mild sauce packets which I also asked for. They can never seem to get my order right. read more

Do not know what there doing seems like they just throw anything on the taco and don't care what u got

The double chalupa advertises double the meat but clearly they meant less meat triple lettuce. And when I ordered a small potato wedge I expected more then 4 french fries which were old and cold. read more

Have not been as aggravated with a fast food in a long time. Went inside to eat last night at 10:25pm. Opened the door and guy was mopping. Manager snips at me were closed! I'm like that's funny, the door says midnight inside, and 1am drive thru. She says we're closed and closes the door on me and locks the door. I've been calling this morning to report this to the GM and no one will return my call surprise surprise. I hope this is a Barrett opened TB since I know them and I'm sure they would love to hear this, if not I'm sure they can direct me to who does own it. AVOID THIS TACO BELL LIKE THERE PLAGUE! There is obviously a reason they have one star at this location. read more

Very poor service and messing the item order. This is not good in taste as well when compared to other taco

My partner ordered enough food for a family of three to eat off of all day. It was a 12 taco box, three burritos, and two chalupas, and then some cinnamon twists. The person on the headset told him "We aren't feeding an army today". Maybe if they weren't too busy trying to make my partner feel bad about the order, they would have remembered the cinnamon twists which we didn't have in our bag. This taco bell has never gotten every item correct from any order that we have. read more

If I could give a 0 star I would. This place is the most disgusting place I've ever stepped foot in but I was hungry and in a hurry. First I walk into the bathroom which was unlocked to see a guy peeing who didn't lock the door. No major problem I guess he forgot to lock the door. I order my food. I hear the toilet flush and he immediately walked out (no time to wash his hands) while it was flushing just to step behind the register and be one of the cooks. I almost threw up in my mouth but again starving and in a major hurry. I get my food and look to sit down and the place looks like a bomb hit it. All the trash overflowing onto the ground...floor covered in trash...every single table covered in trash and food...I asked for someone to clean it and when I girl finally did a manager yelled at her for hello behind the register as if it was more important than a customer standing there for 5 mins with food in hand waiting for a place to sit down where my entire body wouldn't stick to the tables and chairs. It really was this bad. Then my food sucked and all I could see was the filth and think about the dirty unwashed urinal hands of their cook. This was at 2:30 on Thursday July 18th. I doubt they read their reviews but the health dept should just shut this dump down. So gross. I didn't have my phone on me or I would have taken pics. I think I'll just go throw up this crappy food now maybe on the floor. It would be an improvement read more

Really dirty. Odor by pop machine. Very slow service.

Its smells like vomit all these years by the soda machine inwouldnt eat here and they dont have everything taht they advertise i wouldnt eat here that soda machine has smell like that for years read more

I've had decent Taco Bell before, but not here. The Taco Bell's in WNY taste like sadness. The food was barely warm and hard to chew. Avoid if all possible. read more

I have never once complained. I work in food service, so I am sympathetic to minor mistakes that happen all the time. This time, I couldn't just pretend it was what I ordered and eat it anyway. Every single item of my $50 order was wrong. The cinnabon delights and the baja blast weren't given, even though I paid for them. My nacho bell grande was supposed to be made with shredded chicken (which I paid extra for) but the chicken was in huge chunks. The chips were stale too, making the whole bowl unappetizing. I ordered a total of 4 doritos locos tacos. One of them was supposed to be made without tomatoes, but all of them with sour cream. None of the tacos had sour cream, and they all had loads of tomatoes. One of the tacos had a crumb of meat, a shred of cheese, and some lettuce. The stuff inside didn't even fill 1/3 of the shell! [picture included] I also ordered a soft shell taco and a cheesy chicken wrap. I asked for both to have no tomatoes, and add sour cream. The wrap was also supposed to have nacho cheese. Both had more tomatoes than anything else, and no sour cream or nacho cheese. Everything was made incorrectly in some way, and the crunchy tacos were mostly broken. I have never had such a horrible experience anywhere. read more

Ordered Doordash through this place. Bad idea. First off through the Doordash app it says they close at 930pm but they actually close at 11 so not sure why the discrepancy here. Second my driver gets there and then calls to inform me that they're out of nachos. Funny I've had issues with other TB in the area being "out of nachos" long before they close and despite the fact they are currently advertising $5 nacho boxes I thought that was pretty crappy. I used to work at a fast casual Mexican place myself and you know what we did when we ran out of chips? We made more! Was it pain? Yes but we actually cared about our customers and wanted them to continue to spend their money at our establishment. More business means more money and hours for the employees but I guess simple business economics is hard to grasp for these people. So anyway we finally get our order and the only other thing my wife wanted, the chalupa, was burnt a nice dark brown and the ingredients on it were lacking, definitely not what we were used to getting in the past. So we give up. There's too many good options around now where the employees are getting it right. read more

Most of the time they get the food right.. There's one employee in particular who was really nice and helpful, an older lady who was cleaning the dining room. The rest of the employees don't seem to care at all about anything. read more

The person at the counter, Sammie, was very helpful. But KFC gets a 1 star cuz they ain't got the Double Down no more. Wtf, yo.

It's Taco Bell, a fast food restaurant. Some of these other reviews need to manage their expectations. The staff was friendly and courteous, service was fast, and the food was exactly what I expect at a Taco Bell restaurant. I would definitely come here again! read more

Never stays opened until 11 like the hours say. Employees stand in the parking lot talking to people or sit at the tables after 10 and turn off lights. read more