It's been a while since I updated my review for the Williamsville Lloyd Taco Factory. I've been a…read morepretty consistent customer over the last couple years and looked forward to coming in to grab a burrito to go. In the same time frame though, I noticed the size of my burrito getting smaller, while the price has gone up (albeit not by much). My most recent visit confirmed that for me.
I stopped on Tuesday, 02/06/2026, around 7:30pm and placed my order from the self-service kiosk right next to the order counter and where the cooks make the magic happen. Over the last couple years, I've noticed that the cooking crew aren't as friendly, quirky as they used to be, they don't say anything except to call out "order for the bar" or the name on a takeout order. Now, I don't mind self-service ordering whatsoever as many times I just want to get in, order, and get home, but you lose a little bit of the personality, the charm of the place, especially when the crew making the food have a more reserved, cool demeanor towards customers. They seem to get along with each other well enough, which is good. No complaints on waiting times though, it really varies on how busy the place is or how complicated the orders are, but generally I get in and out in a reasonable amount of time. The inside is spacious though with plenty of tables/chairs, booths, and a good-size bar with a few bartenders slinging drinks and cocktails. The few times I dine in, I grab a seat at the bar, and the bartenders are usually courteous, friendly. Note on parking, I've never had a problem finding a spot here, there's a smaller side parking lot and a large lot in the back.
My go-to order for Lloyd is the Dirty South Burrito with rice, no beans, and medium spice sauce, which I ordered, along with another favorite, the Cortez Salad (no protein) adding their pickled red onions, for takeout. When it comes to the quality of food at Lloyd, it's consistently prepared fresh and high quality! I don't worry about the freshness and quality of ingredients at Lloyd, but what is concerning is the portion sizes. Lloyd's burritos used to be huge, "thicc", heavy, but the last several times I've ordered one, they haven't been that big - More tortilla than protein and the other good stuff inside. What's odd though is that when I sit and order at the bar, I order the same burrito and it comes out exactly how I remember it - Huge, "thicc", heavy. I don't know why but it looks like ordering to go they make it a little smaller. What really prompted me to write this update though was the size of my Cortez Salad. Each time I've ordered one to go, it comes in a clear, larger-sized plastic salad container, but this most recent visit, my salad came in a smaller, black container. I would understand the smaller container if I had selected a smaller size, like a side salad-size, but there's no option, as far as I can tell, to change the size. Plus, this is another situation where when I dine in, the Cortez Salad is big like I remember it being. I say all this as these two items used to get me more than full but on this most recent visit, I was still hungry. With the prices going up here too, I can't help but feel a bit disappointed.
I like Lloyd Taco Factory in Williamsville, but the last several to-go orders have been underwhelming. Plus, it'd be nice to have the cooking staff be a little more friendly with customers, especially later in the evening when I usually stop in. I really hope the takeout food sizes can be reviewed and adjusted though. I'll certainly be back (I can't stay away from the Dirty South Burrito!), but I think I need to give Lloyd a break for a little while.