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    T-Mobile

    2.1 (11 reviews)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    3 months ago

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    7 months ago

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    5 months ago

    Has the worst customer service experience at this store today. Christy would benefit from some customer service training.

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Great service, ask for Wes or ask for the tall guy. He is quick and reliable, he will take care of all your needs!

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    5 years ago

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    5 years ago

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    T-Mobile

    T-Mobile

    (34 reviews)

    $$$

    I want to say thank you to Sam for helping me with my new account. I signed up with T-Mobile online…read moreonly to run into a snag that they couldn't help me with. After getting nowhere with the chat people online, they suggested I go to a store in town (Redding). I called the store on Churn Creek and a female answered and said she could not help me because I did it online. She was so rude I couldn't believe it. I then called the T-Mobile store on Dana in the mall as I was in tears with frustration. Sam answered the phone and told me to come right over. He was so wonderful and patient and helped me set up my account and transfer my service from Verizon to them. I want to say THANK YOU Sam. You were patient, kind, and helped me with everything I needed. You are wonderful! I suggest anyone moving their service or getting new service to go see Sam at T-Mobile at the mall. He even got me a better deal than the one I signed up for online. He's the best!!! Do not go to the Churn Creek T-Mobile as they are extremely rude and if they can't make money off of you, they won't help you. Please see Sam. Thanks again!!

    If you want them to Take your ID and your credit card information charge you for a cell phone that…read moreis being sent to somebody Else, go to the mall. I went here thinking that I would sign up for T-Mobile. I had problems with my SIM card being locked by AT&T. It took me a few days to get through to AT&T. They made me Hold onto the iPhone watch even though I tried to give it back to him two days later. I was afraid I was gonna have problems with AT&T. They would not let me give it back to them. When I finally did sign on with Metro T-Mobile instead of T-Mobile because I guess there is a difference. The guy charged me a restocking fee took a photograph of my drivers license front and back. I got charged a restocking fee. About a month later I gotta charge on my credit card for a phone. I called t-Mobile-customer service. They said there was fraud going on at that store and they would give me a call back within a week. This was a month ago and I never got a call back from T-Mobile. I don't even know if they took care of the person who committed fraud. Go here if you wanna be robbed.

    T-Mobile - mobilephones - Updated May 2026

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