Thanks to a P.G&E. power burst, my Starlink system was destroyed which then disabled our cell…read morephones. Dealing with Starlink support was very ineffective. We drove to Advanced Concepts and talked with Jim. Besides being a nice guy, he knew exactly what had to be done. All of our generation 2 Starlink system had to be replaced with generation 3. He received nothing from us but our sincere thanks, but when a technology issue raises its ugly head in the future, we will head to see Jim. We highly recommend Advanced Concepts in Redding.

Advanced Concepts is my go to for any computer or technology issues. I recommend them for myself,…read moremy friends and family, and any small business owners I know in Redding, California. This is the team you want working on networking problems or any technology challenges you may experience. Jim is their fearless leader, and I have had the pleasure of working with an excellent technician named Phil. They truly go above and beyond every time. Their pricing is fair, and you simply cannot beat their level of knowledge, expertise, customer care, and service. Do yourself a favor and call Advanced Concepts to handle your technology needs. I assure you, you will not be disappointed.

I spoke with Eddy Abuid this evening to inquire why my Hughes Net satellite service wasn't working…read morein my home. After talking with him realized I was on the wrong plan/data cap plan. So Eddy from Hughes Net increased my GB from 10 to 20GB so I was able to watch my Netflix movies. Well, I have to say he was very helpful. At the time I was speaking with him my service began to work very well. I hope this service continues as is. I would like to give a "Shout Out" to Eddy for fixing my problems. Hopefully this is the end of my internet interruptions. Thank you Eddy Abuid.

I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

Mimi is great! She is very patient and knowledgeable. She knows what she is doing! Always great to…read moredo business with her.

Took my older aunt into the Redding store as we could not figure out how to get her new phone to…read moreconnect to everything. Sean Abbott was absolutely amazing. He was very patient with her and knew just what to do to get things resolved. He helped show her how to access and do the simple things on a modern phone that most children are familiar with, but that older people sometimes have trouble with. Just an outstanding experience.

Josh was so helpful, patient. He is very knowledgeable and didn't rush the process of what I needed…read morehelp with. I would highly recommend him!

Did Nerds on call did not correct problem. Then went to store they could not correct problem, said…read moreI need home visit for $125, just paid them $350 to install new hard drive?

We tried "streaming" but found we really missed the features Dish TV offered. Called Woodfill and…read morefound the prices have gone down and they could install within the week. We're very happy we went back to Dish. Awesome customer service!

Excellent service! They installed my Starlink dish perfectly -- professional, on time, very…read moreknowledgeable and on top of that, great people. The setup is clean, secure, and working great. Highly recommend!

Extremely profession group of individuals. Love doing business with this company. They have 100% on…read moretime delivery dates and constantly stay in contact with you if ever a problem arises.

Jeff, the owner/operator of Redding Compucare was incredibly honest, helpful, and knowledgeable…read morethroughout our entire interaction with his business. We called him because of issues we were having with our WiFi system in our home that were producing poor internet speeds. Jeff proved to be very trustworthy and truly wanted to get to the root of the issues that we were having, so he came by to diagnose things himself. He was thorough in his approach and provided multiple options for us that would resolve the challenges we were experiencing. I would not hesitate to call Jeff and Redding Compucare for any computer or networking needs moving forward and would encourage anyone else to do the same!

Jeff is very knowledgeable and really cares for your problems and solves them quickly and…read moreefficiently. He responded in minutes. My pc needed some big fixes. He took it to his shop and returned it the same day! His pricing is fair, and he presents himself professionally. Can't go wrong here.

I have nothing but good things to say about the team at Shasta Computer Repair! I haven't had a bad…read moreexperience yet and I do a good bit of business with these guys! Awesome customer service. Great central Redding location. Quicker turnaround than competitors. Good pricing. Clean office. Professional staff. If you need your phone or mac repaired I highly recommend this company and the biggest reason why is because they are in it to help you and they don't mess around and try to sell you parts you don't need. Very trustworthy people here!

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone