I spoke with Eddy Abuid this evening to inquire why my Hughes Net satellite service wasn't working…read morein my home. After talking with him realized I was on the wrong plan/data cap plan. So Eddy from Hughes Net increased my GB from 10 to 20GB so I was able to watch my Netflix movies. Well, I have to say he was very helpful. At the time I was speaking with him my service began to work very well. I hope this service continues as is. I would like to give a "Shout Out" to Eddy for fixing my problems. Hopefully this is the end of my internet interruptions. Thank you Eddy Abuid.

I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

Kaleb the Spectrum specialist was amazing. For my daughter's 17th were upgrading my phone. He…read morehelped me every step of the way and it was a very easy process and also affordable. They only charge for the upgrade in Taxes. You cannot beat the cost of Spectrum. We have three phones and two houses. Kaleb was a wonderful Face for the business. He was the best we will be loyal because of the prices and customer service

Terrible service Terrible customer service…read more Agent was eating while talking to me. Told me to take my business somewhere else!!!

Keith has done an amazing job. Everything I asked of him he excelled in providing. He even…read moreexplained to me several different ways that I could save money. I'm honestly surprised that the telecom contractor would go this far to make customers not only happy but extremely satisfied. After this experience with T-com I would never dream of using another contractor for any services needed in this area. I'm originally from the San Francisco area, and we have great techs down there, but Keith is world class.

Keith at T-Com is Super Amazing! I had moved into a home where the previous owner took everything…read moreand didn't label the multi-room speaker lines. Everything was a mess and not working. Keith went to work and got me a new receiver, a switch and hooked it all up. He labeled all the different speaker lines and organized all. Now I can play the sound in multiple different rooms and he even chased down my wires and got my pool speakers working! He labeled all for me, walked me through everything and had me do a test run so I won't have any issues. I am Sooooo thankful for the Fantastic job he did! Keith will be getting all my business in the future when I do some upgrades to my system. He really knows his stuff and he is very personable. His prices are very reasonable too.

Directv has terrible customer service!!!! Can't hardly understand the agent and I can hear 5-10…read morepeople talking in the back ground. I asked to be connected to an agent in the US and the agent said he tried to connect me twice but couldn't. Looks like I'm going to have to change to back to Dish. Lousy service for $170.71 a month.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Don't ever buy this internet unless there are absolutely no other choices. It is much, much, much,…read moremuch SLOWER than dial up, it never works, you cannot watch videos or download music. You can't have Netflix or Youtube or an X-Box One since it REQUIRES INTERNET! They will try to fool you and say you can do these things, but you cannot. They will LIE, literally lie to you and feel no qualms about it. If you can get cable internet, or DSL, or dial up or those peer to peer or even cellular internet off of your phone is better than this. Do not be tricked, it will not work, you cannot function in the world with this crap excuse for internet and it only gets more expensive and slower as time goes on. They can literally get into your computers, cell phones, tablets, anything you use with their internet and log every single thing you do then are capable of shutting down your browser when they have decided your 10g are up. You think this is a lot of data, we use it up browsing the internet with no video, music, downloads, within 3 days each month. Clearly we are not using 10gigs of data in 3 days, but they say we are and our internet is down to less than dial up speed in seconds. They will learn how to block you from frequented websites to try and FORCE you to buy 1g for $10, which you must use by midnight and it resets anyway. There is no scrubbing allowed, so you can't just try and pause a video and wait for it to load, they block it.

I cannot understand how this place is still around. When I signed up they told me I could change…read moreservice at any time without consequences. This is a complete lie. So apparently when you want to cancel DVR service they make you get a new box, this box that I was forced to change to comes with a brand new 2-year contract. Never was I told that downgrading service would mean a new contract. On top of that I have called in several times to get it sorted out and the "customer service" representatives told me everything is fine and I can just finish out the first contract due to being misinformed, however when I called back to cancel they told me they never said that and by signing for the box I actually consented to the new contract and they will do nothing. I feel like there should be laws to protect consumers from this misleading way of doing business.

Mimi is great! She is very patient and knowledgeable. She knows what she is doing! Always great to…read moredo business with her.

Took my older aunt into the Redding store as we could not figure out how to get her new phone to…read moreconnect to everything. Sean Abbott was absolutely amazing. He was very patient with her and knew just what to do to get things resolved. He helped show her how to access and do the simple things on a modern phone that most children are familiar with, but that older people sometimes have trouble with. Just an outstanding experience.