I highly recommend this company for computer repair. I've been utilizing their services for over a…read moreyear and have always been satisfied with their prompt service and knowledgeable technicians. I recently had the pleasure of working with Michael, who went out of his way to help me with a hard drive replacement and a very unique software issue. Not only did he fix the problem, but he helped me find a solution to prevent it from malfunctioning again in the future. I am tremendously relieved to be up and running again at work. All of the staff/technicians I spoke to, including Josh and the receptionist are courteous and professional.

So grateful for Aion Tech. not only are they quick to respond when you have an issue, they really…read morego above and beyond to insure that all your questions are answered. Matt & Andrew have both assisted us with our business computers. Which we depend on, so being without them is not an option. Every time we've needed something worked on, not only do they fix it promptly, they offer long term solutions that fit our budget and maximize our computer's ability to preform. I can't thank them enough, and I am SO GRATEFUL for their continued help. Also they are well versed in Mac computers, which is a HUGE bonus since that's what we use. THANK YOU AGAIN AION!

Solid, smart, and easy to talk to. Helped in a pinch when I needed it. Thank you!!!read more

Best computer consultant I have ever used. Always reliable and they always have great solutions to…read moremy network problems

Dirk helped me connect my camera to YouTube live for streaming and he was awesome. Couldn't have…read morebeen any better. Thanks, Dirk!

Had a problem wiith y computer called another buisness in town, came out messed with iit saide I…read moreneeded a new hard drive. Could not get my problem fiixed. Charged $99.00. Callled Tech Remedy, Dirk had it running iin 20" wil use him again. 5 stars

Thanks to a P.G&E. power burst, my Starlink system was destroyed which then disabled our cell…read morephones. Dealing with Starlink support was very ineffective. We drove to Advanced Concepts and talked with Jim. Besides being a nice guy, he knew exactly what had to be done. All of our generation 2 Starlink system had to be replaced with generation 3. He received nothing from us but our sincere thanks, but when a technology issue raises its ugly head in the future, we will head to see Jim. We highly recommend Advanced Concepts in Redding.

Advanced Concepts is my go to for any computer or technology issues. I recommend them for myself,…read moremy friends and family, and any small business owners I know in Redding, California. This is the team you want working on networking problems or any technology challenges you may experience. Jim is their fearless leader, and I have had the pleasure of working with an excellent technician named Phil. They truly go above and beyond every time. Their pricing is fair, and you simply cannot beat their level of knowledge, expertise, customer care, and service. Do yourself a favor and call Advanced Concepts to handle your technology needs. I assure you, you will not be disappointed.

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

We had some hardware charges that we didn't expect. It wasn't Asurion's fault, just that the snow…read morehad ruined some devices. They helped us order everything and overall gave us a fair deal.

Okay, while my heart is STILL pounding, I want to give a Shout Out to BusinessWare (Wayne & Debbie…read moreFacca) for SAVING ME! I had an email that I knew was Phishing, and I wanted my computer to automatically move this to Trash. I know just enough about creating Rules in Outlook to be dangerous. ‍ So I created a rule to move future emails not realizing it was the identifier that was MY email address. POOF!! EVERY email I had in my Inbox going back to 2014 (some I refer back to from time to time) was GONE! Talk about blood pressure rising! I began to attempt to undo the new Rule, then thought "Stop while you're ahead, and call BusinessWare!" They were on it With a call back in 10 minutes, and were able to retrieve all the emails I lost AND removed the Rule! The damage I had done was put back to Right in 5 minutes over the phone with computer sharing expertise. Don't hesitate! Call when you have any issue with your computers! 530-223-3333

Wayne and his crew have always been a phone call away. I no longer live in the area and I am in a…read moredifferent timezone. It doesn't matter what time I call with a problem, the team at BusinessWare is remoting in to assist and get my business running again. A small business feel with big business capabilities. They truly care for our business and want to make sure we are running at 100%! Thank you Wayne and team!

Mimi is great! She is very patient and knowledgeable. She knows what she is doing! Always great to…read moredo business with her.

Took my older aunt into the Redding store as we could not figure out how to get her new phone to…read moreconnect to everything. Sean Abbott was absolutely amazing. He was very patient with her and knew just what to do to get things resolved. He helped show her how to access and do the simple things on a modern phone that most children are familiar with, but that older people sometimes have trouble with. Just an outstanding experience.

Great customer service! Very efficient and kind. I needed a new battery for my iPhone 11 Pro. The…read moreowner diagnosed the issue and had my phone repaired in less than 30 minutes. He is very honest and professional. It's clear that he is passionate about his business. The pricing was fair, and it was actually more affordable for me to bring my phone here than to bring it to the Apple store. There's also free wifi available to customers who need to wait in the lobby for their repair to finish. I would return for any future repairs!

Second time I wanted to use lightning phone repair. Called first and discussed my broken iPad…read moreglass. He asked a bunch of questions and said it would be better to replace However the iPhone glass case was replaced the same day after a call and his price was in step with other stores The value was he was available and a nice clean environment. Pleasant customer service