One of the cheapest gas prices in Providence. Great location & the employees are very friendly.read more

Was having issues rebooting my phone and Mr D*** fixed it in about 10 min. Thanks Sirread more

If you call customer service and someone answers the phone in less than an hour, it is a certified…read moremiracle.

Amazing customer service by Angel! This guy did a super professional job at taking care of my…read morebadly beaten phone! He made it like new and for a reasonable cost! This customer is happy due to Angel's insistence on doing a repair the right way! Thank you!

I have a 2012 MacBook I love. There was an issue with them charger and mainboard. Brought it here…read moreand they were so honest. They old me I'm better off looking for a compatible mainboard or same model MacBook with a bars screen. $155 with shipping for a good MacBook Pro matching my model - was in better shape than my existing MacBook. Has Cellular-Medic swap the hard drives for $60 and it works perfectly. I do not often post reviews, except for instances of amazing service I fully recommend or two experiences ( or more) with a business where I feel I need to leave a critical low star review (in hopes they can improve from it).

We switched to T-Mobile a few days ago and I needed to double check on some billing issues. Kevin…read morewaited on me and clearly explained the bill and the breakdown of the items. This store is the one corporate store in the Providence metro area. All the other ones are authorized dealership stores, so the level of expertise is higher here. Happy with my experience.

Total garbage of a company - 90 yo mother bought a trac phone after my father died - we asked a…read morethousand questions - we prepaid for a year of minutes - they said that is the only charge we would ever get - she cancelled the phone with the unused minutes on it - not mobile is billing her for the phone and for a "free" tracker they through in for $0 when we got the phone - what type of company is this? tried calling customer service a month ago and they said they would investigate - never heard back from them despite repeated calls - late fees keep add on - is this how you do business??? shame on you.

My husband and I were thinking about switching our Verizon cell phone carrier to other cell phone…read morecompany. The reason was because we wanted to add another line to our cell phone account. We found one carrier that we thought it's a good deal. But, before we proceed to the new carrier, my husband thought to stop by at the nearby Verizon Retailer on Mineral Spring in North Providence, RI. He thought we should check first if we could get a better deal by adding a line. As soon as we walked into the store, we were greeted warmly by Isaac Le. Immediately we felt so welcome and very comfortable with him. Isaac explained to us efficiently about the current cell phone promotion. Of course, the promotion was very attractive, but we thought it's still pricey. We wanted to downsize our cell phone bill. So we decided to check with the other carrier. Isaac was so professional and understanding, the qualities we liked. We went ahead to the other carrier. Yes, the bill was much lower for three lines and my husband's friend that uses the carrier is happy with it. We love the lower bill, but not happy with the poor customer service and we didn't like the cell phone model they have. Without wasting our time, we went back to Isaac Le the same day. We immediately decided to add another cell phone line. Isaac Le is very patience and sincere. He really listened to us, attentive, and has great knowledge of the product that is the Android we purchased that day. Because of his great explanation about the wireless charger, we also bought two wireless chargers for our home and vehicle. We were so pleased with his clear communication skill. Isaac was also very helpful. He went above and beyond. There were things about the new Android we didn't understand. Isaac took his time to explained to us until we understood the product. We decided to keep Verizon because of the great customer service. Thank you Isaac Le for making our choice simple and easy. We are very happy with our new Android and the wireless chargers. My husband and I are extremely happy with Isaac Le's excellent customer service, and we highly recommend him to anyone!

Steven is the man! It's been about two weeks since I visited and was never happier. He found…read moreseveral deals to lower my monthly payments I never could've found on my own, reducing my monthly bill by a whopping $40 a month. Two new iPhone 16s with a new contract and he did all the work and transfers there in the store in about 2 hours. Didn't even try to sell us anything we didn't need, just straight up service. Explained everything multiple times to make sure I knew what I was signing. Couldn't be happier! Definitely going to be returning for future business with them.

We went to kiosk earlier and had a GREAT experience! Needed…read moreto have my Apple 3 watch screensaver replaced and I have to give a shout out to Ms. Flores who is not just a pretty face with amazing brows. She did the install on my watch in no time at all minus the dreaded air bubbles. ( Shame on Best Buy Warwick location ) I inquired about having my cracked screensaver on my iPhone and she did that as well.

Unfortunately I am unable to contact them, for when I dial their phone number, it goes directly to…read morean automated response stating to leave a msg, followed by another msg stating that the voice mailbox is full. I don't even know if this location is still open...

What a nice staff! I was downtown and received a notice from messenger on my smartphone. It…read morelooked suspicious, like it might have a virus, so I wanted to delete it ASAP but couldn't figure out how. Well, I walked into Metro PCS, where I do not have an account, and asked Littel for assistance in this matter. It didn't matter to her that I was not a customer, she helped me without hesitation and resolved the issue. What amazing customer service, when my current plan runs out, I'm definitely going to look for Littel at Metro PCS.

And what Metro since 2012. I called customer service woman told me I could get the iPhone 13 today…read morewhich is March 16th 2025 for 75.00 they will mail the phone to me within 3 to 5 business days. Then after the 30 days all I had to do was drop down to the $35 flex plan. I told her I'm going to call back if that's okay well I still get the same deal you know I was like this is recorded said yes the line's recorded. I call back I explained to them what I was told they said oh no nope we don't have that they would never say that I said well you can go back and listen to the recording she's like yep my manager is listening to it okay. She puts me on hold comes back and says yeah we can't find that recording you never called today oh I have proof I called today because I have the number the time or when I called I called twice two times today. If I didn't have such a good deal on my three lines I would not be with this company. They are horrible they lie they cheat they're sneaky they are pathetically untrained unprofessional ignorant people. And what is makes me so upset is that she's going to tell me there's no recording and that I never called in today oh I called in today I most certainly did I called him twice they just don't want to give the deal that the other customer service woman told me I was going to get today they don't want to do it So it's easy for them just to say you lie So my advice is if you don't have to go to MetroPCS don't do it.