A Cox technician came to check our router and replace a WiFi Pod if it wasn't working. The…read moretechnician was completely unprepared when he arrived and knew nothing about replacing the pod. He told us to call and schedule another appointment for a replacement pod (even though when we called, we clearly explained the pod seemed to be the issue) or visit a nearby Cox store. I just returned from the Lincoln RI store to replace a non working Panoramic WiFi Pod 2.0 devise. The devise was only few months old. The clerk after a short conversation (telling me the technician didn't tell me to pick up a replacement) he gave me a replacement Pod and told me there should be a charge because it has a 30 day warranty. When I returned home and opened the package and read the directions to install/activate. Those directions explicitly stated the devise had a 1 year warranty. The clerk was a male, early 30s(?) with a receding hairline. Cox may have outdone themselves today. First they sent a technician unprepared to deal with the issue we described when calling for service, Then, at their store, that clerk told me the technician never said to go to a store to have the pod replaced and followed that up with telling me the devise had a 30 day warranty when the printed directions clearly stated a 1 year warranty. If you ever need to define the word incompetent, try substituting the word Cox.

Needed to order special remote control. We were helped by Tracy and Peter. Awesome service. It's…read morenice when the employees are courteous, professional, and knowledgeable. Store is super nice. Clean, comfortable, and bright. I recommend this store.

Gotten everything from groceries to winshield wiper blades to TV comportments to kitchen ware. So…read moreconvenient to have nearby. Return policy is excellent. Haven't done same day Groceries so comprehensive and affordable. Youll never want for anything when you come here. Cons are no tap to pay which has resulted in Depenent on having Walmart app and account to look up item locations otherwise you'll spend forever wandering the shelves

Great: value, stock, price, inventory and offering options can't be beat…read more Sucks: parking is a big B! Parking lot is always littered with trash. Mfs always side parked in the front of the store and you have to weave around because of this. Checkout: about 3-4 checkout lanes. Self checkout has a good amount of counters but it's always a zoo there.

The service we received was polite, prompt, and helpful. However, I will never return to this…read morelocation. They have plug in air fresheners in almost EVERY outlet, I counted at least 6 around the perimeter of the small store. The smell is overpowering, and by the time I left, I was having a full blown asthma attack and fighting a migraine. This store is literally toxic.

SCAMMERS. We went in to see if it would be more affordable…read moreto bundle my husbands phone with our internet, and it was! There was a great promotion going on that we were able to take advantage of, installation went great, technician that installed fios was awesome, and they told us that they would take care of the closing fees for terminating our service with our previous carrier. What they DIDN'T tell us was ANYTHING about how that process works. So, six weeks later we got hit with a LARGE bill from our previous carrier, leaving us with almost nothing leftover for Christmas shopping. We then called customer service and this carrier store, they both gave us different answers on what went wrong. Ultimately we applied for a refund for the bill online and they gave us a deadline of 12/14 for it to be verified. It is now 12/18, and after several phone calls trying to get through to customer service, several callbacks from the representative, and about 3 hours of our day- we've been told it will take another SIX TO EIGHT WEEKS to get our money back. If we were told how the process works in the first place, this would not have happened. The carrier store either would've handled it correctly and covered the bill the first time, or they would've told us about the wait and we wouldn't have started service with them at all. Absolutely ludicrous in terms of transparency and customer satisfaction. We are absolutely infuriated.

I went to the Verizon store in Cumberland Rhode Island on Mendon Road. I worked with Jordan. He was…read moreawesome. Did a great job.

Our customer experience yesterday at this store was exceptional! My husband and I walked in…read moreyesterday and within an hour we switched from our Sprint carrier to Verizon! Thank god because our Sprint service was terrible!! Chris Fazah, the assistant manager who took care of us, was so professional and knowledgeable. He made the whole process painless!! Verizon even paid out what we owed to sprint to ditch them too! No joke! My husband and I have excellent service now and we can actually call each other without our phones kicking to VM! We couldn't be happier with our decision to switch. We would recommend this verizon store to anyone! If YOU are thinking about switching your phone service to Verizon heres what u need to know: 1. Bring your account # and password from your existing carrier 2. Know how much data you use every month so u dont buy to much with your new package (we use 1.5-2GB a month). Talk and text is unlimited with verizon so no need to worry there. 3. You will most likely need to purchase a new phone with verizon and not be able to keep ur old phone. The payment for your new phone is incorporated into your monthly service payment. I got the iphone 6s (30 bucks a month) and my husband got the samsung galaxy 6s (24 bucks a month). If you still owe $ on your old phone no worries, remember, verizon pays that off for you! 4. You will have to open your wallet the day you switch. You will need to pay the sales tax on your new phones, and of course that depends on how much your phones cost. Remember, getting a new phone might also require new accessories (think case, charger, protector). Our new combined monthly verizon bill payment is now: $162 (this includes the monthly installment payment on our 2 new phones, service fees, and $22 of this insures both phones).

After a long stressful process of trying to place an insurance claim with a clearly damaged phone…read morefor 2 days. I had the pleasure of being assisted by Tatiana at the Lincoln location. She was knowledgeable, helpful, and was relatable to my situation. Kudos to the exceptional staff.

Went to the store today thinking I needed a new screen on my phone since it had numerous cracks on…read more It turned out to be just the screen protector. Yeah, for me. While there I picked up the Samsung watch for only $10 a month (free watch). They even set up the entire watch for me and synced it with my phone. Great customer service.

This location is very busy. I had call a head for a phone to put on hold. Im glad I came to this…read morelocation. The staff here is very nice and helpful. They are on point and they want you to have the best experience. They don't want to sell you anything you don't need. I would def recommend it. I would recommend it then any T mobile.

Murph was awesome! He helped 3 of us through transitioning into new phones and our phone bill went…read moredown. He even put all of our protective glass on for us. Really happy with our experience. Thanks Murph!

Best model shop I've ever been to!…read more This place is absolutely bursting with amazing well-priced mech kits and products for hobbyists. If you're looking for gundam, historical model kits, Warhammer, ttrpg minis or just something cool: this is the place to go! I found a kit that has been sold out online for months- total score!! Staff was very kind and helpful. It's a small shop but has great vibes and if you need help finding things- just ask! The entrance is a bit confusing to find; it's through the shared doors in the plaza and up the short set of stairs. Ample Free parking in the area :)

Awesome store! The owner is really nice and knowledgeable! They have a pretty big selection of…read morestuff from all kinds of different brands! The prices are fair too which makes this one of my favorite model shops now!