Got my phone screen fixed last week after I'd dropped it. They took me the same day and were done…read morein an hour. I had to bring it back today to have something looked at and he finished it in 20 minutes. One of the gentlemen ran it out to my car so I didn't have to unbuckle my daughter from her car seat. Thank you! Phone is as good as new!

Do not, I repeat, DO NOT give this place your business. I took my Motorola cell phone there for a…read moresimple battery replacement on August 19. The tech ordered the battery. He gave me a receipt for a $26.75 deposit on a $53.50 bill. I was told it would arrive on August 24. I called that day in the afternoon but was sent to voice mail. I left a message but was never called back. I drove to Screen Doctor, a 20 minute ride, on August 26 to check on the battery's status, and after he made an online check he told me that it wouldn't arrive until August 28. By August 29 I hadn't heard back, so I called in the late afternoon and was told that he had to go to the shop to see if the battery had arrived. He would call me back in five minutes. He never did. On August 29 I called again and left a another message, this time I was irritated.. Someone got back to me in about five minutes. He said he would go to the shop and check on the battery. He called back a few hours later and said that it had arrived. I told him I'd pay for the battery but I didn't want to have him install it after all the trouble I'd had. I went there today, Sept 1. The tech I saw, who was relaxing with his feet up on the counter, chatting with someone, went in the back room, mumbling something I couldn't understand, and came out telling me it wasn't the right battery. He gave me back my money. Three trips, wasted time, and nothing to show for my effort. I give Screen Doctor 5 negative stars. One of the worst experiences I've had with customer service.

Go here if you've broke your cell phone screen!!! HIGHLY RECOMMEND. Prices are reasonable and the…read morestaff are sooooo friendly. They have lots of tablet cases, iPhone cases, iPad cases, etc. check them out. I'll be back again :)

Great shop, great responses, Jon is a cool dude, fluently bilingual, amazing atmosphere.read more

From the owner: We offer 3 different quality screens. While the competitor only offers one type of aftermarket…read morescreen at a high price. Here we offer aftermarket, premium and original screens. Most repairs are 15-20 minutes out the door. We offer a 30 day warranty with all our services. Best Prices In the CITY!

Great fast service. Good warranty helpful staff, I'd definitely go back for any other repairsread more

I have nothing but great things to say about Jay and his computer repairs. I've had issues with my…read morecomputer keyboard for a year. Took the computer (Mac laptop) to another place and they cleaned it and replaced keys but 3 keys ended up not working after that service. I finally took it to Jay and he fixed it all up and replaced the keyboard in a week. I will absolutely go back to him for other repairs (hopefully won't have to but glad to have a reliable tech)! Highly recommend!

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

I went to the Verizon store in Cumberland Rhode Island on Mendon Road. I worked with Jordan. He was…read moreawesome. Did a great job.

Our customer experience yesterday at this store was exceptional! My husband and I walked in…read moreyesterday and within an hour we switched from our Sprint carrier to Verizon! Thank god because our Sprint service was terrible!! Chris Fazah, the assistant manager who took care of us, was so professional and knowledgeable. He made the whole process painless!! Verizon even paid out what we owed to sprint to ditch them too! No joke! My husband and I have excellent service now and we can actually call each other without our phones kicking to VM! We couldn't be happier with our decision to switch. We would recommend this verizon store to anyone! If YOU are thinking about switching your phone service to Verizon heres what u need to know: 1. Bring your account # and password from your existing carrier 2. Know how much data you use every month so u dont buy to much with your new package (we use 1.5-2GB a month). Talk and text is unlimited with verizon so no need to worry there. 3. You will most likely need to purchase a new phone with verizon and not be able to keep ur old phone. The payment for your new phone is incorporated into your monthly service payment. I got the iphone 6s (30 bucks a month) and my husband got the samsung galaxy 6s (24 bucks a month). If you still owe $ on your old phone no worries, remember, verizon pays that off for you! 4. You will have to open your wallet the day you switch. You will need to pay the sales tax on your new phones, and of course that depends on how much your phones cost. Remember, getting a new phone might also require new accessories (think case, charger, protector). Our new combined monthly verizon bill payment is now: $162 (this includes the monthly installment payment on our 2 new phones, service fees, and $22 of this insures both phones).

Very accommodating. Quick service and fair pricing. I would highly recommend this business!…read more Parking was easy and there's plenty to do nearby while you wait for your phone to be repaired.

Came from New York City. My phone was having issues. And found Mr. fix and customize during my work…read moretrip. He called two people to find my super rare battery for my iPhone 13 mini & went above and beyond! I highly recommend them. I shared this business with my acquaintances during work who live in Rhode Island I look forward to putting the Mr Fix magnet on our fridge in NYC! Absolutely nice fellow. Full of knowledge.