During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

Excellent customer service. Adriel was very informative and helpful in finding me the best phone…read moreplan to fit my needs and budget.

While we had a good experience placing an order with Adriel, our experience when we went to pick up…read moreour devices was horrible. I believe the sales associate was Sean. He was extremely rude and was unable to help us. We left without our devices and will not be visiting this store again.

Great fast service. Good warranty helpful staff, I'd definitely go back for any other repairsread more

I have nothing but great things to say about Jay and his computer repairs. I've had issues with my…read morecomputer keyboard for a year. Took the computer (Mac laptop) to another place and they cleaned it and replaced keys but 3 keys ended up not working after that service. I finally took it to Jay and he fixed it all up and replaced the keyboard in a week. I will absolutely go back to him for other repairs (hopefully won't have to but glad to have a reliable tech)! Highly recommend!

Our customer experience yesterday at this store was exceptional! My husband and I walked in…read moreyesterday and within an hour we switched from our Sprint carrier to Verizon! Thank god because our Sprint service was terrible!! Chris Fazah, the assistant manager who took care of us, was so professional and knowledgeable. He made the whole process painless!! Verizon even paid out what we owed to sprint to ditch them too! No joke! My husband and I have excellent service now and we can actually call each other without our phones kicking to VM! We couldn't be happier with our decision to switch. We would recommend this verizon store to anyone! If YOU are thinking about switching your phone service to Verizon heres what u need to know: 1. Bring your account # and password from your existing carrier 2. Know how much data you use every month so u dont buy to much with your new package (we use 1.5-2GB a month). Talk and text is unlimited with verizon so no need to worry there. 3. You will most likely need to purchase a new phone with verizon and not be able to keep ur old phone. The payment for your new phone is incorporated into your monthly service payment. I got the iphone 6s (30 bucks a month) and my husband got the samsung galaxy 6s (24 bucks a month). If you still owe $ on your old phone no worries, remember, verizon pays that off for you! 4. You will have to open your wallet the day you switch. You will need to pay the sales tax on your new phones, and of course that depends on how much your phones cost. Remember, getting a new phone might also require new accessories (think case, charger, protector). Our new combined monthly verizon bill payment is now: $162 (this includes the monthly installment payment on our 2 new phones, service fees, and $22 of this insures both phones).

I went to the Verizon store in Cumberland Rhode Island on Mendon Road. I worked with Jordan. He was…read moreawesome. Did a great job.

I've found good deals here on a variety of things. I've never pawned anything so I can't speak to…read morethat aspect of the business, but their merchandise is very fairly priced, and the staff are very nice

Thanks for helping me out with the gold jewelry I really appreciate your help. I'm definitely going…read moreback!!!!

I had an issue with my samsung phone in which samsung was unwilling to help. After spending…read morecountless hours on the phone, this company stepped in and saved the day. Upon arrival I was warmly welcomed to the store by Lindsey. She was aware of my situation and stopped whatever she was working on and assisted me. Her and her coworker Bryan really turned a horrible situation into something positive. They went over and beyond and treated me like VIP. Both had great customer serivce skills and worked really hard to resolve the situation. Thank you Lindsey, Bryan and Jill, for all of your help! If you are looking to get your cell phone repaired, THIS IS YOUR PLACE!

If you're being sent here by an Asurion claims page do yourself a favor and do not trust a single…read morething they told you and call the store instead. I was told to just show up any day at any time and that the repair usually takes an hour, luckily called before heading over to find out they wanted me to make an appointment and the repair would take 2-3 hours.

Free , no interest loans for any items under $100!! They have been in around as a company for $20…read moreyears and are trusted! Nice guys too!

Item was exactly as described. Called and worked out the price so the transaction was fast and…read moreaccurate. The girl that handled it was very pleasant and professional. Highly recommend.

Family owned & operated for over a 100 years. I love supporting local businesses. Nothing warmer…read morethan a fur. Saved my bones.

Sheldon is a great, friendly guy! However, He had my Fur…read moreCoat since April 15, 2025. We have moved from Providence to Maine. He was doing alterations on my coat, and we have had some contact but as of today, I have not heard from him since September. No one from the business will call me back!! NOT SURE WHAT TO DO ABOUT THIS, DOES ANYONE KNOW HOW TO CONTACT THE BUSINESS?????