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Lincoln, RI

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T-Mobile Authorized Retailer

4.5 (8 reviews)
Closed • 10:00 am - 8:00 pm

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Verizon Authorized Retailer, TCC

Verizon Authorized Retailer, TCC

2.8(8 reviews)
3.4 mi
•$$

The service we received was polite, prompt, and helpful. However, I will never return to this…read morelocation. They have plug in air fresheners in almost EVERY outlet, I counted at least 6 around the perimeter of the small store. The smell is overpowering, and by the time I left, I was having a full blown asthma attack and fighting a migraine. This store is literally toxic.

SCAMMERS. We went in to see if it would be more affordable…read moreto bundle my husbands phone with our internet, and it was! There was a great promotion going on that we were able to take advantage of, installation went great, technician that installed fios was awesome, and they told us that they would take care of the closing fees for terminating our service with our previous carrier. What they DIDN'T tell us was ANYTHING about how that process works. So, six weeks later we got hit with a LARGE bill from our previous carrier, leaving us with almost nothing leftover for Christmas shopping. We then called customer service and this carrier store, they both gave us different answers on what went wrong. Ultimately we applied for a refund for the bill online and they gave us a deadline of 12/14 for it to be verified. It is now 12/18, and after several phone calls trying to get through to customer service, several callbacks from the representative, and about 3 hours of our day- we've been told it will take another SIX TO EIGHT WEEKS to get our money back. If we were told how the process works in the first place, this would not have happened. The carrier store either would've handled it correctly and covered the bill the first time, or they would've told us about the wait and we wouldn't have started service with them at all. Absolutely ludicrous in terms of transparency and customer satisfaction. We are absolutely infuriated.

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Verizon Authorized Retailer, TCC - This store is IN the Lowes plaza!!!

This store is IN the Lowes plaza!!!

Verizon Authorized Retailer, TCC
Verizon Authorized Retailer, TCC

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Verizon Authorized Retailer - Wireless Zone

Verizon Authorized Retailer - Wireless Zone

4.2(5 reviews)
2.4 mi

I went to the Verizon store in Cumberland Rhode Island on Mendon Road. I worked with Jordan. He was…read moreawesome. Did a great job.

Our customer experience yesterday at this store was exceptional! My husband and I walked in…read moreyesterday and within an hour we switched from our Sprint carrier to Verizon! Thank god because our Sprint service was terrible!! Chris Fazah, the assistant manager who took care of us, was so professional and knowledgeable. He made the whole process painless!! Verizon even paid out what we owed to sprint to ditch them too! No joke! My husband and I have excellent service now and we can actually call each other without our phones kicking to VM! We couldn't be happier with our decision to switch. We would recommend this verizon store to anyone! If YOU are thinking about switching your phone service to Verizon heres what u need to know: 1. Bring your account # and password from your existing carrier 2. Know how much data you use every month so u dont buy to much with your new package (we use 1.5-2GB a month). Talk and text is unlimited with verizon so no need to worry there. 3. You will most likely need to purchase a new phone with verizon and not be able to keep ur old phone. The payment for your new phone is incorporated into your monthly service payment. I got the iphone 6s (30 bucks a month) and my husband got the samsung galaxy 6s (24 bucks a month). If you still owe $ on your old phone no worries, remember, verizon pays that off for you! 4. You will have to open your wallet the day you switch. You will need to pay the sales tax on your new phones, and of course that depends on how much your phones cost. Remember, getting a new phone might also require new accessories (think case, charger, protector). Our new combined monthly verizon bill payment is now: $162 (this includes the monthly installment payment on our 2 new phones, service fees, and $22 of this insures both phones).

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Verizon Authorized Retailer - Wireless Zone
Verizon Authorized Retailer - Wireless Zone

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T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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