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    Cho's Electronics Lab

    Cho's Electronics Lab

    (5 reviews)

    Cho is awesome. Super fast turnaround time and clear communication…read more He fixed my TV once and provided a 3-month warranty in case any more issues arose, he would fix it again free. That happened, so I returned and he quickly fixed it again. Unfortunately, I made a bad TV choice and the issue stuck no matter what. He advised me not keep trying as it wasn't worthwhile financially. However, he offered me a credit for one of the used TVs he was selling, which was a great deal. In short, he has the expertise to fix what can be fixed, and the caring to take care of you (not just try to rack up a bill for himself). Very fair, friendly and helpful.

    I brought my amp to this guy. The only thing wrong with it was 1 speaker jack was not working. The…read moreday I brought it to him I had been using it that morning and all the sound was working loudly. He fixed the jack but then told me it don't get loud when pumping up the volume. He did something and messed it up and dared to ask more money in the line of 200. 00 on top of the money he took already. I also gave him my cd player that the belt broke. He replaced the belt then told me the machine had to be re-calibrated and it was a pain in the butt so he wanted another 185.00. So what this guy did was charge me diagnostics charges despite me telling him what exactly was wrong and he confirmed I was correct. I left the cd player there believing it was not worth additional repairs. It was a sony cd player that stored 300. A month later I called sony and told them about this and they told me no such thing needed be done just because the belt broke. I found out that my CD player actually was worth 1200.00 as a classic being sold on amazon and that was what led me to call sony. I found out that he shorted out the pre-amp on my amp when he took it apart.

    Spectrum

    Spectrum

    (131 reviews)

    Constant outages saved for Monday Mornings without failure. By far, BY FAR, the single worst…read moreexperience I've ever had with Internet services. The only thing that works is their bill collecting.

    Spectrum has good prices, and I won't deny that. But I'm extremely disappointed with my experience…read moreso far. Before switching from my previous carrier, I called Spectrum with several questions because I wanted to be sure I was making the right decision. I don't know if the answers I received were just meant to convince me to switch, but they were not accurate. Maybe the agent was poorly trained, but the information she gave me was not correct. I had three lines with Verizon, all on 36‑month contracts. I originally purchased two Samsung S23 phones and one iPhone 14 through Verizon. Last year, I upgraded my own phone from the S23 to the S25, buying it directly from Samsung's website and financing it through Affirm. I explained all of this to the Spectrum agent and asked if this phone would also qualify for the buyout program. She told me yes--that all phones on the lines I transferred to Spectrum would be paid off, even if they were purchased outside Verizon. I understood that the buyout program was meant to attract new customers, so it made sense. I even told her that I still owed $240 on the S23, which still appears on my Verizon bill, and that I still have that phone with me. But for me, it would be more beneficial if the S25 were paid off, since that is the phone with the higher remaining balance. I made it very clear that I didn't want any surprises after switching. She reassured me that this situation was common and that there would be no problem. After switching to Spectrum, I submitted all the documents to the buyout financial group exactly as the agent instructed. To my surprise, they only approved the remaining balance for the phones originally purchased through Verizon--not the S25 I bought through Samsung. I called, explained everything, and asked them to review the recorded call, since every call begins with a message saying the conversation is recorded. I wasn't making anything up. They opened a ticket, escalated it to a manager, and after days of back‑and‑forth, the manager told me the best he could do was offer a $20 compensation for the mistake. I explained again that if I had been given the correct information, I could have chosen to activate the line with the S23 I still owe $240 on, using the buyout program properly. Now I have to pay that out of pocket. I repeated that I was misinformed by the Spectrum agent with a false promise. Even so, the manager insisted that $20 was the best he could offer. Terrible management. He could have done more. I'm sad and frustrated with this beginning at Spectrum.

    DISH

    DISH

    (24 reviews)

    I had dish for 17 years and the bills were outrageous. The service wasn't great either had 250…read morechannels because if nor I'd not get the channels I really wanted and literally I only needed like 4 channels. They sucker u in with lies etc. I finally had enough got a roku and better internet and terminated service. When I called to cancel I thought they'd try get me something like better deals or prices but nope not even sorry to lose u as a loyal customer etc. They're prices are ridiculous. And I can't understand why especially with all streaming apps and roku etc. U think they try to lower or keep their longtime loyal customers. One more thing my bill literally for top 250 nothing more was 200$ a month and if u were late they shut service off. Sad and really seems like dish is going be a thing of past sooner then later in future

    I have been with dish for several years, but when It came to my move to a new apartment, which I…read moreasked to be moved on the first of October the incompetence I received was just plain stupid. I explained to a supervisor that most of America moves on the first of every month. Her response to the me was her saying that she was American ???? Ok what does that have to do with what I am saying ? I reiterated that most America moves in to an apartment on the first which is the date I ask for in the first place. Her response was "well I live in a house so . Again good for u here is a fucking cookie bitch . What does any of that have to do with my service inconveniencing me ? Wow . I can't . Sincerely unsatisfactory

    DIRECTV

    DIRECTV

    (16 reviews)

    College Hill

    They are making decisions on what their customers can and cannot watch, getting very political…read more Center right channels being subjected to sound problems, interruptions, etc whereas no other channels experience this. Not a coinsidence rather orchestrated

    LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

    Cox Store - televisionserviceproviders - Updated May 2026

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