Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

We were very happy with Art's Wired Electronics and the work he performed. The 4K security cameras…read moreand security network are exactly what we were looking for. Art and his team were prompt, responsive, and professional. I would recommend to anyone.

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

Highly recommend Sharif! Here's why:…read more - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

I recently started another business and was in need of a new VoIP phone system. With so many…read moreoptions out there the process was overwhelming. After contacting Aaron at BTS, he made the process extremely simple. We were presented with multiple options with the pros and cons of each solution, and ultimately decided on 8x8 as our hosted VoIP provider through BTS. The price was the same as working with 8x8 directly and BTS provided one of their technicians onsite free of charge to setup all of the phones. I highly recommend BTS for all of your business communication needs!

The whole team is great, answered all our questions and were knowledgeable - even save us money!…read moreOur new VoIP phone system is amazing, we're so glad we made the switch!

i was with them since 2005 and it seems the owner changed...ver very bad customer service...sad…read more...I'm out now ...

. raza communication, not fixed my problem since 9 days…read more Every time they give a non working number, it does not work. I am feeling very much harassed . Madan Lal Gupta Sacraento

Let me tell you one thing about this company. I was having problems with my copy machine / fax…read moremachine I have to get out a invoice for a customer. I had panic for a brief second I looked on Yelp to get someone pretty quick. So I can get this done by the end of the day. Low and behold reliable came to my rescue I would recommend this company to anyone thank you reliable.

From the owner: auto dealerships, manufacturing, ERP, Reynolds and Reynoldsread more

I've worked with Active Telephone & Data for about 10 years. They helped us set up data networking…read moreand phones in a remote office and then helped us move the phone equipment to our main office once we closed the remote office. For many years they were our "go-to" provider for anything related to our old Nortel phone system, including helping us recover from a lightning strike. Recently they helped us convert from the Nortel system to their own VOiP solution. The conversion was seamless and the system works flawlessly for our 10 person studio. The best thing about them, and the reason we chose Active Telephone over another solution such as Vonage, is their customer service. If we have any questions or issues, it's great peace of mind to know we can call Marty or Bob and they'll be at our office fixing the issue whenever necessary. I cannot give any higher recommendation than I can for Active Telephone & Data.

From the owner: Active Telephone & Data is operated as a 1-man operation and installs Voice and Data cables, Fiber…read moreOptic cables, paging systems and Wi-Fi networks. I have been in business since 1995 and primarily provide troubleshooting and repair or cables of all kinds, paging systems and data networks. I do not use any subcontractors.

Comcast/Xfinity is the best internet provider that I have found as far as the speed & reliability…read moreof their coverage & internet access. As far as contacting a person when service is needed they are pathetic & severely lacking. Zero Stars Everything is automated. The recorded responses don't give you the option you need to talk to a person for technical support. I recently bought a new modem & router. Whenever you change the modem you need to contact Comcast to send a signal to the new modem. This can prove to be a lesson in futility. I called repeatedly to an endless loop that didn't provide the options I needed. If your already an existing customer FUGET ABOUT IT. Your kind of F-ucked if you need help. I even tried to call as a new customer to get a person hoping I could get transferred through the correct channels. As a potential new customer I went 2 for 2 w/an instant connection to a person. As soon as they knew I didn't need new service they hung up. WTF?

I gave this review on google, but xfinity as a whole is just terrible I'll post here too…read more Repeated Miscommunication, Poor Service, and Zero Accountability My experience with Xfinity Mobile has been, without exaggeration, one of the most frustrating and disappointing customer-service experiences I've ever had. The issues stem from three areas: the in-store experience, the phone/virtual support team, and the opaque "third-party" partners Xfinity relies on. The lack of communication between these groups creates a cycle where customers suffer for mistakes Xfinity refuses to take responsibility for. 1. In-Store Experience (This Location in Particular) The staffing and overall service at this location have been consistently disorganized during multiple visits. It routinely requires several employees to assist one customer, yet no one seems fully informed about the process they are handling. A. Phone Trade-In Experience: When my elderly father and I traded in our previous devices--both in perfect working condition--the store transferred his data and told him he was "good to go." They failed to inform him that the phone needed to be reset and have the passcode removed before sending it to their third-party evaluator. As a result, the device was rejected and returned for being "locked," despite not being damaged in any way. We then spent over three months going back and forth between the store, Xfinity support, and their unnamed third-party vendor, only to be told there was nothing they could do. My father, a senior citizen, was ultimately stuck paying for the phone entirely due to incomplete instructions and misinformation provided by Xfinity staff. B. Apple Watch Service Issue: During a recent visit for an Apple Watch issue, once again multiple employees were assisting one customer, and the associate helping me was multitasking despite my request that he complete one task at a time due to previous errors. Unfortunately, the transaction was still processed incorrectly and assigned to the wrong account--creating yet another layer of complications. 2. Phone & Virtual Support The phone support team appears to be completely disconnected from the in-store system. They cannot look up claims, cannot see store-related transactions, and cannot contact the store directly--because the physical store, unbelievably, has no phone line. Calling for help does not save time; it adds more confusion. Each department has visibility into only a small part of the account, and no one has full access to resolve issues created by the store. 3. The Mysterious "Third-Party" Xfinity's reliance on unnamed third-party partners creates even more problems. Representatives avoid clarifying who they actually work for, whether they are part of Xfinity, insurance, or an external evaluator. This lack of transparency makes it nearly impossible to track down responsibility when errors arise. In my most recent call, I provided every piece of documentation--including receipts, dates, and claim details--only to be told that my claim number was not associated with my account. This was due to incorrect information entered by the store. And once again, the burden was placed entirely on me to resolve an error I did not make. Overall I rarely write reviews, but the level of disorganization, miscommunication, and lack of accountability across every part of Xfinity Mobile has been unacceptable. Customers should not have to spend months correcting the company's mistakes, nor should elderly customers be misled through incomplete instructions that cost them money. The store blames the phone support team. The phone support team blames the store. Both blame a vague "third party." And ultimately, the customer pays the price...financially, timely and emotionally. I strongly caution anyone considering Xfinity Mobile to be prepared for fragmented support, inconsistent information, and very limited accountability.

Robert and his team have provided VoIP phone services for our home and office for several years…read more Since we manage associations we have a fairly complex phone system and Robert's team sat down and patiently listened to what our needs were and delivered on each one. They are also easy to reach and responsive whenever questions come up.

I have happily recommended Open One Solutions to several clients and colleagues with universal…read moresuccess. They simply know what they're doing in the complex world of VOIP. Open One and it's founder, Robert Harney, provide a single source for those needing phone and data systems that bring them into the world of VOIP. They work seamlessly with a company's tech team to make the conversion and installation go smoothly. They also have provided training and support for their clients. No matter if you're a small, 5-person office or a larger firm, you're in good hands with Open One Solutions.

I've been a loyal T-Mobile customer for 9 years (and with Sprint before that), and both of my…read morerecent visits to TMOBILE at Norridge and across from HIP locations were extremely disappointing. Thinking maybe it was just that HIP mall location, I went to the other T-Mobile across the street from the mall. Unfortunately, I had a nearly identical experience. While the two employees there were busy with another customer, I still waited over 10 minutes without so much as a "we'll be right with you." I understand stores get busy, but a simple acknowledgment is basic customer service. Both of these visits left me frustrated and disappointed. Customer service should never make you feel invisible, especially when you've been with the company for nearly a decade. These Norridge locations are not representing T-Mobile well, and I hope management seriously addresses the lack of professionalism and willingness to assist customers. When I was acknowledged, I was escorted to a laptop and enter the claim myself. (As if I worked there.) I complied, sat down with a laptop, and entered all of the information on my own -- filing the claim. In my opinion, that is her responsibility as a T-Mobile customer service representative. Later, when I called T-Mobile directly, I was told employees are supposed to help customers with claims in-store, which confirmed that she chose not to fully assist, which in comparison over the phone service is night and day.

I went in to transfer my phone over from the old Apple to the new. I arrived at 6:35 and they were…read morequick to tell us if your transfer isn't done with us you have to leave the phones with us. Funny how a year and a half ago, when we bought our phones and switched over at this location, they had no problem staying past closing to finish a sale. They have no desire to provide customer help. They are just worried about getting out on time. Horrible place. Customer service is dead here. 8:05 PM and it is still open. I went to the location at the Harlem and Irving Plaza, we waited 15 minutes before starting the process, and we still were done at 7:58.