TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE!!!!!! I ordered a phone cyber Monday. they had something going on with their systems so I was charged 24 times!!!!! over $3,000 came out of my account! my bank dealt with it and removed all of the charges except for one. waited for my phone, three days later, didn't receive it. so went online again to my bank to see if the charge was still there and it was not. so after NUMEROUS calls to crickets customer service, I was NOT granted the cyber Monday price even tho it had nothing to do with me, it was a glitch in their system. I got screwed out of money. then during this problem, I actually went to a cricket store, in matteson, Illinois, and the guy was a total JERK! I interrupted his smoke break and phone call so I could tell right away that I had irritated him. then he acted like he couldn't help me. I started to get irritated with his attitude that he was giving me. I know he could help me because I have generally been helped in the stores. I wasn't asking him to do anything he couldn't do. he has access to my account. then he just gave up and said im not helping you. so I of course yelled at him like are you kidding me, it is your job to help me, ur just going to be rude like that? and he said iam not going to help you. so along with $3,000 being taken out of my account, the ignorance service that I got at a store, and now the fact that I will not be getting the phone I had ordered once(but charged for 24 times) for the cyber Monday price. iam NOT happy. and will not be recommending this company to anybody. highly displeased. read more