I can't say enough good things about Sam at eRepair on North Avenue. I had been frustrated for…read moremonths that my iPhone camera lens was broken, making it impossible to take close-up photos. I finally brought it to Sam, and he fixed it expertly, quickly, and with genuine kindness--all in just minutes! I wish I had come to him long ago. His skill and professionalism are top-notch, and the customer service is just as impressive. If you need any phone repair, don't waste time anywhere else--Sam is the one to see!

Sam took great care of me! Quick and professional. Got me out of a jam while visiting Chicago!…read moreVisit them for all phone repair needs, even if off the beaten path

My brother paid $213 for a battery replacement on his MacBook Pro at this location on January 29…read more Shortly after the repair, he had to return because the trackpad was no longer functioning following the installation. Within approximately two months, the replacement battery itself began failing and displaying a "Service Recommended" warning. The battery now has significantly reduced capacity, despite relatively light use. He contacted the store multiple times seeking assistance. Because he currently lives abroad, he repeatedly explained that returning to the store was not a realistic option and asked several straightforward questions regarding warranty coverage, shipping costs, and possible remote solutions. After repeated follow-ups and emails, those questions were never answered. The only response he received was that he could return to the store or mail the computer in for review. When he requested additional information about how the warranty process would work under those circumstances, communication stopped. A battery replacement that fails within a mere matter of weeks is disappointing. But the lack of communication and the unwillingness to meaningfully address the issue afterward were far more disappointing. After he posted a review describing his experience, he received a prompt response stating that corporate had approved a full refund and asking that the negative reviews be removed. However, after providing the requested refund information, communication ceased again and the refund has not been received. The receipt and relevant email correspondence are attached for reference, including the email offering the refund and requesting that the negative reviews be removed. Readers can evaluate the situation for themselves. Based on what I have seen, I cannot recommend iFixandRepair Forest Park.

I had the battery replaced. The did not have my battery in stock. They ordered it and it was done…read morethe next day. Phone is working now.

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time

I am a fed ex driver and this business is on my route …read more I came here because water had entered my phone and the screen no longer worked . Being these two people are Mexican just as I am. I had huge trust and hope they'd help out . Paid 129$ for the screen replacement BUT they did not fix the face detection. I went back and their excuse was sometimes it works sometimes I won't . Refused to fix it . These two men sure know how to fineness . The 24karat Jesus gold chain hanging from his neck says more about them than their skills to fix anything. BEWARE.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

I was looking for new cell phone service and a phone. They had a variety of new and refurbished…read moredevices to choose from. I got a really good deal and will making this my home base for all my future purchases. I recommend going here before you make any purchases I guarantee you'll walk out a happy customer. Thank you for your outstanding service Patty Rice

Cracked the back of my iPhone and MK quoted a great price, dropped it off when they opened and it…read morewas ready a few hours later. Perfect service and highly recommend them!

I didnt have any services done because they dont work on my phone.... but I did want to comment on…read morethe fact that they responded to my inquiry pretty quick. :)

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

Brought my PS5 to get an upgraded/expanded hard drive. They struggled because of bad parts but they…read morecontinued to persist ordering the part three times until it worked. I couldn't be happier with the service and would highly recommend Device Fix!!!

Jordan walked me through me the process of getting my iPhone 14 Pro Max repaired and made it so…read morestress-free. My friend recommended Device fix because he had gotten stuff repaired there. I agree with most reviewers that they are very personable and wanting to help. They did an amazing job and pretty much brought my phone back to life. I am so happy and I will be making this my go to location when I need a repair. Also, I must say the location is really awesome while I waited for my Repair my son and I enjoyed playing the arcade video game.