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    Comcast Xfinity

    1.6 (57 reviews)
    Closed 10:00 am - 7:00 pm

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    Ask the Community - Comcast Xfinity

    Review Highlights - Comcast Xfinity

    I visited the store and worked with David Velazquez, he was so great in making my decision to switch over to Xfinity mobile so smooth and anxiety free.

    Mentioned in 3 reviews

    Read more highlights

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    T-Mobile

    T-Mobile

    (16 reviews)

    $$

    I waited 25 minutes out side for this man to open up the store lost like 4 clients we waited for 20…read moreminutes for it to be open they need a new manager here that can make it on time this guy is bad for the business then he takes his sweet time to open up the gates not good

    Unfortunately I can't give this location a good review. After waiting for 22 minutes for the store…read moreto open I greeted the young lady with pleasantries letting her know I hoped my need would be easy to knock out of the park. I brought in my trade-in phone to be dropped off as part of my new phone deal allowed me the choice of shipping or an in-person transaction. Well, she said the store system wasn't "updated" to take in trade ins.Okay I thought. Unusual but ...okay I guess. So, I asked if she could look up the nearest store that does. She said she couldn't do that and that it was the customer's responsibility to find that out. Next she said she could print out a shipping label (even though I made it clear that I was opting for the in-store phone trade in. An inquiring young man (manager?) came over seeming to be helpful backing all her words. Yet, no label could be printed. He offered to provide me with a shipping box and bubble wrap. I said "yes, SOME kind of accommodation would be nice" The young lady made her way to the stock room and came back with a 2x2x5 box for my Note 10+. I thought, really?? That's when I slid my phone back into my pocket and told them, "Ya know what? That's okay. I'm good." Well, since you're reading these words obviously I'm NOT good!!

    Verizon

    Verizon

    (64 reviews)

    $$

    Verizon in Norridge is by far the best place to get your cell phone needs taken care of…read more Kevin the manager and Marcin took care of my family members and they couldn't have been more awesome. Thanks guys , you are rock stars Stay safe all Bob C :)

    BEWARE of this verizon store! All rude scammer employees. There are many other similar reviews…read moreaffirming my experience. i would not recommend anyone go here unless you want to be scammed! Employees will not even acknowledge you unless you are looking to buy a new phone so they can make commission. My experience: I came to this store with my mom because my phone was experiencing a glitch, after it died, it began to only charge to 1% and nothing further. After taking it to Best Buy who ran diagnostics, they informed me there was no damage to the phone and it was not my fault, but something in the internal system had just failed (basically a glitch) and it most likely wasn't recognizing the battery. My phone is barely 1 year old and has never had damage to it. So, my mom called verizon corporate and they said we could trade in this broken phone and they will provide a new one for free, all we had to do was bring my broken phone to a verizon store so they could call tech support and confirm the diagnosis themselves. This was all notated in our account. When we came into the store, the employee Ivan came up to help us. My mom explained the situation and all he asked was if we had a protection plan. We said no, and he said there was nothing he could do to help us. We were very confused and explained again how the agent we called at verizon corperate knew we did not have a protection plan either but insisted we could get a new phone. Ivan said he doesn't know why the agent would say that because if we didn't have protection there's nothing he could do. We asked him if he could just call tech support like the verizon corporate agent said they should do and he told us with an attitude there's no point in even calling tech support because i'm 100% not getting a new phone unless i buy a new one. he then refused to help us. My mom decided to call verizon corporate right there in the store and they let us use their telephone. of course, verizon corporate confirmed we could get a new phone, and since the store we were in was unhelpful, they would just ship the phone directly to our house in 2 days and we will ship the other one back. we were on the store's telephone for a good hour and a half and not once did a single employee check on us, come over to ask anything, or even offer us a chair. at one point while i was on the phone my mom went over to the manager to complain about the employee ivan, the manager didn't say much and afterwards, there was no other customers in the store, and all the employees, including the manager and ivan, were sitting down chilling, hanging out and laughing. again, not once did anybody ask if we needed help and the manager did not send ivan over to apologize for lying to us. Had we listened to him and not called corporate again, we would be stuck paying $1,000 for a new phone. He lied and said there was no way we could get a new phone and refused to help us, while verizon corporate sent us a new phone with express shipping for free because they actually care about the costumer. When we complained about the store to the agent on the phone from corperate, she confirmed that they were probably being unprofessional and unhelpful because we weren't looking to spend money and therefore they couldn't make commission off of us. we filed an official complaint with verizon corporate and i hope any higher up manager of the store would get in contact with me about this horrible rude experience.

    Comcast Xfinity - mobilephones - Updated May 2026

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