I have to commend the staff at Techshowcase at O'Hare. I left my phone chargers at home and was…read moreheading out on a multi-day trip. Gary and Jacob set me up with a great system for my multiple phones. Unfortunately, a week later one of the charger cables came apart. I was at O'Hare today, dropped into the store, and they replaced the cable--no questions asked. I will go back in a heartbeat.

Best spot in Ohare for chargers and headphones. They let you try everything before you buy, which…read moreis cool.

I went in two days ago to get a replacement, the man who helped me was wonderful his name was…read moreShahriyar? Before being helped I waited for a few minutes and I noticed who the manager was right away. This man was being so rude to his employees right in front of us. He would yell at them to remember what to say and ask what they're doing wasting time while all he was doing was laughing on the side with two younger women. This was so unprofessional to see and when I was being helped by the wonderful man another employee preferred to go up to the man helping me instead of his own manager and I don't blame him. I'm not here to tell anybody how to do their job but I personally think everyone agrees a united front looks professional in front of customers. I hope the owner or corporate looks into this as it's probably already affecting their business.

We went there yesterday to get new phones for my daughter and myself. I expected a long transaction…read moreand a possible disappointment because it was almost 5pm and a lot of times, people are already burnt out and tired or would hurry you up so they can move to the next customer. Nah! It was the opposite! Arturo was very professional, took his time to really assist and gave us good options to get the best phones and plan. We are very happy and satisfied to the kind of service and professionalism of Arturo. We hope to see him again on our next visit. Thanks a lot Arturo!!

I'm so glad that AccesorEZ was recommended to me, as I've used their wonderful repair service…read moretwice. (Hey, life happens.) The first time, my phone had water damage and it seemed like the only option was a full replacement, which was not in my budget. AccessorEZ had me up and running again within an hour at a fraction of the cost of a new phone. The technician kept me informed throughout the process, and was so friendly. When my screen was broken after taking a header onto a tile floor, I knew where to go. They remembered me and even gave a discount. Highly recommend for their transparency, efficiency, and workmanship.

Expert repairs, done quickly and priced reasonably. Very highly recommended. My go-to for phone…read morerepairs....

Great workers with lots of knowledge and expertise!…read more I had quite a few issues with getting a new phone. I seriously tried about 7 times and i NEVER walked out of a store with a new phone. There were some deep issues that were keeping me from getting a new IPhone. I started to get extremely frustrated. No store seemed to be able to help me. No one could get me farther than "It says we can not upgrade your phone even though you are due for an upgrade". Until I met Charles at this store... Now, spoiler alert, I didn't get my new phone at this store. But Charles went out of his way to dig extremely deep into my situation and figure out what was happening. The first time I stopped in, he got me a few steps farther than other stores had got. So I started to get excited! But then boom... another issue and I couldn't get my phone. But I had somewhere to be so I had to leave. But I came back about a week later and he helped me get a phone number I needed to resolve my issue! So I left the store (had to be somewhere yet again) and dealt with this new number. I finally got conformation that i was able to get a new phone! I was in a mall at the time i was notified so I just went to the Verizon store in the mall and go my new phone. But because of Charles help I was able to get my new phone and get onto a new plan! Ever need help or ANYTHING related to verizon go here!

My experience was very good. Kyle assisted me with some major phone issues. His patience and…read moreknowledge were excellent. He also helped me in the Verizon store in Park Ridge,il I hopefully will need to get a new phone in a few months and will go to see Kyle.

DO NOT USE VERIZON The worst provider and services!…read more Constant interruption and outage internet. Frustrated ex customer! I would put no star if that was the option And very rude agent in this location!

Can't say enough good things about the service at this location! Both times I've come in, there was…read moreno wait, the staff was extremely helpful and friendly. I worked with Manawell and Daniella and he helped to lower my monthly bill while also walking out with a new iPhone 17 and new ipad! Great experience!

This place is best for repair i have been to many places in Albany Park but can't find excellent…read moreservice like this store 10/10

Needed my charging port replaced and paid for it, came back a 2nd time cuz it wouldn't work with…read moreany charger and he told me it was my cable but it works perfectly fine for other devices. Called multiple times and came in person today and their closed early.

OMG - Love this store The best customer service I have ever…read morereceived. Visited to change from AT&T to T Mobile and upgrade my phone to am Apple 17 phone Lupe and Tati were extremely knowledgeable an how to transfer my number and start service with T Mobile Everything was seamless. Thank you Lupe and Tati for your amazing knowledge and customer service T Mobile Rosemont outlet mall is now my go to T Mobile store

Horrible horrible horrible customer service unpleasant, and very unprofessional, she refused to…read moregive her name, or the managers name. She looked mexican and had glasses. IF YOU CAN RUNNNNNN TO W DIFFERENT SERVICE Provider!!! And never visit this location Time visited was 6:21pm on March 18, 2026. How can you have employees that cant even tell you who the manager is. If I could give zero stars that is what this location would received.

Replacement screen for iPhone went great. In and out, good price, nice guy. Totally recommendread more

After living with a hairline crack for almost a year, I decided that I was too happy with my phone…read moreto get another - plus. It was paid for. I went to another store and was quoted almost $200. I decided to look around and found igeek. The gentleman behind the counter in the empty store. Said he could fix the phone for a flat charge of $109 if I paid cash. He said my phone would be fixed in about 4 hours. Four hours later I pick up my phone. While driving home to get ready for work, I couldn't use my lock screen option. No response. I thought I could just clean the screen as there are smudges all over the screen. At home I cleaned the screen - still no response. I have up and left for work when suddenly my screen started scrolling. I couldn't stop it. This went on for 5 minutes. Afterwards, I tried to make a call. Fifteen attempts later, it still wouldn't go through. In the afternoon, the next day, I went back. I was told that I CHOSE the faulty screen. I told him he did not give me and option or explain that different screens. He told me he would call me back Monday about the [now]no good phone. It is Wednesday and no call. I am on public transportation, so it's mo r3easong going back and forth. I don't recommend this place - not transparent or open or about their products and services

I been going to Nova Fix for years every since they opened and I love this place! When you walk in…read morethere is always someone sitting there ready to greet and help you. They repairs are the best price in the area and they are FAST! AT&T sent me to Ubreakifix by Asurion and it was a terrible experience. I will remain loyal to Nova Fix. The only way I will try a new spot is if my insurance sends me there but I would not expect the same service I receive at Nova!!!!

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.