Cancel

Open app

Search

T-Mobile

1.0 (1 review)
Open • 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

T-Mobile Photos

From this Business

Recommended Reviews - T-Mobile

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - T-Mobile

Consumer Cellular - Bait and switch.  They want it all up front

Consumer Cellular

(1.1k reviews)

$

Switched to Consumer Cellular (CC) when I learned my previous mobile service provider (ATT) was…read moresupporting OAN (One America Network). The wireless service is through the same towers as ATT, but for about half the cost. That cost differential comes up in their customer service. My blood pressure always rises when I call their customer service team. I don't want to bore the reader with too many details, but when I tried calling for confirmation of some details I was told to enter my 4- or 6-digit security code. I was flummoxed; I hadn't set a security code. Trying the usual codes I use, I was greeted with a system response that they couldn't find that code and to try again. After the 3rd or 4th iteration their VRU (voice response unit) finally told me I could say "I don't know it", which I did. When I finally got in and connected, their customer service agent said now we're going to set up a security code. I was annoyed that they modified their processes to require a security code without telling their customers. How hard would it have been to include a note in our bills that this change was coming and to be prepared the next time we called customer service? Doesn't anyone think about how these changes will affect their customers before those changes are implemented? If you never have to call their customer service team, you might be satisfied with their service.

I have been with consumer cellular for over 7 years. I have even told people about the great…read moreservice. 1) They say you get a discount if you're a mbr of AARP. The savings (I just discovered) is $1.00 a month. AARP is $16.00 a year. NO savings at all! 2) I just bought a new phone and a screen protector. The screen protector I received is flawed. They do not do refunds for those. I paid $21.00 for it - thinking they would have a higher quality product. I was wrong. Do not purchase this unless you go to astore and have them put it on before you purchase it and see that it works. I will not be giving them a good review going forward. I'm very disappointed. Shame on you Consumer Cellular.

Verizon

Verizon

(24 reviews)

I am so fed up with Verizon wireless. Every time I call them it's hour out of my day and it never…read moregoes right today. I called to find out why they say that they didn't receive my phone for the for the trade-in and come to find out that I just heard two more people have had the same thing happened to them. They do their trade-in for their phone and Verizon says they never got their phone. Today when I called to find out about that he says well I can fix this for you, you know your payment will be $126 every month. I said fine. Don't change anything on my plan. What did he do? He changed my plan. I'm about ready to go to T-Mobile so frustrated with Verizon. I do not recommend Verizon.

Do **not** rely on appointments at the Verizon store…read more I scheduled an appointment more than two days in advance after visiting the Forest Grove store in person. They implied Newberg had the phones I needed, so I made the appointment and drove there expecting a straightforward pickup and activation. An "appointment" here is not a real appointment. It is only a notice that you are present. There is no priority and no expectation you will be helped anywhere near your scheduled time. I checked in on time and waited over **one hour and fifteen minutes**. At 1:16 pm I was told the technical issue they were handling might be resolved "before the end of the day." Then at 1:28 pm, after all that waiting, staff finally checked and realized the phones available were **128 GB**, not the higher storage needed. The correct model is on backorder with **no ETA**. This was only discovered after the extended wait. At that point it was clear the drive, the appointment, and the time spent waiting were all wasted. While staff were polite, the appointment system, inventory verification, and coordination between stores are fundamentally broken. If Verizon does not intend appointments to function as actual service times, that needs to be made very clear up front.

Apple - Washington Square

Apple - Washington Square

(259 reviews)

$$$

Southwest Portland

I'm an Apple user. My phone, laptop, tablet, watch, and headphones are all Apple products. That…read moresaid, I hate the experience of shopping at Apple. No matter the location, they're never easy to access. The stores are always jam packed full. And there's not a single staff member that is easy to get a hold of. They're either non-existent, busy talking to other customers, or chatting with each other. Or you finally speak to an employee but they add you to a waitlist or have to find someone else to help you. Theoretically you can book an appointment, but what's the point of having an open store if everything needs an appointment? You can't just pick up a product and go buy it at a cashier. I think their stores were very innovative when they first opened, but they haven't scaled with the popularity of the iPhone. Instead of buying at Apple, I'm planning to go to Costco or Best Buy for a slightly better purchasing experience.

This Apple Store is always packed, but the staff really make it worth the visit. I bought a new…read moreMacBook Air with Martin--he was super helpful, funny, and made the whole process easy. The next day, I brought in my old MacBook to erase the data, and that's when I met Jenna. She was amazing! Even though I wasn't buying anything, she treated me like a valued customer. Jenna helped me erase the data, made sure everything was taken care of, and truly went above and beyond. She even helped remove the case and offered to clean it. She was kind, patient, and genuinely caring. Jenna made me feel so welcomed--it turned a simple visit into the best experience I've ever had at an Apple Store. Big 5 stars because of her!!

T-Mobile - mobilephones - Updated May 2026

Loading...
Loading...
Loading...