Horrible experience today!
I went with one goal in mind and that was to get a new phone, I knew exactly what phone I wanted. With that in mind it should have taken no more than 20 minutes for me to get a new phone. The staff today September 25, 2024 was extremely pushy trying to upsell me on everything. I have a limited amount of time that I can spend at the store and they clearly wanted to lose my business by trying to upsell me different phones and extra equipments when I was clear from the beginning with what I wanted. Not only that but after spending almost 40 minutes trying to get a phone I left with no new phone because they told me that I had to go home and turn off find my iPhone there AND on top of that wait another hour at home before they could sell me a new phone. How is this even possible?
Horrible experience and lost my business, I will recommend to take the extra drive and go to Sherwood t-mobile. read more