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    T-Mobile

    3.0 (34 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    Absolutely horrid experience today. Fatima or Fatuma the supervisor was so sure that she was right that I couldn't upgrade yet I call 611 after we were done and guess what... she was WRONG. The other guy in there was breathing over my shoulder felt like I was going to get jumped or attacked. Came over and was watching our conversation. Very rude and very intimidating. This place will set anyone off with having no patience and willing to admit they are wrong. NEVER VISIT THIS LOCATION. If it was possible I would give a negative score!

    Don't be me, Stupid Sandy!! June 2018 went in to replace my iPhone 7 with the 8plus. Easy easy, customer service was awesome. We were all over the place because there were promotions that were enticing me like the Apple Watch or a tablet for low cost or free. We discussed the tablet, the sales rep added it but in the end I declined not wanting the additional amount on my bill ( that I share with my son). Unbeknownst to me it remained on my bill, stupid Sandy trusted that all was well. I don't read my bill( that ends now! ) My son since moved and wanted to switch to Verizon so okay no problem..... A T-Mobile sales rep calls to discuss my bill, questions about the 3rd number that's never been used on my account?? I'm baffled, I had just recently saw the bill for the 1st time and noticed it too! Asked my son if he had a tablet? He never has, neither have I!! So since June 2018 I've been billed 15$ additional a month!! She could only credit me 30$, said I had to go to the store of purchase. Went there, no manager , had to go back, that's 2 trips out of my hectic busy schedule. The manager, Julian said he tried to get me my money back but after all this time and it being my fault for not recognizing this sooner that the best he could do was give me an additional 100$. This means that T-Mobile a multi million dollar corporation kept 147$ that was basically stolen from me. I'm in retail- small flower shop, we would never keep anyone's money that didn't rightfully belong to us!! Ethics here are unscrupulous. I will be canceling my service after I try one more time to speak to a sales rep at T-Mobile to let them know the results and the reason I'm leaving . I can't do business with a company that has no regard for taking people's money and when they KNOW THEY ARE WRONG, still don't refund the total amount!! It's clear the mistake came from them but yet it is my fault for not being aware!! So people I'm telling you, don't be a stupid Sandy!! Read your bill, know what you're paying!! Julian, did you have a good nights sleep? Wow, just wow. UPDATE-- I just got off the phone with T-Mobile. They refunded all of my money. He compensated me 50$ for my stress. My only complaint at this point is that the manager should have been allowed to do this! He was made to look like a jerk( even though he kind of was!) Julian you need to work on being a bit more compassionate, put yourself in my place! I'm happy that it's over and most of all that I got ALL OF MY MONEY BACK! I did try to reach out to your reply.

    Belinda, the store manager is very helpful and fast.

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    4 days ago

    Yousuf Manya was extremely helpful! He was incredibly patient and straight to the point, which I really appreciated.

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    4 years ago

    The service is great the system is better than most and the price is reasonable john helped me at the store great guy

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    6 years ago

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    8 years ago

    This is one of the best phone stores ever yes their deals aren't too great but unlimited works well and 4g/lte works good too

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    8 years ago

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    9 years ago

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    8 years ago

    Theo was such a great help and answered all my questions perfectly. Definitely will go back to him if I ever need help again !

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    Review Highlights - T-Mobile

    When the computer system had a glitch and didn't recognize the cell spot device I was returning, Julian found a way around it.

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    Simply Wired Low Voltage - Taco Stand menu boards installed and looking great at SD airport

    Simply Wired Low Voltage

    (39 reviews)

    Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

    After hiring 3 'networking' companies, hundreds of dollars later and having Spectrum come to the…read morehouse twice, Brian with Simply Wired saved my sanity. We have a decent sized house, and the Internet wasn't working consistently to all areas for a few years. The first tech who came out, was here for at least 6 hours and could not figure out what the problem was. The second company I hired, charged me a fee to come out and take a look. He was here for about 15-20 minutes and told me I needed to upgraded my equipment and charged me $200. He said there was something unplugged, which there wasn't. After he left the Internet was still not working properly. I found Simply Wired on Yelp, and boy am I happy camper. He came out for a free consultation, sent me a quote within a few days and a list of equipment I needed to purchase (my old equipment was a few years old and I just wanted to start new anyways). After receiving all the items, Brian came out and set it all up. My 'wire closet' or whatever it's called was so messy and full of old wiring and equipment that we couldn't even close the door. Not only can we close it now, but it looks amazing. He also used some of my old equipment to help boost the signal in certain areas. After the install, I had a couple of questions, texted him and he immediately responded. Brian is professional, reasonably priced, has great communication and smart! Don't hesitate to hire him. I only wish I found him sooner!

    Wired SD - 180 Degree Camera 4K

    Wired SD

    (106 reviews)

    Grantville

    Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

    I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

    Telcomtec - Digital and VOIP systems

    Telcomtec

    (11 reviews)

    Over the past five years, I've organized multiple large-scale, nationwide cabling installations and…read moreworked with dozens of vendors and subcontractors. If there's one thing I've learned, it's to trust Telcomtec to get the job done right. No matter the size or location of the project, they've consistently delivered quality work. On every job where I hired Telcomtec, I was glad I did and on the few where I didn't, I regretted it. Even in remote areas where I thought a local vendor would suffice, it always ended up being worth it to bring Telcomtec in. Even on smaller bids. Their pricing is extremely fair, they're flexible, and they always make sure the job is done right the first time. Highly recommended.

    I've worked with Art Pereira, TelComTec's brilliant field service manager & his team of electronic…read more& security camera installation specialists on several occasions at my 2 story home in Carlsbad, CA. Their prices ($) are more than fair, especially given the personalized attention they give when servicing their customers. Their team of field specialists did an outstanding installation job on my 8 camera security system. Everyone on the team is knowledgeable & they are all super hard workers & will knock themselves out to make you happy. In today's work world, you frequently get people who do not show up at all or at the time promised or once they have your money ignore you. In addition to being experts at their game, TelComTec is very reliable. Bottom line: You can't & won't find a better team of camera installation specialists in the area. Trust me, I met with others and have shopped TelComTec's prices & no one else out there compares.

    T-Mobile - electronics - Updated May 2026

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