Very fast and good price. they replaced my digitizer in less than 30 minutes! Plus they gave me a…read moregood deal for fixing 2 phones

Bought a case and screen protector. Prices were great and reasonable. Similar to Amazon & cheaper…read morethan the booths at the mall. When I got home I noticed my case was interfering with my phone speaker, I was able to exchange with no questions or issues.Overall good customer service thank you Jose & Good experience.

Damien or Damian and Alondra I believe it is spelled; provide top notch customer service in a…read morenotoriously difficult location. If management sees this these two definitely deserve some praise and acknowledgment as they handle a difficult location with good bearing and customer service.

I went in and brought a charger but when I checked it it wasn't the charger I was looking for, so I…read morewent in and asked if I can return it and the young lady had an attitude about it and rudely said no..

I have never been impressed by sales specialists in the way Karina and her partner impressed me …read more CARING ,professional and with the patience of job. My set-up finish turned out to be a major to do ,but, the impossible task of communication with the " corporate" office was made possible with Karina's fingers flying over the keypad and having the answers before they could be asked.Thank you!

I was not going to post this. I then saw an almost identical review from someone else. My…read moreexperience unfortunately does not seem to be unique. Three associates standing in the store. Plus a manager. No customers. Needed assistance returning a cell spot. Phone support guided me to visit any store for assistance. Visited this location. First store associate greeted me, so far so good, she was friendly. Question seems beyond her knowledge base, logically refers me to the manager, fair enough. Manager's immediate response, go to another store near the stadium. I explain what phone support shared. Zero consideration to attempt to assist. I share this is becoming a timely experience just to return a piece of equipment I was supposed to receive a return label for, but did not. She holds firm and does not attempt to assist. I leave... Call support again. Same exact feedback. Any store can assist if they call support themselves. Further feedback. The store should've called us and known we could assist. Now I'm two calls in to support and preparing for my second store visit. For the same requirement. I get it. We're all working hard. Hours are long. The pandemic was horrible and many are still recovering. But, just treat folks like you want to be treated. Make a simple phone call. Help someone asking for your help. It might, dare I say, make you feel good for a couple minutes. Neither friendly nor helpful in the slightest. Hate to say this about any buisness. Vote with your wallet. Go else where.

Went to Boost Mobile on El Cajon Blvd. and the manager charged items fraudulently to my card…read morewithout informing me. She didn't ask me about certain items she through on the bill and shirked me of 10 gigs of wifi displayed in the promotion. This is consumer fraud. Plus the young lady in the picture she hired had the worst attitude of any customer service person I've ever encountered. As soon as I came to pick up my phone she could answer none of my questions and her response was, "I don't know it wasn't my sell." WOW!!! Don't go this Boost Mobile.

I went in to this locatoon because it was the closest and my T-Mobile phone was acting Up and i…read moreWanted to switch back to boost. I walked in shortly after opening and waited a little for the next person to finish ,Norma who was alone for the moment, acknowledged me and continued helpin the other person. After explaining my issues , she suggested a phone Was very patient and was super nice the hour we had to wait for T-Mobile to set me free. While waiting , she was also able to help other people, managing her time well. I read something on here that seemed to describe a different person, Norma was very nice , helpful and informative, I'm glad I went there and didn't venture out further.

Nico is awesome !! Helped answer all my questions and got me a newer phone for less than I pay now…read more Great !!

I was contacted by a phone sales representative. They sent me a quote for 4 phone lines, internet…read moreand service for tablet which was $121. My bill did not reflect the quote. The sales rep that came to my house was a different person than the one I talked to on the phone. She said it would be $10 higher since I only was going to move forward with (2) lines instead of (4). That was far from the truth. I have contacted AT&T customer service over the phone (3) times about this issue. They have still yet to resolve the problem. They said to go into store and they could help me out with my trade in device so I will not be charged monthly for a new phone. In the store they told me I would need to contact Cusotmer service. Seems like I keep getting the run around while still being charged more than I was told. They set me up with two accounts which I was not aware of. I was only receiving one bill for one account which was very confusing. I have had my service cut off twice already due to all the confusion of my billing and accounts. Bottom line, don't listen to the sales reps and make sure they clarify your billing before. I should have stayed with TMobile. Such a disappointment.

Went in today because I was having trouble with my phone charging and went to T-Mobile who promptly…read moretold me to go f myself and file a swap out insurance claim. Not wanting to have to resign in to all my apps and emails and everything else I found myself wandering down for some ice cream and saw iSquad Repair, popped in and explained the situation and the gentlemen behind the counter sanitized, cleaned, and cleaned my charging port of all debris (and most likely soda) and got it back up and charging in less than 5 minutes at Super Fast Charging 2. THEN he didn't charge me and wouldn't allow me to pay even though I offered to. Will definitely be back the next time I break my screen or any other issues crop up.

My phone was running sluggish so I stopped in this place to have them look into it. The you lady…read moredemonstrated how to clear the browsing cache, app caches, unnecessary apps that take up memory, and clearing out duplicated videos and pictures. Let's just say after cleaning out over a 100 gigabytes of storage and making room in the upper memory, the phone was back to normal. I did not realize how much clutter I had on my phone. She recommended I do the same every month, or so if I have high usage on my phone, as I do. Thank you iSquad!