Great selection of product and extremely knowledgeable staff! Bought a phone case and screen…read moreprotector at a fair price.

Very fast and good price. they replaced my digitizer in less than 30 minutes! Plus they gave me a…read moregood deal for fixing 2 phones

I've honestly lost count of how many times I've come here - for screen repairs, screen protectors,…read moreand camera lens replacements. They consistently do excellent work, and they're always incredibly fast. One time I even showed up 30 minutes after they had already closed, and the owner still took the time to help me. That level of customer service is rare these days. I can't recommend this business enough.

I had the misfortune to change my screen here but absolutely the worst choice I could make. After…read morethe change my iPhone is no longer the same, it overheats and the battery goes down in no time. I would like to go back in time

Had an issue with my iPhone 16 being dropped and the right lower corner of my screen cracked so I…read morecouldn't use my touch screen properly on my phone. Decided to try this place out since I've never needed to replace a phone screen and I am 100% happy with my experience. Me bothering to leave a yelp review is proof enough ! Julia was an absolute sweetheart and made everything extremely easy for me and the service itself was quick and simple. Took about 40 minutes for the whole thing. I did have an extra smaller issue that arose, but they were so accommodating and let me come back in the next morning to fix it for free ! Recommend coming here highly!

A friend recommended this place for their excellent skills and affordable prices, and I'm really…read moreglad I went. I spoke with Julia on the phone after I dropped my phone, which had water corrosion on the charging port. She gave me a very reasonable price for the repair and reassured me, explaining that it likely just needed a simple cleaning, but also clearly told me the cost for replacing the charging port in case it turned out to be necessary. She was incredibly kind, and once I brought it in, she cleaned it within minutes.

Damien or Damian and Alondra I believe it is spelled; provide top notch customer service in a…read morenotoriously difficult location. If management sees this these two definitely deserve some praise and acknowledgment as they handle a difficult location with good bearing and customer service.

I went in and brought a charger but when I checked it it wasn't the charger I was looking for, so I…read morewent in and asked if I can return it and the young lady had an attitude about it and rudely said no..

Aydin is great. He came to my work to get the phone battery replaced. He did it right then and…read morethere! That's what I call customer service! Highly recommended.

1000% recommend this company! Not only did Adyn replace my iPhone screen in a record time of less…read morethan 10 mins, but he also came to my job which is such a huge help for a busy Mom of 2 with a full time job like myself. Thank you very much! Pricing was more than fair, service was top notch, and Adyn was very polite and professional!

If I could give no stars I would - Terrible experience with manager Nico…read more Nico was dismissive and unhelpful from the moment I walked in. I came in because my phone wasn't working and ended up purchasing a new phone. Twice I went to this store for help because my data wasn't transferring correctly, and twice I left without the problem being properly diagnosed or resolved. I finally went to the Apple Store, where they discovered there was a software glitch with the new phone. When I returned to this store to get out of the contract and return the phone, Nico still refused to waive the $55 restocking fee--even after everything I had been through because the phone wasn't working properly. I've now filed formal complaints with the BBB, FCC, and other appropriate consumer agencies regarding this experience. In my opinion, Nico should not be managing a customer-service business. After the way I was treated and the complete lack of help I received on multiple visits, I believe he should be fired. I would absolutely not recommend this location.

Nico is awesome !! Helped answer all my questions and got me a newer phone for less than I pay now…read more Great !!

Again! Great service combined with discount prices. Chris did me a huge favor by fitting my screen…read morereplacement into the last 20 minutes of the business day. Screen works great. Time saved. Another repeat and loyal customer!

I want to give these guys a huge shoutout because although they weren't able to help me with my…read moreissue (liquid damaged MacBook Pro). They weren't dismissive towards me and actually cared enough to take the time to inform me of ways I can try getting this fixed and even made a recommendation of who I can try contacting for help, etc Their recommendation came through and I owe them a huge thank you for that. Very professional and genuine crew here who care about their clients not just money like other places.

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

WORST customer service ever, I've never had such a poor experience in my life. Which is…read moreunfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service.

Great service at this place !! I will come back if I need to. Respectful and will help.read more

They were very clear and really quick. I had a steamdeck that I wanted to do a shell swap on. I…read morethought I could maybe do it, once I saw how much went into that I decided to let the professionals do it. It was a lot. I decided to go with Nerd Repair Center, and I'm so glad I did. It's beautiful. They absolutely knocked it out of the park. Go to them. Price was right and quality was next level. Thanks!

I was not going to post this. I then saw an almost identical review from someone else. My…read moreexperience unfortunately does not seem to be unique. Three associates standing in the store. Plus a manager. No customers. Needed assistance returning a cell spot. Phone support guided me to visit any store for assistance. Visited this location. First store associate greeted me, so far so good, she was friendly. Question seems beyond her knowledge base, logically refers me to the manager, fair enough. Manager's immediate response, go to another store near the stadium. I explain what phone support shared. Zero consideration to attempt to assist. I share this is becoming a timely experience just to return a piece of equipment I was supposed to receive a return label for, but did not. She holds firm and does not attempt to assist. I leave... Call support again. Same exact feedback. Any store can assist if they call support themselves. Further feedback. The store should've called us and known we could assist. Now I'm two calls in to support and preparing for my second store visit. For the same requirement. I get it. We're all working hard. Hours are long. The pandemic was horrible and many are still recovering. But, just treat folks like you want to be treated. Make a simple phone call. Help someone asking for your help. It might, dare I say, make you feel good for a couple minutes. Neither friendly nor helpful in the slightest. Hate to say this about any buisness. Vote with your wallet. Go else where.

These guys are a joke. Did an online trade-in via the T-Mobile app. Got an email and text saying I…read morecould trade in my old phone into any T-Mobile store. Walked in and the bald guy said they couldn't take it. Didn't even try. Didn't look into my account. Asked him why not and he said it has to go to a corporate store. Asked for his help (he wasn't busy, no other customers behind me) to call a corporate store and he wouldn't. Then I saw him pack up and realized he prolly didn't want to help me because he was almost done with his shift. Asked the next lady that just started and she said they same thing, but again didn't even try. Said it was a mistake that both the T-Mobile website and my text directly from T-Mobile said I could drop off my trade-in in store. Called T-Mobile corporate and they said I should have been able to no problem. Ended up going to T-Mobile on University in City Heights. Those guys were helpful and helped me without any issues. They took my trade-in without any hiccups. T-Mobile North Park on El Cajon is a JOKE.