Called in to check appointment availability, but the instead received a TeleDoc-style diagnosis and treatment over the phone for my screen issue which saved me about $100. The guy knows what he's doing! read more

I have never seen more conman-like, devious business owner in all of my years using Yelp contractors. By far and away, the most disgusting, repulsive, lying personality I've ever dealth with. Everything I say here is backed up by hard evidence. The guy scheduled appointment with me for phone battery replacement. Said he'd need to get some glue for this and assured me he'd get - appointment was 5 days away. On the morning of the appointment, a couple of hours before I had to come over, I shot him a quick message to confirm he got the glue. He said No and said the phone repair is high risk and he didn't wanna do it. I told him this is my only phone, I need to use it a lot for calls and meetings, and it's kind of dying. I asked him if he knew he's not gonna do the battery swap, why did he take the job, sat on the appointment for 5 days, and didnt reach out? If I hadnt contacted him I would have come over for the appointment he was never going to honor. He started getting defensive, and started lying to my face about "telling me he needed parts", then he started accusing me of "threatening him", being rude to him and started threatening me himself. He started telling me he'll report my account to Yelp and that he'll sue me. After I politely asked him to go away and leave me alone TWICE, the guy kept messaging me over and over, while telling me I'm harassing him... He gave me "final warning from Franchitti's Fix LLC". I stopped talking to him and he kept sending me harassing and threatening Yelp messages, and another one just arrived, while I'm writing this very review. I'm a busy person, and don't often post Yelp reviews, but I felt with how much of a piece of work this guy is it's worth my time to warn others, because I'd hate to see innocent people walking away with the horrible feeling in their stomach, after wasting days on this guy, like I did. If you're scheduling an appointment with him - know that it means nothing to him, and he's most likely not gonna honor it. If you will "have the nerve" to ask him why he's not doing the job he took on, or confront him why he took the appointment and wasted many days of your time waiting for it, without telling you he has no intention to do the job - expect to be lied to your face about appointment being scheduled in the first place, expect to be threatened with being reported to Yelp, and to be sued. After you try to gracefully extract yourself from the conversation, and take your business elsewhere and put this guy behind you - expect him to continue harassing you with Yelp messages and threatening you for a while longer, in order to get a rise out of you and make you say something he could use to accuse you of misconduct, while he's simultaneously accusing *you* of harassing, disrespecting and threatening him. Alternatively, if you have a shred of common sense - STAY AWAY, and DON'T EVER CONTACT this guy in the first place. The choice is yours. EDIT: This is an edit in response to business owner's reply. Apparently, asking him about the glue he said he needed and would get is considered "hostile or disrespectful behavior", because right after he said he doesnt have it on the morning of the appointment, and I asked him why he made me wait 5 days and didn't tell me he's not gonna do the job, he started saying phone is "high risk", because it's thin and foldable. Don't be hostile to him, y'all - don't ask him why he's refusing to do the job, when you wait for days and come over for a scheduled, and confirmed appointment. This guy can lie all he wants, but one thing he cannot do is tamper with the evidence - he does not have access to modify chat history. read more

Franchitti's Fix - business owner threats - Mobile Phone Repair Near Me - San Diego, California

The screen on my iPhone 13 Pro Max went out, and I needed it to operate in order to transfer its settings and data over to my new iPhone 17. Steve responded quickly via text message, and the whole thing was replaced at a very reasonable price in only a half hour from his home! Couldn't be happier, as he even delivered it to me in a clear plastic sleeve and a complementary screen protector! If you're looking for smart phone repair in San Diego and want to support a small business? Steve is your guy! read more

Amazing job! After 8 years of being reckless with my phone and never getting more than a scratch on it, today my track record caught up with me. In disbelief I immediately called Franchitti's Fix after seeing he was a local small business. Steve immediately answered, quoted me and gave me a time to drop my phone off. My phone is now back to new! I am on my way to the beach, and it didn't take much time to wait! Thank you so much for your great service and kind spirit!! Support local businesses, everyone! read more

What an amazing and fast service. This guy works from home and the work he did for my daughter's phone was fast and very affordable compared to cell phone repair companies. I had her screen and battery replaced. It only took him under 30 minutes to fix. I'm definitely recommending him to anyone that needs their phones repaired. read more

affordable pricing compared to other businesses - quick repairs and flexible drop off hours.

I went out of my way to drive to this place because they were very responsive to me and seem to know what they are talking about when I went into thermal paste. It's always an amazing find to stumble across a small business that seems to want to do the right thing and get great service. A nice advantage of this place is that they seem to have pretty flexible hours which works beautifully if you work or go to school. I was able to secure same day service for a full clean of my MacBooks since they were getting hot and performance was slowing down. I'm excited to pick them up later! read more

Great service and reasonable pricing. Highly recommend. Recently got front and back replaced on a iPhone 15 pro max. Will return in the future. read more

Steve is a very friendly and competent guy! Thank you for the quick turn around of 2 hours to replace the front and rear damaged screens. Pricing was on point since Steve works out of his home. Thank you for your service Steve! Semper FI! read more

My phone was fixed quickly and the service was great! I highly recommend this business.

Hands down best place to get your phone fixed. Franchitti's replaced the back glass on my iPhone 15 and it is as good as new. It took 30 minutes. Great prices, great customer service. Highly recommend! read more

Good pricing and good service. Steve was able to repair the water damage to my phone and not only a reasonable time, but at a reasonable price too! Thank you Steve! read more

Customer service 10/10!! I broke my Galaxy 23 ultra and was not able to see ANYTHING. I reached out to multiple vendors and they all quoted me half what I paid for my phone. This was the best quote I got and was super responsive. The owner let me know that the screen will not be the original but it would make my phone work. PERFECT! 45 minutes later he calls my phone is ready. Given that the screen is not the original I can see some color changes on my phone but I've had no issues with the print unlock, camera or anything else! I'm very happy with the results and as am avid phone breaker will definitely be back! read more

Super responsive, fair pricing and great service. Highly recommend. Even gave a 1yr warranty.

Great service and honest with his work. 100% will recommend. He is very efficient and experienced. Great customer service!!!

Really knows mobile phones and fixed my battery issue - saving me from an expensive upgrade. Thank you

Wow!!! He fixed my iPhone and MacBook with precision and quick turn around. He's very quick with responses and has great prices. Even did an amazing job fixing my brothers phone. Gave a military discount. Not enough words to recommend this place read more

Appreciate the quality of service I got from this place. From communication to excellence in repair. It's hard when Apple doesn't do services to older devices so I'm glad I stumbled on to Franchittis. Thank you! read more

I had a black Apple Watch that got water damage in the shower. After some research, I found this guy and messaged him late at night. He told me to bring it by the next morning. When I arrived, I was surprised to find it was a house, not a shop. He told me to leave the watch in the mailbox, which felt strange, but I did it anyway. The next morning, he said the damage was too severe to repair but wouldn't charge me. I thanked him and arranged to pick it up at 3 PM. I even got him a gift card to show my appreciation. When I arrived, another customer was also waiting, and neither of us could reach him. After 30 minutes, he finally came out, saying he didn't hear his phone because it was on silent. He was disorganized, initially giving me the wrong watch and asking the other customer for payment again even though he had already paid. This experience was frustrating, and I decided not to give him the gift card. I wouldn't recommend his services to anyone. read more

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Steve is great! I needed my phone fixed on the fly because I was leaving for vacation and he told me to come right over. My phone was ready in 45 minutes and is working perfeclty. He charges fair prices and does great work. I'm very happy with my phone and his service read more

Requested a quote to replace a cracked screen on my iPhone 12 Pro Max and received a response from Steven (Owner). He gave me a very reasonable price to replace screen, clean the charging port, and a new screen protector. Dropped off my phone and picked it up 2 hours later. Steven did a OUTSTANDING job!! I have found my phone and laptop repair business. Quality work at a very reasonable price. Thank-you Franchitti's Fix!! read more

extremely friendly, honest, and understanding. service was great and i will be returning and recommending!

UPDATE on my phone that i got fixed here about 6 months ago- i've dropped it nearly once a week. sometimes on flat surfaces where it was protected by my case, but one time it fell on the rocky, uneven pavement while i was biking and skidded 5 feet. i was almost crying KNOWING it would be shattered, i'd have to get it fixed again, but no i picked it up and it was completely fine. again, i got my phone fixed here for $110 when chain stores wanted me to pay $250 for a screen that wouldn't fully function. 6 months later in the clumsiest hands possible and it's still in great condition! thanks again mr Franchitti!! read more

Great response time. Communicated via text about an older Samsung galaxy s10 model that I needed a screen repair for. Steven was super easy to work with. I reached out to him about it on a Friday evening and he said he could order the part on Monday for it to be delivered by Tuesday. Wednesday he let me know it arrived and I told him my husband could be on his way to drop off the phone. The repair itself was done in less than an hour. Very satisfied and I did shop around to see the best price and he was the best, would definitely come back if I ever need to! read more

Steven is Amazing Had my Daughters Phone fixed same day. Looks Brand New. Highly recommend.

Great guy, quick service, very honest and doesn't try to sell you outside of what you need. Highly recommend!

Super friendly guy. Was very flexible on drop off, pick up time. Public street parking. If you're near North Park, wouldn't go anywhere else. read more

If your phone broke come to this place you wound be let down. Service requested: iPhone SE battery screen replacement 9:00 PM on Sunday night, I was extremely short on time and the technician could not have been faster! Extremely great service. I came an hour before closing, and they rushed to replace the iPhone SE screen and battery for me. That being said, since I showed up without notice so late in the evening, and they were able to accommodate me so willingly makes this place the best value in San Diego. Thanks again guys. read more

I needed to get my swollen laptop battery removed and disposed. I went to best buy geek squad and they couldn't do it. Called another repair shop and they guy quoted me $50 and had bad customer service. Called Steve and he was very transparent and responsive with the whole process (quoted me $20-$30). Dropped it off and was ready real quick! Super nice dude too. read more

Steven is absolutely fantastic! Very knowledgeable, communicative, and fixed my head phones within minutes! Would recommend this place for anyone who has tech that needs some tlc! read more

THE BEST. Hands down. Honest, Fast, affordable. So glad I found him. Never going anywhere else again for screen fixing. read more

Needed my 2020 MacBook Air screen replaced after a low fall made my screen go from half working to black (MacBook Air cases are a joke). Requested a quote, for which he got back to me very quickly, and which was very reasonable ($40 -$140 less than 7 other competitors). I was a little weary because while he has an LLC, it can be nerve-wracking to go with a private one-person set-up. But, based on the stellar reviews, his background, and of course estimate, he was the way to go. Very glad I did. I made a deposit for the cost of parts (just under $200) and dropped off my laptop to him personally at his house within a couple of days. Very affable guy. Had the computer ready to go within 45 minutes, though I picked up the next day right after I sent the remainder of my bill (only $60 for labor, wow). Always responded quickly and politely through the Yelp app. Laptop is working great and I can finally go back to my important work of watching Netflix on a slightly larger screen than my tablet :) Overall, I highly recommend his services, and my family now has a permanent go-to for tech fixes. read more

Responded quickly and able to get me in Immediately for an emergency broken iPhone screen before my international flight that evening. Very good value! Will use again or refer other read more

Was debating on buying a new iPhone but decided to bring it to Franchitti's. I told him what happened and asked him for a quote. Instead of price gouging me like all these other companies he was honest on what he thought was the problem (which was much cheaper than what I was asking him to do) and got it fixed SAME DAY! Super happy I found him. He even chipped in a free temper glass screen protector for my iPhone 13 Pro Max. 11/10 service. Thanks again! read more

I highly recommend getting your screen fixed by Steven. He did a great job fixing my phone. He explained why my phone was only making SOS calls. I was really happy he was able to fix it. :) read more

I am so very impressed with this business. I had other vendors quote me unbelievable prices before I used Franchitti's Fix. Stephen was forthright about the price which was extremely fair! He was prompt, professional and most importantly, knowledgeable. He fixed my phone by replacing the charging port that was broken. I will definitely use this business again, should the need arise. read more

Oh my GOODNESS did this man save my life or what hahahha. Phone screen didn't shatter it was underneath and blacked out my phone and absolutely nothing worked, happened at 8pm and I knew all places were closed, luckily I found Steve and he answered, had my type of screen and had everything done in 40 min! WOW! Even cleaned my phone and put a new temper glass on the screen. Such a wonderful guy, please recommend to all friends and family!! read more

My daughter needed a new screen for her iPhone 11 and Steve took care of everything within an hour of taking the phone to him. He took pics to show us the exact problems encountered, improved her speaker volume, the camera quality, and insisted on a new battery because the current battery was expanded to the point of being dangerous and possibly explosive. He was professional, personable, knows tons about the inner workings of cell phones, and was very reasonably priced. I highly recommend this business. No lines, no waiting, no BS, no overhead. This is the place to go. read more

Steve did a great job with my phone and the quality was top notch! He offered a great price for fixing my iPhone 8 screen and came to me to fix it, which was very convenient. I'm a repeat customer for broken screens and can tell that he pays a lot of attention to detail in his work. Thanks again, Steve! read more

Absolutely incredible service! I came back for the second time today for a shattered screen on the back of my phone, and not only did he fix that but he changed the battery as well and completely fixed my phone. I was going to send it in to get a new one and had just needed to get the back fixed before sending it in, but he had the tools to change the battery and fix the back screen, thus saving my phone and a claim with my phone insurance company. 10/10 recommend!!! read more