Electro Finance

I hate Verizon. All I wanna do is just pay my freaking bill and this people make us so difficult to…read moretake my money. I can't wait to move over the one on Broadway is the worst one the customer service sucks. I hated that I have to come here.

As soon as I walked in I already knew I was going to switch from my cell service to Verizon. My…read morebill was just way too high for my liking after 20 years with them. Alan approached me and explained the deals, and didnt force me into any of the bigger plans available. He took his time, unfortunately it took hours to get my phone unlocked, but went over to the other location to unlock it, came back and eventually got everything set for my phone and my sons phone. I ended up walking out with a even better deal getting a free watch from this plan. Needless to say Im very happy I ended up switching over. Thank you Alan for the great service and your patience with the whole situation.

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AT&T Store

3.3(25 reviews)

3.9 km

Julio is such a great guy!! We order our phones last week and picked up on a Thursday. Really…read moregreat customer service, and so professional too We sat and he walked thru all the new phone And voila! I'am use my new phone We talked and he is super smart at phones What a nice manager Come by and find out for yourself's

After dealing with AT&T on the phone, I didn't get anyw and it's too confusing plus every time you…read morecall you are connected to someone overseas, poor connection and can't barely understand them. Today I decided to go to an AT& store in person. WOW the Service was the best someone @ an AT&T store provided to me so far, this young lady "Yaraida Cortez" was friendly and willing to go the extra mile to resolve the issue. Even though she needed to reach out to her manager to take additional steps to resolve the issue. I recommend the Customer Service store @ Tierra del Rey, Chula Vista. Thank you Yaraida for turning my visit to your store pleasant, and hopeful that my issue will be resolved.

Great store 2/6/26

New phone I picked blue 5/14/26

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Wireless World

4.3(12 reviews)

4.9 km•Otay

Always has whatever you need, and if he doesn't he'll do his best to find it. Great shop love the…read morevibe

This Place right here!!!! Best Place for any electric…read moreneeds! The family is welcoming & have manners Great customer service! I highly recommend them over any other repair place. . Quality & understanding at a high peak. Definitely made me feel better walking out of the store.. my trust from this man & Familia is definitely earned. They unlock my phone after I got Did wrong by another company.. and that helped save my job... Thanks again!

NEW!!!! Iphone 5 Blue color screen & back

One stop repair & more!!!

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This is by far the best cellular shop ever been to, excellent customer service & waiting area w/Netflix & comfortable couch ;)

Wireless Pros

4.4(26 reviews)

5.4 km•Otay

Excellent customer service. Reliable and honest. Walk-in, no appointment necessary. Super fast…read moreservice Highly recommended

Quick & friendly--was able to replace my laptop battery in a timely manner! Recommend!read more

Cell phone repair lab

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Cell phone repair lab

NextGen Tech Repair & Solutions

4.2(118 reviews)

1.6 km

I break my phone all the time. They fixed it in like 20 min and showed me why the screen wasn't…read moreworking. Came here like 2 years ago and they were great then too.

Whoa, should've come here to look at the reviews. They're right, this place is horrible!…read more Just terrible service. Don't come here. Came in today to see if they could remove a stripped screw. Said "$35 if we could take it out". $35 for a stripped screw. I respected it regardless and said ok. 45 minutes later told me they couldn't and then showed me an even worse screw. First of all, the technician of the shop didn't talk to me then. It was another employee who couldn't tell much about the result, besides that they couldn't. I had to ask for the tech, and then when he came out, he didn't tell me anything besides that "he tried" and ignored me, looking at his TV or something. I walked away and he sarcastically told me to "have a good day" afterwards. I came back after looking at the device and seeing how badly they messed it up. Told me that they worked for "free" and that I was "bitching" and told me to "get the fuck out of here". Firstly, why would you pay anyone for a failed repair, much less one that made more damage? I understand that he worked for the device to be fixed, but now I have no way to repair this device because of the damage that the technician made. I wanted a fair shake, but instead he cursed me out. I would rate it lower if I could!!

Proud member of the Chula Vista Chamber of Commerce

IPod battery Replacement

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AT&T Store

2.8(89 reviews)

2.3 km

Ren knows what's up and gave us a good advice in regards to our services. Great job Ren compare to…read morethe IT&E in National city near sea food city. The guy working there has nothjng on Ren, so non chalant so I walked away. 0 stars for them ans 10 stars to Ren. Highly recommended!

I went in to ask some questions of my phone service contract. the wait was less than 5 minutes and…read morewe were taken care of by Miguel. we then went to a table and everything was going good until the fruit flies started flying all over us. we stayed put but after a few minutes we had to move tables due to the fact that there was so many. at the other table it was ok. but then it started again. one of them almost went into my nostril. i had to keep putting my hands up to brush them off. i felt so bad for miguel he was being harassed by the fruit flies too. i did not see any food or fruit out anywhere, so the question is where and why is that problem there. i couldn't bare be there more than 20 minutes i feel bad for your employees. is that even sanitary for your employees or your customers? you are a big company and i can imagine you can spare some money to take care of this problem. put your employees and customers safety first. i feel bad for your employees working there and have to deal with this unsanitary issue. Miguel is a great employee and he and your other employees deserve better, do better. miguels customer service was more than i expected. i hope if i go back soon, if i need any more information and not have to deal with fighting off the fruit flies. please do better. show how much you value your customers as well as your employees.

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AT&T Store

3.4(42 reviews)

2.7 km

I hope I am writing a review for the AT&T store in the mall. In any event, Norma was terrific…read more New phones, better plan, and very friendly!

I needed some tech support and went over on my break. I was greeted by two polite young men who…read moreattended to me quickly. They asked about my issues, and within a couple of minutes, my phone was back to normal again. Thank you to those guys the Thursday evening crew lol My interaction was so quick that I didn't get their names. I will definitely be going back to that store if I ever need help again.

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T-Mobile Authorized Retailer

2.4(39 reviews)

1.1 km

Third time I've been to this location and it just seems to get worse when it comes to Customer…read moreservice. First time I was here it was to switch our chips from Sprint to TMobile. That was a chore and took too long to accomplish. 2nd time was to try and upgrade and had to wait way to long so we left. So I went this week during a weekday and got there and there was 3 customers being helped. I waited for over 15 mins and no one acknowledged me it said we will be with you in a moment. I wanted to buy a new iPhone and kept waiting. Finally and employee told a customer to hold on came from behind her kiosk and I thought was going to speak with me and let me know I will be next. No she just walked past me and took a call on her phone outside. I just left after that. Not sure why I keep trying this location.

I went to the fair and was told that I needed to get a code from ATT to switch over my plan. The…read moreguy there Mickey helped me after some convincing. It took all of 2 minutes to put in the code. I brought the Apple Watch I received at the fair so he could help me set it up. He refused. He quoted me a price that wasn't the same as the fair. So I called the person that helped me at the fair. She said just go back and give him this code for a 20% discount. I go back and he refused to help me. He said I needed to drive back to the fair. pay for a new ticket to the fair and go back and see the person who started the process. As I was walking out the door I ask for his name he said Mickey. And the last thing I heard him say was " f$&k that guy."I will be letting corporate know next. What ever you do stay out of this Tmobile store or at least stay away from Mickey!

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CellRepair - Chula Vista

4.6(198 reviews)

2.0 km

Great service! I waited to review for a month to see how my battery replacement worked. Phone is…read morelike new!! No more carrying around a charger to keep my phone on for so many hours. iPhone 12 replacement is going strong!!! Thanks!

If you want your phone fixed fast and done right with good pricing, David's your guy! Great first…read moreimpression, he gets the job done! 100/10

Come have your iPhone screen replaced in less than 30 minutes!

Come get your iPhone screen repaired in less than 30 minutes!

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We bring devices back to life!

Best Buy - Chula Vista

2.4(321 reviews)

3.5 km

Silvia went above and beyond to help me resolve a concern I had regarding a return. She maintained…read morepatience, professionalism and extremely knowledgeable in her craft. She made my experience here at Best Buy enjoyable and made me feel heard. Thank you Silvia !

Apple mentioned I can get my phone fixed at Best Buy. Made an appointment went there they said the…read moretech repair guy wasn't there- okay. They said you can make another appointment for tomorrow. Made it again the next day . For them to say they can't take me even with my appointment. Are you serious! So unprofessional. So frustrating wasting peoples time.

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New Ps5 pro

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

66 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Joe L.

12 years ago

I went in after learning that I could obtain a PS4 in automatic and very easy weekly, semi monthly or monthly payments, (by the way, those are not there only payment options :) The process was very straight forward, very honest and very informative. Customer service was absolutely phenomenal and no, I am not getting paid to say that. One of the best customer service experiences I have had in many years. I really hope the boss sees this review and gives him a raise because he deserves every penny!! Perhaps at least a bonus would be nice. :p All there products are brand new, never opened! UPS came by that day by coincidence and I got my PS4 fresh out the back of the truck! While there, I also got a 50" inch 1080p high definition led LG set! They were even kind enough to open the box right then and there to make absolutely sure there where no defects of any kind and was also ENCOURAGED to do so! :D It is true that it is a bit more expensive, after all, this is a service for people with no credit or bad credit. But in all honesty with there vast range of payment options and there 90 day same as cash option you just cant go wrong! One of the things I love about this place is that if you see something you like somewhere else, whether its on eBay, amazon, best buy whatever, they will try there best to GET THAT SAME ITEM FOR YOU and finance it to you with there payment plan with no down payment so that you can take it home that same day! Just a one time processing fee of $49 dollar's or less depending on the dollar amount of what you are getting but it will NEVER be more then $49 dollars period! All in all I had a great customer experience and highly recommend them to any one looking for a quick and easy way to take home the latest in home technology. I will be back! :D P.S. not to bash on Jacquelyn's review but... I honestly think her review is "mediocre" and recommend you go in and try this place out for yourself. :) read more

Carl H.

11 years ago

I am very critical on reviews, but Electro Finance really deserves a 5 star review. I reached out to them just by browsing the web and I was definitely skeptical. I applied for a MacBook after going back and forth on Craigslist because I wanted to keep my out of pocket costs low at one time, plus I didn't want me wife to kill me for spending a huge chunk of money at one time. I applied, and actually messed up on the financing amount, but I received a call and they fixed everything. then I changed my mind and decided to use my hidden credit card (again, so my wife won't kill me) and Electro Finance cheerfully started the whole application over for me without a complaint. Every time I called or emailed them, they answered within two minutes, and like they said, within ONE day, I was able to go to a local Best Buy (I had to drive a little further, because the closest one to me, didn't have it in stock), and picked up my new in box MacBook which took less than five minutes. This company is very professional, but they also seem like family, the way they communicate with you. It can dispel any anxieties that you may have. They are truly legit and are the real deal. I would recommend them to anyone looking for any electronics item that they offer. they are flexible, honest, and it seems that they really know how to satisfy their customers, even after they sign the dotted line. Truly the best experience I've ever had with a purchase. read more

Claude T.

9 years ago

Like majority of the reviews written before me I was skeptical at first. However after actually speaking to Gio and walking through the steps of how it works the weight of worry and doubt dissipated. I first used the services last year looking for a way to buy a product without having to pay it flat out first. I wished they did credit building but regardless it was convenient and I ended up getting the product paid off before the contract ended. I ended up using them again and like before it was smooth and easy getting the approval I was even able to get an item not listed on their website just gave them the item information and they took care if the rest. Definitely have a customer for life especially with the customer service definitely don't see that nowadays. I recommend electro finance to anybody not able to get products they need right away at full price but in increments it definitely is a way to go. Not too many places can you get awesome customer service where the rep checks to make sure you got what you ordered whether by phone or email, very attentive and I appreciate that. A big thanks again to Gio at Electro Finance and if you haven't already checked them out, or happen to be skeptical, don't be, just give them a call and try them out for yourself. You won't know what you're missing until you have tried. Just be sure to do that peace!! read more

Karl H.

10 years ago

Where is the staples button? "That was easy" is truly the slogan for Electro Finance! Their website is really easy to use, completed an application and was approved within seconds. I called the store and completed my order with Gio who was really helpful and thorough explaining the contract terms. Every question I had was answered truthfully and honest, that is why I am writing this review, he didn't hide any facts from me and gave it to me straight forward so I knew what I can expect. The contract is also straightforward and easy to read and I was able to sign it directly on my iPhone. The same day I was able to pick up my MacBook 15.4 inch brand new and sealed from my local Best Buy so you don't even have to wait for your product which is a HUGE plus. To sum it up, yes you do pay more than retail but hey it's financing right?! and my credit card doesn't have a high limit so buying a MacBook on my credit card wasn't an option to begin with but the same as cash option for the 12 months is actually pretty reasonable considering my credit isn't the best. I will definitely use their service again once I pay this laptop off probably a 4K TV or even OLED TV. Thanks again Gio and Electro Finance for your outstanding service, honesty and follow up. read more

Matt M.

8 years ago

I don't know where to start. I have bought a lot of things in my life but I have never received such great customer service as I just did with Kirk B. and Electro Finance. I've never talked about life and happiness when buying a TV before. I cannot begin to describe how happy I am with my decision to do business with this company. I'm a young professional and the ability to pay the TV off in 3 months is great when balancing student loan repayment and wedding bills. Kirk B. wasn't pushy nor did he act as if I was wasting his time like every other big box company, he sounds like my hometown hero Tim Duncan, and he helped me from start to finish with a conversation that felt like good friends talking over a beer instead of a salesman trying to push a product on me. Clearly the people writing negative reviews are spamming this company because this was the easiest transaction ever. It's simple people, read the agreement, follow it, and pay accordingly. The only difference here is that this company has nice, honest people working for them willing to have a real conversation as you go through the process. Thanks for everything Kirk B., best to you and your family. read more

Ed O.

10 years ago

At first I didn't believe that a company can have 5 stars on Yelp but from the get go this has been a painless and smooth experience. Let me start off that the gentleman that I spoke to was very patient with me since I wasn't sure on which MacBook to finance that would be suitable for my needs without overdoing it. The entire process is really easy and quick, within the same day I picked up my MacBook from my local Best Buy brand new and sealed. The financing is easy, yes you will end up paying more than retail value but Electrofinance will tell you that too so no hidden gimmicks or games but the advantage is that I didn't have to pay retail value upfront and am able to make payments especially since my credit has been messed up due to bad decisions in the past. Apparently this will help me rebuild my credit so that's another added bonus. Overall if you have doubts about financing a laptop with bad credit call them first, they're easy to talk to and very helpful with any questions. Thanks again read more

Tatyana B.

218

11 years ago

I specifically created this yelp account so that I could leave this review. I honestly wish more people knew about this store, because everything about it is a benefit. The customer service is overly impressive by both employees I have encountered on separate occasions, I wish these guys worked at the DMV not here haha. What this business offers to help your credit is honest and very wise, and not for those who are looking to get products cheap then dip. They don't hold all of their products in store which is smart because I can't imagine what it would be like to be robbed. Very informed on their own products, I know I will be back until my credit is what I want, and I have all the little trinkets I need. Highly highly recommend this business. The Better Business Bureau will most likely give them an A read more

Claudio F.

734

10 years ago

Found them through google, while I was a bit skeptic at first I followed through with their online process. After getting approved I called in and that's when I truly felt confidence with the decision to trust them with my financial data. They were extremely professional and prompt over the phone and informed me more overall on the whole process. They even raised my approval rating a bit higher for me to get the Macbook I had inquired about. Long story short I was able to pick it up the SAME DAY at my local BestBuy. In conclusion: while their website might not seem to have the reputation they deserve they are an incredibly professional company and truly resolved my urgent needs of getting a new laptop on the same day and with virtually no credit check. Greatly recommended. A++ read more

Sediq N.

12 years ago

Awesome place if you need a TV or any other electronics and don't want to spend half of your income all at once. I was moving so I was in dire need of a new TV so I came across this place. I applied for a credit card at Best Buy and only got approved for $500 which wasnt really enough for a decent TV. Electro Finance was able to approve me for $1800 instead and I was able to get the TV I really wanted (Samsung 4K TV!!) I'm already planning on going back once I pay this TV off for some other stuff. They have a wide variety of things like Macbooks, DSLR cameras and even drones. What impressed me the most was the honesty of these guys, they tell you the ups and downs of their program and that's something I really really appreciate! Their reviews speak for themselves. read more

Emet E.

10 years ago

Nailed it! Was in dire need of a nice Canon Dslr and lens and these guys delivered. Easy to use website, got instantly approved eventhough my credit is not so great since my divorce. Called to inquire about the Canon i wanted to get and the guy I spoke to was really friendly and went over the payment details and the ups and downs of each plan. I felt comfortable enough to proceed and I'm glad I did, my credit score has jumped 60 points in the past 3 months plus my payments are really affordable. I received my camera in 2 days brand new and sealed as promised. All in all a great eyperience and definitely a 5 star company. Already planning on getting a Nikon or Mac after i pay this camera off. Thanks guys and keep up the great service. read more

Andrew K.

9 years ago

Lot's of positive reviews for this place, so it seems like they're fake or paid. They're not! As long as you have good income, you can finance a camera and pick it up the same day at Best Buy. The process was really easy. The person on the phone was very nice as well and there was no "shady" feeling... he was very transparent with the price. I think this is just a local electronics dealer who is using progressive leasing to fund his customers. The longer you take to pay, the more the product will cost, but that's understandable considering that they don't check your credit. It essentially works like QVC where there is a markup on the product, but you have a year or so to pay it off. read more

Robert E.

12 years ago

A good company. They offer short term financing (90 days -1 year) on most things electronic, i.e. smartphones, tablets, camera gear, etc. While their website shows limited stock, they say they can probably get what you want. I can vouch for that. I wanted a certain Sony CyberShot Camera for its video capability, and I wanted it from The Sony Store due a promotion Sony had running, that added about $200.00 in free accessories to the purchase. Levent at EF made it happen. By the end of the 2nd business day, my gear had shipped. Levent communicated with me through the whole process and made it easy. Thanks EF and thanks Levent, for your great customer service and follow through! read more

Andrea F.

12 years ago

I specifically made a Yelp account just to give Electro Finance the Appreciation and Recognition they deserve. This is my second time there and Gio's Excellent Customer Service is what brought me back. He goes Above and Beyond to make sure you are satisfied with your device, payment options, and they have Super fast delivery! Today I went back for my second purchase, and again Gio and Raul went Above and Beyond to make my experience a Great one! I even joked about competitive pricing, and Gio did research with me to show me, they are By Far the most reasonably priced for financing a brand new product! I will refer them to everyone I know! Thank you for Outstanding Service!! read more

Amari W.

167

7 years ago

NOW I WAS VERY SKEPTICAL! The process was super fast and EASY and seemed "too good to be true". I waited for hours to receive an email saying my order was ready to be picked up which made me even more on edge. I eventually decided to just go to Best Buy and see if my order really existed (I had my order number from the original email that stated my order was sent to them) and IT DID! You just have to wait on Electro to send your confirmation emails, BestBuy only plays a part when you pick it up. I give this company 5 Stars because they are LEGIT!! The process was super easy, I was just impatient lol i got a Macbook Air 13.3" brand new! read more

Ruben R.

12 years ago

This place is awesome. The guy who helped us "Gio" explains everything and answers every questions we have and very honest. There is no lying in this place, they will explain to you in details the pros and cons of options about the plans you choose. You can get almost anything they sell in store or they can get whatever you want in retail stores like they did for us since they are very flexible. We will be be doing business again with this store, in fact my wife been talking about going back to get something. We are very happy with our purchase and with this store and were glad we found them. read more

Alexander S.

12 years ago

These guys are AWESOME!!!!!! I called all over Southern California for Xbox One Sunset Overdrive Bundle and everywhere was sold out. I was located in Anaheim and I called them they only had one left. They held it for me and allowed me to qualify online before initial payment. These guys are a godsend!!!! They had only one left and I knew if I didn't get this one I would have to pay at least $800 up front on eBay to purchase it. On top of everything else they shipped the item to me and I didn't have to do a two hour drive to pick the item up. Electro Finance is the best and I highly recommend them. read more

Taylor O.

12 years ago

I went online searching for somewhere to get a Samsung Galaxy Note 3, i live in Tennessee and my credit is far less than perfect. I was approved with no money down. They went above and beyond to make sure I was satisfied, after dealing with lots from a separate company for my phone I got it delivered, it wasn't working right and they went out of their way even after store hours to help me trouble shoot my device and get it working like it should be. These guys are AWESOME I wish I lived close they would be the only company I go through!!! BEYOND IMPRESSED AND SATISFIED! Thank you, Levent! ! :) read more

Sarah G.

11 years ago

Once again I used Electro Finance this time to get a new DSLR camera. When it comes to rent to own MacBooks, DSLR's, TVs, Appliances and other electronics these guys just offer the best payment plans. The early payoff option gave me a 53% discount for paying my MacBook off early which I've never seen before by any other rent to own company. Delivery is fast and the initial payment to get your product is really low. These guys can also help you no matter if you have bad credit or no credit, try them out you will not be disappointed! This is my go to place for my any of my rent to own needs! read more

Sheila R.

8 years ago

I was looking online for a place where can I get a MacBook financed, until I saw this place online. They have a great costumer service and they really helpful with all the process. At first I got really nervous, but in a couple of hours I was on Best Buy getting my MacBook. I totally recommend this place, prices are reasonable and they are super organized with all the application process. Thanks for everything Kirk B. I'm super happy for been able to please my daughter for her birthday! I totally recommend to make business with electro finance, you won't regret it!! read more

Tanner B.

7 years ago

I wanna start off by saying Frank is the BEST customer service rep I have ever interacted with. Amazing at explaining everything and going through the process with. I was having some issues with my order due to my bank rejecting the purchase. After I got everything settled with them I made sure to call back and ask for a call back from Frank. He called very quickly and we had the entire process over within minutes. I will definitely use Electro Finance again. If I could give them 10 I would and Frank at least 50. Overall it was a fantastic experience. read more

Electro Finance - electronics - Updated September 2026

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4.8

(4 reviews)

I can't even begin to describe how grateful I am of the owner. The guy is the most trustworthy…read morerepair guy I have ever met. If you're looking for a guaranteed 5 star experience, you found the place. Will recommend to anyone who needs a hand in service for a phone

Excellent service! I had a great experience here. The owner was kind, deeply helpful, and gave me…read morehonest recommendations instead of pushing for unnecessary fixes. They worked incredibly fast, charged a fair and reasonable price, and showed true responsibility for their work. I will definitely come back!

CashCo Pawn

4.2

(145 reviews)

I went to CashCo bc I knew they did jewelry repairs. They took extra links from a tennis bracelet…read moreand turned them into a gorgeous ring set in white gold. They were very creative to suggest the ring. I gained another piece of daily wear that I love and it was really affordable. Highly recommended!

Phone lines are disconnected for both locations as of 06/24. I was attempting to call in and get…read moreinfo about a pawn pickup but can't. Very unprofessional!!

Phone Buyer San Diego

4.6

(22 reviews)

Didn't even offer a price, just rudely said he was "definitely not interested". Then got a…read morelecture about how business is done and that I must be a girl. Glad you're doing so well that you can be such a dick. Edit: He also just attempted to text me from another number saying he missed a call, and just offered a price, refusing to even state who he was trying to contact me....This guys a piece of work.

Stay far away! Mike quoted me $400 for my unlocked iPhone 7 128gb. I agreed to meet for the…read moreexchange and was then told that there was a misunderstanding and they were only able to offer me $350- then proceeded to tell me that this was the best deal I would get from anyone. Needless to say I was extremely annoyed for being lied to and having to waste my time and gas by meeting up. They kept texting to apologize and then was asked to remove this review. Was told that if "I had a heart" I would delete this post. I am warning people to not trust Mike and his company! They will try to rip you off!

Cell Phone Planet

4.9

(13 reviews)

Great selection of product and extremely knowledgeable staff! Bought a phone case and screen…read moreprotector at a fair price.

Went to get a privacy screen protecter and a case for my iPhone and was happy with my purchase!…read moreSeller was helpful and professional! Would go back again 10/10!

Payless Wireless

4.6

(270 reviews)