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    Wireless Pros

    4.4 (26 reviews)
    Closed 10:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Wireless Pros

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    2 More Services

    Tablet body repair

    Tablet support

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    Recommended Reviews - Wireless Pros

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    3 years ago

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    1 year ago

    Quick & friendly--was able to replace my laptop battery in a timely manner! Recommend!

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    Francisco C.

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    3 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    4 years ago

    The best customer service I've ever dealt with. Fixed my phone for the lowest price I could find!

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    5 years ago

    Brought in my daughters IPhone X phone for screen replacement. It cost $80 and was ready within a couple hours.

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    4 years ago

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    5 years ago

    Great service and fair pricing. Fixed screen in 45 minutes. Will come back for all repairs and accessories.

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    4 years ago

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    5 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    6 years ago

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    13 years ago

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    7 years ago

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    10 years ago

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    Review Highlights - Wireless Pros

    Quick & friendly--was able to replace my laptop battery in a timely manner!

    Mentioned in 4 reviews

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    Dr Apple San Diego - A example of what can happen to your screen if you use a glass cleaner to try to clean device

    Dr Apple San Diego

    (426 reviews)

    I've been using Dr Apple for a few years now. Always the best quality and clear communication…read more Recently I tried someone new because the Dr was ill. I wasted a week of my time and ended up having to pick up my laptop and take to the Dr as I originally wanted. I would have been better off just waiting... never again

    On the surface, Roger is a kind, friendly, hard working, diligent man who gets the job done for his…read morecustomers the fastest he can. This can be said for the people who have easy fixes and/or communicate every single needed detail to him before he goes to work. When it comes to customers with complicated matters however, this is where it gets shaky. Very shaky. The great 1989 earthquake of San Francisco shaky. Donald Trump's reaction to Bad Bunny shaky. He becomes combative and defensive, as you can see on his replies on all the bad reviews here. I brought my Macbook to him on May 2024 because it kept freezing. He got it working again in about two weeks! Amazing!!! HOWEVER... what he decided to do WITHOUT MY CONSENT was upgrade my system. I never asked him to do such a thing. So in his defense, he said I should've told him from the beginning to not upgrade my computer. I didn't want an upgrade because my older programs I frequent would not work anymore with the new OS. So, what? Is it standard operating procedure for this to happen? Is it common knowledge? I never signed a contract, nor did he ever give a word stating he would upgrade my system if he ever saw the need for it. This was a continuous uphill argument that only gave me a worsening, worsening impression on him. As you can see, Roger does not practice the classic businessman's motto "the customer is always right". He did offer to fix things anyway at no additional cost. Thing is, I gave him my laptop to attempt reversing the upgrade in June 2024 and he kept it for ONE WHOLE YEAR. Within that year, I'd follow up with him every week. He apparently has been hospitalized, went to the Philippines and was having personal problems. I don't know which of those to believe. But long story short, I didn't receive my laptop back until early July 2025. There was no extra work done to it. It was in the same condition as when I handed it back to him a year prior with the updated OS. He even gave me a box for a new iPad, with no iPad inside it. Very funny Roger. People, I've come to learn he isn't registered with the BBB or the BHGS. He also blocked my phone number, as I was trying to reach out to him for at least a partial refund, and my text never said delivered. This guy used to argue that he did fix my system, and the amount I paid him covered that. But where's the customer satisfaction? I didn't get that AT ALL. The amount I paid him SHOULD include customer satisfaction. It's basic business principle isn't it? So behind the polite smile, the "God bless you", the "it warms my heart when you leave good reviews", this is what you'll get when something doesn't go your way. I'll never have my old Macbook the way it was again and my $372.35 was thrown in the trash. I'll never hear and edit the inspiring audio that I can only access with my old ProTools program. Nor could I ever see or edit the amazing photos I kept in my old Lightroom program ever again. Thank you Roger. Thank you for teaching me that my weakness in undercommunicating will cost me in the end. Thank you for adding an unanswered grievance to my life. This is one malpractice on your part Dr. Apple. And my heart goes out to the others that have been wronged under your care.

    Wireless Pros - mobilephones - Updated May 2026

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