Had an issue with my iPhone 16 being dropped and the right lower corner of my screen cracked so I…read morecouldn't use my touch screen properly on my phone. Decided to try this place out since I've never needed to replace a phone screen and I am 100% happy with my experience. Me bothering to leave a yelp review is proof enough ! Julia was an absolute sweetheart and made everything extremely easy for me and the service itself was quick and simple. Took about 40 minutes for the whole thing. I did have an extra smaller issue that arose, but they were so accommodating and let me come back in the next morning to fix it for free ! Recommend coming here highly!

A friend recommended this place for their excellent skills and affordable prices, and I'm really…read moreglad I went. I spoke with Julia on the phone after I dropped my phone, which had water corrosion on the charging port. She gave me a very reasonable price for the repair and reassured me, explaining that it likely just needed a simple cleaning, but also clearly told me the cost for replacing the charging port in case it turned out to be necessary. She was incredibly kind, and once I brought it in, she cleaned it within minutes.

Aydin is great. He came to my work to get the phone battery replaced. He did it right then and…read morethere! That's what I call customer service! Highly recommended.

1000% recommend this company! Not only did Adyn replace my iPhone screen in a record time of less…read morethan 10 mins, but he also came to my job which is such a huge help for a busy Mom of 2 with a full time job like myself. Thank you very much! Pricing was more than fair, service was top notch, and Adyn was very polite and professional!

I've honestly lost count of how many times I've come here - for screen repairs, screen protectors,…read moreand camera lens replacements. They consistently do excellent work, and they're always incredibly fast. One time I even showed up 30 minutes after they had already closed, and the owner still took the time to help me. That level of customer service is rare these days. I can't recommend this business enough.

I left my iPhone to change the screen and when I took it back it started to heat up and discharge…read moreabnormally. Back from the seller he denied any responsibility. Absolutely not recommended

If I could give no stars I would - Terrible experience with manager Nico…read more Nico was dismissive and unhelpful from the moment I walked in. I came in because my phone wasn't working and ended up purchasing a new phone. Twice I went to this store for help because my data wasn't transferring correctly, and twice I left without the problem being properly diagnosed or resolved. I finally went to the Apple Store, where they discovered there was a software glitch with the new phone. When I returned to this store to get out of the contract and return the phone, Nico still refused to waive the $55 restocking fee--even after everything I had been through because the phone wasn't working properly. I've now filed formal complaints with the BBB, FCC, and other appropriate consumer agencies regarding this experience. In my opinion, Nico should not be managing a customer-service business. After the way I was treated and the complete lack of help I received on multiple visits, I believe he should be fired. I would absolutely not recommend this location.

Nico is awesome !! Helped answer all my questions and got me a newer phone for less than I pay now…read more Great !!

Quick and reasonable iphone screen repair. They have a store front and were professional and…read morecourteous as well as knowledgeable. I appreciated the advice given. Thank you!

Came in got a reasonable and affordable repair and fix. Vince is the man Thank you guysread more

Was visiting from out of state when I dropped my Pixel phone and the screen broke. If it weren't…read morefor an issue with the Google servers, they would have had us in and out within a half an hour! They were so kind and even called us with updates. When we came in the next day to get the phone, the main gentleman who helped us very thoroughly explained what he was doing when he went through the verification steps to make sure the screen and phone worked properly. He and all his coworkers were very kind and professional, not only with us, but with every customer we saw come through while we were there - including a very very difficult one. Thanks to everybody there but especially the main gentleman whose name we didn't get.

Brought my PS5 in for a persistent crashing issue that they said they had experience repairing…read more What followed was multiple trips back to the store over roughly two weeks. Not only did they fail to fix the original problem, the console came back in worse condition after their work. At one point it was completely unusable. Each time I brought up a new problem that had appeared after their repair, they refused to take responsibility and suggested it must have already been that way. Somehow, though, they would take the console into the back, tinker with it and get that particular issue working again, only for another problem to surface. After multiple visits, lengthy arguments and failed attempts to simply return my console to the condition it was in when I originally brought it to them, the owner/manager essentially decided they couldn't have caused any of the problems because they've "fixed hundreds of consoles." He refunded my original payment, told me not to come back and said to take any further issues up with corporate. They also repeatedly tried to insist that my original crashing problem was software-related rather than acknowledge that they simply couldn't diagnose or repair it. I ultimately took the console to a different repair shop. They determined that the crashing issue was, in fact, hardware-related and also found stressed/frayed ribbon cables inside the console. One of those damaged cables was causing my optical drive to malfunction. After replacing the damaged cable, the drive works perfectly again and the console is finally back to the functional condition it was in before I brought it to uBreakiFix. While I can't speak for every uBreakiFix location, I would absolutely avoid the Midway Dr. San Diego store for anything requiring more care or technical skill than a straightforward repair. I'd give zero stars if Google allowed it. And after the conversations I had with Sayed, I fully expect a circular explanation below about how none of this could possibly have been their responsibility.

I had a terrible experience with getting internet installed. Each day I was told it would be…read morecompleted that day and this pattern lasted for two weeks. The costomer service line was useless in offering anything other than a canned response.

I wanted to thank they young woman who installed my screen protector on my phone from another…read moreprovider. Courteous and efficient. And there was no charge.

I received Exceptional Service from Musta Here. I had called a couple other stores for quotes…read morebefore Calling this store. The other stores were rude or seemed uninterested in my Business. Musta was Proffessional and friendly over the phone and in person. He answered my Many questions like a Pro too. I assumed it would take forever because Cell phones always do. Nope! 3 different Phones, which takes hours other places. I was in and out in Minutes here With Musta. He really Looked out for me on Price Too! He listened to my concerns and Alleviated all of them. I highly recommend this Store for any Cell phone Business. I have worked in cell phones since 2009. I have worked at All carriers and retail stores. Musta Blew me away with his Customer Service and Sales Skills.

HORRIBLE SERVICE PLS READ…read moreI have been going here to purchase my iPhone for years and had the WORST experience in my life with a person who named started with an H short curly hair. I came in to get 2 screens replaced for 2 iPhones that have been off for at least a month due to screen damage . When I walk in i tell him I need just the screens replaced and he tells me $100 for both and I agree and he says about 45 minutes . I walk around the area and come back a lil early to him talking on the phone to a friend about making money for inappropriate things . He said I was early cuz he was too busy with his friend on the phone talking what I would later realize was my photos and info he looked up on me and my brother ( one iPhone was unlocked my bad after this experience) I said I would return in a few hours and when I came back the shop had shut down for his lunch and beer break. When I returned he handed me the phones i paid and he asked if i recycle ( weird question) cuz he wanted me take his and his friends beer bottle and lied and said he can't touch due to religious beliefs ( a lie ) . I recycled them and when returning home realized both phones had passwords and that nothing connected to my devices as they had to be reset as new devices (switched phones or batteries) and had to login into Apple This was my first red flag as screen replacement in the past never had this issue . Next I remember he asked how long I had phones because he switched my batteries that I had checked before purchasing at their location and confirmed his Switch and Bait by looking at battery health which was now at 77% when was at 88% and other at 82%. I checked the battery usage and it had indicated they both had been on for the past week and I hadn't used them in a month . Both phones say they overheat now an issue I never had before this incident)Switched my good batteries or phones for used ones. I also asked about charging pack he said he had a personal one that he enjoys and when I turn over had a sticky note with recall date on it ( another lie ) . This person is by far the worst person I have dealt with in my life . I then checked the saved Wi-Fi and Bluetooth connections and realized they were none I recognized or added ( another clear indication of his deceitful actions ) I called and spoke to him and he could barely keep his story together and hung up. When I would try to return I noticed he had the haircut shop workers be look outs for me so he could close up and hide in the back until I left . This used to be a great place sad one person can ruin a business relationship with a good customer. I will be telling everyone I can about this person and his inappropriate business dealings

Thanks to Sayed, the screen was replaced perfectly! As always, this location has great hours, easy…read moreto walk to from the trolley, lots to see and do jn the area while you wait, and usually it's done quicker than the quoted time.

Excellent customer service! Fast and efficient! Fred and Zac are the nicest techs! They were…read moreassertive and so throughly with my pc problem and they went above and beyond. Very professional! Thank you guys! Will recommend !

I was not going to post this. I then saw an almost identical review from someone else. My…read moreexperience unfortunately does not seem to be unique. Three associates standing in the store. Plus a manager. No customers. Needed assistance returning a cell spot. Phone support guided me to visit any store for assistance. Visited this location. First store associate greeted me, so far so good, she was friendly. Question seems beyond her knowledge base, logically refers me to the manager, fair enough. Manager's immediate response, go to another store near the stadium. I explain what phone support shared. Zero consideration to attempt to assist. I share this is becoming a timely experience just to return a piece of equipment I was supposed to receive a return label for, but did not. She holds firm and does not attempt to assist. I leave... Call support again. Same exact feedback. Any store can assist if they call support themselves. Further feedback. The store should've called us and known we could assist. Now I'm two calls in to support and preparing for my second store visit. For the same requirement. I get it. We're all working hard. Hours are long. The pandemic was horrible and many are still recovering. But, just treat folks like you want to be treated. Make a simple phone call. Help someone asking for your help. It might, dare I say, make you feel good for a couple minutes. Neither friendly nor helpful in the slightest. Hate to say this about any buisness. Vote with your wallet. Go else where.

These guys are a joke. Did an online trade-in via the T-Mobile app. Got an email and text saying I…read morecould trade in my old phone into any T-Mobile store. Walked in and the bald guy said they couldn't take it. Didn't even try. Didn't look into my account. Asked him why not and he said it has to go to a corporate store. Asked for his help (he wasn't busy, no other customers behind me) to call a corporate store and he wouldn't. Then I saw him pack up and realized he prolly didn't want to help me because he was almost done with his shift. Asked the next lady that just started and she said they same thing, but again didn't even try. Said it was a mistake that both the T-Mobile website and my text directly from T-Mobile said I could drop off my trade-in in store. Called T-Mobile corporate and they said I should have been able to no problem. Ended up going to T-Mobile on University in City Heights. Those guys were helpful and helped me without any issues. They took my trade-in without any hiccups. T-Mobile North Park on El Cajon is a JOKE.