Incredibly helpful and knowledgeable networking help. Just what we were looking for…read more Went over multiple services including ones that were cheaper or didn't require a lot of outside help.

I am very happy with the work that was done . Shaun came the time he said and mounted my tv to…read morethe wall . Was very professional and friendly. Would recommend his services to anyone . Thanks

Great experience after a very frustrating day. My phone was on the older side, but Malik tried…read moreeverything possible to get it functioning again. In the end it was time for a new phone. He helped me get the best possible upgrade without costing me anything crazy. Super happy with the new phone and overall assistance by Malik. Definitely would recommend this store and employee. Thanks again.

In December 2025, I upgraded 2 phones on my plan. During out time in this Verizon store I was told…read moreabout a promotion for an IPad, and would have to pay the service for iPad for ONE YEAR. I explicitly asked several times, this is for one year. And told by the salesman, all I had to do was stop back in the store and ask for the IPad to be removed from my plan. I stopped into the store today 2/22/26 and was told the IPad was a 3 year plan and the service could not be removed from my plan. It's truly sad that salesman at this store use deceit to make their sales. I will not be doing my business there anymore. And would encourage anyone who frequents the Verizon Store on West Genesee St in Fairmount to use caution with their purchase.

Well I have had my MacBook Pro for about ten years and have never had issues with it. When I got my…read moreMacBook I called Norton antivirus and told them I would no longer need their services because I have a MacBook and they said congratulations on your purchase. Somehow my MacBook got infected with a Malware. Louis at Mac to Mac was able to identify the problem and fix it immediately. He explained all the actions taken to resolve the problem and what to watch out for going forward.

Louis is an amazing guy! This is my third visit to Mac to Mac Services, and Louis always solves my…read moreissues--even when I think there is no fix! Most importantly, Lou understands how important my problems are, and he works with confidence to solve my issues. This is THE place to go. Prices are very reasonable and you won't ask for a greater guy to work with. He talks through the process so you understand the problem and then offers up great solutions for making you aware of what you can do in the future. I am so glad I found Mac to Mac Services! Thanks, Louis, for your great work!

This'll be quick…read more Three nights ago, while waiting for the first of my scheduled online meetings (for which I was going to be remunerated), my internet went out fewer than five minutes before my first meeting. When I called Spectrum*, I learned that my service had been disconnected because I was moving out of the area. #TalesFromTheOutback It took about an hour, but with the help of Specturm phone rep Ed, who took my initial call and researched the issue before transferring me to Alfred Camacho on Spectrum's sales team, my internet was back up and running. Mr. Camacho, who I spent nearly all of my phone time with, alerted his supervisor to the situation, and they brought in their tech "jedi" (as Mr. Camacho called him) to resolve the issue. I needed to give up my evening meetings without warning, but [insert your favorite Forrest Gump quote here]. According to Spectrum's documentation which was explained to me regarding this issue, my new roomie who moved in earlier this week, to whom I hadn't (and still haven't to this day) said one effing word, was able to get my service - which only has my name on it - disconnected through a combination of whatever Spectrum had on file as my address plus whatever smoke my new roomie blew up Spectrum's a--. #ALaPeanutButterSandwiches I hate giving Spectrum* two stars (I've been using them for all but one of the six years I've been living in NYS) but it's only because they don't have enough employees like Ed and Mr. Camacho servicing this particular area. What happened above was the second or third time a Spectrum employee's decision made my life come to an unexpected grinding halt, however temporary, since my first call to set up service in The Bing (So, I was going to write up one of these puppies a few days after scheduling my installation last May). Spectrum is an internet powerhouse, and anyone on their staff who doesn't want to represent them as such deserves the 23 skidoo. 'Nough said. Thanks again, Ed and Mr. Camacho. You really know how to put out a fire. I hope you're both considered for future roles working with Spectrum trainees. Doing your jobs with 5-star professionalism, you deserve the recognition. *There's a Spectrum in Vestal, and I wouldn't put it past all this happening out there, but it's just that I don't live out there, so...

I wish I could leave less than one star. This company is beyond homophobic and transphobic. I…read morecalled and said my new (female) name not thinking about how my account was in my dead (male) name. Even after I could give all account information and tired explaining they cut me off whenever I tried talking telling me I should've thought about that before I called and my new identity is clearly not important since I didn't authorize that identity to receive information. Then told me they would flag my account if anyone with a "female" sounding voice called again and my service would be shut off and not eligible for turn on due to fraud. Bull shit company with even worse service.