Nicole and Aubrie are life savers! Our house was pretty messy since we recently moved and never…read morereally settled in. So messy in fact that we had another cleaner show up and leave because she was overwhelmed. Nicole and Aubrie stopped by for a free consultation which immediately put us at ease. They were respectful, non judgemental, kind, and loved our dog (an added bonus). They didn't seem overwhelmed at all, asked how they could help and gave us a super reasonable estimate. We immediately asked to be scheduled in and they were able to schedule us in for a few days later. Walking into my house after they were here I felt the first sigh of relief I've had in a long time. It felt like home again NOT a huge project hanging over my head. They did a really beautiful job and went above and beyond my expectation. We have them coming biweekly and because of their help we finally have the energy to finish moving in and settling down. HIGHLY RECOMMEND

From the owner: Cleaning by Nicole is here to help you! We are a locally…read moreowned and operated professional cleaning business and we clean as if your space was our own. We know that life can be busy and want to provide you a service that is committed to delivering the highest quality, thorough and reliable cleaning. No job is too big or small, so why not just sit back and relax and let us do the work for you. We are equipped for Commercial, residential, AirBnB, post construction, move in - out and green cleaning services Flexible Scheduling Our cleaners are reliable, insured and trained first hand. We are fully supplied with professional cleaning products ensuring a hygienic clean each and every time. Whether you need a one time clean or recurring cleaning scheduled, we are here to fulfill your cleaning needs! Contact today for pricing or to set up an appointment for a free estimate!

**PLEASE READ*** Nissa did a fantastic job cleaning my home! She communicated well, showed up on…read moretime, was very respectful and honest, and, most importantly, did an excellent job! I'd hire her again and so should you! You can confidently ignore any of the other negative reviews - they do not reflect my experience with her or quality of her work at all.

Didn't show up at the scheduled time twice and ghosted the 2nd time. Not worth the effort to set up…read morea cleaning appointment with someone so unprofessional.

DO NOT USE Brits Housekeeping! I asked for a Spring Cleaning…read moreand Brit said she would "Deep Clean" everything. She said it would cost extra if they had to move stuff, so I "precleaned" so all they had to do was the cleaning. She and her helper were at the house less than 4 hours and "Deep Cleaned" the kitchen, living room and dining room. When she got to the house she texted me asking for payment, before she left she asked for payment and several times throughtout the day. I paid her before I got home to see the poor cleaning job Brit had done. She missed sweeping and mopping under the heat registers, the window sills, the cobwebs in the corners, the dust on the TV, picture frames,and lamp shade or ceiling fan. Didn't wipe down the walls, didn't clean the couch, futon or loveseats. Didn't clean under or behind the loveseat or couch. Didn't clean the oven. I sent pictures and said I was very disappointed with the work she had done. She said she was at work and didn't have her phone and couldn't respond. I paid her what she asked for and all I wanted was the job to be done. Now the house is still not clean and since she has not responded, it's obvious she's not willing to make it right.

If you want your home cleaned DO NOT hire this person!!!…read more I booked an appointment for Brit to come and Deep Clean a 1 bed/1 bath home that had not been occupied for awhile. She cancelled the first appointment after she was already supposed to be at the house and rescheduled me. She then cam out the following week while I was gone, so I left cash on the counter for her. She left after 1 hour of "cleaning" in which she cleaned 4 total surfaces and did not dust a thing. There was dust and cobwebs still hanging from the ceiling fans, all over the windows and window sills, nose prints from dogs on all the windows and accumulated dust on every single surface other than the 4 she actually cleaned. Nothing was dusted or "deep cleaned" by any definition. I then called her to explain and give her the opportunity to come back and make it right and finish the job. She continued to yell at me and say she did everything that I said she didn't. I then sent her a picture of the dust and cobwebs and she apologized then continued to blame it on her "employee", the neighbors told me her so called employee looked like her very young daughter. She then booked a day the following week to come out and finish the job and NEVER SHOWED UP. I am now out the $160 I paid and now have to do the job I paid her for myself.

window cleaning! broom hilda's team did a fantastic job even…read moreon the high windows in tall foyer. they were up on high ladders outside and in and my house now sparkles with light. It had been a while since the last time Really needed it

Request chimney sweeping. Had them simply ghost me twice. Gave them a second chance and they…read moredecided to go do other jobs. I really needed the work done for the winter. They have very bad organization, and would rather argue with me via text. Very poor service. Best avoided. And no, it wasn't raining both days. The owner has been pursuing me across the Internet now for posting a legitimate complaint. She seems determined to start a fight, so you know, now you should REALLY avoid them. Obviously not run by adults.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

"Communication was prompt And considerate. Employees were friendly and courteous. Pricing was fair…read moreand reasonable. Their cleaning skills, however, were lackluster." After a lengthy and poor review detailing the utter disappointment in their service, Chev and his management staff did what they could to rectify the situation and correct any future problems with their teams. Although, we had already replaced their cleaning service with another, we were satisfied with the solution and we are confident that they will come out from this experience better than before. They seemed truly dedicated to fixing the problems and we wish them the best of luck in the future. All businesses, big or small, should take a page from Fraser standards of practice and see how a company grows in a positive direction.

DO NOT USE THIS COMPANY. In my opinion, they are not honest at all…read more -The estimator that came to my home is named Chev -He wouldn't provide a high level estimate of the job on the phone, despite my explanation of exactly what was needed -After agreeing to a walk-thru, he wound up arriving 20 minutes late -He wouldn't provide an estimate after seeing the home, insisting he needed to send the "job details" to the "office" first -When I asked what details he was sending, he included things I didn't ask for (like wiping walls) -He wanted to charge for a "deep clean" and to get the home "rental ready" even though I told him I didn't want or need a deep clean -- and that other contractors were coming before renters, so that also wasn't needed -He claimed a deep clean is needed in order to clean "the corners" of rooms -After all of the above, the "office" wouldn't send their quote

Thank you BH Cleaning team! We have been having our small medical offices cleaned by this company…read morefor a few months now and have always been very happy. They return calls quickly, show up on time, if there's a snowstorm they call and work to arrange an alternate time to come. I'm sure they're just as great for residential services. Glad to have found them!

From the owner: Ithaca is Gorges… We Keep It That Way! At BH Cleaning, we…read morebelieve that a clean space is a happy space. With a passion for cleanliness and a commitment to excellence, we provide top-quality cleaning services tailored to meet the unique needs of our clients. Whether you’re a busy homeowner, a thriving business, or in need of specialized cleaning, our dedicated team is here to help.

I was in desperate need of same day cleaning service for my home. I was immediately able to speak…read moreto a live person. I was given same-day service. (Not always possible)The customer service was exceptional. I called three times before their arrival and each time was able to speak to a real person immediately. They arrived on time. They were respectful of my home. They did everything that I asked them to do and completed everything they said they would do in the order that I asked them to do it. As I was home while I was there I noticed that they were doing many things that were extra such as cleaning the tops of fans and fronts of doors. When you are not home during a home cleaning you don't know all of the extra things that they do. They brought special products because I have four dogs and two cats. They stayed much later than I expected them to and worked twice as hard as I expected them to and the quote stayed the same. For anyone getting a cleaning service for the first time - a professional, bonded cleaning company is not going to be as cheap as a friend coming over to help. This is because they have a overheads such as insurance, taxes, website management etc to pay and they bring all of their own equipment and supplies. They were a few things such as my oven that I didn't think they would be able to make any difference to and yet they did. Every request from me was responded with by a smile and "of course we can do that." I felt immediately comfortable with them in my house and I intend to have them come regularly.

This company is a joke. The guy spent 8 hours in a 2BD 1.5 BH. A clean house m. I hired a deep…read morecleaning service and basic stuff of left dirty. Terrible experience. Run!

Changed my time without even asking if it would work for me. Basic cleaning ended up being barely 1…read more& 1/2 hours. Rushed through everything. Left countertops sticky, used one swiffer type pad to mop which left floors smeared and not really clean, obvious soap scum grit left in tub and sinks. No power nozzle to do rugs, so not really clean either. Dirt on bare floor in several places. Not worth the price. I'll keep doing it myself before I accept that level of "service". Update: They practically begged me to allow a them a second chance which I agreed to. They admitted the person they sent was a brand new hire with no training and no experience. Two persons came a second time and did a good job. However they left without even telling us they were done or saying goodbye...and therefore did not get the payment I had ready or their tips. I was in another room to stay out of their way, they knew where I was and couldn't give a little shout out they were done? Kind of rude. I took a look when everything got quiet all of a sudden. Odd way to do business.

Much better the second time. Company offered to redo cleaning, and it was more thorough. I'll give…read morethem another shot.

The owner showed up with his "project manager" forty five minutes late for our scheduled cleaning…read moretime, to complete a deep cleaning of our home as we are moving. They had two other workers show up, absolutely nothing got cleaned, he said they shampooed the carpets, they didn't even sweep, they had zero cleaning supplies, when my husband completed a first walk through he pointed out several things that needed to be completed, the project manager said they couldn't do anymore because there was black mold, while my husband walked through our home trying to find what the woman was talking about all of them stood outside smoking. When I called the owner to complain about the lack of service, they didn't even sweep the floors, didn't touch anything that I could tell, he threatened me and hung up.

From the owner: Call Reeves Cleaning Service's today! We offer a 10% discount for senior citizens and college…read morestudents. We're the only cleaning service that is open on all major holidays.