TLDR: My wife and I had new patient eye exams at Sirgany and everything seemed to be fine until we…read moreboth decided we did not need to buy new $800+ glasses with fancy prism lenses from them. Due to incompetence, shirking of responsibility, and shady nickel and diming, we will not be returning. I should have taken it as a hint that appointments were so much easier to get here vs. Cortland Eye Center. I can't speak to how good that place is, but it can't be any worse than Sirgany. First, during my wife's exam, Dr. Sirgany said my wife's eyes had gotten slightly worse, yet the prescription we received showed a dramatic improvement in one eye. Hmm... After multiple attempts to brush away our concerns without listening to details and just saying "improvements happen sometimes," the staff FINALLY talked to the doctor, who admitted his mistake. I would have had no problem with this, as it was simply a 0 where a 1 should have been. Not an enormous deal. It was the multiple phone and in-person conversations with staff who were unwilling to even fathom a mistake had happened that were the bigger problem. Had I not been persistent, my wife would have ended up paying for glasses with the wrong prescription. We're not done yet, though! A couple weeks later we both received bills from their office for co-pays. That's weird... My insurance specifically says that a routine eye exam is fully covered. Well, because we both simply mentioned symptoms that either a) do not affect our vision or b) are incredibly common with no clear links to our vision, they submitted diagnostic codes for these "health issues" to my insurance company. This changed our appointments from a routine exam to a clinical/specialist visit, incurring a co-pay charge. There was no discussion from the doctor that this was happening either. The insurance company said all Sirgany had to do was submit a corrected claim with routine codes (like they should've done in the first place). They refused. I've always been open with my doctors during checkups, discussing potential problem areas, and I have never been charged a co-pay for routine visits. I guess we should've kept our mouths shut with the Sirgany office.

Sirgany eyecare is in my opinion, by far the best Optometry practice in the area. It's no wonder…read morethey have clients that travel so far just to come here. The office is very modern and spacious. At least 3 staff members greeted us as soon as we got there for our apt today. We had virtually no wait time. I was still filling out paperwork while they brought my 3 kids back to get started with their exams. We were seen by the Optician first and then by Dr Sirgany for our exams. There is no Doctor who is better with kids than Dr Sirgany! He had my kids laughing and engaged the whole time. He kept it moving at a good pace but took plenty of time to answer their questions (they have a lot)! He shared some fun educational things with them and talked with them about how our eyes work. Regarding my exam, he reviewed my pics and chart with me and talked me through my options, what he recommends and why. I didn't feel rushed at all. Dr Sirgany is wonderful with questions and gives his full attention to his patients. They are extremely thorough and have cutting edge technology in the office. They have tons of brand new frames (sunglasses too) in the front to choose from. Victoria stayed with me and helped me choose what was best for me which was great because I would have been lost on my own. Its hard to find a Doctor's office with great staff and great Doctors but this place definitely has it. They do stay very busy (easy to see why) so be sure to make an apt in advance. We have found our family Optometry practice at Sirgany Eyecare and have no interest looking anywhere else!

No stars. I do not recommend this location in Cortland to anyone. Last year I got Rayban frames and…read morewonderful lenses. The frames broke many many times cut my face but the last straw??? When I brought them in and an employee tightened them and the very next day they broke completely for the 3RD TIME and for good. Came back to get contacts, they gave me a pair to wear for a week. When I came in to order my contacts, a women said they gave me the wrong contacts last time and gave me a different set to wear for yet another week and those were awful. I came back only for them to tell me that they had to order another pair. Meanwhile my car broke down and I'm at the mercy to get a ride. I called them after I missed an app set another and the lady told me to come get the lenses that they ordered so I could see if they were good or not. She said I would have to make an appointment a week later to see the Dr the final time to order my lenses. I finally got a ride and went up there , it's been 6 weeks now, to get the contacts they ordered and to PAY FOR THE NEW LENSES 6 MONTHS WORTH WITH MY VSP INSURANCE. I went to get my lenses as the lady instructed He said very rudely " well if you didn't miss your apps and no you can't have the new lenses before you see a doctor". So I'm supposed to what ?, just hope they didn't mess up these new lenses too? I'm to put them in on my Dr app day. Not wearing them for a week just wam bam how are they. Do you see good do they fit right? Um no ma'am I just put these in today!!!!! and they gave me 2 other pairs in the past 6 weeks. Seriously I have premium insurance and I feel Michael and the staff have blown smoke up my toodakoo. Milked my insurance and I am without contacts, crappy glasses and I'm sure my vsp has been charged out the ass for their mistakes. Bad business. Very very bad attitudes without accountability. Snippy shifty attitudes and they were at fault. My only fault is not having reliable transportation​ and returning after already getting screwed with shitty raybans and incompetent employees. Don't trust them. Take your premium vsp to a reputable establishment. Not blind, stuck out,overcharged and overextended by unaccountable frauds

I love this place but don't get premium ray ban frames because they are awful. My lenses are great…read morebut my frames have fallen apart so many times it's crazy. Staff is super friendly and have tried to accommodate me with my broken frames many many times

Everyone I've met at Falcon is pleasant, knowledgeable, and helpful. I've been getting my glasses…read morethere for years.

This business is outstanding. Best experience from anywhere else I've bought glasses. The service…read moreis 100%. The numbers of styles of glasses is phenomenal. Go here.

Warm and welcoming ambiance with friendly and competent staff. Dr Ferguson and her all female crew…read morewill take great care of you!!

Thank you for my eye exam & glasses. But, most of all thank you for caring & your help. Everyone…read morehere is so polite and explanatory. This office is so spacious, decorative & clean. I wish i could give more than 5 stars. Thank you so much -CC

These are good people. They don't try and sell you options you don't need like UV coating on…read morepolycarbonate lenses.

From the owner: Contact lenses Frame Repairread more

Marshall's really can't fail in my book. This is a typical Marshall's. Nothing wildly notable other…read morethan it being new. Bae and I found some goodies. They had a decent plus size women's department and some extended size men's clothes too. Good deals, cheap clearance. As usual, I'm a huge fan!

Couldn't not find it but I did find homegoods and tjmax went for one thing came out with five…read morebags l

What a breathe of fresh air visiting the Bville store. Clean with lots of employees helping me find…read morethings when I needed help. Carried my purchases to my car too!

It's a nice place but crickets are very very overpriced and the manger is very very rude and there…read moreis probably only one great worker and the plant section is very bad plants are dying and dried and there is crickets in the floor and people dogs pee on the floor and it stinks in there and the animals don't have the right care and the stuff there is so overpriced!!!