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    Empire Visionworks

    1.6 (23 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Empire Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Empire Visionworks Photos

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    1 year ago

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    2 years ago

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    3 years ago

    This store is very unprofessional and lack of staff. It used to be very professional and a great place to get glasses. NOT ANY MORE!!

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    4 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    Thank you for taking the time to rate and review us Denliz!

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    6 years ago

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    4 years ago

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    We're so happy to hear this, Kris! Thanks for sharing your experience.

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    6 years ago

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    9 years ago

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    Ask the Community - Empire Visionworks

    Sirgany Eyecare - Brian J. Sirgany, OD, FAAO Diplomate, American Board of Optometry

    Sirgany Eyecare

    3.0(6 reviews)
    0.4 mi

    TLDR: My wife and I had new patient eye exams at Sirgany and everything seemed to be fine until we…read moreboth decided we did not need to buy new $800+ glasses with fancy prism lenses from them. Due to incompetence, shirking of responsibility, and shady nickel and diming, we will not be returning. I should have taken it as a hint that appointments were so much easier to get here vs. Cortland Eye Center. I can't speak to how good that place is, but it can't be any worse than Sirgany. First, during my wife's exam, Dr. Sirgany said my wife's eyes had gotten slightly worse, yet the prescription we received showed a dramatic improvement in one eye. Hmm... After multiple attempts to brush away our concerns without listening to details and just saying "improvements happen sometimes," the staff FINALLY talked to the doctor, who admitted his mistake. I would have had no problem with this, as it was simply a 0 where a 1 should have been. Not an enormous deal. It was the multiple phone and in-person conversations with staff who were unwilling to even fathom a mistake had happened that were the bigger problem. Had I not been persistent, my wife would have ended up paying for glasses with the wrong prescription. We're not done yet, though! A couple weeks later we both received bills from their office for co-pays. That's weird... My insurance specifically says that a routine eye exam is fully covered. Well, because we both simply mentioned symptoms that either a) do not affect our vision or b) are incredibly common with no clear links to our vision, they submitted diagnostic codes for these "health issues" to my insurance company. This changed our appointments from a routine exam to a clinical/specialist visit, incurring a co-pay charge. There was no discussion from the doctor that this was happening either. The insurance company said all Sirgany had to do was submit a corrected claim with routine codes (like they should've done in the first place). They refused. I've always been open with my doctors during checkups, discussing potential problem areas, and I have never been charged a co-pay for routine visits. I guess we should've kept our mouths shut with the Sirgany office.

    Sirgany eyecare is in my opinion, by far the best Optometry practice in the area. It's no wonder…read morethey have clients that travel so far just to come here. The office is very modern and spacious. At least 3 staff members greeted us as soon as we got there for our apt today. We had virtually no wait time. I was still filling out paperwork while they brought my 3 kids back to get started with their exams. We were seen by the Optician first and then by Dr Sirgany for our exams. There is no Doctor who is better with kids than Dr Sirgany! He had my kids laughing and engaged the whole time. He kept it moving at a good pace but took plenty of time to answer their questions (they have a lot)! He shared some fun educational things with them and talked with them about how our eyes work. Regarding my exam, he reviewed my pics and chart with me and talked me through my options, what he recommends and why. I didn't feel rushed at all. Dr Sirgany is wonderful with questions and gives his full attention to his patients. They are extremely thorough and have cutting edge technology in the office. They have tons of brand new frames (sunglasses too) in the front to choose from. Victoria stayed with me and helped me choose what was best for me which was great because I would have been lost on my own. Its hard to find a Doctor's office with great staff and great Doctors but this place definitely has it. They do stay very busy (easy to see why) so be sure to make an apt in advance. We have found our family Optometry practice at Sirgany Eyecare and have no interest looking anywhere else!

    Photos
    Sirgany Eyecare - Dr Sirgany with my 4 year old

    Dr Sirgany with my 4 year old

    Sirgany Eyecare - Dr Sirgany

    Dr Sirgany

    Sirgany Eyecare - Dr Sirgany with my 6 year old

    See all

    Dr Sirgany with my 6 year old

    Empire Visionworks - optometrists - Updated May 2026

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