Very helpful in picking a frame for my particular needs [I am rough on frames]. I had used a…read moredifferent optometrist, but they confirmed the prescription. Courteous. Fair with pricing. Prompt service. Excellent successor to Dr Wood who retired not too long ago. Best in Ithaca [Have lived here 40 years].

Truly outstanding customer service. I bought my eyeglasses in 2013 and yesterday I broke one of the…read morestems. I stopped in this morning to see if they could be repaired. They were unable to exactly match the stem since those frames had not been made in a few years. They came up with a close match and made the repair in a jiffy. I asked what I owed and was told "No charge." I recommend them most highly.

I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!

The progressive eyeglasses were unuseable because the lens area was too small to support the…read moreprescription. After spending $1,378 on two pairs of glasses, I mistakely believed Clarity would stand behind its work. They said would "make us happy" and offered a refund, but then refused to answer many phone calls, emails, and letters when we asked for one. It is insulting to be treated by Clarity in such a dismissive and deceptive way. I have never been treated in this way by any business. I wish I could give Clarity zero stars and sue them in small claims court.

We have been going to Ithaca Eye Care for several years. My son was having reading issues so the…read morepediatrician recommended he see an eye doctor. He ended up needing glasses and they recommended light/vision therapy for his reading issues. The first parent teacher conference after my son completed his vision therapy, his reading teacher pulled me aside to tell me how great he was doing and how much of an improvement she was seeing. I went to my car and just cried. I can not thank Ithaca Eye Care enough for how much they have helped my son! They are very knowledgeable and treat us like family. I recommend them to everyone!

In-person inquiry to make an appt about frames along with my cordial calling-out to an empty office…read morethat went with the ghost-town parking lot on Upland drew the hesitant appearance of optician Mary from rear depths. Her forked tongue and lack of amenity were decisive turn-offs: "You have to make an appt!" [Optician Poker Face] "I can look at it now"

Recently went here and had a great experience! John was very helpful! The original frames I picked…read moreout weren't working for me once I brought them home. They let me come back to adjust them and on the second visit he suggested ordering new frames with no additional charge. Picked up my new frames yesterday and they are perfect. They have a huge selection of frames!! My visit was quick and painless. They were easy to get an appt with and I was able to call and get someone on the phone quickly as well. My only recommendation would be to allow a few extra minutes for parking as I typically had to circle the block to find somewhere to park! 10/10. 5 stars!

My family and I love Optivision of Ithaca. Had an issue with my new prescription and they corrected…read moreit responsively and professionally--I was very happy with my new glasses. Nice selection of frames, and they accept Medicaid, which our son uses. My husband had a great experience, too. Thank you, John and others, for your customer focus and being so easy to work with. We highly recommend Optivision and will be back!

They hung up mid sentence on my 80 year old father while he was calling to ask why he never heard…read moreback about an appointment they said they would get back to him about days earlier. Arleo himself is a skilled professional, but some of the people here have a serious personality deficiency.

I'm puzzled by the negative reviews here. I've been using them for many years and have always found…read morethe front of house staff to be friendly, courteous, and helpful and Dr.s Arleo and Stockwin are very experienced professionals who not only obviously know what they are doing, but are also clear in their explanations of what's going on w/ my eyes and what they are recommending and why. Likewise with the technicians. I recommend them without reservation.

Excellent service with kind doctors and staff. Front desk staff are very knowledgeable about…read moreinsurance matters as well.

I don't know about billing issues mentioned by a previous reviewer, sounds like a mere clerical…read moreissue. So maybe the business person messed up, that's not a reflection on the competence or professionalism of the doctors there. I had a great experience. I, like everyone else have had many eye exams over the years but none of the optometrists have communicated what they were doing and what they saw in the tests like Dr. Curran did. The reason I was in there was because the glasses I got from my last exam that a different local optometrist did over a year ago never felt right. I ended up wearing an older prescription. Dr. Curren examined the glasses from my last exam and told me exactly what was wrong with them. Only reason I didn't give 5 stars is because I haven't placed an order for glasses using the new prescription yet. I'll update this review after I get the new glasses.

We've been going here for many years- can't say enough good things about them. Mindy is amazing and…read morealways so helpful! Thank you guys, you're the best!

One of the sales person was rude and not helpful. Apparently she does not enjoy working with…read morepeople.

I was perfectly served by Meg, the manager in a professional and very caring and competent manner…read more These days service can be patchy at best but these people are awesome!!!!!!!

Started out struggling to find my insurance but this employee went above and beyond. She was…read morepatient and determined. SUCCESS! it did take a while - perhaps not as polished as I expected but genuine people that were nice. Overall a solid experience.

I went two months ago for a routine, last-minute eye exam. They were able to squeeze me in for an…read moreappointment within a week. Dr. Smith was very professional and helpful. They use the Optomap technology which is quite convenient (no need for eye dilation), the rest of the equipment is state-of-the-art (nicer than other optometry offices), and the prices for the exam were reasonable. Dr. Bryant's wife, who seems to manage this location, was very pleasant. She gave me good advice on managing MGD. I wish I knew about this location a year ago!

I think Dr. Bryant is great and the office staff are very pleasant. However, I don't know about the…read moreopticians. Back years ago, I had a problem with one telling me a certain price for my glasses, but they ended up being much more when I picked them up. Recently, I ordered two pairs of glasses; one came in incorrect and had to be sent back, and the other I couldn't see up close and was told I probably need to get use to them. Don't think this will improve.