I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!

The progressive eyeglasses were unuseable because the lens area was too small to support the…read moreprescription. After spending $1,378 on two pairs of glasses, I mistakely believed Clarity would stand behind its work. They said would "make us happy" and offered a refund, but then refused to answer many phone calls, emails, and letters when we asked for one. It is insulting to be treated by Clarity in such a dismissive and deceptive way. I have never been treated in this way by any business. I wish I could give Clarity zero stars and sue them in small claims court.

Very helpful in picking a frame for my particular needs [I am rough on frames]. I had used a…read moredifferent optometrist, but they confirmed the prescription. Courteous. Fair with pricing. Prompt service. Excellent successor to Dr Wood who retired not too long ago. Best in Ithaca [Have lived here 40 years].

Truly outstanding customer service. I bought my eyeglasses in 2013 and yesterday I broke one of the…read morestems. I stopped in this morning to see if they could be repaired. They were unable to exactly match the stem since those frames had not been made in a few years. They came up with a close match and made the repair in a jiffy. I asked what I owed and was told "No charge." I recommend them most highly.

Knowledgeable and caring staff with excellent customer service. A large selection of frames to…read morechoose from with expert help in the process of fitting and style selection, as well as, a doctor on site.

Excellent friendly and professional service. They are more expensive than the chain stores, but…read morethe wide selection of products and personal service makes it worth the cost.

TLDR: My wife and I had new patient eye exams at Sirgany and everything seemed to be fine until we…read moreboth decided we did not need to buy new $800+ glasses with fancy prism lenses from them. Due to incompetence, shirking of responsibility, and shady nickel and diming, we will not be returning. I should have taken it as a hint that appointments were so much easier to get here vs. Cortland Eye Center. I can't speak to how good that place is, but it can't be any worse than Sirgany. First, during my wife's exam, Dr. Sirgany said my wife's eyes had gotten slightly worse, yet the prescription we received showed a dramatic improvement in one eye. Hmm... After multiple attempts to brush away our concerns without listening to details and just saying "improvements happen sometimes," the staff FINALLY talked to the doctor, who admitted his mistake. I would have had no problem with this, as it was simply a 0 where a 1 should have been. Not an enormous deal. It was the multiple phone and in-person conversations with staff who were unwilling to even fathom a mistake had happened that were the bigger problem. Had I not been persistent, my wife would have ended up paying for glasses with the wrong prescription. We're not done yet, though! A couple weeks later we both received bills from their office for co-pays. That's weird... My insurance specifically says that a routine eye exam is fully covered. Well, because we both simply mentioned symptoms that either a) do not affect our vision or b) are incredibly common with no clear links to our vision, they submitted diagnostic codes for these "health issues" to my insurance company. This changed our appointments from a routine exam to a clinical/specialist visit, incurring a co-pay charge. There was no discussion from the doctor that this was happening either. The insurance company said all Sirgany had to do was submit a corrected claim with routine codes (like they should've done in the first place). They refused. I've always been open with my doctors during checkups, discussing potential problem areas, and I have never been charged a co-pay for routine visits. I guess we should've kept our mouths shut with the Sirgany office.

Sirgany eyecare is in my opinion, by far the best Optometry practice in the area. It's no wonder…read morethey have clients that travel so far just to come here. The office is very modern and spacious. At least 3 staff members greeted us as soon as we got there for our apt today. We had virtually no wait time. I was still filling out paperwork while they brought my 3 kids back to get started with their exams. We were seen by the Optician first and then by Dr Sirgany for our exams. There is no Doctor who is better with kids than Dr Sirgany! He had my kids laughing and engaged the whole time. He kept it moving at a good pace but took plenty of time to answer their questions (they have a lot)! He shared some fun educational things with them and talked with them about how our eyes work. Regarding my exam, he reviewed my pics and chart with me and talked me through my options, what he recommends and why. I didn't feel rushed at all. Dr Sirgany is wonderful with questions and gives his full attention to his patients. They are extremely thorough and have cutting edge technology in the office. They have tons of brand new frames (sunglasses too) in the front to choose from. Victoria stayed with me and helped me choose what was best for me which was great because I would have been lost on my own. Its hard to find a Doctor's office with great staff and great Doctors but this place definitely has it. They do stay very busy (easy to see why) so be sure to make an apt in advance. We have found our family Optometry practice at Sirgany Eyecare and have no interest looking anywhere else!

The very best place to go in Ithaca for all your vision needs. Dr. Wood's office is kind and…read moreattentive, they don't try and fleece you by trying to sell you a lot of stuff, and the eye exam is thorough and precise. Having briefly gone elsewhere to one of the big name doctors, I am back here and will stay here. Simply the best.

Dr Woods is very knowledgeable, warm and funny. I have been going to him since I was very young! He…read moreis a great optometrist!

Dr Schwartz office has gotten me seen very quickly and was able to work around my busy schedule. He…read moreis very thorough and explains the procedures clearly. I appreciate his expertise and kind professional demeanor. My husband uses him too & is equally just as pleased with the care he receives.

Tried to call this office. Left two messages for a call back never received one. I've been calling…read morethe last three days and either no one picks up the phone or they pick it up. Don't say anything and put you on hold. Either just terrible service or extremely understaffed.

Wonderfully helpful and friendly staff and the Doctor is a nice guy too!!…read more They have a lot of top end equipment for such a small local opticians. They know their stuff.

Dr. Henninger is easygoing and was a pleasure to deal with. In and out easily, no issues at all…read more Would definitely come back next time I needed glasses or an eye exam.

I feel like I am in great and caring hands with Dr. Curran and the staff at Whole Picture. Wish I…read moredidn't have to pay for parking, but that's the only complaint. Otherwise wholeheartedly recommend!

Excellent service with kind doctors and staff. Front desk staff are very knowledgeable about…read moreinsurance matters as well.